SlideShare a Scribd company logo
1 of 35
recipes for documentation disasters



cooked up by Jang F.M. Graat
who’s cooking today ?
Jang F.M. Graat

DITA philosopher,
tech writer & trainer,
psychologist

Self-employed

Likes spaghetti,
but not in the office
guess who’s here for dinner tonight ?
we’re out of supplies !
everyone likes spaghetti, don’t they ?
reusability by jumps, goto’s and function calls
you never know what the user will need...
pull one and you’ll pull them all
famous program: Dr Watson
everything is hidden under the GUI
beg, steal, and copy before you write
works if your products never change
do you remember where all the copies are ?
no more copies - only one source
write in topics, build from maps
how far can you afford to go ?
any identifiable target is available
edit one and you’ll change them all
do you know where all the conrefs are ?
separate writing from using
all changes are made here
live building blocks, not dead documents
only conrefs - no writing allowed
not meant for publication
task
step                        warning
          prelreqs
step           warning      warning
                  caution
step                        caution
                  supply
step                        caution
               condition

step                         notice
          steps
step               step
                             notice
                   step

step               step
                             supply
                   step
step                         supply
                   step

step               step      supply
step                        condition
          closereqs
step           condition    condition
               condition
step                        condition
conrefs always point in the same direction
where is your stuff being used ?
save copies of dead documents, just in case...
make sure it does not get sticky...



Jang F.M. Graat - jang@jang.nl

More Related Content

More from Jang F.M. Graat

Faster than Agile - Proposal for Lavacon 2015
Faster than Agile - Proposal for Lavacon 2015Faster than Agile - Proposal for Lavacon 2015
Faster than Agile - Proposal for Lavacon 2015Jang F.M. Graat
 
From user assistance to user guidance: Information apps
From user assistance to user guidance: Information appsFrom user assistance to user guidance: Information apps
From user assistance to user guidance: Information appsJang F.M. Graat
 
Dynamic links using (meta)data
Dynamic links using (meta)dataDynamic links using (meta)data
Dynamic links using (meta)dataJang F.M. Graat
 
Maximising the effect of progressive disclosure
Maximising the effect of progressive disclosureMaximising the effect of progressive disclosure
Maximising the effect of progressive disclosureJang F.M. Graat
 
Progressive Disclosure - Putting the User in Control
Progressive Disclosure - Putting the User in ControlProgressive Disclosure - Putting the User in Control
Progressive Disclosure - Putting the User in ControlJang F.M. Graat
 
XPath-based transformations in structured FrameMaker
XPath-based transformations in structured FrameMakerXPath-based transformations in structured FrameMaker
XPath-based transformations in structured FrameMakerJang F.M. Graat
 
Driving DITA off the Map
Driving DITA off the MapDriving DITA off the Map
Driving DITA off the MapJang F.M. Graat
 
Rethinking Version Control for Agile Content
Rethinking Version Control for Agile ContentRethinking Version Control for Agile Content
Rethinking Version Control for Agile ContentJang F.M. Graat
 
Advanced techniques for conversion to structured FrameMaker
Advanced techniques for conversion to structured FrameMakerAdvanced techniques for conversion to structured FrameMaker
Advanced techniques for conversion to structured FrameMakerJang F.M. Graat
 
Create your own $35 CMS in Structured FrameMaker
Create your own $35 CMS in Structured FrameMakerCreate your own $35 CMS in Structured FrameMaker
Create your own $35 CMS in Structured FrameMakerJang F.M. Graat
 
Dita Spezialisierung - Wie machen Sie es, und warum Sie es machen sollen.
Dita Spezialisierung - Wie machen Sie es, und warum Sie es machen sollen.Dita Spezialisierung - Wie machen Sie es, und warum Sie es machen sollen.
Dita Spezialisierung - Wie machen Sie es, und warum Sie es machen sollen.Jang F.M. Graat
 
Nur der Nutzer weiss, was der Nutzer noch nicht weiss - Progressive Disclosure
Nur der Nutzer weiss, was der Nutzer noch nicht weiss - Progressive DisclosureNur der Nutzer weiss, was der Nutzer noch nicht weiss - Progressive Disclosure
Nur der Nutzer weiss, was der Nutzer noch nicht weiss - Progressive DisclosureJang F.M. Graat
 
Changing the engine without stopping the rickshaw
Changing the engine without stopping the rickshawChanging the engine without stopping the rickshaw
Changing the engine without stopping the rickshawJang F.M. Graat
 
