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KHALED
BAMOHAMAD
Empowering
Communi es
How Inspiring
Leaders Foster
Growth
Voices of Influence
Inspiring Figures
Trailblazing the
Middle East
Pg.No. 20
Pg.No. 28
Transforming the Prin ng Landscape with Cu ng-Edge Technology
To Follow
2023
Most Inspiring
in
LEADERS
THE 10
MIDDLE
EAST
VOL: 10 ISSUE: 01 2023
06.
Cover
Story
KHALED
BAMOHAMAD
Transforming the Prin ng Landscape with Cu ng-
Edge Technology
Contents
Articles
Articles
Empowering Communi es
How Inspiring Leaders Foster
Growth
Voices of Influence
Inspiring Figures Trailblazing
the Middle East
20.
28.
Leading the Evolu on of Business
Services
16. Mohammad Alshaikh
Empowering the Realm of the Visual
Content Industry
24. Qunoot Ali
Naviga ng the Future of Logis cs
32. Sultan Abdullah Alghamdi
Delivering Cost-Efficient Healthcare
Services
12. Alaa Hussein
In the dynamic and thriving landscape of the Middle East,
where innovation and leadership converge, we are thrilled to
present this special edition dedicated to The 10 Most
Inspiring Leaders in Middle East To Follow 2023, delving into
the narratives of these exceptional individuals, a tapestry of vision,
resilience, and transformative impact unfolded.
The Middle East, a region brimming with rich
history, cultural diversity, and boundless
potential, is home to a remarkable array of
inspiring leaders who are shaping the
future. Through their unwavering
determination, innovative thinking,
and unwavering commitment to
excellence, they are shaping the
narrative of progress and
prosperity in the region. Their
stories serve as beacons of hope,
illuminating the path toward a
brighter future for generations to
come.
From groundbreaking
entrepreneurs shaping the future of
technology to visionary executives
propelling industries toward
sustainability, each profile encapsulates a
unique journey marked by determination and
innovation. Through this compilation, we aim to
spotlight not just the professional achievements but also
the values and ethos that propel these leaders to make enduring
contributions to their fields and communities.
The Middle East’s inspiring leaders are not mere spectators to
change; they are active participants, driving innovation and
progress across a spectrum of sectors. From education and
healthcare to technology and sustainability, their contributions are
shaping the region’s trajectory towards a brighter future.
Have an inspiring read ahead!
Editor’s
View
-Preon Bannier
Eminent Trail
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oday, achieving true success requires more than
Tsimply talent and effort. The people who stand out
from the crowd in the truest sense are those who
have a great sense of inventiveness and a constant passion
for perfection.
Khaled Bamohamad, an extraordinary CEO and Founder
of Print.sa, has successfully transformed his expertise and
unwavering passion into a groundbreaking business
venture. With an illustrious professional background and an
unyielding determination to push boundaries, Bamohamad
has emerged as an innovative trailblazer in the world of
printing. Bamohamad’s remarkable journey began over
fourteen years ago when he honed his skills in the realm of
technology. Immersed in the dynamic domain of system
integrators and service provider companies, he gained
invaluable experience in various facets of the industry,
including pre-sales, sales, and post-sales activities Throughout
his illustrious career, Bamohamad consistently excelled in
front-end and back-end management, adeptly navigating
vendor and client relationships, designing cutting-edge
solutions, and flawlessly delivering exceptional customer
service.
Bamohamad began a brand-new and exciting chapter in his
working life in 2017, armed with a wealth of expertise and
Cover Story
Khaled Bamohamad
CEO & Founder
Print.sa
thriving entrepreneurial spirit. At that time, he established
a
Print.sa, an avant-garde online printing service that would
change the face of printing in the Kingdom. By February
2018, Print.sa had established itself as the nation’s first and
leading online printing platform.
The rapid success of Print.sa can be attributed to
Bamohamad’s unwavering dedication and strategic vision.
Collaborating with his partners, he expanded the platform
to encompass over 200 printing centers spanning across 35
cities in the Kingdom. This extensive network ensures that
customers, regardless of their location, have seamless
access to top-notch printing services. From business cards
to banners, brochures to books, Print.sa offers a
comprehensive range of printing options tailored to meet
diverse needs.
Along with its wide printing services, Print.sa recently
presented the Printing Book, an inventive solution that
transforms the publishing industry for writers, publishers,
and printing facilities. Authors and publishers may now
have their books printed on demand, doing away with the
need for big print runs and surplus inventory. Bamohamad
has simplified the publication process with the Printing
Book while also providing new opportunities for both
budding writers and established publishers.
His relentless pursuit of excellence and his unwavering
passion for innovation have firmly established him as a
disruptive force within the printing industry. Through
Print.sa, he has revolutionized the accessibility and
provision of printing services in the Kingdom. With his
unyielding commitment to customer satisfaction and a
forward-thinking mindset, Bamohamad continues to shape
the future of printing, one visionary project at a time.
Join us as we delve into the inspiring story of Khaled
Bamohamad and discover how his vision and entrepreneurial
acumen are reshaping the printing industry, setting the
stage for a new era of convenience and accessibility!
Power of Collaboration
Working for a system integrator is an ideal environment for
a graduate in information technology. Despite starting in a
small branch of the SI company in Jeddah, Khaled gained
extensive knowledge within the first three years. Initially,
he wasn’t pleased about working on multi-vendor and
multi-solution projects, but after taking advice from his
GM, he realized that this was a golden opportunity to learn
about various solutions and meet different vendors. This
would allow him to establish good connections and have
valuable exposure in the coming five years. Khaled has
worked with various technology stacks within technology
infrastructure, software, and hardware. He has even worked
on low-current infrastructure projects, such as power and
network cabling. Additionally, he has also been fortunate
enough to work on data center preparation projects. This
diverse experience has helped him establish a robust
knowledge base for his future career. Moving from ICT to a
telecom company has further enriched Khaled’s experience
in the same technology fields but with a different set of
knowledge and skills that can’t be found in system
integrators. He found working in fields such as Internet,
IPVPN, SaaS, and Infrastructure as a Service to be
particularly enjoyable and educational.
Path to Developing Hard and Soft Skills
Collaborating with a skilled tech
developer partner can assist in
creating robust solutions that can
accommodate future expansion plans
with minimal investments.
during an employee’s journey, it is important to obtain both
hard and soft skills simultaneously. These skills cannot be
separated, and the focus on one may depend on the number
of years of experience and the position held. In the first 5-7
years, the focus is primarily on building strong hard skills.
This is achieved by reading device manuals, implementing
features, and acquiring technical knowledge through
professional certifications from multiple vendors such as
Cisco, Microsoft, VMware, and EMC, among others. It is
recommended to prioritize building hard skills at the start of
one’s career while still acquiring some soft skills.
As an employee progresses to senior management roles,
soft skills become more crucial than technical skills.
Therefore, it is important to strike a balance
etween hard and soft skills to meet the expectations of the
b
company. In the later stages of one’s career, the emphasis
shifts towards building soft skills while keeping up with
the latest trends and developments in the field of hard skills.
Full Sales Cycle
The primary objective of any company is to make sales,
which is crucial for its survival. All other tasks and
activities are aimed at supporting this goal. Khaled began
his first job as a pre-sales engineer in a small branch where
there was no pre-sales engineer for multiple technologies.
He had to do a lot of reading to be able to support the sales
teams effectively. However, he realized there was a gap that
needed to be filled to become a good pre-sales engineer,
which was to be involved in installation and configuration,
which is a post-sales activity. Convincing a customer to buy
a technology by just reading about it was difficult. Hence,
he decided to be involved in both pre and post-sales
activities. After gaining knowledge in post-sales activities,
Khaled’s pre-sales life became much better and easier.
At some point, Khaled discovered that he had developed the
ability to be a good salesman. Although not every technical
expert can be a salesman, he received support from the
sales manager, who recognized his skills and potential to
become a great salesperson.
From Vendor Meetings to Tailored Solutions
One of the most enjoyable activities in his career was
meeting with vendors and presenting solutions to
customers. They found that preparation and thorough
research were essential to capturing the attention of their
audience. Understanding the components of the solutions
and the best approaches to designing them was crucial to
discussing his ideas with vendors and receiving valuable
advice before presenting them to the end customers. Now
fully prepared, Khaled has met with vendors and discussed
their approaches, and received advice from experts.
Meeting with customers is now a breeze, and he faces no
difficulties in convincing them of the solutions they offer
and discussing their specific needs.
Unveiling the Genesis
In 2008, during a training session for one of the hardware
solutions, Khaled was approached by the instructor who
was searching for the printed training syllabus. The
assistant suggested that the syllabus should be with the
instructor, who then explained that
One of the challenges they faced was
operating on a 20% cost-plus model.
To make a good prot at the end of
the year, they had to automate
almost all of their processes to reduce
the number of required resources.
e had uploaded the documents online and ordered a
h
printout to be delivered to the institute location. Once the
training session was over, Khaled asked the instructor to
demonstrate how to make printout orders. Despite having
the idea since 2008, Khaled did not have the necessary
funds to start his business. However, luck was on his side,
and he was able to launch his startup in 2018, which
became the first platform in Saudi Arabia.
Overcoming the Odds
Before launching print.sa, Khaled worked with his partner
“Abduallah” on another startup that failed to gain traction
for almost a year after launching. They decided to create a
small MVP for print.sa and test it in the market.
Fortunately, the market acceptance for print.sa exceeded
their expectations tenfold. This
Technology plays a crucial role in
propelling startups to success. By
comprehending the workings of
technology and utilizing it to
automate your business processes,
you can signicantly reduce costs
and allocate resources toward
effective marketing campaigns.
rompted them to act quickly on two things: Technology
pand operation scalability. They immediately began
redeveloping the system in-house to ensure they had
control over new features on the roadmap. Simultaneously,
they started with two office printers and a few binding tools
to fulfill the first orders. Within a week, they signed on four
printing centers. Today, they have over 200 printing centers
in 35 cities in Saudi Arabia.
One of the challenges they faced was operating on a 20%
cost-plus model. To make a good profit at the end of the
year, they had to automate almost all of their processes to
reduce the number of required resources. As of now, they
only have a team of five individuals managing all orders for
the 200 copy centers, printing and delivering over 10
million documents per year.
Astonishing Expansion
After the launch of print.sa, the team began receiving
requests from printing centers to partner with them.
Initially, onboarding each center and explaining the process
was not a difficult task as most centers were located in the
main city of Riyadh. However, as requests started pouring
in from different cities, the team began focusing on
onboarding automation. They gave printing center admins
full control over adding or changing prices and the ability to
add or remove products based on stock and availability.
The team was inspired by the push from consumers who
visited printing centers as walking-in customers and
suggested that they join print.sa to save time for both
parties involved.
On-demand Book Service
Having established a solid reputation in the printing
industry in Saudi Arabia, numerous independent authors
have approached them with requests to publish and
distribute their books while sharing the royalties earned. To
better understand the challenges these authors face, they
held several meetings and listened intently to their
concerns, ranging from printing large quantities of books
with poor sales to the storage and distribution of their
works. As a result, they have decided to launch a platform
specifically designed to cater to the needs of individual
publishers and publishing houses, effectively addressing
many of the aforementioned challenges.
Blueprint for Success
The company has set a primary objective to promote
sustainability and achieve a balance between printed and
electronic product delivery. After almost 18 months of
development, they plan to launch the Print Reader by 2024.
This will enable them to participate in the digital
transformation while still providing an option for book
readers who prefer paper. Additionally, the company aims to
enhance document security by implementing digital rights
management for all types of files. Another significant
objective is to expand its market to other countries in the
middle-east region. They plan to form partnerships with
book printing on-demand companies in Europe and USA.
This collaboration will benefit all parties by allowing books
to be printed and delivered faster within the middle east
while keeping shipping costs low.
