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Product development and design . Effect of
company policy and competition on design; product
analysis; marketing aspect; functional aspect;
operational aspect; durability and dependability;
aesthetic aspect. Economic analysis; Profit and
competitiveness, standardization, simplification-
Preferred numbers, break-even value charts, the
economics of new design-production aspect. Effect
of plant layout and material handling.
Hari Dhakal
Product Design and
Development
Product
Product- Any device or system that is designed and
produced for use by a customer.
Customer- Person who ultimately buys the product
 Another person in your company who may use the
device you design
 Think broadly about who the customer is (who does
the product affect)
 Chief objective of product design - Satisfying the
customer(s)
New Product Design
• An organization frequently creates ideas of new
product.
• Ideas come from various sources like Marketing,
Sales, R&D, Customers, Competitors, Top
Management, Engineering, Production etc.
• Ideas of new product are generated when product
enters into decline stage of its lifecycle. (Or) in
other scenario‟s products are developed as market
pull or market push demands.
Why Study the Development and
Design Process?
 Continuous need for new, cost effective, high
quality products
 Today‟s products are complex and require a
team of people with different backgrounds to
take an idea from concept to market
 ~85% of problems with new products not
working as intended, taking too long to bring
to market, or costing too much are the result of
a poor design process
Measurement of the Design process
 Product Quality – How good is the product
 Product Cost – What is the manufacturing cost
 Development Time – How quickly was the
product developed
 Development Cost – How much was spent to
develop the product
 Development Capability – can the team be
better able to develop future products
3 Measures of design
Cost
Quality
Time
Duration may vary from 1 yr to 10yrs or greater
Design and Development Team
Marketing
Design
 Mechanical
 Electrical
 Software
 Industrial
Manufacturing
 Operations
 Warehouse
 Supply Chain
Product Design and Development
Process
 Phase 0: Planning – Begins with the strategy
and assessment of technology developments
and market objectives
 Phase 1: Concept Development – Identify
target market, alternative product concepts
generated and evaluated
 Phase 2: System-level Design – Definition of
the product and break-down into subsystems
and components
 Phase 3: Detail Design – Complete specification
of the geometry, material, tolerances and
manufacturing details
 Phase 4: Testing and Refinement – Prototype
evaluation and assembly testing. Utilizes
prototype tooling
 Phase 5: Production Ramp-up – Completion of
production tools and process to implement
manufacturing process as well as train workforce.
Product Design and Development
Process
Development Steps
Step 1: Identify Needs
Two sources: the market (market-pull), or the development of a new
technology (technology push)
Step2: Plan for the Design Process
Planning involves simply deciding on how to allocate the company‟s
resources of people, money, time, and equipment to complete the design
tasks.
Step 3: Develop Engineering Specification
Goal is to completely understand the problem
Three steps:
1) Identify customers
2) Generate customer requirements
3) Develop engineering specifications
Step 4: Develop Concepts
Based on customer requirements and engineering specs.
Multiple concepts may be evaluated by comparing the concepts generated
to the specifications developed. Goal is to select the best concepts for
refinement into products.
Development Steps (cont)
Step 5: Develop Product
Starting a project with a single conceptual design in mind,
without concern for the earlier phases, is poor design practice
and leads to poor-quality products.
As products are developed, they are evaluated for
manufacture, assembly, behavior, and cost.
 During each stage of the design process, we must be
able to communicate the information to others.
 Communication with management/customers
(possibly during design reviews)
 Make it understandable to the recipient.
 Carefully consider the order of presentation:
 Present the whole concept or assembly and explain its
function
 Describe the major parts and how they relate to the
whole and its function
 Tie the parts together into the whole
Be prepared with quality materials
 Have good visual aids and written documentation
 Follow an agenda
 Be ready for questions beyond the material presented
 Documents communicating the final design
Drawings (or computer data) of assemblies and details.
Written documentation to guide manufacture, assembly,
inspection, installation, maintenance, retirement, and quality
control.
Product Life Cycle
 New product progresses through a sequence of
stages from
 Introduction/Start up
 Growth
 Maturity
 Decline
 Is associated with changes in the marketing
situation, impacting the marketing strategy and
the marketing mix.
Product Life Cycle
Marketing Aspect/Mix
The Marketing Plan section explains how
you‟re going to get your customers to buy
your products and/or services.
Marketing Mix (4 P’s)
 Product and/or Services
 Pricing Strategy
 Place / Distribution Plan
 Promotions and Advertising Plan
Managers can control these variables in order to best
satisfy customers need.
