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INCUBATION
EXPERIMENTING YOUR WAY TO NEW BUSINESS SUCCESS
Copyright © 2019 The Inovo Group LLC 2
A company that is good at incubating
new businesses is one that will thrive in
the world we are living in where every
industry, market and technology is
transforming before our eyes.
Strategic innovations require a different creation process
For strategic innovations* with high levels of uncertainty, it’s practically
impossible to get it ‘right’ at the beginning. Iterative experimentation is
necessary. New Product Development (NPD) processes aren’t up to the task
“You don’t learn to walk by following the rules, You learn by doing and falling over”
Richard Branson – founder of Virgin Group
There are many
opportunities that are
overlooked or passed
over that others then
often exploit.
New product
development processes
are not delivering
breakthrough
opportunities. We are
stuck close to our core.
Transformational
opportunities are rare
and without them, we
cannot meet our growth
objectives.
* Strategic innovations are those that stretch the company’s existing boundaries to provide transformational or breakthrough opportunities. They are
often characterized by high levels of uncertainty and organizational barriers that jeopardize their success.
The incubation of strategic opportunities is a
journey that requires the enterprise to learn
and to push its boundaries
This journey is one that requires both an
external and an internal focus to cross the
‘valley of disagreement and uncertainty’
• The valley where uncertainty and risk can
derail even the most promising boundary
pushing opportunities
Incubation is a mindset, an approach, a
process and methods and tools to help an
opportunity cross the valley
• It provides the necessary impedance match
for boundary pushing opportunities
Copyright © 2019 The Inovo Group LLC 4
A commitment to act and invest in a
way that promotes learning &
boundary pushing
Concept
Reality
Disagreement
& uncertainty
Copyright © 2019 The Inovo Group LLC 5
Sometimes it’s straight-forward - Sustaining
Close to the core
Have the required competencies
Low levels of uncertainty (though perhaps high risk)
Sometimes it’s really hard - Strategic
Never done before
Requires new competencies and behaviors
High levels of uncertainty in all dimensions
NPD Stage-gate Discover – Incubate - Accelerate
We’re interested in doing this well
If all you have is a stage-gate process for New Product Development (NPD), you will struggle with strategic innovation
Copyright © 2019 The Inovo Group LLC
To design and conduct experiments, and use the results, to get as close to the true, valuable manifestation of a new artifact as possible.
Domain
Intent
Discover
Explore
Incubate
Experiment
Accelerate
Execute
What it takes to go from
concept to reality –
and get it right
Copyright © 2019 The Inovo Group LLC 7
* = Opportunity Readiness Level
Test
Learn
Adapt
Experiment
Methods&Tools
Mindset&Behavior
Path & Plan
ORL* 4 ORL 5 ORL 6
Early Mid Late
Bird-in-hand
Affordable loss
Patchwork Quilt
Pilot-in-the-plane
Lemonade
Mind-of-the-
Community
Jobs-to-be-done,
Personas
Artifact Design
(MVP etc.)
Use Cases
Requirements
Adoption Modeling
Map-to-market
Process & Mechanism
Copyright © 2019 The Inovo Group LLC 8
1 2 3 4 5 6 7 8 9
The path is guided by the Opportunity Readiness Level (ORL) scale
Organization
Demand
Design
System
Uncertainties to address
Information to gather
Rendering to use
The customized plans guide the experimental objectives and activities to learn what’s needed
Learning Objective
Hypothesis
Assumptions & Questions
Setup & Execution
Resources & Schedule
Results
What was learned
Surprises
Insights
Recommendations
Copyright © 2019 The Inovo Group LLC 9
Bird-in-hand {start with your means}
When expert entrepreneurs set out to build a new venture, they start with their
means: who I am, what I know, and whom I know. Then, the entrepreneurs
imagine possibilities that originate from their means.
Contrasts with: Pre-set goals or opportunities
Causal reasoning works inversely by
assembling means after a goal is set.
Affordable Loss {focus on the downside risk}
Expert entrepreneurs limit risk by understanding what they can afford to lose at
each step, instead of seeking large all-or-nothing opportunities. They choose
goals and actions where there is upside even if the downside ends up happening.
Contrasts with: Expected return
Causal reasoning first targets a return, then
works to minimize associated risk.
