2. Praxair
Praxair is a Fortune 300 corporation with 27,000 employees
in more than 30 countries. We are the largest industrial
and medical gases company in North and South America
and one of the largest worldwide. We serve more than
one million customers in a wide diversity of markets, from
metals, energy and chemicals to aerospace, electronics,
healthcare and food. Founded in 1907, Praxair markets
atmospheric gases, process gases, specialty gases and
high-performance coatings. Our products, advanced
gas-delivery systems and applications technologies help
our customers improve the profitability and efficiency
of their businesses.
3. How doe s Praxai r make ou r Plan et mor e Prod uctive?
By helping our customers do more. Operate more efficiently.
Save money. Grow profitably. Improve environmental performance.
We do it with smarter ideas, superior technologies and highly
responsive customer service. Reliability, safety and integrity are
built into every customer relationship. Praxair has been advancing
gas production and applications technologies for more than a
century, putting our skills to work for customers as diverse as
potato chip packagers and computer chip makers, oil refineries
and welding shops, aircraft builders and hospitals. We’re proud
of our reputation as one of the most admired companies in
our industry. And our financial performance is rock solid, so we
are here for the long haul.
What makes us different is our team’s can-do spirit of creative
problem solving. Praxair people take on our customers’
challenges — large and small — as if they are our own. We measure
our success by how well we help our customers achieve theirs.
steve angel, Chairman and Ceo
5. is the many ways they can
t H e r e a l va l u e o f i n d u s t r i a l g a s e s
drive productivity and increase operational flexibility. Praxair’s
engineers delve deeply into our customers’ processes to find
opportunities for gas and gas technologies to create a competitive
advantage. For example, Praxair’s oxy-fuel technology helps
the glass industry reduce energy use by up to 50% and decrease
nitrogen oxide emissions by up to 90%. For refineries, Praxair
analyzes hydrogen use and total energy balances to improve
capacity utilization and lower
sharper. smarter. costs. For semiconductor
a steelmaker’s electric a leading manufacturer producers, our ultra-high-purity
arc furnace equipped of corn-burning furnaces
with Praxair’s patented wanted to increase nitrogen plants generate up
CoJet gas injection
®
production when higher
technology can use fossil fuel prices to 80% more product than pre-
either scrap metal or hot increased demand. the
metal feed, depending company asked Praxair vious designs at no additional
on which is less expen- to analyze its opera-
sive for the customer. tions. using the Praxair energy cost. Businesses today
installed in more than StarSolver Productivity
®
100 furnaces worldwide, enhancement Program, want their systems to do more;
CoJet technology we recommended
enhances productivity upgrades that included Praxair makes it happen.
and safety while reduc- robotic welding, a
ing operating costs by an micro-bulk argon tank,
average of $1.2 million and flexible aluminum
a year. Transair® piping. the
result: a 100% increase
in weekly production.
3
7. o u r P e o P l e c o n s ta n t ly d e v i s e n e w w ay s t o H e l P c u s t o m e r s i n
In the food
m a n y d i f f e r e n t i n d u s t r i e s s tay a H e a d o f t H e g a m e .
sector, customers wanted freezers that would accommodate
the rising demand for cupcakes. Praxair responded within four
months, reconfiguring our freezers to fit the need. When refinery
customers asked for a way to use their excess fuel gas, we devel-
oped a breakthrough technology that upgrades it for use in gas
turbines or as feedstock to make hydrogen. For electric utilities
looking for a cost-efficient way
faster. farther. to reduce mercury emissions,
speed is vital when a in biotechnology and we developed a flexible process
patient needs oxygen. pharmaceutical markets,
medical professionals freeze-drying advanced to produce coal-based powder-
don’t want to fumble therapeutic products to
with separate regulators preserve their quality activated carbon at lower cost.
and cylinders as seconds has been the norm. But
tick away. Praxair’s conventional methods The ingenuity never ceases.