Marketing Plan
Products and/or Services
 Focuses on the uniqueness of you product or
service.
 How the customer will benefit from using the
products or services you‟re offering.
Marketing Plan
 Products and/or Services
 What are the features of your product or service?
 Describe the physical attributes of your product
or service, and any other relevant features, such
as what it does, or how your product or service
differs from competitive products or services.
 How will your product or service benefit the
customer?
 Brainstorm as many benefits as possible to begin
with.
 Choose to emphasize the benefits that your
targeted customers will most appreciate in your
marketing plan.
 Products and/or Services
 What is it that sets your product or service apart
from all the rest?
 What is your Unique Selling Proposition
 The message you want your customers to receive
about your product or service
Marketing Plan
 Pricing Strategy
 Portion of the marketing plan involves
determining how you will price your product or
service.
 The price you charge has to be competitive but
still allow you to make a reasonable profit.
 Set a “Reasonable price”.
 There is a limit as to how much the consumer is
willing to pay.
 Needs to take the customer threshold into account.
Marketing Plan
Marketing Plan
 Pricing Strategy
 New Product Strategies
 Competitor-Based Pricing
 Product-Mix Pricing Strategies
 Price Adjustment Strategies
Marketing Plan
 Pricing Strategy
 New product Strategies
 Market Penetration – the company initially sets
a low price for its product in order to enter the
market quickly that is to attract large number of
buyers and capture a large market share in the
process.
 Market Skimming –the company initially sets
high prices to skim revenues layer by layer
from the market.
Marketing Plan
 Pricing Strategy
 Competitor-Based Pricing
 Going-Rate pricing – Pricing as Competitor
price.
Marketing Plan
 Pricing Strategy
 Product-Mix Pricing Strategies
 Product line pricing – Applicable to firms that develop
product lines rather than single products.
The firm may set different prices
for its product line depending on the feature assortment.
 Optional-Product pricing – This approach offers to sell
optional or accessory products along with the main
product.
Marketing Plan
 Pricing Strategy
 Product-mix Pricing Strategies
 Captive-product Pricing – Instead Of Offering Accessories
To The Main Product, Captive-product Pricing Would
Offer Products That Are Essential To The Main Product
Itself. Eg: Gillette Shaver with blades
 By Product Pricing – A By Product Pricing Is A Surplus
Product Or Item Coming From The Main Product Itself.
Eg: iPhone for least price with commitment
of cellular usage for long period.
 Product Bundle Pricing – A Company Combines Several
Of Its Products Into A Bundle And Offers The Bundle For
Sale At A Reduced Price.
Marketing Plan
 Pricing Strategy
 Price Adjustment Strategies
 Segmented pricing
 Product form pricing – is another strategy in
which different versions of a product or service
are priced differently, but not according to
differences in their costs.
 For instance, an ordinary stand fan may be sold at
400.00. the same stand which has an added feature, like
timer that costs 120.00 to install may be sold at 1500.00
Marketing Plan
 Place/Distribution Plan
The primary goal of the marketing plan is to get people to
buy your products or services. The Place/ Distribution
part of the marketing plan details how this is going to
happen.
 Three parts to Place/Distribution section of the
marketing plan:
 Outline the distribution methods to be used.
 Outline the transaction process between your business and
your customers.
 If it‟s applicable to your business, outline your distribution
strategy.
Marketing
Mix/Stages of
product life
cycle
Introduction Growth Maturity Decline
Product •Establish branding and
quality level
•Intellectual property
protection are obtained (e.g.
Patent, trademark etc)
•Quality is
maintained
•Features and
support
services may
be added
•Features
enhanced to
differentiate
the product
from
competitors
•Maintain
Product- by
adding new
features
•Harvest the
product- reduce
cost and
continue to
offer it
•Discontinue
the product –
generating new
concepts,
selling it to
other firm that
is willing to
continue the
product
Pricing •Low penetration pricing to
build market share
•High skim pricing to recover
development costs
•Maintained
as the firm
enjoys
increasing
demand
•May be lower
because of
new
competition
Place/Distribut
ion
•Selective until consumers
show acceptance of the
product
•More
channels are
added as
demand
increases
•Becomes
more
intensive
•Incentives
need to be
offered
Promotion •Aimed at innovators and
early adopters
Aimed at
broader
audience
Emphasizes
product
differentiation
Summary of Marketing Mix
Product Price Place Promotion
•Functionality
•Appearance
•Quality
•Packaging
•Brand
•Warranty
•Service
•Support
•List Price
•Discounts
•Allowances
•Financing
•Leasing Options
•Channel
Members
•Channel
Motivation
•Market coverage
•Locations
•Logistics
•Service levels
•Advertising
•Personal Selling
•Public relations
•Message
•Media
•Budget
Product analysis
Before selection and conversion of a product idea
into reality, management should carry out product
analysis to consider various factors in the domain of
production and industrial engineering.
