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Harris Interactive's UK consumer team conduct monthly research on behalf of The Grocer magazine. This month we looked at ice cream and considered a range of consumer issues such as: purchase preferences and frequencies, consumption habits, health concerns, and attitudes to alternatives. Research was conducted online by Harris Interactive using a representative sample of 2049 GB adults aged 16+ between 23rd July-28th July 2014.

Ice Cream: Holding strong despite range of alternative options

Harris Interactive UK

Customer Power is a programme of research exploring the relationships that customers want to have with UK companies. We’ve previously looked at the financial services, mobile, pay tv & energy sectors and now we are putting retail banks under the spotlight. This presentation is the first in a series of 4. Here we look at whether consumers have the relationship they want with their bank, how it makes them feel, who the best banks are and why, and how banking compares with other sectors. We have lots more data from this self-funded research, so if you would like to hear more, please get in touch - our contact details are included at the end.

Customer Power: Banking part 1 of 4 - Retail banking relationships

Harris Interactive UK

Customer Power is a programme of research from Harris Interactive UK, exploring the relationships that customers want to have with their service providers. Harris Interactive recently looked at the mobile, financial services and energy sectors in the UK and here we are put the pay TV sector under the spotlight featuring feedback and comments from Sky, BT TV and Virgin Media customers. First released July 2014.

Exploring the relationships that UK cutstomers want to have with their pay TV...

Harris Interactive UK

Now in its fourth wave, SocialLife is Harris Interactive’s regular survey of UK social media use. We track interaction with 20+ social media sites ranging from the more established Facebook and Twitter to relative newcomers like Vine and Snapchat among a large, representative sample of online UK consumers. Additionally, we investigate topical social media issues and measure how effectively some of the nation’s best loved brands are leveraging social media to engage with consumers. In April and May 2014, we interviewed 5,500+ UK social media users aged 11+ to understand: - Which sites we are familiar with, have accounts with and use actively/value most - How often we use each site, when we use them most and why - Which devices we use to connect to each site - How much content we post - Which sites are ‘on the up’ and which are on a downward curve - How social media stacks up against traditional news sources - How we use social media to complain to service providers These results were first shared in July 2014.

SocialLife4 - UK Social Media Usage Trends - July 2014

Harris Interactive UK

Britain's love of chocolate shows no sign of abating, as the Grocer reported on our recent poll, if shoppers were allowed just one treat, a third would choose chocolate. Together with the Grocer we investigated consumer's views towards Confectionery - covering the good, the bad and the ugly, and we wanted to share this research with you. Harris Interactive interviewed 2,081 members of the British Public aged 16+ through our online Omnibus service, to probe consumer attitudes towards confectionery in general, looking at a range of issues including health, pricing, product size, and displays amongst others.

Confectionery - the good the bad and the ugly

Harris Interactive UK

"Mirror, mirror on the wall..." - the grooming habits of UK men and women

Harris Interactive UK

Wearable technology is on everyone's lips at the moment with Facebook, Google, Samsung and Apple, to name a few, all investing heavily in technology designed to monitor how we perform as humans. We interviewed a nationally representative sample of 5,000+ UK consumers during Apirl/May 2014 to explore their thoughts on wearable tech. This infographic provides a top-level view of the key survey insights - first published: 5th June 2014.

Infographic: Wearable Technology

Harris Interactive UK

Infographic: UK social media usage - voting intention

Harris Interactive UK

Infographic: UK social media usage - platform registration

Harris Interactive UK

This infographic, using data from SocialLife3 in January 2014, highlights some of the current challenges Twitter faces. SocialLife is Harris Interactive's regular tracking survey offering the most comprehensive insights available on the UK social media scene. We investigate which platforms consumers have heard of, which they are signed up to, how often they use them and a lot more besides... these findings first published 28th May 2014

Infographic: UK social media usage - Twitter

Harris Interactive UK

SocialLife is Harris Interactive's regular tracking survey offering the most comprehensive insights available on the UK social media scene. In SocialLife3 we looked at topical social media issues including the controversy surrounding celebrity selling and use of the #ad, social media bullying, bashtagging, live TV tweeting and account hacking. We investigate which platforms consumers have heard of, which they are signed up to, how often they use them and a lot more besides. This infographic was first published 7th March 2014.