Grab ’n Go advanced
®
have not delivered
respiratory system is an the desired uniformity, And with our vast customer
easy-to-use, all-in-one and our customers
cylinder that delivers needed a better way. base across dozens of industries,
oxygen quickly, safely so Praxair has intro-
and economically. duced ControLyo™, Praxair is able to apply best
an innovative nucle-
ation-on-demand practices we devise for one
technology. uniformity,
consistency, and overall industry to the service of others.
product quality have
all improved. Plus,
process efficiencies are
greater, cycle times
are reduced, yields are
higher, and customers
are saving money.
5
9. e v e r y c u s t o m e r e x P e c t s w o r r y- f r e e s u P P ly, a n d P r a x a i r
delivers. Our global network of reliability centers maintains a
world-class production system with sophisticated analytical tools
to predict and prevent mechanical problems. Six Sigma and
Lean projects have helped drive on-stream reliability to over 99%.
For bulk customers, our planners collect tank-level information
by telephone or through Tracker™ our remote telemetry units.
,
Once usage patterns are established, we are able to anticipate
customer requirements. During
Bigger. tighter. the 2003 power blackout in the
Praxair’s strength in many Praxair businesses U.S. Northeast and Hurricanes
hydrogen supply reliabil- are using the lean
ity achieved a new level methodology to improve Katrina and Rita in 2005,
in 2007 when we started customer service by
up the industry’s only streamlining work Praxair customers continued
commercial hydrogen processes and eliminat-
storage cavern. ing waste. recently, to be supplied without interrup-
integrated with our one of our packaged
310-mile u.s. gulf coast gases facilities used tion. And after Hurricanes
hydrogen pipeline lean tools to sharply
complex, the cavern reduce back orders and Gustav and Ike in 2008, we
enables us to meet fulfill customer orders
customer demand faster faster. our u.s. health- were one of the first to re-open
and more reliably, care business used lean
even on short notice, to ease its transition supply lines. Praxair delivers —
so our refinery and to digital record keeping
chemical customers so transactions will even under extreme duress.
can do more. be hassle-free for our
customers.
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11. c u s t o m e r s c a n d r a w o n P r a x a i r ’ s d e e P e x P e r i e n c e t o ta c k l e
e n v i r o n m e n ta l c H a l l e n g e s . We’re applying our combustion
technology expertise to help coal-burning power plants capture
more carbon dioxide. Our hydrogen lowers gasoline and diesel
emissions, and also goes into newer bio-fuels. We help chemical
producers remove and recycle volatile organic compounds to meet
increasingly stringent regulations. And solar cell producers use our
highly specialized gases and deposition materials. As a large power
consumer, we understand the
cleaner. tougher. drive to lower energy consump-
water treatment plants metallurgists at Praxair tion. Praxair spends more than
around the world surface technologies
generate tons of sludge have created high- $50 million annually to reduce
every day, which is performance coatings
usually buried in land- that help jet engine energy use and improve opera-
fills. Praxair’s ozone- blades and industrial gas
based system is a major turbines withstand high tional efficiencies at our plants
new solution to the heat, wear and corro-
problem. Pioneered in sion. our coatings and and in distribution operations.
europe, where landfill applications technolo-
capacity is fast diminish- gies are also being used Repeatedly, we have been
ing, the process reduces to improve the efficiency
sludge by as much as and durability of bear- selected for inclusion in the
50% over conventional ings in wind turbines.
systems. municipalities as wind energy grows, Dow Jones World Sustainability
and industries are able so will this part of our
to cut disposal and business. Index, putting us among the
handling costs dramati-
cally while imposing top 10% of the world’s largest
far less strain on the
environment. chemical companies for finan-
cial, environmental and social
responsibility performance.
9
13. w H e r e v e r yo u n e e d u s , t H e r e ’ s a g o o d c H a n c e P r a x a i r i s t H e r e .
Our North American supply and distribution infrastructure is
unmatched, and we are North America’s only fully integrated sup-
plier, able to deliver industrial gases in whatever way makes the
most operational and economic sense to our customers. Choosing
Praxair means working with a single, proven supplier. There are
fewer hand-offs, less administration, and one consistently high
level of service. We also design and build complex infrastructure.
