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Sue's CV 15
1. CURRICULUM VITAE
PERSONAL DETAILS
Surname: Bloodworth Forename: Susan
Address:60 ThornTree Avenue Date of Birth: 23/10/1969
Filey
NorthYorkshire
YO14 9NT Marital Status: Married (25 Years)
Dependants:None
Mobile Tele.No: 07983919058 Full UK Driving Licence – Yes
Non-Smoker– Yes
QUALIFICATIONS
May 2008 – Welcome HostCourse – General
1986 – 1988 DewsburyCollege –BTEC National DiplomainBusinessStudies
1981 – 1986 HowdenCloughHighSchool forGirls – EnglishLanguage ‘O’Level(grade C),English
Literature ‘O’Level(gradeC),IntegratedHumanities‘O’Level(grade C),Geography‘O’Level(gradeC),
MathematicsGCSE( grade 1), BiologyGCSE(grade 2),ComputerStudiesGCSE(grade 3)
CAREER DETAILS
Nov2013 – present– SilverhillHolidayPark,LongSutton,Lincs,PE12 9LQ
Sept2008 – Nov2013 – CoquetViewLeisure Park,Warkworth,Northumberland,NE650SW
October2007 – Sept2008 – RuddingHolidayPark,RuddingLane,Follifoot,Harrogate,HG3 1JH
March 2007 – Sept2007 RegencyHolidays –c/o HolidayGreen,Route de Bagnol,83600, FREJUS,
FRANCE
August1988 – April 2006 – HMIT, CrownBuilding,1st
Floor,QuayRoad, Bridlington,YO164LX
DETAILS OF WORK EXPERIENCE
I am currentlyworkingatSilverhill HolidayParkaspart of a ManagementTeamwithmyhusband. It
isa small quietfriendlyparkwitha potential forupto74 private owners. We have beeninthe
leisure industrysince 2007.
2. My dayto day dutiesinvolve lookingafterthe runningof the holidaypark andmakingsure
everythingisokforour private andrental owners.
I am responsibleformakingsure all weeklyreportsandaccountsare submittedtoHeadOffice,
orderingof gas,respondingtogeneral enquiriesviae-mail,face toface or telephone, dealingwith
changeovers,generalgrounddutiesincludinghandmowing,weedingandpruningof trees. Ialso
helptomove static caravanswiththe guidance of my husband. I alsohelpmyhusbandinrunninga
small friendlyclubhouse onsite.
Before arrivingatSilverhill we wereaskedtomanage acaravan park at Warkworth,Northumberland
calledCoquetView Leisure Park. Thisparkhadbeentakenoverin2008 and the new ownershad
approachedusto run it. It wasin a stunninglocationonthe edge of the sanddunes overlooking
CoquetIslandbuthad beenveryneglected. There were around80 private caravanownersand
numerousemptybasesandnolife aboutthe place. We decidedtoacceptthe challenge of taking
the park on and doingourbestintoturningit round.
For the firstyearwe workedsevendaysaweekwithnotime off toput everyeffortintomakingit
whatit shouldhave been,aleisure park!
Againmy maindutieswere basedinthe office,dealingwithenquiries,telephonecallsande-mails
and alsotakingbookingsforthe rental caravans. AgainI woulddeal withthe changeoversandmeet
and greetholidaymakers. Iwas alsoresponsible formakingsure dailybankingsheetswere
completedandsenttoHead Office. Iwasalsofirstpointof contact for our private ownersordering
gas bottlesorpayinginvoicesetc.
As part of turningthe park around,we alsoorganisedeventssuchasEasterEgg Hunts, Children’s
ChristmasParties,HalloweenNightParty,Bonfire NightandSummerBankHolidayScarecrow event.
We alsogot involvedwiththe local village andjoinedinwiththe StGeorgesdayraft eventalongthe
riverCoquet. Thisinvolvedahandful of caravanownerswhovolunteeredtomake a raftfrom
scratch and attemptto race italongthe riveralongwithotherhandmade raftsfromthe village!
Throughhard work anddeterminationwe turnedthe parkfrom having80 ownersto180 owners
and we were verypleased.
PrevioustoCoquetView Iwas at RuddingHolidayParkasReceptionistandHousekeeper. WhenI
firststartedthe jobin OctoberI wasinitiallyemployedjustasthe Housekeeper. Thisrole was5 days
over7 daysand was 7 to 8 hoursper day,althougha 12 hour dayhad occasionallybeenworked.
