3. Principles of Management
Recap
Highlights
The Manager: Omnipotent or Symbolic?
The External Environment: Constraints and
Challenges
Organizational Culture: Constraints and Challenges
Current Issues in Organizational Culture
4. THE MANAGER: Omnipotent or Symbolic?
Omnipotent View of Management
The view that managers are directly responsible for an
organization’s success or failure
Symbolic View Of Management
The view that much of an organization’s success or failure is
due to external forces outside managers’ control.
6. THE EXTERNAL ENVIRONMENT:
Constraints and Challenges
External Environment
Those factors and forces outside the organization that
affect its performance.
8. THE EXTERNAL ENVIRONMENT:
Constraints and Challenges
Specific Environment
This is the part of the environment that is directly
relevant to the achievement of an organization’s goals.
It consists of the crucial constituencies or stakeholders
that can positively or negatively influence an
organization’s effectiveness.
10. THE EXTERNAL ENVIRONMENT:
Constraints and Challenges
The Economic Environment
The Demographic Environment
How the External Environment Affects Managers
Managerial Perspective of Competitive Intelligence
11. THE EXTERNAL ENVIRONMENT:
Constraints and Challenges
Environmental Uncertainty
The degree of change and complexity in an
organization’s environment
Environmental Complexity
The number of components in an organization’s
environment and the extent of the organization’s
knowledge about those components.
15. ORGANIZATIONAL CULTURE:
Constraints and Challenges
What is Organizational Culture
Strong culture
Where culture comes from & How it continues How
employees learn culture
How culture affects managers
16. What is Organizational Culture
Organizational Culture
The shared values, principles, traditions, and ways of
doing things that influence the way organizational
members act and that distinguish the organization from
other organizations.
20. Benefits of a Strong Cultures
Creates a stronger employee commitment to the
organization
Aids in the recruitment and socialization of new
employees
Fosters higher organizational performance by instilling
and promoting employee initiative
24. How Employees Learn Culture
Stories
Narratives of significant events or people, e.g.
organization founders, rule breaking, reaction to past
mistakes etc.
Rituals
Sequences of activities that express and reinforce the
important values and goals of the organization awarding
someone for high effort, nishane haider
25. How Employees Learn Culture
Material Artifacts and Symbols
Convey the kinds of behavior that are expected, e.g.
risk taking, participation, authority, etc.
architecture, elegance, casual, formal
Language
Acts as a common denominator that bonds members
27. Current Issues in Organizational Culture
Creating an Innovative Culture
Creating a Customer-Responsive Culture
Creating a Sustainability Culture
28. Creating an Innovative Culture
Innovative culture look like:
i. Challenges & involvement
ii. Freedom
iii. Trust & Openness
iv. Idea Time
v. Playfulness/humor
vi. Conflict Resolution
vii. Debates
viii.Risk Taking
30. Creating a Sustainability Culture
Companies that achieve business goals and increase
long-term shareholder value by integrating economic,
environmental, and social opportunities into business
strategies may develop sustainability into the
organization’s overall culture.