1. CAREER PROFILE
Solution Architect and Build Lead, UK (Accenture) April 2012 – Present
Siebel Consultant for data migration team within CRM and Billing transformation project, working across 7 releases
with key responsibilities including:
 Leading all build / unit test activities of the ETL Data Migration tool and other business critical tools
 Responsible for requirement gathering and solution design for Change Requests, including impact analysis and
effort estimates up to 90-150 man-days per release.
 Design the End to End ETL Solution to Migrate Post Pay Customers from Heritage systems to Oracle Stack
(Siebel, BRM, and AIA) using Ab Initio.
 Determining ETL mapping rules and preparation of Design documentation for CRM and BRM target systems.
 Prepare technical design documents for ETL build.
 Developed Abinitio ETL solution to extract data from Legacy and loading to BRM/Siebel target systems.
 Support Live Migration of Customers from Legacy to Newco (target stack)
 Taking proactive steps to ensure code is stable, tested and any code anomalies/defects removed, before
production:
o Taking ownership of a Simulation tool which tests code within a production-like environment
o Responsible for all product, reference and data mappings from the client legacy systems to the Oracle
stack
o Acting as a quality gate reviewing all ETL design and code, and resolving ETL, Siebel / BRM / AIA
issues
 Responsible for performance of all applications in Oracle stack, therefore working continually on lessons learned,
best practices and improvements to the migration code for data loading and clean-up and improving the tool to
perform activity in half the time.
Tools used: Siebel 8.1, Oracle 11g PL/SQL, Unix scripting, Ab Initio
Application Designer (SME), UK (Accenture) November 2010 – March 2012
As part of Transition Team, which assessed functionality and then transitioned client applications to an offshore
support model, worked on the billing application design and support change requests:
 Owned developing of solution (design, test, code reviews) for bespoke billing application, ensuring continuity of
existing functionality while operating within new support model
 Operated within rapidly changing environment, taking into consideration telecom regulatory changes with EU /
UK, business needs including MVNO, changes or new requirements from new / existing downstream
 Developed experience working with offshore support model, ensuring all offshore work completed to high
standards and on time for client
Tools used: Oracle PL/SQL (10g), Business objects Xi3.1, VMS 7.3, HP Unix.
Solutioning / Team Lead, (Accenture) September 2008 – October 2010
Team Lead of a five-member team tasked with resolving issues faced with EIM / PL/ SQL, eScripting and
configuration, in addition to the Oracle 10g upgrade activities. Responsibilities included:
 Responsibility for overall solution requirements, design, and traceability to ensure build met client expectations
 Provided assurance through leading test efforts, defect resolutions and code review, and production deployments
 Managed all Change Request effort from estimates through to development and test
 Ensure team met overall milestones and functioned effectively, providing regular status reports to senior
leadership
Tools used: Siebel 7.7, Oracle PL/SQL (10g), HP Unix, Windows NT

2. Change Request Manager, (Accenture) September 2007 – August 2008
Responsible for seeing Change Requests from requirement gathering through design, test and development,
coordinating with a number of applications for impact assessments.
 Building EIM load and PL/SQL packages, creating and modifying scripts/applets for config changes as required
 Performing code peer reviews and proposing solutions to Solution Architects to improve / fix issues
 Major achievements included developing bulk processing for post-paid records, parallel execution of EIM bulk
loads, developing / modifying approximately 30 different load process depending on business requirements
Tools used: Siebel 7.7, Oracle PL/SQL (9i), HP Unix, Windows NT
Senior Developer, (Accenture) July 2006 – September 2007
Developer for three major functionality releases, using PL/SQL/EIM, Location-Based Visibility (LBV), MNP and
EIM loads for termination. Responsibilities included:
 Performance improvement within control files, fine-tuning IFB files and invoking jobs in parallel within EIM job
 Critical role in enabling LBV feature on the bulk loading tools, and also in mobile number portability requests
Tools used: Siebel 7.7, Oracle PL/SQL (9i), HP Unix, Windows NT