Entrepreneurial Mindset
Technology plays a crucial role in propelling startups to
success. By comprehending the workings of technology and
utilizing it to automate your business processes, you can
significantly reduce costs and allocate resources toward
effective marketing campaigns. Collaborating with a skilled
tech developer partner can assist in creating robust solutions
that can accommodate future expansion plans with minimal
investments. Additionally, automation enhances customer
trust as they can independently fulfill their requirements
without the need for extensive communication via phone or
email.
Expert Advice
Launching a startup can be a critical step, and finding a tech
partner can make all the difference. To test your business
idea in the market, starting with a Minimum Viable Product
(MVP) is essential. Once the MVP is completed, your
journey begins, and you will need to allocate most of your
time and resources toward operations and marketing. It’s
crucial to spend your funds wisely during the initial stages
of your business so you don’t find yourself seeking
investment within the first few months.
Alaa
Hussein
Delivering Cost-Efficient Healthcare Services
Healthcare is undergoing a significant
transformation due to the integration of
technology. This transformation is revolutionizing
how healthcare is delivered, managed, and experienced in
several key ways. The integration of these technologies is
streamlining healthcare processes, improving patient
outcomes, increasing access to care, and reducing
healthcare costs.
Alaa Hussein, the Founder and CEO of WeCare, aims to
enhance operational efficiency, reduce costs, and improve
the overall user experience in the healthcare sector.
WeCare Health Solutions, founded in 2017, is a healthcare
application connecting users with professional caregivers
for convenient and affordable care services. The platform
offers segmented healthcare options tailored to individual
needs and budgets, improving operational efficiency and
user experience. Healthcare providers can collaborate on
the platform, sharing responsibilities to better serve
patients.
We had the opportunity to sit down and discuss with Alaa
Hussein; below are excerpts from the interview:
Can you provide a brief overview of your professional
journey and your company’s contribution to the
business world?
My experience translated with over a quarter of a century’s
worth of dedication towards developing multinational
corporate institutions creates success by providing expert
knowledge that shapes businesses into exceptional forms
and designs.
Throughout the years, I built a unique combination of
expertise in professional business development, going
beyond the limits, contributing knowledge for the
healthcare sector, industrial, and international projects, and
creating the high-level leadership of the delivery unit for
KSA, targeting the vision of 2030.
Both locally and internationally expert leadership; I
achieved a high record of exceeding corporate goals
through outstanding analytical and problem-solving skills.
I have knowledge and experience in many fields, including
Medical Industries, Healthcare Industries, International
Regional Management, Program and Projects Management,
Business Development, Business Planning Consultant,
Service Design Consultant, Government Consultant,
Financial Management, Business strategy, and planning.
Who has been your greatest source of inspiration in
your career, and why?
All the challenges that our community faces in the ARAB
region have been the inspiration to build the right solutions.
Can you share a personal leadership philosophy or
guiding principles that have contributed to you and
your company’s success?
My experience translated with over a
quarter of a century’s worth of
dedication towards developing
multinational corporate institutions
creates success by providing expert
knowledge that shapes businesses into
exceptional forms and designs.
,,
,
,
October, 2023 www.insightssuccess.com
12
WeCare is a home healthcare application that serves as a
platform connecting those who seek convenient and
affordable types of care with those who are able to provide
it professionally and effectively. The overall aim is to
improve operational and cost efficiencies and to enhance the
service user experience.
WeCare Health Solutions was founded in 2017 by a group
of pioneers of healthcare specialists and technical engineers
with the purpose of creating smarter solutions for patients
and their families to be able to find different and segmented
healthcare options that match their physical needs and
budgets. Our website and mobile app offer a seamless
browsing experience for you to be able to find your
preferred caregiver and schedule a home visit for you or
your loved ones at your convenient times.
The Healthcare providers who are working via the
application WeCare will address the current challenges by
sharing the responsibilities.
The leadership philosophy of ‘Motivation for Innovation
and the Comfort You Want … The Services You Need’ has
contributed to the success of the organization.
Via building institutional structure in your company, you
build a team that can be a leader in each sector and can
make wise decisions.
Every leader faces challenges. What are some significant
challenges you’ve encountered in your career, and how
did you overcome them?
The most formidable obstacle lies in striking a harmonious
balance among the various aspects of your relationship,
with particular emphasis on the children and your spouse,
who hold paramount importance.
Could you highlight a few key milestones or
achievements that you are particularly proud of?
• Contribute to the establishment of the Interventional
Radiology Society in the Arab world.
• Support 59 Radiology Doctors in the Middle East to
start doing Nero-Interventional treatment since 1997.
• Technology and knowledge transfer to the Arab world
in the medical industry.
• Management and leadership of many government and
private projects, such as Patient Referral in Saudi
MOH.
• Contribute to building Delivery Unit Methodology,
Identity, and Branding in KSA.
• Address a new type of business model, which is (H2H)
Human to Human.
st
• Creating the 1 Virtual Hospital in the ME region.
My areas of expertise include:
• Corporate governance and institutions.
• Business solution Consultation.
• Business Development.
• Marketing Management.
• Sales Management.
• Drawing strategic plans to open up markets.
• Crises Management.
• Operation Management.
• Supply chain Management.
• Negotiation Contract Management.
• Health care technologies.
Innovation is crucial in today’s business landscape. How
do you foster a culture of innovation within your
organization?
The 10 Most Inspiring Leaders in Middle East To Follow
October, 2023 www.insightssuccess.com
13
Through institutional work and creating brainstorming
sessions to innovate appropriate technological solutions,
sharing ideas with relevant stakeholders, and listening to
everyone, the opportunity is created for creative work and
innovation.
What kind of impact do you hope to make in your
industry, and what legacy would you like to leave
behind?
WeCare aims to build the future of healthcare.
What advice would you offer to emerging business
leaders striving to make a positive impact in the Middle
East?
WeCare solution is being developed to address a significant
gap within the healthcare sector based on the challenges we
have identified through extensive studies encompassing 14
selected countries worldwide. Our solution incorporates
innovative ideas that foster a human-to-human (H2H)
model, a concept that is also integrated into our business
model. The business is being built according to population
count. Ultimately, by establishing a commercial
environment working alongside citizens, the aim is to
improve the healthcare service level and address the current
challenges.
Where do you see the business landscape in the Middle
East heading in the next 5-10 years, and how do you
plan to stay at the forefront of these developments?
I do believe within the coming ten years, the ME will be a
strong player in the tech sectors, and this will reflect
positively on the entire world.
Can you provide a glimpse into your future endeavors
and projects that our readers can look forward to?
Our team is working on a different revolution in the health
Tech sector, and this will be a game changer in the coming
years.
October, 2023 www.insightssuccess.com
14
Digital Transformation has become the cornerstone
of modern business evolution. Behind this
revolution, there are exceptional leaders reshaping
industries with their innovative strategies and relentless
pursuit of excellence. Choosing perfection over quickness,
Mohammad Alshaikh is one such leader, changing tides at
DIGITIN. As a CEO, his experience is helping teams to
transform and keep ahead of the competition.
Inspired by his achievements, we at Insights Success
interviewed Mr. Alshaikh to learn more about his long
journey to becoming an inspiring leader!
Below are the highlights of the interview:
Can you provide a brief overview of your professional
journey and your company’s contribution to the
business world?
DIGITIN started in 2019 as an innovative IT/Digital service
provider company enabling digital transformation through
the development of cutting-edge IT solutions that integrate
seamlessly with business strategy to drive growth.
We believe that digital transformation is not an option
anymore for those organizations who aim not only to be
profitable but also to survive in the digital era, where
governments and large to medium enterprises are moving to
digital.
We bring experience from large-scale organizations to our
clients’ desks to be an innovative Business & technology
consulting and solutions for businesses to help our clients
resolve their challenges through digital.
By harnessing the power of Digital Consultation, Talent IT
Resources (Insourcing and outsourcing), Data Analytics and
MohammaD
Alshaikh
Leading the Evolu on of Business Services
Business Intelligence, Cloud and Infrastructure, AI, and
Custom Development, we create a myriad of opportunities
for customers to innovate and achieve scalability, increased
efficiency, and operational agility. DIGITIN has a wealth of
experience working with international clients, including
disruptive Startups, SMBs, and Enterprises.
One of the key contributions to the business world is that
DIGITIN provides digital services that are aligned with the
Saudi 2030 Vision, which is a transformative and ambitious
blueprint to unlock the potential of its people and create a
diversified, innovative, and world-leading nation.
DIGITIN provides a tailored offering for the Saudi market
to execute Vision 2030. The offering includes strategy,
planning, implementation, and performance monitoring to
ensure vision success.
Who has been your greatest source of inspiration in
your career, and why?
I’m inspired by my father. His teachings are pillars and
signs that help me in the long journey ahead. He taught
ambition and optimism; he always told me that perfection is
over quickness.
If there is a will, there is a way
- By utilizing this philosophy,
we enable things that seem to
be impossible to achieve.
,,
,
,
October, 2023 www.insightssuccess.com
16
I’m also inspired by Steve Jobs, who changed how we use
our phones; as he once said: “The ones who are crazy
enough to think that they can change the world are the ones
who do.”
Can you share a personal leadership philosophy or
guiding principles that have contributed to you and
your company’s success?
“If there is a will, there is a way.” By utilizing this
philosophy, we enable things that seem to be impossible to
achieve. We all know that digital transformation is not
about creating a website or an app only, but it’s a change in
the organization to adopt a new way of operation through
digital, which seems to be a bit challenging to achieve.
Every leader faces challenges. What are some significant
challenges you’ve encountered in your career, and how
did you overcome them?
Right. First of all, as many startups, DIGITIN faced long
lockdowns during the COVID-19 pandemic, which makes
starting up businesses much harder. A lot of potential clients
decided not to invest in technology at that time. However,
this challenge converted to potential business because many
businesses understood the importance of transforming to
digital.
The other challenge is that many clients don’t believe much
in working with startups. They hesitate due to many
reasons, such as experience and sustainability in the market.
However, through certain steps, we were successful in
proving that DIGITIN is the right digital transformation
partner who really understands the needs, meets the
requirements, and achieves the clients’ objectives.
Could you highlight a few key milestones or
achievements that you are particularly proud of?
In order to sustain during the COVID-19 pandemic, we had
to prove to our clients that we are a trusted digital enabler
for them, not only by creating digital solutions for them but
also by acting as trusted advisors to help them achieve their
objectives. One of the techniques that DIGITIN followed is
to acquire top talented people to help achieve; those
talented people are the skeleton of the company that knows
the industry and brings the best digital transformation
practices to our clients.
Another achievement is about transforming customer
service into digital by utilizing conversational and
Mohammad Alshaikh
CEO
DIGITIN
October, 2023 www.insightssuccess.com
17
transactional AI chatbots to answer our clients’ customers’
inquiries and enable them to do real-time transactions
through an omnichannel experience. These achievements
helped our client to reduce the cost of customer service by
45% and provide 24/7 customer support service with
accurate and quick responses.
Innovation is crucial in today’s business landscape. How
do you foster a culture of innovation within your
organization?
We see technology is changing every day, so innovation is
the heart of technology change.
We Promote innovative thinking by fostering organizational
enthusiasm through improving frequent, positive social
contact between employees. DIGITIN has an innovation
culture within the company, which is the engine that drives
the organization to continuously get better, move forward,
and innovate. The importance of the innovation culture
helps us mitigate risks and face challenges and crises to not
impact us or our clients eventually.
Finally, we apply a methodology called EDR: Explore,
Deliver, Run, which motivates co-workers to continuous
improvement through innovations.
What kind of impact do you hope to make in your
industry, and what legacy would you like to leave
behind?
The most important impact that we are making is improving
Customer Experience (CX) through digital. We see a lot of
organizations are moving to digital; however, the
transformation could be enhanced and improved by
understanding what your customer needs. This is done
through 2 parts:
• Focus on the overall customer lifecycle by giving
attention to the way digital and non-digital experiences
interact with each other. This approach treats CX as just one
part of the overall customer experience strategy.
• Focus mainly on digital customer experience. Many argue
that online and offline consumers have different
requirements and expectations, which is what makes a
focus on better CX so important. We put all of our efforts
into digitalizing the journey and creating a change
motivation to transform customers from offline to fully
digital customers.
