2. About MIS
MIS is the use of information technology, people, and business processes to
record, store and process data to produce information that decision makers
can use to make day to day decisions. MIS is a people-oriented field with an
emphasis on service through technology. A large portion of the MIS degree
focuses on data analysis, teamwork, leadership, project management,
customer service, and underlying business theories . MIS is a hierarchical
subset of information systems. MIS is more organization-focused narrowing
in on leveraging information technology to increase business value.
Computer science is more software-focused dealing with the applications that
may be used in MIS.
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3. METHODOLOGY
Objective:
• Understand and analyse the key business strategies and operational models of Zara, a leading
fashion retailer.
Scope:
• Focus on Zara's business operational management, and marketing.
Research Type:
• Conduct a mixed-methods approach, combining qualitative and quantitative analyses.
Data Collection:
• Utilize primary and secondary sources.
• Primary: Interviews with Zara executives, store managers, and employees.
• Secondary: Extract information from annual reports, industry publications, and academic
articles.
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4. Giant Clothing Store Zara demonstrated their latest technology, which was designed to
aid in various shoplifting actions. Inditex SA is scrambling to get a new anti-shoplifting
technology at its Zara stores, somewhat delaying its distribution because the security
tags were easy to recognize and remove in early tests. The technique depends on
small RFID chips, which eliminates the need for checkout clerks to remove hard plastic
tags off garments.
However, the fresh tech has run into some severe technical faults, as revealed by
numerous store employees. According to the persons who demanded not to be
identified, the technology may potentially make theft easier. The problems arise as
stores strengthen their defenses in reaction to an upsurge in stealing.
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PROBLEM IDENTIFICATION
5. WHAT IS RFID ?
RFID stands for Radio-Frequency Identification. It is a technology that uses radio
waves to transmit data between a reader and an electronic tag attached to an object,
animal, or person for the purpose of identification and tracking. RFID systems typically
consist of three main components:
• RFID Tags - These are small electronic devices that consist of a microchip and an
antenna.
• RFID Reader - This device emits radio waves and reads the information stored
on RFID tags.
• Database or Backend System - The information read by the RFID reader is
typically linked to a database or backend system where additional data and
records are stored.
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6. QUESTION
How has the implementation of
RFID (Radio-Frequency
Identification) tags in Zara stores
led to operational challenges or
problems within the company's
information system?
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7. SOLUTION
Zara should think about introducing extra anti-theft measures in conjunction with RFID technology to solve
the issue of increased theft potential. This can involve stepping up surveillance, giving employees more
security training, and combining RFID with other security technology.
Zara should collaborate closely with its RFID technology vendors to maintain a steady and timely supply of
RFID components to reduce supply bottlenecks that cause delays. This could entail expanding the pool of
suppliers or creating stronger supply contracts.
Zara needs to be transparent with its employees about the benefits and drawbacks of RFID technology. To
ensure that staff members are knowledgeable about how to utilize technology successfully, particularly its
role in preventing theft, training programs should be put in place.
The procedure of implementing RFID technology is complicated. Zara should develop a culture of continuous
improvement and assess the technology's efficiency on a regular basis to lower theft and enhance store
operations.
The overall shopping experience can be enhanced if Zara informs customers about the advantages of RFID
technology, such as simpler and quicker checkout procedures.
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9. CONCLUSION
In conclusion our survey on Zara has put light on the important aspect for today’s
generation: the integration of RFID technology. From out survey we can see how
there is a gap among the general population about the RFID.
Yet, for this technology to reach its full potential, it is imperative that consumers
and industry stakeholders alike are well-informed about its capabilities and
implications. In a world that is becoming increasingly interconnected and reliant on
technology, being educated about innovations like RFID is not just an option but a
necessity. It is through collective efforts to inform and educate that we can pave the
way for a more technologically savvy society, where the potential of RFID and other
advancements can be fully harnessed for the benefit of all.
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