1. Irfan Altaf Zargar
Email: zargarirfan@live.com
Mobile: +91-8491013032, 9018021503
Career Objective:
To work in a competitive environment that effectively utilizes my analytical, interpersonal,
leadership and organizational skills to conceive and achieve solutions. The solutions which help
the organization in not only meeting its targets, but also allowing it to grow, thereby, enhancing
my own skills as an individual and as a key player in the organization's development.
Current Job Profile:
 Currently designated as IT Assistant IT/Telecom in The Lalit Grand Palace, Srinagar
(J&K) India.
 Reporting to IT Manager.
 Handling department expenses & budgets for forecast.
 Demonstrated problem analysis/ resolution skills, ability to troubleshoot, solve problems
quickly & completely. Adept at mapping client’s requirements, custom designing
solutions & troubleshooting for complex IT / networking related problems.
 Thorough expertise in system and network administration; installation and configuration
of IT networks, maintenance, troubleshooting and user management with expertise in
installation, up-gradation, configuration, and support of LAN, WLAN, software/
hardware, printers, scanners, peripherals and other network devices.
 Demonstrated capabilities in providing technical support and structuring
customized solutions to meet customer’s specific needs. High-performing with
proven professional diligence & caliber in Hardware Networking, System
Administration, Troubleshooting, System Configuration & Technical Support
Operations targeting optimal operational performance.
Achievements :
 Joined as Network Support Executive in May 2013 at THE LALIT GRAND PALACE,
Srinagar for Convergent Communications India Pvt. Ltd and got promoted and
transferred to THE LALIT GRAND PALACE hotel as IT Assistant in September 2015.
 Installed new WIFI Setup for the hotel without any external help.
 Configured the entire Networking system for the Unit as per the requirement.
 Also appreciated by all the HODs as well as GM for my hard work.
 Got appreciation on comment card many times while assisting Guest’s trouble-shooting.
 Worked on behalf of IT Manager for more than 2 Months after he left the organization
without any issues.

2. Professional Experience :
 Currently working with The Lalit Hospitality Group, assigned as IT Assistant –
IT/Telecom at The Lalit Grand Palace, Srinagar (A unit of Bharat Hotels Limited) from
September 2015 till date.
 Worked with Convergent Communications India Pvt. Ltd, assigned as Network Support
Executive – at THE LALIT GRAND PALACE, Srinagar (A unit of Bharat Hotels
Limited) from May 2013 till August 2015.
 Worked with Silica InfoTech Pvt. Ltd, New Delhi as a Network Engineer at Leh Airport
for AIR INDIA AIRLINES from Jan 2013 to April 2013.
 Worked as IT Trainer at BLACK HATS Institute for Next Gen IT Systems, Srinagar
from January 2012 till December 2012.
 Worked as Customer Care Executive (AIRTEL NCR) at IBM Business Process Services
Pvt. Ltd from March 2011 till July 2011.
Technical Expertise :
System: - Windows 98, Windows XP, Windows Vista, Windows 7, Windows Servers, DOS,
Macintosh
Hardware:- Micros, Routers, Switches (D-link, HP) Net gear, 24 Online, Cyber roam,
Back-up Tape Drives, Sonic Wall, Clusters, Wireless Outdoor Units, Canopy, Pagers, IP
Phones,
Software:- Opera, Micros 8700 & 9700, IDS, Prolific, Siemens, Symantec Antivirus, Trend
Micro Antivirus, FTP, Adrenalin, Ms Office 2003,2007 & 2011, Interfaces, GNI client, E-
mail configuration, Domain, Ping Utilities, Wi-Fi monitoring tools.
Networking: - DNS, DHCP, TCP/IP, SMTP.
Educational Qualification:
Certification : CCNA (CISCO Certified Network Associate) with 90%
: PGDCA- A Level Course (Post Graduate Diploma in
Computer Application)
with 65% from NIELIT (DOEACC), New Delhi, Dec 2009
Diploma : O-Level (Diploma)
with 74% from NIELIT (DOEACC), New Delhi, Jan 2007 –
Dec 2008
SSLC : S.P Higher Secondary, Srinagar (JK BOSE), Dec 2005

3. Software & Hardware - Installation & Configuration
 Installation of OS-Microsoft Windows family, Server 2000, Server 2003.
 Installation of other Software's, MS Office, Printer's, Driver's, Network Driver's.
 Installation, Maintenance & Troubleshooting of all Hardware Devices
Server Setup Established
 Configuring DNS Server & client, DHCP Server & client, File server, Maintaining
Internet and Proxy Server.
 User & Group, Computer Accounts, Hardware Devices & Drivers, Disk Management,
Disk Quota, Backup.
Other Skills:
 PC hardware assembly & troubleshooting.
 Installing, configuring and maintaining all types of application software & anti-Virus.
 Configure & Maintain Network Printer.
 Designing Backup Strategy & ensuring scheduled/ unscheduled backups as per the backup
plan.
 Configure Microsoft Office Outlook, Outlook Express, and Outlook Web Access for
employees and resolving problems related to it.
 Handling Remote Desktop Connections.
 Interconnecting, configuring and administering Networking Devices including routers and
switches.
 Configuring and troubleshooting computers and, software installation and setup of computers.
 Configured, maintained and troubleshoot wireless networks, LAN connection issues, WAN
connection issues.
Strenghts:
 Strong Team player with good interpersonal skills and a quick learner.
 Capable of multi tasking with excellent people management skills and process orientation.
 Dynamic thinking coupled with dedication to work and proactive thinking.
 Good analytical Communication and relationship management skills.
 Self-Motivation, Professional Attitude, Good Presentation Skills & Confidence.
Personal Details:

4. Date of birth : 25 JANUARY 1988
Email Id : zargarirfan@live.com
Mobile : 91-8491013032, 9018021503
Interests: Interacting with different people and Listening to music
I hereby declare that the above furnished details are true and correct to the
best of my knowledge.
Irfan Altaf Zargar