Executive Administrative Assistant

1. Janice Heitkamp
Glendora, CA 91741 • Cell: 951-202-0126 • janicelheitkamp@gmail.com
Professional Summary
Administrative professional with over 25 years’ experience providing administrative support for
executive-level staff including coordinating complex travel arrangements and schedules.
Proficient in MS Office.
Skills
 Exceptional meeting coordination and
calendar maintenance
 Excellent communication skills and
professional phone etiquette
 Proficient in MS Office (Word, Excel,
PowerPoint, and Outlook)
 Basic knowledge of QuickBooks and
Lotus Notes
 Strong interpersonal skills
 Excellent domestic and international
travel coordination
 Demonstrates strong collaboration
and team spirit
 Anticipates the needs and demands of
the supervisor/executive
 Discretion with the ability to
handle confidential and sensitive
information
 Advanced clerical knowledge  Multi-tasking and flexible
 Typing: 45-50 wpm  Accurate and detailed
Work History
Advantage Resourcing – (temp assignment) Administrative Assistant –
130 South Mountain Ave, Suite K & L, Upland, CA 91786 Feb 2016 to current
Assigned to Claremont McKenna College, Dean of Faculty
 Set up and managed the Dean of Faculty’s Outlook calendar appointments
 Frequently used word processing and spreadsheet software
 Various Excel and Internet Research projects for Director of Academic Planning
 Answered phones and welcomed visitors for Dean of Faculty’s office
 General administrative functions (copying, scanning, meeting room arrangements)
 Recorded minutes for Curriculum Committee
Executive Assistant – Society of Hispanic Professional Engineers (SHPE)
13181 Crossroads Parkway No. #450, City of Industry, CA 91746 July 2013 to Oct 2015
 Managed the CEO's complex and frequently changing travel arrangements and coordinated
the pre-planning of trips
 Managed external contacts for CEO and kept track of periodic communication needed for
priority contacts
 Assessed urgency and priorities before accepting or declining appointments and meetings
with the CEO
 Frequently used word processing, spreadsheet and presentation software
 Coordinated and maintained a summer high school internship program, funded by
Northrop Grumman, from recruitment to complete oversight of a very successful program,
including arranging meetings, coordination of work assignments and a field trip for the
interns and staff.

2. Office Team -- (temp-to-hire) Executive Assistant -- Assigned to Society of Hispanic Professional
Engineers (SHPE) Mar 2013 to July 2013
Olympic Staffing – (temp assignments) – Administrative Assistant
588 S. Grand Ave., Covina, CA 91724 Feb 2010 to March 2013
Assigned to Newegg (Legal Dept), City of Industry May 2011 to Feb 2013
 Created expense reports, budgets and filing systems
 Frequently used word processing and spreadsheet software
 Processed travel expenses and reimbursements
 Coordinated, scheduled and arranged meeting and travel calendars, including business
and social events
 Coordinated board and committee meetings, including schedules and information
preparation and distribution.
Assigned to PlanNet Consulting, Brea, CA Feb 2010 to June 2010
 Prepared expense/budget reports, timesheets and insurance certifications
 Frequently used word processing and spreadsheet software
Executive/Administrative Assistant – PAE Government Services
888 S. Figueroa Ave., Suite 1700, Los Angeles, CA 90017 May 2000 to July 2009
 Coordinated domestic and international travel arrangements, including booking airfare, hotel
and transportation
 Frequently used word processing and spreadsheet software
 Reconciled and processed extensive expense reports for internal and field personnel
 Processed and maintained DoD industry clearances and conducted security briefings for
cleared personnel
 Coordinated insurance certifications
Administrative Assistant - Assigned to Nextar Pharmaceuticals 01/2000 to 04/2000
Snelling Personnel – San Dimas, 91773, CA
 Provided administrative support for the EH&S department and the Safety Director in
maintaining the safety incentive program and updating training records for all employees
 Prepared incident reports and scheduling of annual safety exams.
 Compiled and distributed minutes from meetings
 Updated the Material Data Safety Sheets of plant
 Used Lotus Notes for email and calendaring
Office Manager - Janstan, Inc. Baldwin Park, CA, 08/1997 to 08/1999
 Used QuickBooks for A/R, AP, & Payroll
Education
B.A. Management Information Systems California State University, Fullerton
A.A. Business Administration Citrus College, Glendora