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Principles of
Management
FACILITATED BY
MS. JAVERIA SATTAR
Principles of Management
Recap
Highlights
The Manager: Omnipotent or Symbolic?
The External Environment: Constraints and
Challenges
Organizational Culture: Constraints and Challenges
Current Issues in Organizational Culture
THE MANAGER: Omnipotent or Symbolic?
Omnipotent View of Management
The view that managers are directly responsible for an
organization’s success or failure
Symbolic View Of Management
The view that much of an organization’s success or failure is
due to external forces outside managers’ control.
Constraints on Managerial Discretion
THE EXTERNAL ENVIRONMENT:
Constraints and Challenges
External Environment
Those factors and forces outside the organization that
affect its performance.
Components of External Environment
THE EXTERNAL ENVIRONMENT:
Constraints and Challenges
Specific Environment
This is the part of the environment that is directly
relevant to the achievement of an organization’s goals.
It consists of the crucial constituencies or stakeholders
that can positively or negatively influence an
organization’s effectiveness.
The Organization and its Environment
THE EXTERNAL ENVIRONMENT:
Constraints and Challenges
The Economic Environment
The Demographic Environment
How the External Environment Affects Managers
Managerial Perspective of Competitive Intelligence
THE EXTERNAL ENVIRONMENT:
Constraints and Challenges
Environmental Uncertainty
The degree of change and complexity in an
organization’s environment
Environmental Complexity
The number of components in an organization’s
environment and the extent of the organization’s
knowledge about those components.
Environmental Uncertainty Matrix
Managing Stakeholder Relationships
Stakeholders
Any constituencies in the organization’s environment
that are affected by an organization’s decisions and
actions.
Organizational Stakeholders
ORGANIZATIONAL CULTURE:
Constraints and Challenges
What is Organizational Culture
Strong culture
Where culture comes from & How it continues How
employees learn culture
How culture affects managers
What is Organizational Culture
Organizational Culture
The shared values, principles, traditions, and ways of
doing things that influence the way organizational
members act and that distinguish the organization from
other organizations.
Dimensions of Organizational Culture
Strong Cultures
Strong Cultures
Organizational cultures in which the key values are
intensely held and widely shared.
Strong vs Weak Culture
Benefits of a Strong Cultures
Creates a stronger employee commitment to the
organization
Aids in the recruitment and socialization of new
employees
Fosters higher organizational performance by instilling
and promoting employee initiative
No deviation
New ideas
seniority
Contrasting Organizational Cultures
Where culture comes from
Socialization
The process that helps employees adapt to the
organization’s culture.
Establishing and Maintaining Culture
How Employees Learn Culture
Stories
Narratives of significant events or people, e.g.
organization founders, rule breaking, reaction to past
mistakes etc.
Rituals
Sequences of activities that express and reinforce the
important values and goals of the organization awarding
someone for high effort, nishane haider
How Employees Learn Culture
Material Artifacts and Symbols
Convey the kinds of behavior that are expected, e.g.
risk taking, participation, authority, etc.
architecture, elegance, casual, formal
Language
Acts as a common denominator that bonds members
Types of Managerial Decisions Affected by
Culture
Current Issues in Organizational Culture
Creating an Innovative Culture
Creating a Customer-Responsive Culture
Creating a Sustainability Culture
Creating an Innovative Culture
Innovative culture look like:
i. Challenges & involvement
ii. Freedom
iii. Trust & Openness
iv. Idea Time
v. Playfulness/humor
vi. Conflict Resolution
vii. Debates
viii.Risk Taking
Creating a Customer-Responsive Culture
Creating a Sustainability Culture
Companies that achieve business goals and increase
long-term shareholder value by integrating economic,
environmental, and social opportunities into business
strategies may develop sustainability into the
organization’s overall culture.
W-3.pptx

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W-3.pptx

  • 1.
  • 3. Principles of Management Recap Highlights The Manager: Omnipotent or Symbolic? The External Environment: Constraints and Challenges Organizational Culture: Constraints and Challenges Current Issues in Organizational Culture
  • 4. THE MANAGER: Omnipotent or Symbolic? Omnipotent View of Management The view that managers are directly responsible for an organization’s success or failure Symbolic View Of Management The view that much of an organization’s success or failure is due to external forces outside managers’ control.
  • 6. THE EXTERNAL ENVIRONMENT: Constraints and Challenges External Environment Those factors and forces outside the organization that affect its performance.
  • 8. THE EXTERNAL ENVIRONMENT: Constraints and Challenges Specific Environment This is the part of the environment that is directly relevant to the achievement of an organization’s goals. It consists of the crucial constituencies or stakeholders that can positively or negatively influence an organization’s effectiveness.
  • 9. The Organization and its Environment
  • 10. THE EXTERNAL ENVIRONMENT: Constraints and Challenges The Economic Environment The Demographic Environment How the External Environment Affects Managers Managerial Perspective of Competitive Intelligence
  • 11. THE EXTERNAL ENVIRONMENT: Constraints and Challenges Environmental Uncertainty The degree of change and complexity in an organization’s environment Environmental Complexity The number of components in an organization’s environment and the extent of the organization’s knowledge about those components.
  • 13. Managing Stakeholder Relationships Stakeholders Any constituencies in the organization’s environment that are affected by an organization’s decisions and actions.
  • 15. ORGANIZATIONAL CULTURE: Constraints and Challenges What is Organizational Culture Strong culture Where culture comes from & How it continues How employees learn culture How culture affects managers
  • 16. What is Organizational Culture Organizational Culture The shared values, principles, traditions, and ways of doing things that influence the way organizational members act and that distinguish the organization from other organizations.
  • 18. Strong Cultures Strong Cultures Organizational cultures in which the key values are intensely held and widely shared.
  • 19. Strong vs Weak Culture
  • 20. Benefits of a Strong Cultures Creates a stronger employee commitment to the organization Aids in the recruitment and socialization of new employees Fosters higher organizational performance by instilling and promoting employee initiative
  • 22. Where culture comes from Socialization The process that helps employees adapt to the organization’s culture.
  • 24. How Employees Learn Culture Stories Narratives of significant events or people, e.g. organization founders, rule breaking, reaction to past mistakes etc. Rituals Sequences of activities that express and reinforce the important values and goals of the organization awarding someone for high effort, nishane haider
  • 25. How Employees Learn Culture Material Artifacts and Symbols Convey the kinds of behavior that are expected, e.g. risk taking, participation, authority, etc. architecture, elegance, casual, formal Language Acts as a common denominator that bonds members
  • 26. Types of Managerial Decisions Affected by Culture
  • 27. Current Issues in Organizational Culture Creating an Innovative Culture Creating a Customer-Responsive Culture Creating a Sustainability Culture
  • 28. Creating an Innovative Culture Innovative culture look like: i. Challenges & involvement ii. Freedom iii. Trust & Openness iv. Idea Time v. Playfulness/humor vi. Conflict Resolution vii. Debates viii.Risk Taking
  • 30. Creating a Sustainability Culture Companies that achieve business goals and increase long-term shareholder value by integrating economic, environmental, and social opportunities into business strategies may develop sustainability into the organization’s overall culture.