Become familiar with the product
 How does it work?
 How does it perform functions?
 What does it look like?
 How much it should cost?
Product analysis enables us to find out the above
questions about the product.
Product Analysis Flowchart
Product analysis
 Marketing Aspect
 Product characteristics
 Functional Aspect
 Operational Aspect
 Durability and Dependability Aspects
 Aesthetic Aspect
 Economic Analysis
 Profit Consideration
 Effect of Standardization, simplification and specialization
 Break even analysis
 Production Aspect
Marketing Aspect
 Should satisfy a demand in the market.
 Services offered are both desirable and
acceptable.
 Demand in the market already exists or Not?
 Demand can also be created with the
introduction of new product.
 Market research is a useful tool to forecast
demand of such a new product.
Operational Aspect : It is related with the ease of
operation of the product.
 It must be easy to handle and simple to operate.
 Its operational efficiency should not be affected
by the varying operating conditions and varying
operator skills.
 In many situations, operational efficiency of a
product can be improved by providing supporting
literature in the form of operation guidelines or by
providing on hand training to the first time users.
Product characteristics
Functional Aspect : The functional scope of the product
has to be carefully analysed and properly defined.
 Functions can be divided into three main categories
viz., primary function, secondary functions, and
tertiary functions.
 For a washing machine „to wash clothing' is the
primary function. Secondary and tertiary functions
may include: level of automation, rinsing or drying or
both, heating of water prior to washing etc.
Product characteristics
Aesthetic Aspects - Attractiveness of Product
 How does the product appear and in what way does the
appearance of a product affect its design? These are the two
questions to be answered by the designer during product
design.
 It could be a dominant feature in many products (such as
fashionable products, bike and Cars etc.). However, it is an
important feature in most of the products and should be given
due consideration.
 Product aesthetic can be improved by:
 use of special materials (i.e. plastics, wood, glass etc.)
 use of colour (natural or artificial) with different composition and
contrast
 use of texture supplement colours to give better appearance
 use of functional shape of the product (i.e. a lamp should look like a
lamp)
 use of lines to break form and to give a sense of continuity, scaling and
styling of the product, packaging of the product etc.
DURABILITY AND DEPENDABILITY
These two factors often determine quality of a product.
 Durability is defined by the length of active life of
the product under given working conditions.
 Dependability is the capability of the product to
function when called upon to do its job.
 Both durability and dependability are related to the
selection of materials and the class of workmanship.
Durability of a product can be shown by a bath tub
curve(product durability curve).
Product characteristics
 It can be observed that during infant stage, product is new and
may have some design or manufacturing defects leading to
higher rate of failure. During adult stage, product is put under
use after all necessary testing and thus the rate of failure is
stabilised and is fairly low. Similarly in wear out stage,
product has completed its useful life and due to wear and tear
in its components, failure rate starts increasing again.
Product Durability Curve
Economic Analysis of New
Products
Economic Analysis
A systematic process for calculating and
comparing benefits and costs of a new product/
project for two purposes:
 to determine if it is a sound investment
(justification/feasibility)
 to see how it compares with alternate projects
(ranking/priority assignment)
Economic Basis
 A project has economic value if it increases
prosperity and incomes too (is that all?)
 This can happen in different ways
 Increased output requires more resources (e.g., attracting
business)
 Increased efficiency (lower cost of production)
 Never measured but quite important – the reorganization of
production!
 Too much investment wastes resources, too little
stifles the business and productivity.
 Economic analysis doesn‟t include everything, but
pays much attention to important business decisions.