How I killed the webmaster - and got away with it
How I killed the webmaster - and got away with itHow I killed the webmaster - and got away with it
How I killed the webmaster - and got away with itJang F.M. Graat
 
How to become a trainer - and make lots of $$$
How to become a trainer - and make lots of $$$How to become a trainer - and make lots of $$$
How to become a trainer - and make lots of $$$Jang F.M. Graat
 
Getting your hands dirty - How tech authors may be able to survive in the mac...
Getting your hands dirty - How tech authors may be able to survive in the mac...Getting your hands dirty - How tech authors may be able to survive in the mac...
Getting your hands dirty - How tech authors may be able to survive in the mac...Jang F.M. Graat
 

More from Jang F.M. Graat (20)

XSLT for Authors
XSLT for AuthorsXSLT for Authors
XSLT for Authors
 
Faster than Agile - Proposal for Lavacon 2015
Faster than Agile - Proposal for Lavacon 2015Faster than Agile - Proposal for Lavacon 2015
Faster than Agile - Proposal for Lavacon 2015
 
Out of-control
Out of-controlOut of-control
Out of-control
 
Flowcharting DITA
Flowcharting DITAFlowcharting DITA
Flowcharting DITA
 
From user assistance to user guidance: Information apps
From user assistance to user guidance: Information appsFrom user assistance to user guidance: Information apps
From user assistance to user guidance: Information apps
 
Minimalism to the MAX
Minimalism to the MAXMinimalism to the MAX
Minimalism to the MAX
 
Dynamic links using (meta)data
Dynamic links using (meta)dataDynamic links using (meta)data
Dynamic links using (meta)data
 
Maximising the effect of progressive disclosure
Maximising the effect of progressive disclosureMaximising the effect of progressive disclosure
Maximising the effect of progressive disclosure
 
Progressive Disclosure - Putting the User in Control
Progressive Disclosure - Putting the User in ControlProgressive Disclosure - Putting the User in Control
Progressive Disclosure - Putting the User in Control
 
XPath-based transformations in structured FrameMaker
XPath-based transformations in structured FrameMakerXPath-based transformations in structured FrameMaker
XPath-based transformations in structured FrameMaker
 
Driving DITA off the Map
Driving DITA off the MapDriving DITA off the Map
Driving DITA off the Map
 
Rethinking Version Control for Agile Content
Rethinking Version Control for Agile ContentRethinking Version Control for Agile Content
Rethinking Version Control for Agile Content
 
Advanced techniques for conversion to structured FrameMaker
Advanced techniques for conversion to structured FrameMakerAdvanced techniques for conversion to structured FrameMaker
Advanced techniques for conversion to structured FrameMaker
 
Create your own $35 CMS in Structured FrameMaker
Create your own $35 CMS in Structured FrameMakerCreate your own $35 CMS in Structured FrameMaker
Create your own $35 CMS in Structured FrameMaker
 
Dita Spezialisierung - Wie machen Sie es, und warum Sie es machen sollen.
Dita Spezialisierung - Wie machen Sie es, und warum Sie es machen sollen.Dita Spezialisierung - Wie machen Sie es, und warum Sie es machen sollen.
Dita Spezialisierung - Wie machen Sie es, und warum Sie es machen sollen.
 
Nur der Nutzer weiss, was der Nutzer noch nicht weiss - Progressive Disclosure
Nur der Nutzer weiss, was der Nutzer noch nicht weiss - Progressive DisclosureNur der Nutzer weiss, was der Nutzer noch nicht weiss - Progressive Disclosure
Nur der Nutzer weiss, was der Nutzer noch nicht weiss - Progressive Disclosure
 
Changing the engine without stopping the rickshaw
Changing the engine without stopping the rickshawChanging the engine without stopping the rickshaw
Changing the engine without stopping the rickshaw
 
How I killed the webmaster - and got away with it
How I killed the webmaster - and got away with itHow I killed the webmaster - and got away with it
How I killed the webmaster - and got away with it
 
How to become a trainer - and make lots of $$$
How to become a trainer - and make lots of $$$How to become a trainer - and make lots of $$$
How to become a trainer - and make lots of $$$
 
Getting your hands dirty - How tech authors may be able to survive in the mac...
Getting your hands dirty - How tech authors may be able to survive in the mac...Getting your hands dirty - How tech authors may be able to survive in the mac...
Getting your hands dirty - How tech authors may be able to survive in the mac...
 

