1. Ihtesham ur Rehman
Electronics Engineer
PERSONALDETAILS
M: 0321-4991854 M: 0324-1499190 E: gsmpak@hotmail.com Add:651- B –Sabzazar Lahore
ACADEMIC QUALIFICATIONS
B-Tech (Honors) Electronics PIMSATUniversity 2006-2008
B-Tech(Pass) Electronics PIMSAT University 2006
DAE (Electronics) GovernmentCollegeofTechnology, Lahore, Pakistan1997
ProfessionalExperience
Siyana Technologies (Microsoft Repair factory)
Work Shop Manager March 2007-May2016
Duties
 Overall supervisingof Mobile Phones Repair&QA operations
 Ensure maximumProductivitywiththe QualityonDailyBasis
 ResearchanddevelopmenttoImprove ProductsQuality
 Faultanalysisof all handsetcomplaints ThroughCircuitDiagram
 Conducttrainingof upcomingdevicesandTechnologies
 ProductTuningand SecurityData Management
 Coachingthe service Teamincomplex Repairoperation
 Assigning The Tasksto the TeamAccording theirskillsandexperience
 Beingin-charge of ESD control.
 Maintainingthe recordof EPA monitoring/ESDcontrol programonmonthlybases.
 AttendingOnline Training
 MeetingswithThe managementforsmoothRepairoperations andPlanning
 Online Reportingforcomplex faultsandTheirSolutionsglobally( Genius)
 MonitoringThe Turnaroundtime (TAT) OndailyBasis
 Decision forRejections of Misused/LiquidDamageddevices
 MaintainThe TUCSON operations
 Generate operational ReportsfromHKSandshare withThe management
 ApprovalsforThe Replacements/SWAPof Devices
 Internal AuditingandProvidingSupportforExternal Audit

2. IMTCL- International Marketing and Trading Company (Private) Limited
(TELETEC)
ASSISTANT MANAGER January 2006-April 2007
Duties
 The assignmentdemands both leadership and technical roles.
 On the technical side,the responsibilities include:
 Faultanalysisof all handsetcomplaints.
 Level-II repairingof Nokia GSM handsets.
 Repairingof 3G mobiles.
 Upgradingmobile software.
 Interfacingwith Nokia On-line(NOL) for warranty statuses,software upgrades,manuals and servicebulletin etc
 Coachingthe serviceTeam in complex Repair operation
Chimera(Private) Limited
Service Manager April 2001-April 2006
Duties
 Overall supervision of the servicelab.
 Faultanalysisand Level-III repairingof Nokia GSM handsets
 Implementing uBGA repair processes usingequipment from ZEVAC and METCALL
 Implementing SMT Rework Station for parts level repairing.
 Calibration of handsets after parts replacement.
 Upgradingmobile software.
Trainings and participations
 Participated in the technical training held on December 30, 2002 at NOKIA MIDDLE EAST Dubai
U.A.E Service City
 Internal Auditing certified Integrated Management System (BUREAU VERITAS (Based
On ISO 9001:2000& ISO14001:2004)

3. Technical Skills
 Access of Nokia/Microsoft Online Technical Support (NCOM)
 Soldering Hints, Soldering Tools, Soldering Procedure
 Service Manual Lev 3&4 Introduction, Flow chart Troubleshooting,
 Schematic diagram introduction, reading and understanding
 Schematic diagram introduction, reading and understanding
 Torque Setting Introduction, Torque requirement, Torque selection adjustment
 Symptoms code and fault code introduction
 Soldering of SMD Parts, BGA Handling and Rework
 Block Diagram of Nokia's DCT-4 and BB-5 Cell Phone Structure.
 Lead-free Soldering Hints, General Requirement for LF Soldering
 Hands On Soldering Practice.
 Nokia/Microsoft general/technical document Understanding
 Service Concept L-3&4, DCT-4 & BB-5
Equipment Handling
 UBGA Rework Station
 FPS 21
 UsingUniversal Radio Communication tester CMU 200 for multipletests and calibration
 Implementing RF (RX) Calibration & Testingwith Signal Generator 9 KHz-2.2 GHz Rohde.
 Implementing RF (TX/IQ) Calibration & Testing with Spectrum Analyzer 9khz-8ghz ADVANTEST (R3162)
 Using digital radio tester CTS 55 for final Quality Testing.
 Implementing Frequency Test with CRO 100 MHz-1.25gs/s Tektronix (Tds3012b).
REFERENCES – Available on request