Praxair’s global team has a long
wider. for supplying an uninter-
rupted flow of gaseous history of completing projects
nitrogen.
cylinders Praxair and on time and within budget.
our network of indepen- cryogenic air separation
dent distributors provide plants Praxair systems In China, we are starting up the
gases compressed into range in oxygen capacity
cylinders for smaller- up to 12,000 tons per country’s largest single-train
volume uses. day. for customers
requiring large volumes, air-separation units to supply
tank trucks and cryo- we design, construct
genic storage liquefied and operate large plants customers’ gasification plants.
gases can be supplied in on the customer’s site.
a wide range of volumes Our production complex in
in specially designed Process plants Praxair’s
cryogenic tank trucks to highly efficient steam- northern Indiana includes over
fill stationary storage methane reformers have
tanks. capacities up to 260 200 miles of pipelines supplying
million cubic feet per
non-cryogenic supply day. we are also a steel mills and other customers
systems Praxair pio- leading supplier of
neered development of carbon dioxide. with oxygen, nitrogen, and
vacuum pressure swing
adsorption (vPsa) Pipelines customers hydrogen. Two Praxair-built
systems that economi- requiring large volumes
cally produce medium- can receive gaseous hydrogen plants under construc-
range volumes of products through
gaseous oxygen. dedicated pipeline tion in the U.S. will be among
membrane systems offer networks connected to
customers a low-mainte- Praxair production the world’s largest.
nance, lower-cost option facilities.
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15. safety is in our dna. Praxair is perennially one of the top safety
performers — five times better than the U.S. industrial average
and three times better than the U.S. chemical industry average.
Using Six Sigma methodology to identify risk factors, we work
continuously to improve our performance worldwide in every key
safety metric. Praxair drivers consistently achieve an ultra-low
vehicle accident rate. Two-thirds of our facilities worldwide achieve
our zero-accidents, zero-injuries goal in any given quarter. Health,
safety and the environment
safer. Quicker. are critical considerations when
Just before christmas, when accidents we develop new products
alarms sounded at happen at customer
a major customer’s sites, Praxair’s local and processes or design and
facility. our technician emergency assistance
responded immediately, teams provide prompt, operate production facilities.
arriving close to mid- safe, and effective
night. initial tests response. our expertise We regularly conduct customer
suggested all was clear, is recognized by many
and the customer was police and fire depart- training sessions to demonstrate
anxious to restart ments which routinely
equipment. But our request training from the safe application of our
technician insisted on Praxair on the handling
first finding the cause for of hazardous materials. products and technologies.
the alarms. He discov-
ered a defective piping
connection in the
customer’s system that
could have had serious
consequences. He made
the fix and safely
restarted operations for
one very happy cus-
tomer. Just one of many
similar stories of the
Praxair team’s commit-
ment to operating safely.
13
17. c H o o s i n g a n i n d u s t r i a l g a s s u P P l i e r i n a H i g H ly c o m P e t i t i v e
mar ket ofte n com e s down to PeoPle. Who do you want to work
with? In the same way our people have embedded problem
solving, reliability and safety into our operations, they have made
customer service an absolute priority. All of us have a high
degree of ownership in our work. Our senior people are remark-
ably accessible. Many of our drivers are long-term employees with
excellent relationships at customer facilities. Along with all other
customer-contact employees,
Handier. Better. they are trained to respond
at a major u.s. children’s next to a new contract, promptly and get the job done.
hospital, a facilities nothing says we’re doing
upgrade required a something right like We tackle problems. We com-
temporary shut down of being named a preferred
the medical-gas delivery supplier. leading municate purposefully and
system. the hospital companies in virtually
trusted Praxair to come every industry we regularly. We value transparency.
up with an alternate way serve have recognized
to keep gases flowing, Praxair for remarkably Our proposals are shaped to
even to the high-demand consistent and outstand-
neo-natal unit. and we ing reliability, customer fit carefully understood customer
brought the project in on service, technical
schedule and under support and continuous needs. We follow through on
budget. improvement. not to
mention the cost- our commitments and believe
containment and
environmental compli- in true collaboration with our
ance initiatives we’ve
implemented for them. customers. Common goals.
and the strong working
relationships forged over Outstanding support. And the
time. again and again,
it comes down to smart, abiding desire to do more.
resourceful Praxair
people focused on our
customers’ success.
