1. ManyoftheUnitedStates’Alliesare
facing similar challenges regarding
Soldiers enduring multiple
deployments and the stress on the
Soldier, the Family, the unit and
the Military that goes along with
these endeavors. One Ally, Japan,
is looking to the U.S. Army’s
family programs for guidance on
how to improve care and support
of its Soldiers and Families.
Army OneSource (AOS) and
Joint Services Family Support
Network (JSFSN) Community
Support Coordinator (CSC)
Jaquel Hodges provided a
comprehensive explanation
of Military Family programs
available to Service Members in
the Pacific region to high-ranking
US Army and Japanese Military
officers. Hodges was asked to
partake in the Bilateral Personnel
Conference between US Army
Japan (USA-J), Senior US Army
G-1 officers and Senior Personnel
officers of the Japan Ground
Self Defense Force (JGSDF) in
order to brief attendees regarding
Military Family programs.
“The conference played a big
part in helping the JGSDF
understand how the United States
Military invests in Military Family
programs, helping to improve the
overall well-being of the Soldiers
and their Families,” Hodges said.
“I was able to show the JGSDF
how our organizations can pull
from every resource available in
order to support our Military
Families. If we do not have a
resource available through AOS,
we can provide the service or
resource through other Military
branches or civilian resources. The
senior attendees from the Army
also gained a better understanding
of how AOS and JSFSN can be
used as a resource to support
Military Family programs.”
Hodges set up a static display
consisting of AOS and JSFSN
materials, logged onto the Army
OneSource website with several
attendees watching, in order to
demonstrate the resources and
abilities of the site, and answered
questions from the 48 attendees,
Hodges also provided 25 attendees
with AOS Family Resource Boxes.
The boxes consisted of TRICARE
Choices at a Glance, an American
Red Cross brochure, an Army
Family Reserve brochure, a
Defense Enrollment Eligibility
Reporting System (DEERS)
brochure, a JSFSN brochure, a
JSFSN Resources on the Web
brochure, an “Operation: Ready
Soldier and Family Member”
Checklist, an AOS “Welcome to
the Army Family: A First Guide
for Army Spouses and Family
Members” Booklet and DVD,
Army OneSource
Good News Stories
Japanese Military looks to model Family
Programs after Army OneSource, JSFSN
ArmyOneSource/JSFSNCommunitySupportCoordinatorJacquelHodgesand
MGJeffreyArnold,AssistantDeputyofStaff,G-1arepicturedinfrontofastatic
Army OneSource display. The JGSDF were so impressed by Army OneSource
they are considering patterning their Family Programs on the organization.
An increased operational
tempo over the last 10
years has created a
United States Army that
is constantly evolving.
One area that has seen
significant development
has been U.S. Army
Family programs.

2. Army OneSource
Good News Stories
an AOS Community Partnership
brochure, an AOS Army Basic
Flip Guide, an AOS general
information brochure, an AOS
“Resources on the Web” brochure,
an “AOS Feedback Card,” an
AOS pen and a JSFSN pen.
“The JGSDF was very impressed
with the AOS and JSFSN
marketing materials,” Hodges said.
“I also informed them that AOS
is not just a website – there are
also people who work to connect
the Families to the resources.
They were also impressed by the
Army’s investment in having
a representative supporting
the program and putting the
resource materials into the
hands of the Soldiers and
Military Family members.”
The JGSDF launched a Military
Family program two years ago
and is working to improve their
program. Additionally, Japanese
officers discussed the possibility
of creating a Japanese version of
Army OneSource. Hodges agreed
to be a resource to JGSDF in
improving their Military Family
programs. The possibility of
translating the current materials
into Japanese in order to better
serve U.S. Soldiers and Family
members living in Japan and the
Pacific region was also discussed.
“By providing the JGSDF
with these tools, it helps them
with ideas on how they can
improve their Family Readiness
Programs,” Hodges said. “The
overall information exchange was
successful and I’m excited to see
the JGSDF use our organization as
a template to improve their Family
Programs. As a coordinator in the
Pacific region, one of our missions
is to improve the relationship
with our host nations. JSFSN
also involves the relationship
we have with our JGSDF
counterparts. This conference
gave me the opportunity to
work as an integrated resource
in support of that mission.”
The Bilateral Conference was
held in Camp Ichigaya, Japan,
with 2010 marking the 30th
anniversary of the conference, and
50 years of history, partnership
and alliance between the United
States Army and JGSDF. Hodges
is based out of Camp Zama, Japan.
Army OneSource serves as a single
portal providing Military Families
options for accessing services such
as health care, housing, family
services, and more - by phone,
Internet, or at the nearest facility
- to receive personalized support.
Army OneSource is supported
by personnel staff located
throughout the United States
and the Pacific region. For more
information on Army OneSource,
visit: www.armyonesource.com.
Members of the JGSDF listen to
briefings regarding Family Programs.
Approximately 24 personnel from
JGSDF and 24 individuals from the
United States Army and Department
of the Army attended the conference.
Japan’s 21st Century data reports 90 suicides every
day, one every 15 minutes. “This is the exact same
number as the United States of America with less
than half the population.”
- Col John Powers
Chaplain I Corps, U.S. Army Japan
United States Army
Officers inspect and
collect Army OneSource
marketing materials.