Lemonade {leverage contingencies}
Expert entrepreneurs invite the surprise factor. Instead of making “what-if”
scenarios to deal with worst-case scenarios, experts interpret “bad” news and
surprises as potential clues to create new markets.
Contrasts with: Avoiding surprises
Causal reasoning works to minimize the
probability of unexpected outcomes.
Patchwork Quilt {form partnerships}
Expert entrepreneurs build partnerships with self-selecting stakeholders. By
obtaining pre-commitments from these key partners early on in the venture, experts
reduce uncertainty and co-create the new market with its interested participants.
Contrasts with: Competitive analysis
Causal reasoning presumes that
competitors are rivals to contend with.
Pilot-in-the-plane {control v. predict}
By focusing on activities within their control, expert entrepreneurs know their
actions will result in the desired outcomes. An effectual worldview is rooted in
the belief that the future is neither found nor predicted, but rather made
Contrasts with: Inevitable trends
Causal reasoning accepts that established
market forces will cause the future unfold.
* From Effectuation.org
Copyright © 2019 The Inovo Group LLC 10
Experimental approach is informed
by the scientific method
Learn:
Identify key responses
and compare with
hypotheses and
assumptions to reveal
new insights.
Adapt:
Identify key
functional and
experiential changes
and create new
artifacts to test and
the means to test
them
Test:
Expose people to
developing versions in
controlled contexts and
see how they respond
01
04
Scientific Method Incubation
Formulated Question
Hypothesis
Concept (Protocept,
MVP, Prototype)
Prediction
Uncertainty
(Assumptions)
Testing Testing
Analysis Analysis
Data Recording & Sharing
Independent Review
Replication Adaptation
Experiment
02
Mind of the
Community
1
• Building an adopter
and partner
community
• Gathering
opportunity insights
• Identifying first
adopters and
partners
Copyright © 2019 The Inovo Group LLC 11
Network, Market &
Adoption
• Understanding future
value network
• Insight into market
potential
• Market fit and
market entry
5
Offering and B-
Model Design
• Alternative business
model concepts
• Minimally viable
offerings
• Protocepts,
Prototypes, Pilots
• Technology adoption
and engineering
3
JTBD, Personas
& Effects
2
• Identifying adopter
motivations
• Prioritizing the jobs
an offering does
• Uncovering and
validating value
claims
• Design thinking for
user experience
Use Cases &
Requirements
• Future paths and
platform potential
• Learning plans for
market fit
• First application test
– point-of-the-spear
• Customer adoption
and adaptation
4
Copyright © 2019 The Inovo Group LLC
Incubate
Experiment
4 5 6 7
Opportunity Readiness Level
Choose what to incubate wisely. This is a commitment to try and turn an opportunity into a business.
Is the opportunity ready?
Is the opportunity good enough?
Act like a VC
• Choose among many
• Take an outside perspective
• Evaluate the team
• This is a seed-stage commitment
• Choosing nothing is OK
• Choosing several is OK
• Set milestones
• Take a portfolio perspective
Copyright © 2019 The Inovo Group LLC 13
The Elevator Pitch (1 minute)
1. What need or desire (of whom) is addressed?
2. What’s the potential size of the prize (value)?
3. How can the company approach and participate?
The Pitch Deck
1. What is it?
2. Who is it for? Why will they want it?
3. Why is it special? How significant is it?
4. How different is it from what exists today?
5. How big could it be?
6. What is your first application (step)?
7. Where are you in the journey?
8. How fast can you go?
9. Who is involved and why?
The Ask – Seed money for the first experiment
Copyright © 2019 The Inovo Group LLC 14
A well-defined methodology and tools to support
making decisions about what to invest in.
Does the current portfolio reflect the company’s
innovation strategy?
Exception status of each opportunity in the
portfolio?
What is ready for transition to acceleration?
What should be abandoned?
What is recommended to add?
Past, current and expected spend
Estimated value of the portfolio over time (post
launch).
Strategic
Innovation
Canvas
Should
Could
Canvas
• Opportunity will not be put into stage-gate
• A venture lead will be put in charge
• They will have transactional authority – hiring, deal making, etc.
• An advisory board will be formed to help the venture lead
• The new ‘business’ will be funded like a startup
• Increasing rounds of funding based on milestones
• The new business will be removed from the normal business planning cycles
and financial metrics
• It will have its own metrics and milestones determined by the Venture Advisory Board
and Innovation Portfolio Board
Copyright © 2019 The Inovo Group LLC 15
• Team Composition
- Intrapreneur/New Venture Leader
• The startup exec. – visionary champion
• Has transactional authority – legal, HR, etc.