Recently uploaded

Wellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptxWellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptxJisc
 
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.MaryamAhmad92
 
REMIFENTANIL: An Ultra short acting opioid.pptx
REMIFENTANIL: An Ultra short acting opioid.pptxREMIFENTANIL: An Ultra short acting opioid.pptx
REMIFENTANIL: An Ultra short acting opioid.pptxDr. Ravikiran H M Gowda
 
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxAreebaZafar22
 
Interdisciplinary_Insights_Data_Collection_Methods.pptx
Interdisciplinary_Insights_Data_Collection_Methods.pptxInterdisciplinary_Insights_Data_Collection_Methods.pptx
Interdisciplinary_Insights_Data_Collection_Methods.pptxPooja Bhuva
 
Plant propagation: Sexual and Asexual propapagation.pptx
Plant propagation: Sexual and Asexual propapagation.pptxPlant propagation: Sexual and Asexual propapagation.pptx
Plant propagation: Sexual and Asexual propapagation.pptxUmeshTimilsina1
 
How to Add New Custom Addons Path in Odoo 17
How to Add New Custom Addons Path in Odoo 17How to Add New Custom Addons Path in Odoo 17
How to Add New Custom Addons Path in Odoo 17Celine George
 
SOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning PresentationSOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning Presentationcamerronhm
 
Sociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning ExhibitSociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning Exhibitjbellavia9
 
On National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsOn National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsMebane Rash
 
Food safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfFood safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfSherif Taha
 
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...pradhanghanshyam7136
 
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...Pooja Bhuva
 
Understanding Accommodations and Modifications
Understanding  Accommodations and ModificationsUnderstanding  Accommodations and Modifications
Understanding Accommodations and ModificationsMJDuyan
 
How to setup Pycharm environment for Odoo 17.pptx
How to setup Pycharm environment for Odoo 17.pptxHow to setup Pycharm environment for Odoo 17.pptx
How to setup Pycharm environment for Odoo 17.pptxCeline George
 
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptxHMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptxmarlenawright1
 
Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)Jisc
 
latest AZ-104 Exam Questions and Answers
latest AZ-104 Exam Questions and Answerslatest AZ-104 Exam Questions and Answers
latest AZ-104 Exam Questions and Answersdalebeck957
 
Towards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptxTowards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptxJisc
 

Recently uploaded (20)

Wellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptxWellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptx
 
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.
 
REMIFENTANIL: An Ultra short acting opioid.pptx
REMIFENTANIL: An Ultra short acting opioid.pptxREMIFENTANIL: An Ultra short acting opioid.pptx
REMIFENTANIL: An Ultra short acting opioid.pptx
 
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
 
Interdisciplinary_Insights_Data_Collection_Methods.pptx
Interdisciplinary_Insights_Data_Collection_Methods.pptxInterdisciplinary_Insights_Data_Collection_Methods.pptx
Interdisciplinary_Insights_Data_Collection_Methods.pptx
 
Plant propagation: Sexual and Asexual propapagation.pptx
Plant propagation: Sexual and Asexual propapagation.pptxPlant propagation: Sexual and Asexual propapagation.pptx
Plant propagation: Sexual and Asexual propapagation.pptx
 
How to Add New Custom Addons Path in Odoo 17
How to Add New Custom Addons Path in Odoo 17How to Add New Custom Addons Path in Odoo 17
How to Add New Custom Addons Path in Odoo 17
 
SOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning PresentationSOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning Presentation
 
Sociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning ExhibitSociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning Exhibit
 
On National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsOn National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan Fellows
 
Food safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfFood safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdf
 
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
 
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
 
Understanding Accommodations and Modifications
Understanding  Accommodations and ModificationsUnderstanding  Accommodations and Modifications
Understanding Accommodations and Modifications
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
How to setup Pycharm environment for Odoo 17.pptx
How to setup Pycharm environment for Odoo 17.pptxHow to setup Pycharm environment for Odoo 17.pptx
How to setup Pycharm environment for Odoo 17.pptx
 
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptxHMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
 
Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)
 
latest AZ-104 Exam Questions and Answers
latest AZ-104 Exam Questions and Answerslatest AZ-104 Exam Questions and Answers
latest AZ-104 Exam Questions and Answers
 
Towards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptxTowards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptx
 

DITA Spaghetti - Recipes for Documentation Disasters