Minto Communities ranks highest in customer satisfaction among home builders in the Palm Beach market, according to a J.D. Power survey. It also ranked first in the market for home design and quality. Minto scored 879 out of 1000 points in customer satisfaction, 100 points above the national average. The survey evaluated over 50,000 homeowners on their experiences with builders in key areas like value, service, and home quality. Minto's high rankings reflect the commitment of its employees to meeting and exceeding homeowners' expectations.

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Minto Communities Ranks Best in Palm Beach market, Third Nationwide
for Overall Customer Satisfaction
September 8, 2008
Coconut Creek, FL. ­ September 8, 2008
Homebuyers have spoken. Minto Communities ranks highest in the Palm Beach market and third nationwide for overall customer
satisfaction among new­home builders, according to J.D. Power and Associates 2008 New­Home Builder Customer Satisfaction
Study.
What's more, in separate studies evaluating quality and design, Minto Communities also ranked highest in the Palm Beach market for
its superbly­built homes and innovative, fresh new designs.
"Individually any of these achievements would be a source of great pride," said Jim Traxinger, Executive Vice President of Minto
Communities. "But accomplishing all four is extraordinary."
For its study, J.D. Power and Associates surveyed nearly 51,000 homebuyers nationwide asking them to evaluate both private and
publicly­owned builders in 33 of the nation's largest housing markets on key satisfaction measures. Survey respondents are
identified as individuals who have purchased a new, single­family home from a new­home builder and lived in their home for 4 to 18
months.
Builders are evaluated on a 1,000­point scale and ranked according to their performance. To qualify, all builders were required to
have 125 or more closings in 2007.
In overall customer satisfaction for the Palm Beach market, which includes the Treasure Coast and Palm Beach County, Minto scored
879 points on a 1,000­point scale and 100 points above the national average.
In the new­home design and quality surveys, Minto again took first place, scoring 860 and 887 points respectively. Both indices
measure consumer experience with regard to floor plans, architectural design and product integrity.
Overall, consumers said Minto offered the best value, service and homes of any other builder in the Palm Beaches and Treasure
coast.
"These results reflect the collective effort, commitment and values of all Minto employees," Traxinger said. "We work tirelessly to meet
our homeowners' highest expectations because we care. It's not always easy but, as the results show, it's certainly rewarding. When
our customers are happy, so are we."
About Minto
For more than half a century, Minto has been a leader in residential and commercial development. Whether building condominiums,
major mixed­use complexes, luxury hotels or master­planned communities, the Minto name has come to stand for the utmost in
quality, integrity, value and customer satisfaction. With operations in Ottawa, Toronto and Florida, Minto leads the way in construction
and development having built more than 65,000 new homes across North America
Since its entry into the South Florida market in 1978, Minto Communities, LLC, based in Coconut Creek, Florida, has completed over
20,000 new homes in Florida. In addition, Minto has expanded its operations by opening a new, West­Central Florida Division
covering the Sarasota­Tampa­Orlando corridor. For more information, visit www.mintofla.com
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2. Contact: Jim Traxinger,
Executive Vice­President
(954) 973­4490
Cached at: 11/8/2013
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