Create dynamic customer documents for mobile devices using Scriptura Engage. Having highly personalized data delivered, viewed and interactive with on the go, online or offline and from any iOS or Android tablet. Offering multiple views of the same data means the customer experience is enriched and your engagement improved.

1. Mobile:
Boost customer experience with
interactive mobile communications
Scriptura Engage is a customer communication management solution that enables organizations to make
communications more effective. The Mobile solution is a component of the Scriptura Engage product suite that
will transform your business processes and drive growth, while enabling a better customer experience.
Scriptura Engage | Solution brief | Mobile Reach. Connect. Engage.
More information?
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or call 0032 3 425 40 00
Scriptura Engage is a software solution of Inventive Designers | © 2015. All rights reserved.
Enable your users
• View communications, like statements
and bills, online and offline
• Drill down to a single transaction
• Get multiple views of the same data by
using charts, lists, tables
• Experience real-time data
• A full personalized experience, adapted
to language and preferences
• Provide information to your organization
using input fields, check boxes … in your
mobile application
Enable your organization
• Design interactive and personalized
mobile applications, no programming
necessary
• Track user behavior and use this
information to improve future
communications
• Retrieve information from your
customers or workforce
• Use native features of mobile devices,
like GPS and camera, to offer a better
experience
• Use mobile as an integrated delivery
channel in your multichannel
communications strategy
• Push notifications to mobile devices
Mobile application design
Scriptura Engage Mobile can be used to
design and deploy customer applications
and applications that are used by your
internal organization.
Customer applications include:
• Dynamic interactive statements for
banking where the customer can drill
down to an individual transaction
• Onboarding of new customers where the
mobile app is used to provide data to the
organization
• Dynamic interactive bills for telecom
companies where usage statistics are
visualized in an attractive chart
Application for mobile workers include:
• Medical staff in hospitals can complete
pre-filled reports and consult visuals
from the patient while visiting them
• Construction workers who need to fill
out safety reports and document them
with pictures
• Sales representatives on the road who
want to create instant, on-demand offers
for their customers
• Insurance claims assessors who need
to go onsite to investigate claims made
by policy holders. They can complete
damage reports, add pictures and GPS
locations.
Scriptura Engage Mobile key
differentiators
• Design in one central environment
• Use both off- and online
• Server side follow-up on all
communication
• Make mobile an integral part of your
customer communications strategy
• Multichannel management: print, web,
email, social media, mobile...
• 100% open standards: fits any
environment
• Can be used by business users, no
programming
• Multi-level security
• 360° degree view on customer
communications
• Capture data using input fields, check
boxes … in your mobile applications
• Use native features of mobile devices
camera, GPS, gyroscope, ...
More people are online using tablets
and smartphones than using desktop
PCs or laptops. Customers expect that
their communications can be delivered
to and viewed on these devices. Even
more, they expect that they can interact
with the statements, bills and other
communications you provide them with.
Scriptura Engage Mobile allows
designing and deploying personalized
interactive mobile experiences that
integrate into your line of business. You
can offer multiple views of the same
data, drill down to a specific transaction
or capture information by using check
boxes, drop down lists and input fields.
This guarantees a rich user experience.
Scriptura Engage Mobile can be
used to design mobile applications
for customers or for your internal
organization.
A preview of mobile output