What advice would you offer to emerging business
leaders striving to make a positive impact in the Middle
East?
Operate with an agile and resilient mindset. Becoming agile
and flexible to change helps emerging business leaders to
face challenges and become up-to-date with the latest
trends. For example, there is no doubt that AI will support
our doctors in the diagnosis stage to analyze data
accurately. So, business leaders must learn from the fast-
changing digital trends, adopt, and act.
Where do you see the business landscape in the Middle
East heading in the next 5-10 years, and how do you
plan to stay at the forefront of these developments?
Investing in digital transformation will continue to grow in
the upcoming 5 to 10 years. Many trends are becoming
crucial for business success, such as Artificial intelligence,
the Internet of Things (IoT), and Data Analytics. We think
that these technologies will become more trendy to enter
most, if not all, our lifestyles, starting from smart homes,
smart cities, digital currencies, and connected smart
vehicles, especially since many telcos have adopted 5G,
which makes connectivity everywhere.
Our approach is to be aligned with the latest trends of
digital transformation by learning and innovating our
services so that we look forward to becoming a leading
digital transformation enabler in the regional market.
Can you provide a glimpse into your future endeavors
and projects that our readers can look forward to?
We believe that digital customer satisfaction is crucial for
business success. The challenge here is that measuring
customer satisfaction leads to a huge argument on how to
measure and what to measure.
One of the projects that we are currently implementing is to
measure customer satisfaction through Artificial
intelligence (AI) by utilizing facial recognition to
understand how the customer interacts during the journey of
the transaction.
The project is still in the early stages, and we believe that it
will become a big fuss in digital customer satisfaction
improvement.
October, 2023 www.insightssuccess.com
18
In the complex tapestry of leadership, certain figures
emerge as beacons of inspiration, charting a course
toward growth not just for themselves but for the
communities they serve. These inspiring leaders, driven by
a vision beyond personal success, play a pivotal role in
empowering communities and steering them toward
sustainable prosperity.
Leadership Rooted in Vision and Purpose
Visionary Leadership
Inspiring leaders are characterized by a clear and
compelling vision that extends beyond traditional business
metrics. This vision becomes a guiding force, directing
efforts toward the holistic growth of both the organization
and the communities it impacts.
Purpose-Driven Initiatives
Leaders who foster growth understand the importance of
purpose-driven initiatives. By aligning organizational goals
with a broader sense of purpose, they create a foundation
for sustainable and meaningful impact on the communities
they touch.
Empowering Through Inclusive Strategies
Inclusivity as a Core Value
Empowering communities requires a commitment to
inclusivity. Inspiring leaders understand that diversity in all
its forms is not just a moral imperative but a strategic
advantage. Inclusive leadership fosters innovation,
encourages a variety of perspectives, and ensures that the
benefits of growth are shared equitably.
How Inspiring
Foster
Community Engagement Initiatives
Leadership goes beyond boardroom strategies; it involves
active engagement with the communities a company serves.
From social responsibility programs to community outreach
initiatives, inspiring leaders are hands-on, working directly
with communities to understand their needs and aspirations.
Educational Empowerment: A Catalyst for Growth
Investing in Education
For communities to thrive, education is paramount.
Inspiring leaders recognize this and invest in educational
initiatives that empower individuals with knowledge and
skills. Whether through scholarship programs, vocational
training, or partnerships with educational institutions, these
leaders are catalysts for transformative change.
Bridging the Skills Gap
Beyond traditional education, leaders actively work to
bridge the skills gap. By identifying the specific skills
needed in their communities, they create targeted training
programs that enhance employability and contribute to the
overall economic growth of the region.
Economic Development and Job Creation
Localized Economic Growth
Inspiring leaders understand the interconnectedness of
organizational success and local economic prosperity. They
actively seek ways to stimulate economic growth within the
communities they operate, whether through job creation,
supporting local businesses, or investing in infrastructure.
October, 2023 www.insightssuccess.com
20
Empowering Communi es
October, 2023 www.insightssuccess.com
21
Entrepreneurship and Small Business Support
Fostering a culture of entrepreneurship is a key component
of community empowerment. Inspiring leaders provide
support and resources for local entrepreneurs, helping to
create a thriving ecosystem of small businesses that
contribute significantly to community development.
Sustainable Practices for Community and Environmental
Well-Being
Environmental Stewardship
Leadership extends beyond profit margins; it involves a
responsibility towards the environment. Inspiring leaders
champion sustainable practices that not only benefit the
organization but also contribute to the well-being of the
communities they serve.
Socially Responsible Business Models
The concept of Corporate Social Responsibility (CSR) is
not just a buzzword for inspiring leaders; it's a fundamental
aspect of their business ethos. They integrate socially
responsible practices into their business models, ensuring
that growth is achieved in harmony with societal and
environmental well-being.
Healthcare Initiatives for Community Well-being
Accessible Healthcare
Inspiring leaders recognize the significance of accessible
healthcare in community development. Through
partnerships with healthcare providers, community clinics,
or health awareness campaigns, they work towards ensuring
that healthcare is not a luxury but a fundamental right.
Pandemic Response and Resilience
Recent global challenges have highlighted the need for
resilient healthcare systems. Inspiring leaders are at the
forefront of pandemic response efforts, contributing
resources, expertise, and support to ensure the well-being of
communities during times of crisis.
Crisis Management and Community Resilience
Preparedness and Response
Communities often face unforeseen challenges, from
natural disasters to economic downturns. Inspiring leaders
proactively engage in crisis management, developing
strategies that enhance community resilience and minimize
the impact of adverse events.
Emotional and Mental Well-being
Beyond physical well-being, inspiring leaders understand
the importance of emotional and mental well-being. They
initiate programs that address mental health challenges
within communities, fostering an environment where
individuals feel supported and resilient in the face of
difficulties.
Global Collaboration for Community Impact
Collaborative Initiatives
Inspiring leaders recognize that some challenges transcend
geographic boundaries. They actively engage in
collaborative initiatives with global organizations,
leveraging collective knowledge and resources to address
issues such as poverty, education, and healthcare on a
broader scale.
Cross-Cultural Understanding
In a globalized world, leaders understand the importance of
cross-cultural understanding. They foster environments that
celebrate diversity and actively seek to bridge cultural gaps,
creating communities that are not only economically
empowered but also socially connected.
The Ripple Effect: Impact Beyond Measure
Inspiring leaders, through their multifaceted efforts, create a
ripple effect that extends far beyond the immediate
communities they serve. The growth they foster is not
confined to economic metrics but encompasses the holistic
well-being of individuals and the collective strength of
communities.
In the grand tapestry of leadership, these figures stand out
not just for their business acumen but for their unwavering
commitment to being catalysts of positive change. As we
celebrate their stories, we acknowledge that the true
measure of their success lies not only in the growth of
organizations but in the empowerment and flourishing of
the communities they touch.
October, 2023 www.insightssuccess.com
22
Qunoot
Empowering the Realm of the
Visual Content Industry
The visual content industry has emerged as a
formidable presence in the contemporary digital
landscape, exerting influence on our lives in ways
that are profound and far-reaching. Visual material holds a
pivotal role in shaping our perceptions and facilitating
meaningful engagement. This encompasses everything from
captivating images on social media platforms to immersive
films that narrate stories and awe-inspiring visuals featured
in publications and advertisements.
For aspiring novices eager to venture into the realm of
visual content creation and harness the latest technologies,
seeking guidance and expertise from seasoned professionals
is paramount. This mentorship not only imparts valuable
insights but also empowers them to excel and achieve their
creative aspirations.
Mopho News, under the leadership of the Founder and
CEO Qunoot Ali, is the answer to their questions. The
company offers insights, tutorials, and news on emerging
technologies and trends, aiming to be a go-to platform for
those seeking inspiration and expertise in the realm of
visual content. Qunoot is a visionary leader in the world of
visual content production; we gained insight into her
remarkable professional journey and the significant
contributions the company has made to the business world.
Below are the highlights from the interview!
Can you provide a brief overview of your professional
journey and your company’s contribution to the
business world?
I embarked on a professional journey driven by a vision to
create a dynamic news platform focused on the world of
visual content production – photography and videography.
Our mission has always been to deliver news and details
pertaining to the latest developments in this field, catering
to the needs of both professionals and enthusiasts.
Our company is committed to being a primary resource for
creators, offering insights, tutorials, and news on emerging
technologies and trends. We aspire to be the go-to platform
for publishers and innovators seeking inspiration and
expertise in the realm of visual content.
Through this journey, we’ve worked diligently to establish
ourselves as a trusted hub for those passionate about the art
and science of imagery and video.
Who has been your greatest source of inspiration in
your career, and why?
Without a doubt, the greatest source of inspiration in my
career has been my older brother. His unwavering belief in
my abilities, even when I had doubts, has been a constant
source of inspiration. He was my first advocate and
supporter throughout this journey. His steadfast support,
encouragement, and unwavering faith in my capabilities
have been crucial complements in moving forward, even
during the most challenging moments.
Our vision extends beyond being
just a content platform; we aim
to be a catalyst for change and
advancement in the eld of
image and video technology.
,,
,
,
October, 2023 www.insightssuccess.com
24
In addition to being my unwavering source of inspiration,
he has been an exceptional teacher in this field. Thanks to
his faith, suggestions, and guidance, my progress has
accelerated significantly. His mentorship, not only in
believing in my vision but also in teaching, correcting my
mistakes, and guiding me on how to improve, has played a
pivotal role in shaping my career.
Can you share a personal leadership philosophy or
guiding principles that have contributed to you and
your company’s success?
My personal leadership philosophy is grounded in two core
principles that have contributed to both my personal and my
company’s success. First, I firmly believe in the importance
of developing deep expertise within one’s specialization
and avoiding excessive diversification. While it’s valuable
to have a broad understanding of various subjects, true
impact and recognition are often achieved by focusing on a
specific field and becoming an authority in it. Specialization
allows you to excel in all aspects of that field.
Second, I prioritize adaptability and openness to change. In
today’s fast-paced, ever-evolving world, it’s vital to keep up
with emerging technologies and trends. Being agile and
willing to embrace new developments ensures that I can
lead my company to remain at the forefront of our industry.
Every leader faces challenges. What are some significant
challenges you’ve encountered in your career, and how
did you overcome them?
In my career, one of the significant challenges I’ve
encountered is building a dedicated and engaged audience.
Understanding their preferences and desires was a complex
process, but we overcame this by actively seeking feedback,
conducting market research, and crafting tailored content
that resonated with our audience.
Another challenge was establishing our platform’s identity
in a competitive landscape. We addressed this by
consistently refining our brand identity and delivering
unique value propositions that set us apart.
Could you highlight a few key milestones or
achievements that you are particularly proud of?
Certainly, we have taken pride in a few key milestones and
achievements. Most notably, we have witnessed a
remarkable expansion in our audience base, which reflects
our commitment to consistently delivering high-quality
content.
One of our most cherished achievements is the quality and
diversity of our content. Over time, we have continually
broadened our horizons, exploring new areas in image and
video creation and post-production. This expansion ensures
a broad and varied range of content, catering to a diverse
audience.
Additionally, our efforts to expand into various technology-
related fields have been a significant accomplishment. This
reflects our commitment to staying at the forefront of
technological advancements and meeting the needs of a
wide range of professionals and enthusiasts. These
milestones collectively represent our continuous growth and
success.
What kind of impact do you hope to make in your
industry, and what legacy would you like to leave
behind?
Our vision extends beyond being just a content platform;
we aim to be a catalyst for change and advancement in the
field of image and video technology. We aspire to drive
Qunoot Ali
Founder and CEO
Mopho News
October, 2023 www.insightssuccess.com
25
innovation and development by providing cutting-edge
insights and solutions.
Moreover, we seek to leave a legacy of being at the
forefront of platforms that have championed and celebrated
creators and their work. We aim to inspire and empower
innovators, nurturing their creative ideas and providing
them with the tools to bring their visions to life. Our legacy
is one where creativity is amplified, and creators are
supported in achieving their full potential.