However,asmyhusbandwas the Wardenand we had on site accommodation iteffectivelywas a24
hour,7 daysa weekjob.
My dutiesincludedbeingresponsibleforthe orderingandmonitoringof the Housekeepingstock
and the preparationof cleaningbasketsandbags. Ialso hadto prepare the lineninreadinessforthe
changeoverof the self cateringlodgesandcottages.
At the start of eachworkingweekIwouldbe givenarota of the self cateringpropertieswhich
neededtobe cleaned. Iwouldthenorganise formore cleaners,if required,andhave everything
preparedthe daybefore eachclean. Afterthe cleaningof the propertiesall the linenwouldthen
have to be sortedand countedintocageswhich wouldgoback to the linencompanyeveryTuesday,
withthe relevantpaperwork,tobe washedandreturnedonThursdays.
3. Overthe winterperiodIwasalso responsible forthe cleaningof the site ToiletBlocks andlaundry
block and the collectionof the site refuse,workingalongside myHusbandasSite Warden. I wasalso
incharge of cleaningthe receptionareaandoffice kitchenandtoilets.
I was alsoresponsible forthe cleaningof the new 5 Star LuxuryLodgesthat were retailingataround
£290,000. Thisinvolvedcleaningfromdelivery,whichwasa topto toe thoroughclean,justlike
cleaningabrand newbungalow,tomaintainingthe cleanlinessof the show lodges. Ialsohelpedon
the changeoverof these lodges.
I alsosteppedintocover the receptionasthe Receptionistatthe time became veryunreliable. This
meantthat I wasrunningboththe ParkReceptionandHousekeeping.
In the earlyNewYearI was offeredthe jobof full time receptionistwhichI reluctantly accepted asI
enjoyedbeingoutandabouton the Park and beingmore “handson” andmeetingpeople. My
dutieswere maintaininguptodate recordsof all staticand timberlodge owners,preparingany
letters,memo’s etc,forthe ParkManager. AsI was the firstpointof contact for all customersI had
to ensure thatthe office receptionwas presentable andthatall upto date andrelevantinformation
was displayed.
I was responsible fortakingbookingsfromcustomersandpreparingdailyarrivalanddeparture
printouts. Ialsodealtwithe-mail requestsandvoicemail messages. Ihelda safe keyandI was
responsible forcashinguplastthingat nightand puttingthe bankingintothe safe readytobe
collected. Iwas alsoin charge of payingthe casual cleaners.
WhenrequiredIwould showpotentialcustomersaroundthe site,whetheritwas for a self catering
holidayora potential purchaser.
I preparedthe rotasfor the weeklycleans,organisedcleaners,and preparedeverythingforthe
cleansas mentionedaboveandensuredthatstocklevelswere sufficient. If we were shorton
cleaners Istartedthe workingdaycleaninga lodge orcottage ready forthat days arrival,then
droppedbackonto receptionlaterinthe day.
WhilstinFrance my role wasto work handin handwiththe tour operatorswhoemployedme asa
domestichelperalongwithmyhusbandwhowasa maintenance helper. Thisinvolvedhelpingto
openmobile homesatthe beginningof the season,ensuringthateachone wasthoroughlycleaned,
readyfor the arrival of customersorowners. My workalso includedmakingsure all bedswere
made for familieswhohadrequestedbeddinghire andtowels. Mostof the guestwouldhave a
welcome packonarrival. Thiscontinuedthroughoutthe summerseason. Towardsthe close of the
seasonI wastheninvolvedwiththe closureof the mobile homesworkingalongside myhusband.
Before thisIwas employedasaRevenue Officerandplayedanintegral partof a team helpinginthe
day to daymaintenance andupdate of personal tax records.
POSITIONS OF RESPONSIBILITY
Nov 2013 – present – Office/Assistant Site Manager
Sept 2008 to Nov 2013 – Office/Assistant Site Manager
Oct 2007 to Sept 2008 – Head Housekeeper/Receptionist
4. March 2007 – Sept2007 – France - I wasaskedto be in charge of the receptionareaforRegency
Holidaystoenable the ownerstohave at leastone daya weekoff the site. My role wasto be on
handfor any customerqueriesandfornew arrivalsof departures.
2003 – 2004. I was incharge of trainingateam of five new revenueofficers.
REFERENCES
On request
HOBBIES
WatchingSuperLeague
Dog Walking
Gardening