- Domain Experts and Connectors
- Experienced Operators and startup
Enthusiasts
• Team formation & lifespan
- Permanent & persistent
• Team built to establish the business
• Many continue on into acceleration
- Secondment
• From internal resources within BUs
• From external partners
Copyright © 2019 The Inovo Group LLC 16
Ambidextrous mindset
Effective networking
Internal legitimacy
Motivated and fast
Operational rigor
Partnering proclivity
People Attributes
Decision velocity
Make decisions quickly and move on
Take action before all the information you want is
available
Make decisions with only 70% of the information you would like
to have
Distinguish reversible and non-reversible
decisions
Know when something is existential and act accordingly
Disagree and commit
It’s okay to disagree, but commit to support the decisions that
are made
Copyright © 2019 The Inovo Group, LLC 17
Executive oversight instead of management
Let those responsible make the decisions – be informed but
don’t micro-manage
Freedom to operate – deal-making authority
Let intra/entre-preneurs do what they need to do to build a
business
Differentiated support and incentive systems
(compensation, legal, HR)
Create new systems to support moving fast
Provide support to the Intrapreneur
Put together a startup board that helps the business with
advice, connections and
Incubation to Acceleration Transition
Experimentation is done. The offering and business model is set.
Time to focus on operational excellence efficiencies and scale.
Decisions
• Where does this happen? In an existing business unit? In a new
business unit? Outside?
• Who does this happen with? What partners are needed? Where do
internal resources come from?
• What metrics will be applied to the business? When? How is success
determined?
• Who leads it? The intrapreneur, an executive, an outsider?
• How is credit apportioned? What is the story that will be told? How
are incentives aligned?
Uncertainties have been reduced and there is a path to growth
and profitability that, while not without risk, is highly probable.
Incubate
Experiment
Accelerate
Execute
Copyright © 2019 The Inovo Group LLC 19
To be good at incubation one needs to
to be comfortable with uncertainty, to
commit to experimentation and to
nurture an entrepreneurial mindset.
Copyright © 2019 The Inovo Group, LLC
For more information, check out our website at www.theinovogroup.com
or drop us a line at +1 (888) 464-6686.
With Inovo as collaboration
partner and guide, organizations
transform their innovation
offerings, cultures & capabilities.

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Incubation Phase

  • 1. INCUBATION EXPERIMENTING YOUR WAY TO NEW BUSINESS SUCCESS
  • 2. Copyright © 2019 The Inovo Group LLC 2 A company that is good at incubating new businesses is one that will thrive in the world we are living in where every industry, market and technology is transforming before our eyes.
  • 3. Strategic innovations require a different creation process For strategic innovations* with high levels of uncertainty, it’s practically impossible to get it ‘right’ at the beginning. Iterative experimentation is necessary. New Product Development (NPD) processes aren’t up to the task “You don’t learn to walk by following the rules, You learn by doing and falling over” Richard Branson – founder of Virgin Group There are many opportunities that are overlooked or passed over that others then often exploit. New product development processes are not delivering breakthrough opportunities. We are stuck close to our core. Transformational opportunities are rare and without them, we cannot meet our growth objectives. * Strategic innovations are those that stretch the company’s existing boundaries to provide transformational or breakthrough opportunities. They are often characterized by high levels of uncertainty and organizational barriers that jeopardize their success.