Where do you see the business landscape in the Middle
East heading in the next 5-10 years, and how do you
plan to stay at the forefront of these developments?
In the coming 5-10 years, I see the business landscape in
the Middle East evolving into an even more competitive
arena. The industry is poised to experience a surge in
demand for visual content and associated technologies,
reflecting the regional push towards innovation and
technology adoption.
To remain at the forefront of these developments, our
strategy will revolve around staying agile and responsive to
the specific dynamics of the Middle East. We’ll pay close
attention to cultural nuances and market trends unique to
the region. This localized approach will ensure that we cater
to the distinct needs and preferences of our audience in the
Middle East.
By aligning our efforts with the region’s unique
characteristics and expectations, we aim to be a key player
in shaping the future of visual content and technology in the
Middle East.
Can you provide a glimpse into your future endeavors
and projects that our readers can look forward to?
As we look ahead to the future, we are excited about the
upcoming endeavors and projects. Our vision includes
expanding the range of our initiatives to position ourselves
as the leading platform for publishers specializing in image
and video technology. We also aim to cater to enthusiasts
who are passionate about learning and innovating in these
domains. Expect a wealth of innovative content and
projects that will consistently set new industry standards
and inspire creativity among our readers.
October, 2023 www.insightssuccess.com
26
October, 2023 www.insightssuccess.com
28
In the dynamic and ever-evolving landscape of the
Middle East, a region that seamlessly merges tradition
with innovation, a cadre of inspiring figures has
emerged as true trailblazers. These visionary individuals,
through their unwavering commitment, entrepreneurial
spirit, and transformative impact, have become the voices
of influence shaping the narrative of progress and success
across diverse industries.
Diversity in Leadership: A Tapestry of Inspirational
Stories
Pioneering Women Redefining Success
The Middle East has witnessed a significant paradigm shift,
especially in the elevation of women to leadership roles.
From groundbreaking entrepreneurs in the tech sector to
influential executives driving social change, women are
reshaping the narrative of success in the region. Their
stories not only inspire but also serve as a testament to the
boundless possibilities that lie ahead.
Visionary Entrepreneurs Embracing Innovation
Entrepreneurship is at the heart of the Middle East's
economic transformation. Visionary leaders are leveraging
technology and innovation to carve niches in various
sectors. Through bold initiatives, these entrepreneurs are
not only fostering economic growth but also redefining the
region's global standing.
Corporate Leaders Driving Sustainable Practices
Sustainability has become a focal point for many corporate
leaders in the Middle East. By integrating eco-friendly
practices and championing corporate social responsibility,
these figures are not only steering their organizations
toward long-term success but also contributing to a more
sustainable future for the region.
Voices Shaping Technology and Innovation
Tech Visionaries Shaping the Digital Frontier
The Middle East is increasingly becoming a hub for
technological innovation. Tech visionaries are spearheading
initiatives that range from artificial intelligence to
blockchain, propelling the region into the digital age. Their
foresight and determination are instrumental in positioning
the Middle East as a global tech powerhouse.
Cultural Influencers Harnessing the Power of Media
In the age of information, cultural influencers play a pivotal
role in shaping perceptions and narratives. From media
Voices of Influence
October, 2023 www.insightssuccess.com
29
moguls to influential content creators, these figures are
utilizing the power of storytelling to bridge cultural gaps
and foster a more interconnected Middle East.
Impactful Initiatives Driving Social Change
Philanthropists Redefining Generosity
Philanthropy has taken on new dimensions in the Middle
East, with influential figures channeling their resources into
initiatives that address societal challenges. Their
philanthropic endeavors are not only making a tangible
impact on communities but also setting a precedent for
responsible wealth distribution.
Advocates for Education Empowering Future
Generations
Education remains a cornerstone for societal development.
Inspiring figures in the Middle East are championing
initiatives that provide access to quality education,
empowering the youth, and paving the way for a more
knowledgeable and skilled workforce.
Navigating Challenges with Resilience and Innovation
Overcoming Adversity: Stories of Resilience
The journey to success is often fraught with challenges, and
the Middle East's inspiring figures are no strangers to
adversity. These individuals have demonstrated exceptional
resilience, turning setbacks into stepping stones and
emerging stronger and more determined.
Innovations Amidst Global Challenges
Global challenges, such as the recent pandemic, have
prompted leaders in the Middle East to innovate and adapt
swiftly. From healthcare innovations to digital
transformations, these figures have demonstrated the agility
required to navigate complex scenarios, ensuring the region
remains at the forefront of progress.
Collaborative Endeavors and Future Aspirations
Fostering Collaboration Across Borders
Collaboration is key to addressing global challenges, and
inspiring figures in the Middle East are actively engaging in
cross-border initiatives. By fostering collaboration with
international partners, these leaders are contributing to a
more interconnected and cooperative world.
Shaping the Future: Aspirations and Beyond
As we explore the narratives of these inspiring figures, it
becomes evident that their aspirations extend beyond
personal success. Through their endeavors, they are actively
contributing to the shaping of a future where innovation,
inclusivity, and sustainability are paramount.
Conclusion: A Tapestry of Leadership Excellence
The Middle East's journey of progress is intricately woven
with the stories of these inspiring figures. Their leadership
styles, diverse initiatives, and unwavering commitment to
excellence collectively contribute to the region's ongoing
transformation. As we celebrate these voices of influence,
we are reminded that the Middle East's narrative of success
is not singular but a rich tapestry woven by the collective
efforts of those who dare to dream, innovate, and lead. In
their stories, we find not only inspiration but also a roadmap
for navigating the ever-evolving landscape of the Middle
East with resilience, purpose, and a vision for a brighter
future.
October, 2023 www.insightssuccess.com
30
Empowering Logistics through Visionary Leadership!
he backbone of any nation’s economy lies in
Tinternational trade and logistics. Effective logistics
management is the linchpin that prevents economic
stagnation. In the swiftly evolving logistics landscape,
adept leadership is essential for organizations seeking to
refine their supply chain operations, bolster efficiency, and
stay responsive to customer demands.
Nestled within Saudi Arabia’s burgeoning logistics sector,
Sultan Abdullah Alghamdi, the General Manager of
Shipa Delivery, emerges as a visionary leader driving
innovation and catalyzing transformative progress. His
deep-seated commitment to logistics, unwavering pursuit of
excellence, and steadfast dedication to meeting the evolving
needs of customers have elevated Shipa Delivery to become
a trusted ally for businesses, regardless of their scale, in the
dynamic e-commerce domain of the kingdom.
This insightful interview of Insights Success sheds light on
the importance of technology in logistics and the role of
business leaders in addressing societal and environmental
issues in the Middle East.
Below are the highlights of the interview:
Could you please brief about yourself and what
motivated you to embark on this sector?
My passion for logistics is deeply rooted in its pivotal role
in fostering international trade and driving economic
growth, aligning perfectly with Saudi Arabia’s 2030 vision.
I thrive on the challenges presented by the intricacies of
optimizing supply chains and guaranteeing the seamless
movement of goods. This unwavering commitment to
excellence, coupled with the dynamic nature of the industry,
S U L T A N
A B D U L L A H
Alghamdi
Naviga ng the Future of Logis cs
fuels my motivation to assume a leadership role and
spearhead innovation, paving the way for a transformative
future in the logistics sector by 2030.
Could you elaborate on your company and its inception
story?
Shipa Delivery was founded to revolutionize the logistics
and delivery industry, addressing the evolving needs of
businesses and consumers. Our journey began with a vision
to simplify shipping and enhance last-mile delivery
solutions. By leveraging cutting-edge technology and a vast
network of couriers, we have streamlined the shipping
process, making it more efficient, reliable, and accessible.
Our commitment to innovation and customer-centric
services has allowed us to grow rapidly, becoming a trusted
partner for businesses of all sizes in the ever-expanding e-
commerce landscape.
Tell us about the USPs that make your company stand
out as a leading brand.
Firstly, our cutting-edge technology and expansive courier
network enable us to provide unparalleled efficiency and
My passion for logistics is deeply
rooted in its pivotal role in fostering
international trade and driving
economic growth, aligning perfectly
with Saudi Arabia’s 2030 vision.
,,
,
,
October, 2023 www.insightssuccess.com
32
Sultan Abdullah Alghamdi
General Manager
Shipa Delivery
October, 2023 www.insightssuccess.com
33
reliability in the logistics and delivery industry. Secondly,
our commitment to innovation continually drives us to
adapt to evolving customer needs, staying at the forefront of
the market. Additionally, our customer-centric approach
ensures a seamless experience, making us a trusted partner
for businesses of all sizes. Lastly, our global reach and
adaptability in the ever-changing e-commerce landscape
cement our position as a frontrunner in the industry.
What are the qualities and values you think your clients
admire in you as a business leader and your company
the most?
As the General Manager of Shipa Delivery KSA, clients
appreciate my and our company’s commitment to
reliability, transparency, and efficiency. They value our
dedication to seamless, customer-centric solutions that align
with their unique logistics needs. Furthermore, our
adaptability, quick response to market changes, and a strong
sense of accountability resonate with them. Our reputation
for innovation and a robust global network instill
confidence in our clients, making us their preferred logistics
partner in Saudi Arabia.
Every leader faces challenges. Can you describe a major
obstacle you encountered and the strategies you
employed to overcome it?
One significant obstacle I encountered was the need to
quickly scale our operations to meet increased demand
during a peak season. To address this, I implemented a
multifaceted strategy. We optimized our courier network,
enhanced route planning through data analytics, and
recruited temporary staff for efficient order processing.
Simultaneously, we improved communication with clients
to manage expectations. By combining technology, efficient
resource allocation, and client collaboration, we
successfully navigated the challenge, ensuring timely
deliveries and customer satisfaction.
Looking at the technological advancements that are
transforming almost all the sectors of the modern
industry, how is your company leveraging these
advancements to make its solutions resourceful for its
esteemed clients?
We recognize the pivotal role of technology in modernizing
logistics. We’ve invested significantly in cutting-edge
systems, including AI-driven route optimization and real-
time tracking. These innovations enhance delivery accuracy
and transparency for our esteemed clients. Moreover, our
user-friendly digital platforms streamline their experience,
allowing seamless order placement and tracking. By
integrating these advancements into our operations, we
empower our clients with resourceful, efficient, and tech-
enabled logistics solutions that meet the demands of the
modern industry.
How do you define innovation in your industry, and how
is your company exhibiting excellence in implementing
various augmentations in its services and operations?
In our industry, innovation means proactively adapting to
evolving customer needs and leveraging technology for
efficiency gains. Shipa Delivery showcases excellence by
continually investing in cutting-edge solutions. We
prioritize R&D to develop AI-powered route optimization,
enhancing delivery precision. We foster a culture of
creativity and encourage our teams to propose and
implement process enhancements. Furthermore, our
commitment to sustainability drives eco-friendly initiatives,
reducing our carbon footprint. By integrating these
innovations, we redefine industry standards, offering
resourceful, customer-centric, and environmentally
responsible services that exemplify excellence in every
facet of our operations.
How do you foster a culture of empowerment within
your team or organization, and what steps do you take
to identify and nurture leadership potential in others?
To cultivate a culture of empowerment in our team, we
prioritize trust, open communication, and recognizing
individual strengths. We encourage team members to take
ownership of their roles, make decisions, and share their
ideas openly. We identify leadership potential through
performance assessments, observing proactive initiatives,
and seeking input from peers. Those displaying leadership
aptitude are provided with opportunities for training and
Shipa Delivery was founded to
revolutionize the logistics and delivery
industry, addressing the evolving needs
of businesses and consumers.
,,
,
,
October, 2023 www.insightssuccess.com
34
mentorship, enabling them to develop their potential. This
approach not only empowers individuals but also
strengthens our organization by fostering a dynamic,
adaptable, and forward-thinking team.
How do you view the role of business leaders in
addressing social and environmental issues in the
Middle East, and what initiatives or practices do you
implement to make a positive impact on society and the
environment?