Types of Economic Analysis
Gross measures of Cash Flow
 Return over the life span
 [NPV (Net Present Value), IRR(Initial Rate of Return), Payback)
 Loan disbursement capability
 DSCR(Debt Service Coverage Ratio)
 Risk evaluation in probability terms
Annual Measures of Performance
 Fixed and Variable Costs
 Break even analysis
 Changes in demand, profitability
 Optimal strategy evaluation
GROSS PERFORMANCE
MEASURES
Net Present Value
Payback period
Internal Rate of Return
Financial Ratios
 Benefit /Cost Ratio
 Debt Service Coverage Ratio
Stream of
Cash Flows
Investment
RISK EVALUATION
Optimistic
Scenario
Most likely
Scenario
Pessimistic
Scenario
Uncertain Cash flows
Decision Tree
PROFIT CONSIDERATIONS
Profit
Distribution
Storage
Overhead
Labor
Materials
Set up
Total
Cost
Selling
Price
Quantity
Profit
A
B
C
A Increase Selling Price
B Increase Market
C Reduce total cost
COMPETITIVENESS OF
PRODUCT
Competitiveness =
Fraction of the market captured by the
product = p/P
p
P
Ratio of Value/Price determines the
Competitiveness of product
FIXED AND VARIABLES COSTS
Fixed Costs
Do not depend on production
volume
Costs which must be incurred
no matter whether we produce
or not
 Rental or cost of land
 Initial Machinery cost
 Management & indirect
salaries
 Warehouse, factory and
office space
Variable Costs
Directly depend on
production volumes,
such as
 Raw materials
 Utilities
 Direct labour
 Packaging cost
 Shipment cost
BREAK EVEN ANALYSIS
Revenue = bV
Total Cost = F+aV
Loss
Profit
Breakeven point Volume of Sales
(BEP)
V1
Cost &
Revenue
At BEP, Revenue = Cost
bV1 = F+aV1
or, V1 = F/(b-a)
F – Fixed Cost
V – Volume of Sales
a- Unit variable cost
b- unit selling price
BREAK EVEN ANALYSIS
 C-V-P (Cost Volume Profit Analysis) analysis
is an important tool in terms of short-term
planning and decision making.
 It looks at the relationship between costs,
revenue, output levels and profit.
 Short run decisions where C-V-P is used
include choice of sales mix, pricing policy etc.
MARGIN OF SAFETY
V1 V2
F
Revenue = bV
Cost = F+ aV
(BEP)
Margin of Safety=
(V2- V1)/V1 =
(V2/V1) - 1
Margin of safety-a measure in which the
budgeted volume of sales is compared with the
volume of sales required to break even.
Fundamentals of Simplification,
Standardization and Specialization
 The concepts of simplification, standardization and
specialization (known as three S‟s) are closely
interrelated and lead to interchangeability.
 These concepts can be effectively used in industry to
minimize unnecessary activity, reduce inventory
costs, simplify controls and improve product quality.
 All these factors lead to higher efficiency in
production.
Simplification
 Simplification is a process through which unnecessary
varieties and designs are eliminated and brought down
to a definite range.
 Only a limited types of the product are retained.
Standardization
 It is the second step after simplification.
 Having selected the varieties and grades of the
products to be retained as much of its manufacturing
details are standardized as possible.
 Since manufacturing involves a large number of
decisions from selection of raw material to the process
used for finishing, standardization of some of these
items reduce unnecessary repetition of work.
 Use of standard components reduces inventory costs,
ensures interchangeability and makes future
maintenance easier.
 It reduces component cost since standard components
are manufactured by mass production methods.
 Selection of standard materials ensures physical
performance and guarantees failure-free operation.
 The purpose of standardization is, therefore, on one
hand, efficiency and economy based on material
varieties, stock quantities and human effort therefore
reduction in cost and increase in turnover.
 So Standardization covers the standards within the
given range and Simplification reduces the variety
of products to be produced and Specialization is
outcome of both.
Renard Series (Preferred Numbers)
According to the American Standards
Association, preferred numbers are “A series of
numbers selected to be used for a standardization
process in preference to other numbers.”
The process of standardization had two problems
earlier;
 To define the number of terms in the series.
 To determine the method by which these sizes
should be preferred to others.
MODULAR DESIGN
 Products are typically designed and manufactured
in modules. This results in
 Low cost of production
 Greater product variety at low cost
 A greater choice of subcontractors and vendors for
product manufacture
 Control of product reliability and cost
AN EXAMPLE OF MODULAR
DESIGN
A B
For the product to function both A and B must function
If there are 3 designs for A
And 3 designs for B
There are a total of 3 X 3 =9 designs for the product
EXAMPLE OF MODULAR
DESIGN
Subcomponen
t
Reliability
.90
0.95
0.98
A Rs 50 Rs 90 Rs 140
B Rs 70 Rs 90 Rs110
Required reliability of the product in market = 0.90
COST AND RELIABILITY
ANALYSIS
Combinat
ion
Reliability
A
Cost
A
Reliability
B
Cost
B
Reliability
Product
Cost
Product
1 0.90 50 0.90 70 0.8100 120
2 0.90 50 0.95 90 0.8550 140
3 0.90 50 0.98 110 0.8820 160
4 0.95 90 0.90 70 0.8550 160
5 0.95 90 0.95 90 0.9025 180
6 0.95 90 0.98 110 0.9310 200
7 0.98 140 0.90 70 0.8820 210
8 0.98 140 0.95 90 0.9310 230
9 0.98 140 0.98 110 0.9604 250
So what Modular design does?
