1. JACQUES COUTANT
Rua Alberto de Oliveira, 451, Bairro Alto, 82820-180, Curitiba, PR, Brazil
Phone : +55 41 32 06 58 28
Mobile : +55 11 98196 8591
Jacques.Coutant@Hotmail.com
French, Permanent residency in Brazil
Married
IT Services Operations Management and Control
Business Management in Sales&Delivery
Subject Matter Expert in huge/critical Systems Integration Methods&Practices
Risk Management & Security
Business Process & Quality
Consulting & Auditing
Forensic Arbitration
French IT Engineer DPE ENSERG / CNAM
p.2 : Skills Mapping
p.3 : Former Achievements
p.4 : Previous Experiences & Education
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%GMAchievement
From Program Mgr to BP&QM/Services Operations Mgr
TOP IntegrationProject
Project Recovery1st Integration Project
MVP Project Recovery
Forensic Consulting
Former Achievements
From Mar. 1994 to Mar. 2015 Groupe Bull, São Paulo, Brazil.
Specifically hired as Program Director to start-up Systems Integration activities at Bull LAM and
increasing responsibilities up to BP&Q Manager and LAM Services Operations Manager directly
reporting to local President and Group HQ, I had a significant part in turning BULL in one of the very
best Consulting and Systems Integration company in Latin America, achieving around 25% GM on each
FY through the following activities :
Corporate :
# Mandatory executive in GO/NOGO Business Decisions Committee;
# Contract short list sign-off delegation;
# Sectorial Programs and Projects Control, Reviews, Audit and Recovery;
# Systems Integration Projects (Fixed price on Contractual Scope) in Pre-Sale and Delivery;
# Methodology MOSIC™ : Management Of System Integration Contract;
# Risk Management Expertise and coaching;
# Partnership & Procurement Management (Agreements, Contracts and Follow-up);
Some Programs or Projects, in a range up to 50 MUS$ and more than 100 people under my responsibility
:
# Delivery Manager for Energy Projects with clients like LIGHT/EDF and Eletropaulo/EDS;
# ADFAC Facilities Management for Embratel/MCI as Prime Contract;
# ATLYS Customer Care and Billing System for Telesp Celular, sub-contracted by Convergys for
Migration, Training, Local Interfaces, Subject Matter Experts Consulting and Project Management;
# BSCS Customer Care and Billing System for CTBC Telecom as Prime Contract;
# GIS (External Network Facilities Management) and SGOS (Services Orders Management) for CTBC
Telecom as Prime Contract;
# Downsizing for Telepar as Prime Contract.
# I.T. EVOLUTION for Cia Telefônica da Borda do Campo as Prime Contract;
Some Projects as Consulting :
# Cash Management for Banco do Brasil and Banco Central in partnership with FISERV;
# Appointed as Expert to support Canadian Company CGI in Arbitration process : won 6MUS$.
# I.T. Director Plan for Cia Telefônica da Borda do Campo as Prime Contract;
# SOA RoadMap Audit Consulting for Bouygues Telecom, France;
# Supports for Bidding for Billing System to a partner in Argentina;
# Project Reviews in USA;
Some Internal Projects :
# Business Process Definition and Implementation as Process Manager;
# Technical Expert in Juridical processes : won.
# Y2K South America Program Director for Bull Group.
# SOA, CRM, OW2, and
# Open Source and NOVAFORGE initiatives leading in BULLworldwide
Corporate
p.3/4JACQUES COUTANT
4. From 1990 to 1994 M.S.I S/A, Versailles, France.
M.S.I. is a S.S.I.I. (Services and Systems Integration) company focused on Transport I.T. domain.
As a Project Manager, I achieved the following Projects :
# NEFERTITI Specifications : Collection System for all S.N.C.F. Sales points on French territory;
# DISCOBB (Automatic Sales Machines) Software Development and Implementation for S.N.C.F.;
# PMO for SEMALY (Lyon City Engineering Company) Management on MAGGALY Project, fully
automated Underground new Line, performed by GEC ALSTHOM, MATRA and CSEE Consortium.
From 1988 to 1990 COMSIP Engenharia, São Paulo, Brazil.
COMSIP is a medium size company focused on Industry Automation and Supervision Systems
(SCADA).
As a Real Time Senior Software Engineer & Coordinator :
# Development and Implementation Q-REDE : OSI/ISO layers 1 through 3 compliant IEEE802.3 CDMA
Ethernet Protocol;
# Participation Working Standardisation Group with Industry and University.
From 1984 to 1990 INFOP S.A , Versailles, France.
INFOP is a S.S.I.I. company focused on Networking domain.
As a Conceiver Engineer and I achieved the following Projects :
#Audit and Recovery MAE Software, based on Finite State Machine Methodology, the Access
Normalised Protocol to French Army HQ Information Messages System for THOMSON S.D.C.;
# On site implementation in Brazil (Curitiba) of the whole SGT Real Time Communications Systems and
supported Sub-systems implementation on CINDDACTA Project for Brazilian Air Force;
# SGT Real Time Communications OSI/ISO layers 3 and 4 compliant for THOMSON S.D.C.
# Interface Real Time Software for BULL CP8 smart-card;
From 1980 to 1984 ITREC S.A , Boulogne, France.
ITREC. is a S.S.I.I. company focused on Real Time Softwares domain.
As a Software Engineer, I achieved the following Projects :
# Auto-Tests Sets for SBC, BULL PC prototype;
# Real Time S3 Telephony Software on T-15 for FRANCE TELECOM;
# Real Time Software Applications on T-15 Mini for TRANSAC.
Education:
# Bac. C mention Bien, IUT Reims
# French DPE IT Engineer, by ENSERG and CNAM.
# More significant Trainings & Seminars :
- Telecommunication Management Program (Thunderbird),
- Case Studies (Harvard Business School),
- Project Management (Berkeley),
- MIT Liaison Program,
- Methodologies and Techniques as PMI, COBIT, ITIL, BPM, SLM/SLA, EBIOS, MEHARI
Previous Experiences, Education...
Something about me, but not by me...
Fluency
p.4/4JACQUES COUTANT