Business leaders in the Middle East hold a crucial role in
addressing societal and environmental issues. At Shipa
Delivery KSA, we consider it our duty to contribute
positively by implementing eco-friendly logistics to reduce
carbon emissions and engaging in local community support.
We advocate for responsible business practices and
collaborate with stakeholders to foster constructive change.
Through our commitment to sustainability and social
responsibility, we aim to have a meaningful impact on both
society and the environment in the Middle East.
What advice would you give to aspiring entrepreneurs
venturing into the same sector?
To those aspiring to venture into the logistics sector, my
advice is to emphasize innovation, adaptability, and
customer-centricity. Embrace technology for efficiency, stay
agile to meet market shifts, and prioritize top-notch service.
Cultivate industry connections and collaborate with experts.
Finally, maintain a forward-looking perspective while
remaining flexible to effectively navigate the sector’s ever-
changing dynamics.
Please give us a few testimonials from your clients and
awards or recognition that accurately highlight your
achievements in the corporate niche.
Shipa Delivery’s enduring commitment to support ad team
spirit to customer service through the last mile event of
WWS’20, Landmark Arabia.
“The Most Efficient Last Mile Operator 2022” international
award from the London-based Business Tabloid magazine.”
October, 2023 www.insightssuccess.com
35
The 10 Most Inspiring Leaders in Middle East To Follow 2023.pdf
The 10 Most Inspiring Leaders in Middle East To Follow 2023.pdf
The 10 Most Inspiring Leaders in Middle East To Follow 2023.pdf

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The 10 Most Inspiring Leaders in Middle East To Follow 2023.pdf

  • 1. KHALED BAMOHAMAD Empowering Communi es How Inspiring Leaders Foster Growth Voices of Influence Inspiring Figures Trailblazing the Middle East Pg.No. 20 Pg.No. 28 Transforming the Prin ng Landscape with Cu ng-Edge Technology To Follow 2023 Most Inspiring in LEADERS THE 10 MIDDLE EAST VOL: 10 ISSUE: 01 2023
  • 2.
  • 3.
  • 4. 06. Cover Story KHALED BAMOHAMAD Transforming the Prin ng Landscape with Cu ng- Edge Technology
  • 5. Contents Articles Articles Empowering Communi es How Inspiring Leaders Foster Growth Voices of Influence Inspiring Figures Trailblazing the Middle East 20. 28. Leading the Evolu on of Business Services 16. Mohammad Alshaikh Empowering the Realm of the Visual Content Industry 24. Qunoot Ali Naviga ng the Future of Logis cs 32. Sultan Abdullah Alghamdi Delivering Cost-Efficient Healthcare Services 12. Alaa Hussein
  • 6.
  • 7. In the dynamic and thriving landscape of the Middle East, where innovation and leadership converge, we are thrilled to present this special edition dedicated to The 10 Most Inspiring Leaders in Middle East To Follow 2023, delving into the narratives of these exceptional individuals, a tapestry of vision, resilience, and transformative impact unfolded. The Middle East, a region brimming with rich history, cultural diversity, and boundless potential, is home to a remarkable array of inspiring leaders who are shaping the future. Through their unwavering determination, innovative thinking, and unwavering commitment to excellence, they are shaping the narrative of progress and prosperity in the region. Their stories serve as beacons of hope, illuminating the path toward a brighter future for generations to come. From groundbreaking entrepreneurs shaping the future of technology to visionary executives propelling industries toward sustainability, each profile encapsulates a unique journey marked by determination and innovation. Through this compilation, we aim to spotlight not just the professional achievements but also the values and ethos that propel these leaders to make enduring contributions to their fields and communities. The Middle East’s inspiring leaders are not mere spectators to change; they are active participants, driving innovation and progress across a spectrum of sectors. From education and healthcare to technology and sustainability, their contributions are shaping the region’s trajectory towards a brighter future. Have an inspiring read ahead! Editor’s View -Preon Bannier Eminent Trail b l a z e r s R e v ol u t i o n i z i n g t h e M i d d l e E a ts
  • 8. oday, achieving true success requires more than Tsimply talent and effort. The people who stand out from the crowd in the truest sense are those who have a great sense of inventiveness and a constant passion for perfection. Khaled Bamohamad, an extraordinary CEO and Founder of Print.sa, has successfully transformed his expertise and unwavering passion into a groundbreaking business venture. With an illustrious professional background and an unyielding determination to push boundaries, Bamohamad has emerged as an innovative trailblazer in the world of printing. Bamohamad’s remarkable journey began over fourteen years ago when he honed his skills in the realm of technology. Immersed in the dynamic domain of system integrators and service provider companies, he gained invaluable experience in various facets of the industry, including pre-sales, sales, and post-sales activities Throughout his illustrious career, Bamohamad consistently excelled in front-end and back-end management, adeptly navigating vendor and client relationships, designing cutting-edge solutions, and flawlessly delivering exceptional customer service. Bamohamad began a brand-new and exciting chapter in his working life in 2017, armed with a wealth of expertise and Cover Story
  • 9. Khaled Bamohamad CEO & Founder Print.sa
  • 10. thriving entrepreneurial spirit. At that time, he established a Print.sa, an avant-garde online printing service that would change the face of printing in the Kingdom. By February 2018, Print.sa had established itself as the nation’s first and leading online printing platform. The rapid success of Print.sa can be attributed to Bamohamad’s unwavering dedication and strategic vision. Collaborating with his partners, he expanded the platform to encompass over 200 printing centers spanning across 35 cities in the Kingdom. This extensive network ensures that customers, regardless of their location, have seamless access to top-notch printing services. From business cards to banners, brochures to books, Print.sa offers a comprehensive range of printing options tailored to meet diverse needs. Along with its wide printing services, Print.sa recently presented the Printing Book, an inventive solution that transforms the publishing industry for writers, publishers, and printing facilities. Authors and publishers may now have their books printed on demand, doing away with the need for big print runs and surplus inventory. Bamohamad has simplified the publication process with the Printing Book while also providing new opportunities for both budding writers and established publishers. His relentless pursuit of excellence and his unwavering passion for innovation have firmly established him as a disruptive force within the printing industry. Through Print.sa, he has revolutionized the accessibility and provision of printing services in the Kingdom. With his unyielding commitment to customer satisfaction and a forward-thinking mindset, Bamohamad continues to shape the future of printing, one visionary project at a time. Join us as we delve into the inspiring story of Khaled Bamohamad and discover how his vision and entrepreneurial acumen are reshaping the printing industry, setting the stage for a new era of convenience and accessibility! Power of Collaboration Working for a system integrator is an ideal environment for a graduate in information technology. Despite starting in a small branch of the SI company in Jeddah, Khaled gained extensive knowledge within the first three years. Initially, he wasn’t pleased about working on multi-vendor and multi-solution projects, but after taking advice from his GM, he realized that this was a golden opportunity to learn about various solutions and meet different vendors. This would allow him to establish good connections and have valuable exposure in the coming five years. Khaled has worked with various technology stacks within technology infrastructure, software, and hardware. He has even worked on low-current infrastructure projects, such as power and network cabling. Additionally, he has also been fortunate enough to work on data center preparation projects. This diverse experience has helped him establish a robust knowledge base for his future career. Moving from ICT to a telecom company has further enriched Khaled’s experience in the same technology fields but with a different set of knowledge and skills that can’t be found in system integrators. He found working in fields such as Internet, IPVPN, SaaS, and Infrastructure as a Service to be particularly enjoyable and educational. Path to Developing Hard and Soft Skills Collaborating with a skilled tech developer partner can assist in creating robust solutions that can accommodate future expansion plans with minimal investments. during an employee’s journey, it is important to obtain both hard and soft skills simultaneously. These skills cannot be separated, and the focus on one may depend on the number of years of experience and the position held. In the first 5-7 years, the focus is primarily on building strong hard skills. This is achieved by reading device manuals, implementing features, and acquiring technical knowledge through professional certifications from multiple vendors such as Cisco, Microsoft, VMware, and EMC, among others. It is recommended to prioritize building hard skills at the start of one’s career while still acquiring some soft skills. As an employee progresses to senior management roles, soft skills become more crucial than technical skills. Therefore, it is important to strike a balance
  • 11. etween hard and soft skills to meet the expectations of the b company. In the later stages of one’s career, the emphasis shifts towards building soft skills while keeping up with the latest trends and developments in the field of hard skills. Full Sales Cycle The primary objective of any company is to make sales, which is crucial for its survival. All other tasks and activities are aimed at supporting this goal. Khaled began his first job as a pre-sales engineer in a small branch where there was no pre-sales engineer for multiple technologies. He had to do a lot of reading to be able to support the sales teams effectively. However, he realized there was a gap that needed to be filled to become a good pre-sales engineer, which was to be involved in installation and configuration, which is a post-sales activity. Convincing a customer to buy a technology by just reading about it was difficult. Hence, he decided to be involved in both pre and post-sales activities. After gaining knowledge in post-sales activities, Khaled’s pre-sales life became much better and easier. At some point, Khaled discovered that he had developed the ability to be a good salesman. Although not every technical expert can be a salesman, he received support from the sales manager, who recognized his skills and potential to become a great salesperson. From Vendor Meetings to Tailored Solutions One of the most enjoyable activities in his career was meeting with vendors and presenting solutions to customers. They found that preparation and thorough research were essential to capturing the attention of their audience. Understanding the components of the solutions and the best approaches to designing them was crucial to discussing his ideas with vendors and receiving valuable advice before presenting them to the end customers. Now fully prepared, Khaled has met with vendors and discussed their approaches, and received advice from experts. Meeting with customers is now a breeze, and he faces no difficulties in convincing them of the solutions they offer and discussing their specific needs. Unveiling the Genesis In 2008, during a training session for one of the hardware solutions, Khaled was approached by the instructor who was searching for the printed training syllabus. The assistant suggested that the syllabus should be with the instructor, who then explained that One of the challenges they faced was operating on a 20% cost-plus model. To make a good prot at the end of the year, they had to automate almost all of their processes to reduce the number of required resources.
  • 12. e had uploaded the documents online and ordered a h printout to be delivered to the institute location. Once the training session was over, Khaled asked the instructor to demonstrate how to make printout orders. Despite having the idea since 2008, Khaled did not have the necessary funds to start his business. However, luck was on his side, and he was able to launch his startup in 2018, which became the first platform in Saudi Arabia. Overcoming the Odds Before launching print.sa, Khaled worked with his partner “Abduallah” on another startup that failed to gain traction for almost a year after launching. They decided to create a small MVP for print.sa and test it in the market. Fortunately, the market acceptance for print.sa exceeded their expectations tenfold. This Technology plays a crucial role in propelling startups to success. By comprehending the workings of technology and utilizing it to automate your business processes, you can signicantly reduce costs and allocate resources toward effective marketing campaigns.
