This document provides examples of appropriate opening and closing lines for formal and informal emails. It includes options for referencing previous emails or requests, seeking information or clarification, promising action, offering help, furnishing information, attaching documents, and concluding remarks. For openings, formal examples focus on the purpose or topic, while informal examples are more casual. Similarly, formal closings tend to be more polite and thank the recipient, while informal options are shorter and more personal.

1. Appropriate Email Opening
and Closing Lines

2. Email Opening Lines

3. Previous
Referencing
FORMAL INFORMAL
1) Thank you for your email …
2) Further to your last email, …
3) I Apologize for not writing to
you before …
1) Thanks for your email …
2) Regarding your email, …
3) Sorry I haven’t written to
you in a long time, but I’ve
been really busy …
Purpose
Other Requests Offering HelpPromising Action
Seeking
Information
Attachment(s) to
Emails
Furnishing
Information
Concluding
Comments
Dear ..,
Thank you
…..
Dear ..,
Thank you
…..

4. FORMAL INFORMAL
1) I am writing in connection
with …
2) I am writing with regard to …
3) In reply to your email, please
find attached …
1) Just a short note about …
2) I am writing about …
3) Here’s the … you asked for.
4) I was referred to you by …
5) We would like to clarify that …
5) Please note that …
4) I got your name from …
Previous
Referencing
Purpose
Other Requests Offering HelpPromising Action
Seeking
Information
Attachment(s) to
Emails
Furnishing
Information
Concluding
Comments

5. FORMAL INFORMAL
1) I am writing to let you know
that …
2) We are able to confirm that …
3) I am able to inform you that …
1) Just a note to say …
2) We can confirm that …
3) Good news!
4) I am delighted to inform you
that …
5) We regret to inform you that …
4) Unfortunately, …
Previous
Referencing
Purpose
Other Requests Offering HelpPromising Action
Seeking
Information
Attachment(s) to
Emails
Furnishing
Information
Concluding
Comments

6. FORMAL INFORMAL
1) Attached are the minutes of
the meeting …
2) I am sending you … as a PDF
file.
1) I’ve attached …
2) Here is the … you wanted.
Previous
Referencing
Purpose
Other Requests Offering HelpPromising Action
Seeking
Information
Attachment(s) to
Emails
Furnishing
Information
Concluding
Comments

7. FORMAL INFORMAL
1) Could you give me some
information about …
2) I would like to be kept
informed ...
3) I am interested in
receiving/finding about …
1) Can you tell me a little more
about …
2) We’d like to know …
3) Please send me …
Previous
Referencing
Purpose
Other Requests Offering HelpPromising Action
Seeking
Information
Attachment(s) to
Emails
Furnishing
Information
Concluding
Comments

8. FORMAL INFORMAL
1) I’d be grateful if you could …
2) I was wondering if it is possible
to ...
3) Do you think I could have … ?
1) Please could you …
2) Could you …?
3) Can I have …?
4) Thank you in advance for
your help in this matter.
4) I’d appreciate your help on
this …
Previous
Referencing
Purpose
Other Requests Offering HelpPromising Action
Seeking
Information
Attachment(s) to
Emails
Furnishing
Information
Concluding
Comments

9. FORMAL INFORMAL
1) I will …
2) I’ll investigate the matter ...
3) I will contact you again shortly …
1) I’ll …
2) I’ll look into it.
3) I’ll get back to you soon.
Previous
Referencing
Purpose
Other Requests Offering HelpPromising Action
Seeking
Information
Attachment(s) to
Emails
Furnishing
Information
Concluding
Comments

10. FORMAL INFORMAL
1) Would you like me to …?
2) If you wish I’d be happy to ...
3) Please let me know if you
would like me to …
1) Do you want me to …?
2) Shall I …?
3) Let me know if you’d like me
to …
Previous
Referencing
Purpose
Other Requests Offering HelpPromising Action
Seeking
Information
Attachment(s) to
Emails
Furnishing
Information
Concluding
Comments

11. FORMAL INFORMAL
1) Thank you for your help …
2) Please do not hesitate to
contact me if you require any
further information.
3) Please feel free to contact me
if you have any questions. My
direct line is …
1) Thanks again for …
2) Let me know if you need
anything else.
3) Just give me a call if you
have any questions. My
number is …
Previous
Referencing
Purpose
Other Requests Offering HelpPromising Action
Seeking
Information
Attachment(s) to
Emails
Furnishing
Information
Concluding
Comments

12. Email Closing Lines

13. Closing Statements
FORMAL INFORMAL
1) I’m looking forward to …
2) Please convey my regards to ...
3) Best wishes …
1) Looking forward to …
2) Best wishes to ...
3) Speak to/See you soon …
4) Regards … 4) Bye (for now)/ All the best/
Good luck …
Dear ..,
Thank you
…..
Dear ..,
Thank you
…..