  • 4. The incubation of strategic opportunities is a journey that requires the enterprise to learn and to push its boundaries This journey is one that requires both an external and an internal focus to cross the ‘valley of disagreement and uncertainty’ • The valley where uncertainty and risk can derail even the most promising boundary pushing opportunities Incubation is a mindset, an approach, a process and methods and tools to help an opportunity cross the valley • It provides the necessary impedance match for boundary pushing opportunities Copyright © 2019 The Inovo Group LLC 4 A commitment to act and invest in a way that promotes learning & boundary pushing Concept Reality Disagreement & uncertainty
  • 5. Copyright © 2019 The Inovo Group LLC 5 Sometimes it’s straight-forward - Sustaining Close to the core Have the required competencies Low levels of uncertainty (though perhaps high risk) Sometimes it’s really hard - Strategic Never done before Requires new competencies and behaviors High levels of uncertainty in all dimensions NPD Stage-gate Discover – Incubate - Accelerate We’re interested in doing this well If all you have is a stage-gate process for New Product Development (NPD), you will struggle with strategic innovation
  • 6. Copyright © 2019 The Inovo Group LLC To design and conduct experiments, and use the results, to get as close to the true, valuable manifestation of a new artifact as possible. Domain Intent Discover Explore Incubate Experiment Accelerate Execute What it takes to go from concept to reality – and get it right
  • 7. Copyright © 2019 The Inovo Group LLC 7 * = Opportunity Readiness Level Test Learn Adapt Experiment Methods&Tools Mindset&Behavior Path & Plan ORL* 4 ORL 5 ORL 6 Early Mid Late Bird-in-hand Affordable loss Patchwork Quilt Pilot-in-the-plane Lemonade Mind-of-the- Community Jobs-to-be-done, Personas Artifact Design (MVP etc.) Use Cases Requirements Adoption Modeling Map-to-market Process & Mechanism
  • 8. Copyright © 2019 The Inovo Group LLC 8 1 2 3 4 5 6 7 8 9 The path is guided by the Opportunity Readiness Level (ORL) scale Organization Demand Design System Uncertainties to address Information to gather Rendering to use The customized plans guide the experimental objectives and activities to learn what’s needed Learning Objective Hypothesis Assumptions & Questions Setup & Execution Resources & Schedule Results What was learned Surprises Insights Recommendations
  • 9. Copyright © 2019 The Inovo Group LLC 9 Bird-in-hand {start with your means} When expert entrepreneurs set out to build a new venture, they start with their means: who I am, what I know, and whom I know. Then, the entrepreneurs imagine possibilities that originate from their means. Contrasts with: Pre-set goals or opportunities Causal reasoning works inversely by assembling means after a goal is set. Affordable Loss {focus on the downside risk} Expert entrepreneurs limit risk by understanding what they can afford to lose at each step, instead of seeking large all-or-nothing opportunities. They choose goals and actions where there is upside even if the downside ends up happening. Contrasts with: Expected return Causal reasoning first targets a return, then works to minimize associated risk. Lemonade {leverage contingencies} Expert entrepreneurs invite the surprise factor. Instead of making “what-if” scenarios to deal with worst-case scenarios, experts interpret “bad” news and surprises as potential clues to create new markets. Contrasts with: Avoiding surprises Causal reasoning works to minimize the probability of unexpected outcomes. Patchwork Quilt {form partnerships} Expert entrepreneurs build partnerships with self-selecting stakeholders. By obtaining pre-commitments from these key partners early on in the venture, experts reduce uncertainty and co-create the new market with its interested participants. Contrasts with: Competitive analysis Causal reasoning presumes that competitors are rivals to contend with. Pilot-in-the-plane {control v. predict} By focusing on activities within their control, expert entrepreneurs know their actions will result in the desired outcomes. An effectual worldview is rooted in the belief that the future is neither found nor predicted, but rather made Contrasts with: Inevitable trends Causal reasoning accepts that established market forces will cause the future unfold. * From Effectuation.org
  • 10. Copyright © 2019 The Inovo Group LLC 10 Experimental approach is informed by the scientific method Learn: Identify key responses and compare with hypotheses and assumptions to reveal new insights. Adapt: Identify key functional and experiential changes and create new artifacts to test and the means to test them Test: Expose people to developing versions in controlled contexts and see how they respond 01 04 Scientific Method Incubation Formulated Question Hypothesis Concept (Protocept, MVP, Prototype) Prediction Uncertainty (Assumptions) Testing Testing Analysis Analysis Data Recording & Sharing Independent Review Replication Adaptation Experiment 02