  • 13. rompted them to act quickly on two things: Technology pand operation scalability. They immediately began redeveloping the system in-house to ensure they had control over new features on the roadmap. Simultaneously, they started with two office printers and a few binding tools to fulfill the first orders. Within a week, they signed on four printing centers. Today, they have over 200 printing centers in 35 cities in Saudi Arabia. One of the challenges they faced was operating on a 20% cost-plus model. To make a good profit at the end of the year, they had to automate almost all of their processes to reduce the number of required resources. As of now, they only have a team of five individuals managing all orders for the 200 copy centers, printing and delivering over 10 million documents per year. Astonishing Expansion After the launch of print.sa, the team began receiving requests from printing centers to partner with them. Initially, onboarding each center and explaining the process was not a difficult task as most centers were located in the main city of Riyadh. However, as requests started pouring in from different cities, the team began focusing on onboarding automation. They gave printing center admins full control over adding or changing prices and the ability to add or remove products based on stock and availability. The team was inspired by the push from consumers who visited printing centers as walking-in customers and suggested that they join print.sa to save time for both parties involved. On-demand Book Service Having established a solid reputation in the printing industry in Saudi Arabia, numerous independent authors have approached them with requests to publish and distribute their books while sharing the royalties earned. To better understand the challenges these authors face, they held several meetings and listened intently to their concerns, ranging from printing large quantities of books with poor sales to the storage and distribution of their works. As a result, they have decided to launch a platform specifically designed to cater to the needs of individual publishers and publishing houses, effectively addressing many of the aforementioned challenges. Blueprint for Success The company has set a primary objective to promote sustainability and achieve a balance between printed and electronic product delivery. After almost 18 months of development, they plan to launch the Print Reader by 2024. This will enable them to participate in the digital transformation while still providing an option for book readers who prefer paper. Additionally, the company aims to enhance document security by implementing digital rights management for all types of files. Another significant objective is to expand its market to other countries in the middle-east region. They plan to form partnerships with book printing on-demand companies in Europe and USA. This collaboration will benefit all parties by allowing books to be printed and delivered faster within the middle east while keeping shipping costs low. Entrepreneurial Mindset Technology plays a crucial role in propelling startups to success. By comprehending the workings of technology and utilizing it to automate your business processes, you can significantly reduce costs and allocate resources toward effective marketing campaigns. Collaborating with a skilled tech developer partner can assist in creating robust solutions that can accommodate future expansion plans with minimal investments. Additionally, automation enhances customer trust as they can independently fulfill their requirements without the need for extensive communication via phone or email. Expert Advice Launching a startup can be a critical step, and finding a tech partner can make all the difference. To test your business idea in the market, starting with a Minimum Viable Product (MVP) is essential. Once the MVP is completed, your journey begins, and you will need to allocate most of your time and resources toward operations and marketing. It’s crucial to spend your funds wisely during the initial stages of your business so you don’t find yourself seeking investment within the first few months.
  • 14. Alaa Hussein Delivering Cost-Efficient Healthcare Services Healthcare is undergoing a significant transformation due to the integration of technology. This transformation is revolutionizing how healthcare is delivered, managed, and experienced in several key ways. The integration of these technologies is streamlining healthcare processes, improving patient outcomes, increasing access to care, and reducing healthcare costs. Alaa Hussein, the Founder and CEO of WeCare, aims to enhance operational efficiency, reduce costs, and improve the overall user experience in the healthcare sector. WeCare Health Solutions, founded in 2017, is a healthcare application connecting users with professional caregivers for convenient and affordable care services. The platform offers segmented healthcare options tailored to individual needs and budgets, improving operational efficiency and user experience. Healthcare providers can collaborate on the platform, sharing responsibilities to better serve patients. We had the opportunity to sit down and discuss with Alaa Hussein; below are excerpts from the interview: Can you provide a brief overview of your professional journey and your company’s contribution to the business world? My experience translated with over a quarter of a century’s worth of dedication towards developing multinational corporate institutions creates success by providing expert knowledge that shapes businesses into exceptional forms and designs. Throughout the years, I built a unique combination of expertise in professional business development, going beyond the limits, contributing knowledge for the healthcare sector, industrial, and international projects, and creating the high-level leadership of the delivery unit for KSA, targeting the vision of 2030. Both locally and internationally expert leadership; I achieved a high record of exceeding corporate goals through outstanding analytical and problem-solving skills. I have knowledge and experience in many fields, including Medical Industries, Healthcare Industries, International Regional Management, Program and Projects Management, Business Development, Business Planning Consultant, Service Design Consultant, Government Consultant, Financial Management, Business strategy, and planning. Who has been your greatest source of inspiration in your career, and why? All the challenges that our community faces in the ARAB region have been the inspiration to build the right solutions. Can you share a personal leadership philosophy or guiding principles that have contributed to you and your company’s success? My experience translated with over a quarter of a century’s worth of dedication towards developing multinational corporate institutions creates success by providing expert knowledge that shapes businesses into exceptional forms and designs. ,, , , October, 2023 www.insightssuccess.com 12
  • 15. WeCare is a home healthcare application that serves as a platform connecting those who seek convenient and affordable types of care with those who are able to provide it professionally and effectively. The overall aim is to improve operational and cost efficiencies and to enhance the service user experience. WeCare Health Solutions was founded in 2017 by a group of pioneers of healthcare specialists and technical engineers with the purpose of creating smarter solutions for patients and their families to be able to find different and segmented healthcare options that match their physical needs and budgets. Our website and mobile app offer a seamless browsing experience for you to be able to find your preferred caregiver and schedule a home visit for you or your loved ones at your convenient times. The Healthcare providers who are working via the application WeCare will address the current challenges by sharing the responsibilities. The leadership philosophy of ‘Motivation for Innovation and the Comfort You Want … The Services You Need’ has contributed to the success of the organization. Via building institutional structure in your company, you build a team that can be a leader in each sector and can make wise decisions. Every leader faces challenges. What are some significant challenges you’ve encountered in your career, and how did you overcome them? The most formidable obstacle lies in striking a harmonious balance among the various aspects of your relationship, with particular emphasis on the children and your spouse, who hold paramount importance. Could you highlight a few key milestones or achievements that you are particularly proud of? • Contribute to the establishment of the Interventional Radiology Society in the Arab world. • Support 59 Radiology Doctors in the Middle East to start doing Nero-Interventional treatment since 1997. • Technology and knowledge transfer to the Arab world in the medical industry. • Management and leadership of many government and private projects, such as Patient Referral in Saudi MOH. • Contribute to building Delivery Unit Methodology, Identity, and Branding in KSA. • Address a new type of business model, which is (H2H) Human to Human. st • Creating the 1 Virtual Hospital in the ME region. My areas of expertise include: • Corporate governance and institutions. • Business solution Consultation. • Business Development. • Marketing Management. • Sales Management. • Drawing strategic plans to open up markets. • Crises Management. • Operation Management. • Supply chain Management. • Negotiation Contract Management. • Health care technologies. Innovation is crucial in today’s business landscape. How do you foster a culture of innovation within your organization? The 10 Most Inspiring Leaders in Middle East To Follow October, 2023 www.insightssuccess.com 13
  • 16. Through institutional work and creating brainstorming sessions to innovate appropriate technological solutions, sharing ideas with relevant stakeholders, and listening to everyone, the opportunity is created for creative work and innovation. What kind of impact do you hope to make in your industry, and what legacy would you like to leave behind? WeCare aims to build the future of healthcare. What advice would you offer to emerging business leaders striving to make a positive impact in the Middle East? WeCare solution is being developed to address a significant gap within the healthcare sector based on the challenges we have identified through extensive studies encompassing 14 selected countries worldwide. Our solution incorporates innovative ideas that foster a human-to-human (H2H) model, a concept that is also integrated into our business model. The business is being built according to population count. Ultimately, by establishing a commercial environment working alongside citizens, the aim is to improve the healthcare service level and address the current challenges. Where do you see the business landscape in the Middle East heading in the next 5-10 years, and how do you plan to stay at the forefront of these developments? I do believe within the coming ten years, the ME will be a strong player in the tech sectors, and this will reflect positively on the entire world. Can you provide a glimpse into your future endeavors and projects that our readers can look forward to? Our team is working on a different revolution in the health Tech sector, and this will be a game changer in the coming years. October, 2023 www.insightssuccess.com 14
  • 17.
  • 18. Digital Transformation has become the cornerstone of modern business evolution. Behind this revolution, there are exceptional leaders reshaping industries with their innovative strategies and relentless pursuit of excellence. Choosing perfection over quickness, Mohammad Alshaikh is one such leader, changing tides at DIGITIN. As a CEO, his experience is helping teams to transform and keep ahead of the competition. Inspired by his achievements, we at Insights Success interviewed Mr. Alshaikh to learn more about his long journey to becoming an inspiring leader! Below are the highlights of the interview: Can you provide a brief overview of your professional journey and your company’s contribution to the business world? DIGITIN started in 2019 as an innovative IT/Digital service provider company enabling digital transformation through the development of cutting-edge IT solutions that integrate seamlessly with business strategy to drive growth. We believe that digital transformation is not an option anymore for those organizations who aim not only to be profitable but also to survive in the digital era, where governments and large to medium enterprises are moving to digital. We bring experience from large-scale organizations to our clients’ desks to be an innovative Business & technology consulting and solutions for businesses to help our clients resolve their challenges through digital. By harnessing the power of Digital Consultation, Talent IT Resources (Insourcing and outsourcing), Data Analytics and MohammaD Alshaikh Leading the Evolu on of Business Services Business Intelligence, Cloud and Infrastructure, AI, and Custom Development, we create a myriad of opportunities for customers to innovate and achieve scalability, increased efficiency, and operational agility. DIGITIN has a wealth of experience working with international clients, including disruptive Startups, SMBs, and Enterprises. One of the key contributions to the business world is that DIGITIN provides digital services that are aligned with the Saudi 2030 Vision, which is a transformative and ambitious blueprint to unlock the potential of its people and create a diversified, innovative, and world-leading nation. DIGITIN provides a tailored offering for the Saudi market to execute Vision 2030. The offering includes strategy, planning, implementation, and performance monitoring to ensure vision success. Who has been your greatest source of inspiration in your career, and why? I’m inspired by my father. His teachings are pillars and signs that help me in the long journey ahead. He taught ambition and optimism; he always told me that perfection is over quickness. If there is a will, there is a way - By utilizing this philosophy, we enable things that seem to be impossible to achieve. ,, , , October, 2023 www.insightssuccess.com 16
  • 19. I’m also inspired by Steve Jobs, who changed how we use our phones; as he once said: “The ones who are crazy enough to think that they can change the world are the ones who do.” Can you share a personal leadership philosophy or guiding principles that have contributed to you and your company’s success? “If there is a will, there is a way.” By utilizing this philosophy, we enable things that seem to be impossible to achieve. We all know that digital transformation is not about creating a website or an app only, but it’s a change in the organization to adopt a new way of operation through digital, which seems to be a bit challenging to achieve. Every leader faces challenges. What are some significant challenges you’ve encountered in your career, and how did you overcome them? Right. First of all, as many startups, DIGITIN faced long lockdowns during the COVID-19 pandemic, which makes starting up businesses much harder. A lot of potential clients decided not to invest in technology at that time. However, this challenge converted to potential business because many businesses understood the importance of transforming to digital. The other challenge is that many clients don’t believe much in working with startups. They hesitate due to many reasons, such as experience and sustainability in the market. However, through certain steps, we were successful in proving that DIGITIN is the right digital transformation partner who really understands the needs, meets the requirements, and achieves the clients’ objectives. Could you highlight a few key milestones or achievements that you are particularly proud of? In order to sustain during the COVID-19 pandemic, we had to prove to our clients that we are a trusted digital enabler for them, not only by creating digital solutions for them but also by acting as trusted advisors to help them achieve their objectives. One of the techniques that DIGITIN followed is to acquire top talented people to help achieve; those talented people are the skeleton of the company that knows the industry and brings the best digital transformation practices to our clients. Another achievement is about transforming customer service into digital by utilizing conversational and Mohammad Alshaikh CEO DIGITIN October, 2023 www.insightssuccess.com 17