15
18. offer more. a e r o s Pa c e
Praxair’s oxygen and hydrogen
Praxair supplies the full range power space shuttles and
of atmospheric, process and ultra-cold liquid nitrogen is
specialty gases, plus a compre- used to simulate temperatures
hensive portfolio of supply in outer space to test future
systems customized to meet launch vehicles. in commercial
specific customer needs. aviation, jet-engine blades
last longer under tremendous
argon heat, pressure and corrosive
conditions with the help of high-
carbon dioxide
performance surface coatings.
Helium
Hydrogen
nitrogen
c H e m i ca l s
oxygen
Praxair is one of the largest
rare gases gas suppliers to chemical
Rare gases include xenon, krypton companies worldwide. we draw
and neon and are present in the on decades of experience
atmosphere in trace amounts.
Rare gases are collected during in combustion, gas-liquid
air separation. They find uses in mixing, controlled atmospheres,
lighting, window insulation, lasers cryogenic cooling, volatile
and medical imaging. Rare gases
are also used in laboratory research. organic compounds recovery
and nitrogen stripping. we also
specialty gases supply advanced refrigeration
Specialty gases are available in technologies to biotechnology
hundreds of ultra-pure and
custom-blended varieties. They are and pharmaceutical companies.
used in laboratory research, and
for the calibration of scientific and
medical instrumentation. Many
high-purity electronics specialty
gases are used during semi- e le ctr on i cs
conductor wafer production. our ultra-pure specialty gases,
surface coatings advanced materials and process
High-performance surface coatings tools meet rigorous and rapidly
protect metal parts from wear, evolving quality standards in
corrosion and high-temperature the production of semiconduc-
damage in the aviation, industrial
gas turbine, oil/gas, steel, printing tors, flat-panel displays and
and other industries. Praxair’s solar cells. we also design,
coatings and technologies help build and manage advanced
customers improve environmental
performance, decrease energy gas supply systems around
consumption, extend component the world.
life, improve productivity, minimize
downtime, reduce operating costs
and produce higher-quality products.
e n e r gy
companies in the energy sector
rely on Praxair to remove sulfur
from gasoline and diesel fuels,
increase yields from oil and gas
fields, improve the environmen-
tal performance of coal-based
power generation, upgrade
fuels through gasification, and
help develop emission-free
alternative energy sources.
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19. f ood & B eve rag e
the pop in soda pop, the
freshness in pastries, the crunch
in an apple — chances are,
Praxair carbon dioxide or
nitrogen had something to do
with it. at our unique food
technology laboratory, equip-
ment is tested to assist bakers,
meat processors and specialty
foods producers to deliver
healthy taste and freshness.
H e a lt H c a r e
with Praxair, hospitals and
clinics can purchase their
respiratory therapy gases,
laboratory gases and magnetic
resonance imaging cryogens
from a single source. and
homecare clients rely on us for
home oxygen, enteral nutrition
and sleep therapies. in this
way, we serve most facets of
the healthcare industry.
m a n u fa c t u r i n g
laser, plasma and robotic
welding technologies and
Praxair’s sophisticated gas
blends are used to produce
everything from appliances
and motorcycles to pipelines,
bridges and rail cars. our
products boost quality and
process efficiency. we bring
similar benefits to industries
such as pulp and paper, water
treatment, cement and glass.
m e ta l s
for more than 70 years,
Praxair has led development
of advanced technology
for steel, iron, aluminum and
other metals producers.
our oxygen-based innovations
lower operating cost, increase
productivity, lower emissions
and improve both fuel efficiency
and flexibility in fuel selection.
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