  • 11. Mind of the Community 1 • Building an adopter and partner community • Gathering opportunity insights • Identifying first adopters and partners Copyright © 2019 The Inovo Group LLC 11 Network, Market & Adoption • Understanding future value network • Insight into market potential • Market fit and market entry 5 Offering and B- Model Design • Alternative business model concepts • Minimally viable offerings • Protocepts, Prototypes, Pilots • Technology adoption and engineering 3 JTBD, Personas & Effects 2 • Identifying adopter motivations • Prioritizing the jobs an offering does • Uncovering and validating value claims • Design thinking for user experience Use Cases & Requirements • Future paths and platform potential • Learning plans for market fit • First application test – point-of-the-spear • Customer adoption and adaptation 4
  • 12. Copyright © 2019 The Inovo Group LLC Incubate Experiment 4 5 6 7 Opportunity Readiness Level Choose what to incubate wisely. This is a commitment to try and turn an opportunity into a business. Is the opportunity ready? Is the opportunity good enough? Act like a VC • Choose among many • Take an outside perspective • Evaluate the team • This is a seed-stage commitment • Choosing nothing is OK • Choosing several is OK • Set milestones • Take a portfolio perspective
  • 13. Copyright © 2019 The Inovo Group LLC 13 The Elevator Pitch (1 minute) 1. What need or desire (of whom) is addressed? 2. What’s the potential size of the prize (value)? 3. How can the company approach and participate? The Pitch Deck 1. What is it? 2. Who is it for? Why will they want it? 3. Why is it special? How significant is it? 4. How different is it from what exists today? 5. How big could it be? 6. What is your first application (step)? 7. Where are you in the journey? 8. How fast can you go? 9. Who is involved and why? The Ask – Seed money for the first experiment
  • 14. Copyright © 2019 The Inovo Group LLC 14 A well-defined methodology and tools to support making decisions about what to invest in. Does the current portfolio reflect the company’s innovation strategy? Exception status of each opportunity in the portfolio? What is ready for transition to acceleration? What should be abandoned? What is recommended to add? Past, current and expected spend Estimated value of the portfolio over time (post launch). Strategic Innovation Canvas Should Could Canvas
  • 15. • Opportunity will not be put into stage-gate • A venture lead will be put in charge • They will have transactional authority – hiring, deal making, etc. • An advisory board will be formed to help the venture lead • The new ‘business’ will be funded like a startup • Increasing rounds of funding based on milestones • The new business will be removed from the normal business planning cycles and financial metrics • It will have its own metrics and milestones determined by the Venture Advisory Board and Innovation Portfolio Board Copyright © 2019 The Inovo Group LLC 15
  • 16. • Team Composition - Intrapreneur/New Venture Leader • The startup exec. – visionary champion • Has transactional authority – legal, HR, etc. - Domain Experts and Connectors - Experienced Operators and startup Enthusiasts • Team formation & lifespan - Permanent & persistent • Team built to establish the business • Many continue on into acceleration - Secondment • From internal resources within BUs • From external partners Copyright © 2019 The Inovo Group LLC 16 Ambidextrous mindset Effective networking Internal legitimacy Motivated and fast Operational rigor Partnering proclivity People Attributes
  • 17. Decision velocity Make decisions quickly and move on Take action before all the information you want is available Make decisions with only 70% of the information you would like to have Distinguish reversible and non-reversible decisions Know when something is existential and act accordingly Disagree and commit It’s okay to disagree, but commit to support the decisions that are made Copyright © 2019 The Inovo Group, LLC 17 Executive oversight instead of management Let those responsible make the decisions – be informed but don’t micro-manage Freedom to operate – deal-making authority Let intra/entre-preneurs do what they need to do to build a business Differentiated support and incentive systems (compensation, legal, HR) Create new systems to support moving fast Provide support to the Intrapreneur Put together a startup board that helps the business with advice, connections and
  • 18. Incubation to Acceleration Transition Experimentation is done. The offering and business model is set. Time to focus on operational excellence efficiencies and scale. Decisions • Where does this happen? In an existing business unit? In a new business unit? Outside? • Who does this happen with? What partners are needed? Where do internal resources come from? • What metrics will be applied to the business? When? How is success determined? • Who leads it? The intrapreneur, an executive, an outsider? • How is credit apportioned? What is the story that will be told? How are incentives aligned? Uncertainties have been reduced and there is a path to growth and profitability that, while not without risk, is highly probable. Incubate Experiment Accelerate Execute
  • 19. Copyright © 2019 The Inovo Group LLC 19 To be good at incubation one needs to to be comfortable with uncertainty, to commit to experimentation and to nurture an entrepreneurial mindset.
  • 20. Copyright © 2019 The Inovo Group, LLC For more information, check out our website at www.theinovogroup.com or drop us a line at +1 (888) 464-6686. With Inovo as collaboration partner and guide, organizations transform their innovation offerings, cultures & capabilities.