It helps to increase variety, reduces cost with
optimal output.
Production and Operations Management – Buffa
Production and Operations Management –
Everette
Design and Manufacturing – A.K. Chitale
Product Design and Development - Ulrich

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Chaper 2 Preplanning.pdf

  • 1. Product development and design . Effect of company policy and competition on design; product analysis; marketing aspect; functional aspect; operational aspect; durability and dependability; aesthetic aspect. Economic analysis; Profit and competitiveness, standardization, simplification- Preferred numbers, break-even value charts, the economics of new design-production aspect. Effect of plant layout and material handling. Hari Dhakal
  • 3. Product Product- Any device or system that is designed and produced for use by a customer. Customer- Person who ultimately buys the product  Another person in your company who may use the device you design  Think broadly about who the customer is (who does the product affect)  Chief objective of product design - Satisfying the customer(s)
  • 4. New Product Design • An organization frequently creates ideas of new product. • Ideas come from various sources like Marketing, Sales, R&D, Customers, Competitors, Top Management, Engineering, Production etc. • Ideas of new product are generated when product enters into decline stage of its lifecycle. (Or) in other scenario‟s products are developed as market pull or market push demands.
  • 5. Why Study the Development and Design Process?  Continuous need for new, cost effective, high quality products  Today‟s products are complex and require a team of people with different backgrounds to take an idea from concept to market  ~85% of problems with new products not working as intended, taking too long to bring to market, or costing too much are the result of a poor design process
  • 6. Measurement of the Design process  Product Quality – How good is the product  Product Cost – What is the manufacturing cost  Development Time – How quickly was the product developed  Development Cost – How much was spent to develop the product  Development Capability – can the team be better able to develop future products
  • 7. 3 Measures of design Cost Quality Time Duration may vary from 1 yr to 10yrs or greater
  • 8. Design and Development Team Marketing Design  Mechanical  Electrical  Software  Industrial Manufacturing  Operations  Warehouse  Supply Chain
  • 9. Product Design and Development Process  Phase 0: Planning – Begins with the strategy and assessment of technology developments and market objectives  Phase 1: Concept Development – Identify target market, alternative product concepts generated and evaluated  Phase 2: System-level Design – Definition of the product and break-down into subsystems and components
  • 10.  Phase 3: Detail Design – Complete specification of the geometry, material, tolerances and manufacturing details  Phase 4: Testing and Refinement – Prototype evaluation and assembly testing. Utilizes prototype tooling  Phase 5: Production Ramp-up – Completion of production tools and process to implement manufacturing process as well as train workforce. Product Design and Development Process
  • 11. Development Steps Step 1: Identify Needs Two sources: the market (market-pull), or the development of a new technology (technology push) Step2: Plan for the Design Process Planning involves simply deciding on how to allocate the company‟s resources of people, money, time, and equipment to complete the design tasks. Step 3: Develop Engineering Specification Goal is to completely understand the problem Three steps: 1) Identify customers 2) Generate customer requirements 3) Develop engineering specifications Step 4: Develop Concepts Based on customer requirements and engineering specs. Multiple concepts may be evaluated by comparing the concepts generated to the specifications developed. Goal is to select the best concepts for refinement into products.
  • 12. Development Steps (cont) Step 5: Develop Product Starting a project with a single conceptual design in mind, without concern for the earlier phases, is poor design practice and leads to poor-quality products. As products are developed, they are evaluated for manufacture, assembly, behavior, and cost.  During each stage of the design process, we must be able to communicate the information to others.  Communication with management/customers (possibly during design reviews)  Make it understandable to the recipient.
  • 13.  Carefully consider the order of presentation:  Present the whole concept or assembly and explain its function  Describe the major parts and how they relate to the whole and its function  Tie the parts together into the whole Be prepared with quality materials  Have good visual aids and written documentation  Follow an agenda  Be ready for questions beyond the material presented  Documents communicating the final design Drawings (or computer data) of assemblies and details. Written documentation to guide manufacture, assembly, inspection, installation, maintenance, retirement, and quality control.