Infographic: UK social media usage - SocialLife3 overview

Harris Interactive UK

Infographic: Customer Power - Pay TV negotiations

Harris Interactive UK

Infographic: Customer Power - Pay TV relationship strength

Harris Interactive UK

Infographic: Customer Power - Pay TV sector overview

Harris Interactive UK

Infographic: UK social media usage - LinkedIn

Harris Interactive UK

This infographic demonstrates that Instagram has a strong youth base in the UK but has not yet penetrated older demographics. SocialLife is Harris Interactive's regular tracking survey offering the most comprehensive insights available on the UK social media scene. We investigate which platforms consumers have heard of, which they are signed up to, how often they use them and a lot more besides... these findings first published 28th May 2014

Infographic: UK social media usage - Instagram

Harris Interactive UK

This infographic confirms Facebook's dominant position in the UK social media arena right now. And points to why mobile will be increasingly important for the platform in future. SocialLife is Harris Interactive's regular tracking survey offering the most comprehensive insights available on the UK social media scene. We investigate which platforms consumers have heard of, which they are signed up to, how often they use them and a lot more besides... these findings first published 19th May 2014

Infographic: UK social media usage - Facebook

Harris Interactive UK

This presentation and supporting webcast investigates how and why mobile network operators should connect more effectively with their customers? The report makes use of data collected and analysed by Harris Interactive's stakeholder research team, and presents our research model for identifying and understanding the key drivers, rational, emotional and intentional, which can be used to improve stakeholder engagement. The results disclosed in these reports may not be used for advertising, marketing, or promotional purposes without the prior written consent of Harris Interactive. Products, logos and brand names are trademarks or registered trademarks of their respective owners.

Mobile Connections - Engagement with Mobile Network Operators

Harris Interactive UK

SocialLife is Harris Interactive’s regular survey of UK social media use. We track interaction with 20+ social media sites ranging from the more established Facebook and Twitter to relative newcomers like Vine and Snapchat among a large, representative sample of online UK consumers. Additionally, we investigate topical social media issues and measure how effectively some of the nation’s best loved brands are leveraging social media to engage with consumers. - Which sites we are familiar with, have accounts with and use actively/value most - How often we use each site, when we use them most and why - Which devices we use to connect to each site - How much content we post - Which sites are ‘on the up’ and which are on a downward curve - How we feel about celebrities using social media to promote products and services - How social media stacks up against traditional news sources - Who suffers from social media ‘bullying’ and where this happens - How we use social media to complain to service provider The results disclosed in these reports may not be used for advertising, marketing, or promotional purposes without the prior written consent of Harris Interactive. Products, logos and brand names are trademarks or registered trademarks of their respective owners.

UK Social Media Usage Trends - September 2013

Harris Interactive UK

What drives someone to get a connected device? What do they expect to get out of it – and what, once they have one, do they really use it for? Recent O2 research showed that voice calls account for under 10% of the time people spend with smartphones. This is not because we spend less time talking – rather it is that we spend so much time doing other things. It’s when we look at these behaviours that we see what drives the choices buyers are making. Tablets are not just big-screen smartphones, and smartphones have values which tablets are unlikely to replace. And what about other issues? Will NFC and Augmented Reality take a hold? Are we becoming over-reliant on our devices? Are our devices secure against a myriad of digital threats? Welcome to Touchscreen Life, Harris Interactive’s report on smartphones, tablets and modern digital life.

Touchscreenlife - Tablets and Smartphones Summary Report July 2012

Harris Interactive UK

More from Harris Interactive UK (20)

Ice Cream: Holding strong despite range of alternative options

Customer Power: Banking part 1 of 4 - Retail banking relationships

Exploring the relationships that UK cutstomers want to have with their pay TV...

SocialLife4 - UK Social Media Usage Trends - July 2014

Confectionery - the good the bad and the ugly

"Mirror, mirror on the wall..." - the grooming habits of UK men and women

Infographic: Wearable Technology

Infographic: UK social media usage - voting intention

Infographic: UK social media usage - platform registration

Infographic: UK social media usage - Twitter

Infographic: UK social media usage - SocialLife3 overview

Infographic: Customer Power - Pay TV negotiations

Infographic: Customer Power - Pay TV relationship strength

Infographic: Customer Power - Pay TV sector overview

Infographic: UK social media usage - LinkedIn

Infographic: UK social media usage - Instagram

Infographic: UK social media usage - Facebook

Mobile Connections - Engagement with Mobile Network Operators

UK Social Media Usage Trends - September 2013

Touchscreenlife - Tablets and Smartphones Summary Report July 2012

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