1. SECOND OPINION
HEALTHCARE MANAGEMENT & STRATEGIC SUPPORT
JAMES R. THOMAS, FACHE – PRESIDENT
843.609.5656 (C), 843.216.7266 (B/F)
JAMIE.THOMAS64@YAHOO.COM
Target: Hospital CEO
The expectations and measurements for performance in healthcare
management have accelerated over the last five years. The issues
and considerations for your organization have grown and setting
priorities is more challenging. Everything feels like a priority; but
time, energy, and resources are limited. My engagement is a
confidential, low profile process that provides an additional
resource and perspective on your strategies and priorities. I can
help simplify and clarify your approach---give you a second opinion
on your priorities.
There are also times, when you are facing a decision and would like
another perspective, or you would like someone to interview a
physician group that is experiencing internal issues that impact you,
or you need additional analytics around a project.
The engagement is designed, defined and directed by you and might
range from one structured telephone conversation (a written report
is provided for all engagements), to the review of a project, to a
more comprehensive review of strategic/business plans that
includes interviews with all key stakeholders (medical staff,
management, Board members)
My objective is to bring another perspective that can be one to one
with you. My intent is not to construct your plan, but simply to
provide a low cost means to simplify your thinking around a
particular issue or around your overall priorities.
My experience is in large systems and rural settings, in both for
profit and not for profit organizations, in physician group practices,
and in acute and specialty hospitals. As importantly, I have
developed a network of individuals and organizations that can
provide additional support when required. My exposure to multiple
settings gives me a range of approaches and my
management/operational experience gives me a view of what is
realistic and doable.

2. Subjects for discussion include:
 Service line strengthening and development
 Cost containment
 Medical staff issues, alignment, and development
 Management issues and team development
 Medical staff leadership and clinical excellence agenda
 Merger, acquisitions, affiliations
 Capital deployment, business plans
 Service excellence, patient experience
 Operational metrics
 Payer strategy
I would like to work with you to provide a measure of support and
another perspective to your issues and priorities.
Jamie Thomas, Second Opinion, LLC

3. SECOND OPINION: HEALTHCARE MANAGEMENT & STRATEGIC SUPPORT