  • 14. Product Life Cycle  New product progresses through a sequence of stages from  Introduction/Start up  Growth  Maturity  Decline  Is associated with changes in the marketing situation, impacting the marketing strategy and the marketing mix.
  • 16.
  • 17. Marketing Aspect/Mix The Marketing Plan section explains how you‟re going to get your customers to buy your products and/or services. Marketing Mix (4 P’s)  Product and/or Services  Pricing Strategy  Place / Distribution Plan  Promotions and Advertising Plan Managers can control these variables in order to best satisfy customers need.
  • 18. Marketing Plan Products and/or Services  Focuses on the uniqueness of you product or service.  How the customer will benefit from using the products or services you‟re offering.
  • 19. Marketing Plan  Products and/or Services  What are the features of your product or service?  Describe the physical attributes of your product or service, and any other relevant features, such as what it does, or how your product or service differs from competitive products or services.  How will your product or service benefit the customer?  Brainstorm as many benefits as possible to begin with.  Choose to emphasize the benefits that your targeted customers will most appreciate in your marketing plan.
  • 20.  Products and/or Services  What is it that sets your product or service apart from all the rest?  What is your Unique Selling Proposition  The message you want your customers to receive about your product or service Marketing Plan
  • 21.  Pricing Strategy  Portion of the marketing plan involves determining how you will price your product or service.  The price you charge has to be competitive but still allow you to make a reasonable profit.  Set a “Reasonable price”.  There is a limit as to how much the consumer is willing to pay.  Needs to take the customer threshold into account. Marketing Plan
  • 22. Marketing Plan  Pricing Strategy  New Product Strategies  Competitor-Based Pricing  Product-Mix Pricing Strategies  Price Adjustment Strategies
  • 23. Marketing Plan  Pricing Strategy  New product Strategies  Market Penetration – the company initially sets a low price for its product in order to enter the market quickly that is to attract large number of buyers and capture a large market share in the process.  Market Skimming –the company initially sets high prices to skim revenues layer by layer from the market.
  • 24. Marketing Plan  Pricing Strategy  Competitor-Based Pricing  Going-Rate pricing – Pricing as Competitor price.
  • 25. Marketing Plan  Pricing Strategy  Product-Mix Pricing Strategies  Product line pricing – Applicable to firms that develop product lines rather than single products. The firm may set different prices for its product line depending on the feature assortment.  Optional-Product pricing – This approach offers to sell optional or accessory products along with the main product.
  • 26. Marketing Plan  Pricing Strategy  Product-mix Pricing Strategies  Captive-product Pricing – Instead Of Offering Accessories To The Main Product, Captive-product Pricing Would Offer Products That Are Essential To The Main Product Itself. Eg: Gillette Shaver with blades  By Product Pricing – A By Product Pricing Is A Surplus Product Or Item Coming From The Main Product Itself. Eg: iPhone for least price with commitment of cellular usage for long period.  Product Bundle Pricing – A Company Combines Several Of Its Products Into A Bundle And Offers The Bundle For Sale At A Reduced Price.
  • 27. Marketing Plan  Pricing Strategy  Price Adjustment Strategies  Segmented pricing  Product form pricing – is another strategy in which different versions of a product or service are priced differently, but not according to differences in their costs.  For instance, an ordinary stand fan may be sold at 400.00. the same stand which has an added feature, like timer that costs 120.00 to install may be sold at 1500.00
  • 28. Marketing Plan  Place/Distribution Plan The primary goal of the marketing plan is to get people to buy your products or services. The Place/ Distribution part of the marketing plan details how this is going to happen.  Three parts to Place/Distribution section of the marketing plan:  Outline the distribution methods to be used.  Outline the transaction process between your business and your customers.  If it‟s applicable to your business, outline your distribution strategy.
  • 29. Marketing Mix/Stages of product life cycle Introduction Growth Maturity Decline Product •Establish branding and quality level •Intellectual property protection are obtained (e.g. Patent, trademark etc) •Quality is maintained •Features and support services may be added •Features enhanced to differentiate the product from competitors •Maintain Product- by adding new features •Harvest the product- reduce cost and continue to offer it •Discontinue the product – generating new concepts, selling it to other firm that is willing to continue the product Pricing •Low penetration pricing to build market share •High skim pricing to recover development costs •Maintained as the firm enjoys increasing demand •May be lower because of new competition Place/Distribut ion •Selective until consumers show acceptance of the product •More channels are added as demand increases •Becomes more intensive •Incentives need to be offered Promotion •Aimed at innovators and early adopters Aimed at broader audience Emphasizes product differentiation
  • 30. Summary of Marketing Mix Product Price Place Promotion •Functionality •Appearance •Quality •Packaging •Brand •Warranty •Service •Support •List Price •Discounts •Allowances •Financing •Leasing Options •Channel Members •Channel Motivation •Market coverage •Locations •Logistics •Service levels •Advertising •Personal Selling •Public relations •Message •Media •Budget
  • 31. Product analysis Before selection and conversion of a product idea into reality, management should carry out product analysis to consider various factors in the domain of production and industrial engineering. Become familiar with the product  How does it work?  How does it perform functions?  What does it look like?  How much it should cost? Product analysis enables us to find out the above questions about the product.