  • 20. transactional AI chatbots to answer our clients’ customers’ inquiries and enable them to do real-time transactions through an omnichannel experience. These achievements helped our client to reduce the cost of customer service by 45% and provide 24/7 customer support service with accurate and quick responses. Innovation is crucial in today’s business landscape. How do you foster a culture of innovation within your organization? We see technology is changing every day, so innovation is the heart of technology change. We Promote innovative thinking by fostering organizational enthusiasm through improving frequent, positive social contact between employees. DIGITIN has an innovation culture within the company, which is the engine that drives the organization to continuously get better, move forward, and innovate. The importance of the innovation culture helps us mitigate risks and face challenges and crises to not impact us or our clients eventually. Finally, we apply a methodology called EDR: Explore, Deliver, Run, which motivates co-workers to continuous improvement through innovations. What kind of impact do you hope to make in your industry, and what legacy would you like to leave behind? The most important impact that we are making is improving Customer Experience (CX) through digital. We see a lot of organizations are moving to digital; however, the transformation could be enhanced and improved by understanding what your customer needs. This is done through 2 parts: • Focus on the overall customer lifecycle by giving attention to the way digital and non-digital experiences interact with each other. This approach treats CX as just one part of the overall customer experience strategy. • Focus mainly on digital customer experience. Many argue that online and offline consumers have different requirements and expectations, which is what makes a focus on better CX so important. We put all of our efforts into digitalizing the journey and creating a change motivation to transform customers from offline to fully digital customers. What advice would you offer to emerging business leaders striving to make a positive impact in the Middle East? Operate with an agile and resilient mindset. Becoming agile and flexible to change helps emerging business leaders to face challenges and become up-to-date with the latest trends. For example, there is no doubt that AI will support our doctors in the diagnosis stage to analyze data accurately. So, business leaders must learn from the fast- changing digital trends, adopt, and act. Where do you see the business landscape in the Middle East heading in the next 5-10 years, and how do you plan to stay at the forefront of these developments? Investing in digital transformation will continue to grow in the upcoming 5 to 10 years. Many trends are becoming crucial for business success, such as Artificial intelligence, the Internet of Things (IoT), and Data Analytics. We think that these technologies will become more trendy to enter most, if not all, our lifestyles, starting from smart homes, smart cities, digital currencies, and connected smart vehicles, especially since many telcos have adopted 5G, which makes connectivity everywhere. Our approach is to be aligned with the latest trends of digital transformation by learning and innovating our services so that we look forward to becoming a leading digital transformation enabler in the regional market. Can you provide a glimpse into your future endeavors and projects that our readers can look forward to? We believe that digital customer satisfaction is crucial for business success. The challenge here is that measuring customer satisfaction leads to a huge argument on how to measure and what to measure. One of the projects that we are currently implementing is to measure customer satisfaction through Artificial intelligence (AI) by utilizing facial recognition to understand how the customer interacts during the journey of the transaction. The project is still in the early stages, and we believe that it will become a big fuss in digital customer satisfaction improvement. October, 2023 www.insightssuccess.com 18
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  • 22. In the complex tapestry of leadership, certain figures emerge as beacons of inspiration, charting a course toward growth not just for themselves but for the communities they serve. These inspiring leaders, driven by a vision beyond personal success, play a pivotal role in empowering communities and steering them toward sustainable prosperity. Leadership Rooted in Vision and Purpose Visionary Leadership Inspiring leaders are characterized by a clear and compelling vision that extends beyond traditional business metrics. This vision becomes a guiding force, directing efforts toward the holistic growth of both the organization and the communities it impacts. Purpose-Driven Initiatives Leaders who foster growth understand the importance of purpose-driven initiatives. By aligning organizational goals with a broader sense of purpose, they create a foundation for sustainable and meaningful impact on the communities they touch. Empowering Through Inclusive Strategies Inclusivity as a Core Value Empowering communities requires a commitment to inclusivity. Inspiring leaders understand that diversity in all its forms is not just a moral imperative but a strategic advantage. Inclusive leadership fosters innovation, encourages a variety of perspectives, and ensures that the benefits of growth are shared equitably. How Inspiring Foster Community Engagement Initiatives Leadership goes beyond boardroom strategies; it involves active engagement with the communities a company serves. From social responsibility programs to community outreach initiatives, inspiring leaders are hands-on, working directly with communities to understand their needs and aspirations. Educational Empowerment: A Catalyst for Growth Investing in Education For communities to thrive, education is paramount. Inspiring leaders recognize this and invest in educational initiatives that empower individuals with knowledge and skills. Whether through scholarship programs, vocational training, or partnerships with educational institutions, these leaders are catalysts for transformative change. Bridging the Skills Gap Beyond traditional education, leaders actively work to bridge the skills gap. By identifying the specific skills needed in their communities, they create targeted training programs that enhance employability and contribute to the overall economic growth of the region. Economic Development and Job Creation Localized Economic Growth Inspiring leaders understand the interconnectedness of organizational success and local economic prosperity. They actively seek ways to stimulate economic growth within the communities they operate, whether through job creation, supporting local businesses, or investing in infrastructure. October, 2023 www.insightssuccess.com 20
  • 23. Empowering Communi es October, 2023 www.insightssuccess.com 21
  • 24. Entrepreneurship and Small Business Support Fostering a culture of entrepreneurship is a key component of community empowerment. Inspiring leaders provide support and resources for local entrepreneurs, helping to create a thriving ecosystem of small businesses that contribute significantly to community development. Sustainable Practices for Community and Environmental Well-Being Environmental Stewardship Leadership extends beyond profit margins; it involves a responsibility towards the environment. Inspiring leaders champion sustainable practices that not only benefit the organization but also contribute to the well-being of the communities they serve. Socially Responsible Business Models The concept of Corporate Social Responsibility (CSR) is not just a buzzword for inspiring leaders; it's a fundamental aspect of their business ethos. They integrate socially responsible practices into their business models, ensuring that growth is achieved in harmony with societal and environmental well-being. Healthcare Initiatives for Community Well-being Accessible Healthcare Inspiring leaders recognize the significance of accessible healthcare in community development. Through partnerships with healthcare providers, community clinics, or health awareness campaigns, they work towards ensuring that healthcare is not a luxury but a fundamental right. Pandemic Response and Resilience Recent global challenges have highlighted the need for resilient healthcare systems. Inspiring leaders are at the forefront of pandemic response efforts, contributing resources, expertise, and support to ensure the well-being of communities during times of crisis. Crisis Management and Community Resilience Preparedness and Response Communities often face unforeseen challenges, from natural disasters to economic downturns. Inspiring leaders proactively engage in crisis management, developing strategies that enhance community resilience and minimize the impact of adverse events. Emotional and Mental Well-being Beyond physical well-being, inspiring leaders understand the importance of emotional and mental well-being. They initiate programs that address mental health challenges within communities, fostering an environment where individuals feel supported and resilient in the face of difficulties. Global Collaboration for Community Impact Collaborative Initiatives Inspiring leaders recognize that some challenges transcend geographic boundaries. They actively engage in collaborative initiatives with global organizations, leveraging collective knowledge and resources to address issues such as poverty, education, and healthcare on a broader scale. Cross-Cultural Understanding In a globalized world, leaders understand the importance of cross-cultural understanding. They foster environments that celebrate diversity and actively seek to bridge cultural gaps, creating communities that are not only economically empowered but also socially connected. The Ripple Effect: Impact Beyond Measure Inspiring leaders, through their multifaceted efforts, create a ripple effect that extends far beyond the immediate communities they serve. The growth they foster is not confined to economic metrics but encompasses the holistic well-being of individuals and the collective strength of communities. In the grand tapestry of leadership, these figures stand out not just for their business acumen but for their unwavering commitment to being catalysts of positive change. As we celebrate their stories, we acknowledge that the true measure of their success lies not only in the growth of organizations but in the empowerment and flourishing of the communities they touch. October, 2023 www.insightssuccess.com 22
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  • 26. Qunoot Empowering the Realm of the Visual Content Industry The visual content industry has emerged as a formidable presence in the contemporary digital landscape, exerting influence on our lives in ways that are profound and far-reaching. Visual material holds a pivotal role in shaping our perceptions and facilitating meaningful engagement. This encompasses everything from captivating images on social media platforms to immersive films that narrate stories and awe-inspiring visuals featured in publications and advertisements. For aspiring novices eager to venture into the realm of visual content creation and harness the latest technologies, seeking guidance and expertise from seasoned professionals is paramount. This mentorship not only imparts valuable insights but also empowers them to excel and achieve their creative aspirations. Mopho News, under the leadership of the Founder and CEO Qunoot Ali, is the answer to their questions. The company offers insights, tutorials, and news on emerging technologies and trends, aiming to be a go-to platform for those seeking inspiration and expertise in the realm of visual content. Qunoot is a visionary leader in the world of visual content production; we gained insight into her remarkable professional journey and the significant contributions the company has made to the business world. Below are the highlights from the interview! Can you provide a brief overview of your professional journey and your company’s contribution to the business world? I embarked on a professional journey driven by a vision to create a dynamic news platform focused on the world of visual content production – photography and videography. Our mission has always been to deliver news and details pertaining to the latest developments in this field, catering to the needs of both professionals and enthusiasts. Our company is committed to being a primary resource for creators, offering insights, tutorials, and news on emerging technologies and trends. We aspire to be the go-to platform for publishers and innovators seeking inspiration and expertise in the realm of visual content. Through this journey, we’ve worked diligently to establish ourselves as a trusted hub for those passionate about the art and science of imagery and video. Who has been your greatest source of inspiration in your career, and why? Without a doubt, the greatest source of inspiration in my career has been my older brother. His unwavering belief in my abilities, even when I had doubts, has been a constant source of inspiration. He was my first advocate and supporter throughout this journey. His steadfast support, encouragement, and unwavering faith in my capabilities have been crucial complements in moving forward, even during the most challenging moments. Our vision extends beyond being just a content platform; we aim to be a catalyst for change and advancement in the eld of image and video technology. ,, , , October, 2023 www.insightssuccess.com 24
  • 27. In addition to being my unwavering source of inspiration, he has been an exceptional teacher in this field. Thanks to his faith, suggestions, and guidance, my progress has accelerated significantly. His mentorship, not only in believing in my vision but also in teaching, correcting my mistakes, and guiding me on how to improve, has played a pivotal role in shaping my career. Can you share a personal leadership philosophy or guiding principles that have contributed to you and your company’s success? My personal leadership philosophy is grounded in two core principles that have contributed to both my personal and my company’s success. First, I firmly believe in the importance of developing deep expertise within one’s specialization and avoiding excessive diversification. While it’s valuable to have a broad understanding of various subjects, true impact and recognition are often achieved by focusing on a specific field and becoming an authority in it. Specialization allows you to excel in all aspects of that field. Second, I prioritize adaptability and openness to change. In today’s fast-paced, ever-evolving world, it’s vital to keep up with emerging technologies and trends. Being agile and willing to embrace new developments ensures that I can lead my company to remain at the forefront of our industry. Every leader faces challenges. What are some significant challenges you’ve encountered in your career, and how did you overcome them? In my career, one of the significant challenges I’ve encountered is building a dedicated and engaged audience. Understanding their preferences and desires was a complex process, but we overcame this by actively seeking feedback, conducting market research, and crafting tailored content that resonated with our audience. Another challenge was establishing our platform’s identity in a competitive landscape. We addressed this by consistently refining our brand identity and delivering unique value propositions that set us apart. Could you highlight a few key milestones or achievements that you are particularly proud of? Certainly, we have taken pride in a few key milestones and achievements. Most notably, we have witnessed a remarkable expansion in our audience base, which reflects our commitment to consistently delivering high-quality content. One of our most cherished achievements is the quality and diversity of our content. Over time, we have continually broadened our horizons, exploring new areas in image and video creation and post-production. This expansion ensures a broad and varied range of content, catering to a diverse audience. Additionally, our efforts to expand into various technology- related fields have been a significant accomplishment. This reflects our commitment to staying at the forefront of technological advancements and meeting the needs of a wide range of professionals and enthusiasts. These milestones collectively represent our continuous growth and success. What kind of impact do you hope to make in your industry, and what legacy would you like to leave behind? Our vision extends beyond being just a content platform; we aim to be a catalyst for change and advancement in the field of image and video technology. We aspire to drive Qunoot Ali Founder and CEO Mopho News October, 2023 www.insightssuccess.com 25