  • 33. Product analysis  Marketing Aspect  Product characteristics  Functional Aspect  Operational Aspect  Durability and Dependability Aspects  Aesthetic Aspect  Economic Analysis  Profit Consideration  Effect of Standardization, simplification and specialization  Break even analysis  Production Aspect
  • 34. Marketing Aspect  Should satisfy a demand in the market.  Services offered are both desirable and acceptable.  Demand in the market already exists or Not?  Demand can also be created with the introduction of new product.  Market research is a useful tool to forecast demand of such a new product.
  • 35. Operational Aspect : It is related with the ease of operation of the product.  It must be easy to handle and simple to operate.  Its operational efficiency should not be affected by the varying operating conditions and varying operator skills.  In many situations, operational efficiency of a product can be improved by providing supporting literature in the form of operation guidelines or by providing on hand training to the first time users. Product characteristics
  • 36. Functional Aspect : The functional scope of the product has to be carefully analysed and properly defined.  Functions can be divided into three main categories viz., primary function, secondary functions, and tertiary functions.  For a washing machine „to wash clothing' is the primary function. Secondary and tertiary functions may include: level of automation, rinsing or drying or both, heating of water prior to washing etc. Product characteristics
  • 37. Aesthetic Aspects - Attractiveness of Product  How does the product appear and in what way does the appearance of a product affect its design? These are the two questions to be answered by the designer during product design.  It could be a dominant feature in many products (such as fashionable products, bike and Cars etc.). However, it is an important feature in most of the products and should be given due consideration.  Product aesthetic can be improved by:  use of special materials (i.e. plastics, wood, glass etc.)  use of colour (natural or artificial) with different composition and contrast  use of texture supplement colours to give better appearance  use of functional shape of the product (i.e. a lamp should look like a lamp)  use of lines to break form and to give a sense of continuity, scaling and styling of the product, packaging of the product etc.
  • 38. DURABILITY AND DEPENDABILITY These two factors often determine quality of a product.  Durability is defined by the length of active life of the product under given working conditions.  Dependability is the capability of the product to function when called upon to do its job.  Both durability and dependability are related to the selection of materials and the class of workmanship. Durability of a product can be shown by a bath tub curve(product durability curve). Product characteristics
  • 39.  It can be observed that during infant stage, product is new and may have some design or manufacturing defects leading to higher rate of failure. During adult stage, product is put under use after all necessary testing and thus the rate of failure is stabilised and is fairly low. Similarly in wear out stage, product has completed its useful life and due to wear and tear in its components, failure rate starts increasing again. Product Durability Curve
  • 40. Economic Analysis of New Products
  • 41. Economic Analysis A systematic process for calculating and comparing benefits and costs of a new product/ project for two purposes:  to determine if it is a sound investment (justification/feasibility)  to see how it compares with alternate projects (ranking/priority assignment)
  • 42. Economic Basis  A project has economic value if it increases prosperity and incomes too (is that all?)  This can happen in different ways  Increased output requires more resources (e.g., attracting business)  Increased efficiency (lower cost of production)  Never measured but quite important – the reorganization of production!  Too much investment wastes resources, too little stifles the business and productivity.  Economic analysis doesn‟t include everything, but pays much attention to important business decisions.
  • 43. Types of Economic Analysis Gross measures of Cash Flow  Return over the life span  [NPV (Net Present Value), IRR(Initial Rate of Return), Payback)  Loan disbursement capability  DSCR(Debt Service Coverage Ratio)  Risk evaluation in probability terms Annual Measures of Performance  Fixed and Variable Costs  Break even analysis  Changes in demand, profitability  Optimal strategy evaluation
  • 44. GROSS PERFORMANCE MEASURES Net Present Value Payback period Internal Rate of Return Financial Ratios  Benefit /Cost Ratio  Debt Service Coverage Ratio Stream of Cash Flows Investment
  • 47. COMPETITIVENESS OF PRODUCT Competitiveness = Fraction of the market captured by the product = p/P p P Ratio of Value/Price determines the Competitiveness of product
  • 48. FIXED AND VARIABLES COSTS Fixed Costs Do not depend on production volume Costs which must be incurred no matter whether we produce or not  Rental or cost of land  Initial Machinery cost  Management & indirect salaries  Warehouse, factory and office space Variable Costs Directly depend on production volumes, such as  Raw materials  Utilities  Direct labour  Packaging cost  Shipment cost
  • 49. BREAK EVEN ANALYSIS Revenue = bV Total Cost = F+aV Loss Profit Breakeven point Volume of Sales (BEP) V1 Cost & Revenue At BEP, Revenue = Cost bV1 = F+aV1 or, V1 = F/(b-a) F – Fixed Cost V – Volume of Sales a- Unit variable cost b- unit selling price
  • 50. BREAK EVEN ANALYSIS  C-V-P (Cost Volume Profit Analysis) analysis is an important tool in terms of short-term planning and decision making.  It looks at the relationship between costs, revenue, output levels and profit.  Short run decisions where C-V-P is used include choice of sales mix, pricing policy etc.
  • 51. MARGIN OF SAFETY V1 V2 F Revenue = bV Cost = F+ aV (BEP) Margin of Safety= (V2- V1)/V1 = (V2/V1) - 1 Margin of safety-a measure in which the budgeted volume of sales is compared with the volume of sales required to break even.
  • 52. Fundamentals of Simplification, Standardization and Specialization  The concepts of simplification, standardization and specialization (known as three S‟s) are closely interrelated and lead to interchangeability.  These concepts can be effectively used in industry to minimize unnecessary activity, reduce inventory costs, simplify controls and improve product quality.  All these factors lead to higher efficiency in production.
  • 53. Simplification  Simplification is a process through which unnecessary varieties and designs are eliminated and brought down to a definite range.  Only a limited types of the product are retained. Standardization  It is the second step after simplification.  Having selected the varieties and grades of the products to be retained as much of its manufacturing details are standardized as possible.  Since manufacturing involves a large number of decisions from selection of raw material to the process used for finishing, standardization of some of these items reduce unnecessary repetition of work.
  • 54.  Use of standard components reduces inventory costs, ensures interchangeability and makes future maintenance easier.  It reduces component cost since standard components are manufactured by mass production methods.  Selection of standard materials ensures physical performance and guarantees failure-free operation.  The purpose of standardization is, therefore, on one hand, efficiency and economy based on material varieties, stock quantities and human effort therefore reduction in cost and increase in turnover.  So Standardization covers the standards within the given range and Simplification reduces the variety of products to be produced and Specialization is outcome of both.
  • 55. Renard Series (Preferred Numbers) According to the American Standards Association, preferred numbers are “A series of numbers selected to be used for a standardization process in preference to other numbers.” The process of standardization had two problems earlier;  To define the number of terms in the series.  To determine the method by which these sizes should be preferred to others.
  • 56. MODULAR DESIGN  Products are typically designed and manufactured in modules. This results in  Low cost of production  Greater product variety at low cost  A greater choice of subcontractors and vendors for product manufacture  Control of product reliability and cost
  • 57. AN EXAMPLE OF MODULAR DESIGN A B For the product to function both A and B must function If there are 3 designs for A And 3 designs for B There are a total of 3 X 3 =9 designs for the product
  • 58. EXAMPLE OF MODULAR DESIGN Subcomponen t Reliability .90 0.95 0.98 A Rs 50 Rs 90 Rs 140 B Rs 70 Rs 90 Rs110 Required reliability of the product in market = 0.90
  • 59. COST AND RELIABILITY ANALYSIS Combinat ion Reliability A Cost A Reliability B Cost B Reliability Product Cost Product 1 0.90 50 0.90 70 0.8100 120 2 0.90 50 0.95 90 0.8550 140 3 0.90 50 0.98 110 0.8820 160 4 0.95 90 0.90 70 0.8550 160 5 0.95 90 0.95 90 0.9025 180 6 0.95 90 0.98 110 0.9310 200 7 0.98 140 0.90 70 0.8820 210 8 0.98 140 0.95 90 0.9310 230 9 0.98 140 0.98 110 0.9604 250
  • 60. So what Modular design does? It helps to increase variety, reduces cost with optimal output.
  • 61. Production and Operations Management – Buffa Production and Operations Management – Everette Design and Manufacturing – A.K. Chitale Product Design and Development - Ulrich