  • 28. innovation and development by providing cutting-edge insights and solutions. Moreover, we seek to leave a legacy of being at the forefront of platforms that have championed and celebrated creators and their work. We aim to inspire and empower innovators, nurturing their creative ideas and providing them with the tools to bring their visions to life. Our legacy is one where creativity is amplified, and creators are supported in achieving their full potential. Where do you see the business landscape in the Middle East heading in the next 5-10 years, and how do you plan to stay at the forefront of these developments? In the coming 5-10 years, I see the business landscape in the Middle East evolving into an even more competitive arena. The industry is poised to experience a surge in demand for visual content and associated technologies, reflecting the regional push towards innovation and technology adoption. To remain at the forefront of these developments, our strategy will revolve around staying agile and responsive to the specific dynamics of the Middle East. We’ll pay close attention to cultural nuances and market trends unique to the region. This localized approach will ensure that we cater to the distinct needs and preferences of our audience in the Middle East. By aligning our efforts with the region’s unique characteristics and expectations, we aim to be a key player in shaping the future of visual content and technology in the Middle East. Can you provide a glimpse into your future endeavors and projects that our readers can look forward to? As we look ahead to the future, we are excited about the upcoming endeavors and projects. Our vision includes expanding the range of our initiatives to position ourselves as the leading platform for publishers specializing in image and video technology. We also aim to cater to enthusiasts who are passionate about learning and innovating in these domains. Expect a wealth of innovative content and projects that will consistently set new industry standards and inspire creativity among our readers. October, 2023 www.insightssuccess.com 26
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  • 31. In the dynamic and ever-evolving landscape of the Middle East, a region that seamlessly merges tradition with innovation, a cadre of inspiring figures has emerged as true trailblazers. These visionary individuals, through their unwavering commitment, entrepreneurial spirit, and transformative impact, have become the voices of influence shaping the narrative of progress and success across diverse industries. Diversity in Leadership: A Tapestry of Inspirational Stories Pioneering Women Redefining Success The Middle East has witnessed a significant paradigm shift, especially in the elevation of women to leadership roles. From groundbreaking entrepreneurs in the tech sector to influential executives driving social change, women are reshaping the narrative of success in the region. Their stories not only inspire but also serve as a testament to the boundless possibilities that lie ahead. Visionary Entrepreneurs Embracing Innovation Entrepreneurship is at the heart of the Middle East's economic transformation. Visionary leaders are leveraging technology and innovation to carve niches in various sectors. Through bold initiatives, these entrepreneurs are not only fostering economic growth but also redefining the region's global standing. Corporate Leaders Driving Sustainable Practices Sustainability has become a focal point for many corporate leaders in the Middle East. By integrating eco-friendly practices and championing corporate social responsibility, these figures are not only steering their organizations toward long-term success but also contributing to a more sustainable future for the region. Voices Shaping Technology and Innovation Tech Visionaries Shaping the Digital Frontier The Middle East is increasingly becoming a hub for technological innovation. Tech visionaries are spearheading initiatives that range from artificial intelligence to blockchain, propelling the region into the digital age. Their foresight and determination are instrumental in positioning the Middle East as a global tech powerhouse. Cultural Influencers Harnessing the Power of Media In the age of information, cultural influencers play a pivotal role in shaping perceptions and narratives. From media Voices of Influence October, 2023 www.insightssuccess.com 29
  • 32. moguls to influential content creators, these figures are utilizing the power of storytelling to bridge cultural gaps and foster a more interconnected Middle East. Impactful Initiatives Driving Social Change Philanthropists Redefining Generosity Philanthropy has taken on new dimensions in the Middle East, with influential figures channeling their resources into initiatives that address societal challenges. Their philanthropic endeavors are not only making a tangible impact on communities but also setting a precedent for responsible wealth distribution. Advocates for Education Empowering Future Generations Education remains a cornerstone for societal development. Inspiring figures in the Middle East are championing initiatives that provide access to quality education, empowering the youth, and paving the way for a more knowledgeable and skilled workforce. Navigating Challenges with Resilience and Innovation Overcoming Adversity: Stories of Resilience The journey to success is often fraught with challenges, and the Middle East's inspiring figures are no strangers to adversity. These individuals have demonstrated exceptional resilience, turning setbacks into stepping stones and emerging stronger and more determined. Innovations Amidst Global Challenges Global challenges, such as the recent pandemic, have prompted leaders in the Middle East to innovate and adapt swiftly. From healthcare innovations to digital transformations, these figures have demonstrated the agility required to navigate complex scenarios, ensuring the region remains at the forefront of progress. Collaborative Endeavors and Future Aspirations Fostering Collaboration Across Borders Collaboration is key to addressing global challenges, and inspiring figures in the Middle East are actively engaging in cross-border initiatives. By fostering collaboration with international partners, these leaders are contributing to a more interconnected and cooperative world. Shaping the Future: Aspirations and Beyond As we explore the narratives of these inspiring figures, it becomes evident that their aspirations extend beyond personal success. Through their endeavors, they are actively contributing to the shaping of a future where innovation, inclusivity, and sustainability are paramount. Conclusion: A Tapestry of Leadership Excellence The Middle East's journey of progress is intricately woven with the stories of these inspiring figures. Their leadership styles, diverse initiatives, and unwavering commitment to excellence collectively contribute to the region's ongoing transformation. As we celebrate these voices of influence, we are reminded that the Middle East's narrative of success is not singular but a rich tapestry woven by the collective efforts of those who dare to dream, innovate, and lead. In their stories, we find not only inspiration but also a roadmap for navigating the ever-evolving landscape of the Middle East with resilience, purpose, and a vision for a brighter future. October, 2023 www.insightssuccess.com 30
  • 33.
  • 34. Empowering Logistics through Visionary Leadership! he backbone of any nation’s economy lies in Tinternational trade and logistics. Effective logistics management is the linchpin that prevents economic stagnation. In the swiftly evolving logistics landscape, adept leadership is essential for organizations seeking to refine their supply chain operations, bolster efficiency, and stay responsive to customer demands. Nestled within Saudi Arabia’s burgeoning logistics sector, Sultan Abdullah Alghamdi, the General Manager of Shipa Delivery, emerges as a visionary leader driving innovation and catalyzing transformative progress. His deep-seated commitment to logistics, unwavering pursuit of excellence, and steadfast dedication to meeting the evolving needs of customers have elevated Shipa Delivery to become a trusted ally for businesses, regardless of their scale, in the dynamic e-commerce domain of the kingdom. This insightful interview of Insights Success sheds light on the importance of technology in logistics and the role of business leaders in addressing societal and environmental issues in the Middle East. Below are the highlights of the interview: Could you please brief about yourself and what motivated you to embark on this sector? My passion for logistics is deeply rooted in its pivotal role in fostering international trade and driving economic growth, aligning perfectly with Saudi Arabia’s 2030 vision. I thrive on the challenges presented by the intricacies of optimizing supply chains and guaranteeing the seamless movement of goods. This unwavering commitment to excellence, coupled with the dynamic nature of the industry, S U L T A N A B D U L L A H Alghamdi Naviga ng the Future of Logis cs fuels my motivation to assume a leadership role and spearhead innovation, paving the way for a transformative future in the logistics sector by 2030. Could you elaborate on your company and its inception story? Shipa Delivery was founded to revolutionize the logistics and delivery industry, addressing the evolving needs of businesses and consumers. Our journey began with a vision to simplify shipping and enhance last-mile delivery solutions. By leveraging cutting-edge technology and a vast network of couriers, we have streamlined the shipping process, making it more efficient, reliable, and accessible. Our commitment to innovation and customer-centric services has allowed us to grow rapidly, becoming a trusted partner for businesses of all sizes in the ever-expanding e- commerce landscape. Tell us about the USPs that make your company stand out as a leading brand. Firstly, our cutting-edge technology and expansive courier network enable us to provide unparalleled efficiency and My passion for logistics is deeply rooted in its pivotal role in fostering international trade and driving economic growth, aligning perfectly with Saudi Arabia’s 2030 vision. ,, , , October, 2023 www.insightssuccess.com 32
  • 35. Sultan Abdullah Alghamdi General Manager Shipa Delivery October, 2023 www.insightssuccess.com 33
  • 36. reliability in the logistics and delivery industry. Secondly, our commitment to innovation continually drives us to adapt to evolving customer needs, staying at the forefront of the market. Additionally, our customer-centric approach ensures a seamless experience, making us a trusted partner for businesses of all sizes. Lastly, our global reach and adaptability in the ever-changing e-commerce landscape cement our position as a frontrunner in the industry. What are the qualities and values you think your clients admire in you as a business leader and your company the most? As the General Manager of Shipa Delivery KSA, clients appreciate my and our company’s commitment to reliability, transparency, and efficiency. They value our dedication to seamless, customer-centric solutions that align with their unique logistics needs. Furthermore, our adaptability, quick response to market changes, and a strong sense of accountability resonate with them. Our reputation for innovation and a robust global network instill confidence in our clients, making us their preferred logistics partner in Saudi Arabia. Every leader faces challenges. Can you describe a major obstacle you encountered and the strategies you employed to overcome it? One significant obstacle I encountered was the need to quickly scale our operations to meet increased demand during a peak season. To address this, I implemented a multifaceted strategy. We optimized our courier network, enhanced route planning through data analytics, and recruited temporary staff for efficient order processing. Simultaneously, we improved communication with clients to manage expectations. By combining technology, efficient resource allocation, and client collaboration, we successfully navigated the challenge, ensuring timely deliveries and customer satisfaction. Looking at the technological advancements that are transforming almost all the sectors of the modern industry, how is your company leveraging these advancements to make its solutions resourceful for its esteemed clients? We recognize the pivotal role of technology in modernizing logistics. We’ve invested significantly in cutting-edge systems, including AI-driven route optimization and real- time tracking. These innovations enhance delivery accuracy and transparency for our esteemed clients. Moreover, our user-friendly digital platforms streamline their experience, allowing seamless order placement and tracking. By integrating these advancements into our operations, we empower our clients with resourceful, efficient, and tech- enabled logistics solutions that meet the demands of the modern industry. How do you define innovation in your industry, and how is your company exhibiting excellence in implementing various augmentations in its services and operations? In our industry, innovation means proactively adapting to evolving customer needs and leveraging technology for efficiency gains. Shipa Delivery showcases excellence by continually investing in cutting-edge solutions. We prioritize R&D to develop AI-powered route optimization, enhancing delivery precision. We foster a culture of creativity and encourage our teams to propose and implement process enhancements. Furthermore, our commitment to sustainability drives eco-friendly initiatives, reducing our carbon footprint. By integrating these innovations, we redefine industry standards, offering resourceful, customer-centric, and environmentally responsible services that exemplify excellence in every facet of our operations. How do you foster a culture of empowerment within your team or organization, and what steps do you take to identify and nurture leadership potential in others? To cultivate a culture of empowerment in our team, we prioritize trust, open communication, and recognizing individual strengths. We encourage team members to take ownership of their roles, make decisions, and share their ideas openly. We identify leadership potential through performance assessments, observing proactive initiatives, and seeking input from peers. Those displaying leadership aptitude are provided with opportunities for training and Shipa Delivery was founded to revolutionize the logistics and delivery industry, addressing the evolving needs of businesses and consumers. ,, , , October, 2023 www.insightssuccess.com 34
  • 37. mentorship, enabling them to develop their potential. This approach not only empowers individuals but also strengthens our organization by fostering a dynamic, adaptable, and forward-thinking team. How do you view the role of business leaders in addressing social and environmental issues in the Middle East, and what initiatives or practices do you implement to make a positive impact on society and the environment? Business leaders in the Middle East hold a crucial role in addressing societal and environmental issues. At Shipa Delivery KSA, we consider it our duty to contribute positively by implementing eco-friendly logistics to reduce carbon emissions and engaging in local community support. We advocate for responsible business practices and collaborate with stakeholders to foster constructive change. Through our commitment to sustainability and social responsibility, we aim to have a meaningful impact on both society and the environment in the Middle East. What advice would you give to aspiring entrepreneurs venturing into the same sector? To those aspiring to venture into the logistics sector, my advice is to emphasize innovation, adaptability, and customer-centricity. Embrace technology for efficiency, stay agile to meet market shifts, and prioritize top-notch service. Cultivate industry connections and collaborate with experts. Finally, maintain a forward-looking perspective while remaining flexible to effectively navigate the sector’s ever- changing dynamics. Please give us a few testimonials from your clients and awards or recognition that accurately highlight your achievements in the corporate niche. Shipa Delivery’s enduring commitment to support ad team spirit to customer service through the last mile event of WWS’20, Landmark Arabia. “The Most Efficient Last Mile Operator 2022” international award from the London-based Business Tabloid magazine.” October, 2023 www.insightssuccess.com 35