IBM Network And Service Management Solutions Help SBB keep trains on schedule
Let’s build a smarter planet Schweizerische Bundesbahnen (SBB) Leverages rail system and network transparency to keep trains on schedule Transporting over 800,000 passengers and more than 220,000 tons of Schweizerische Bundesbahnen cargo each day, Schweizerische Bundesbahnen (SBB), or Swiss Federal (SBB) Railways, is easily considered the nation’s leading transportation Berne Switzerland Travel & Transportation company. The organization maintains 3,011 kilometers of track that www.sbb.ch connect more than 800 rail stations. And the business is Switzerland’s fourth-largest employer, with nearly 28,000 employees. To maintain railway tracks and the overall transportation infrastructure, SBB also “Trying to manage 3,000 maintains a large construction organization that engages in roughly 5,000 construction programs each year. kilometers of track is a particularly daunting The Need task. But, by leveraging Smooth operations are essential for SBB’s 9,000 trains a day, which rely our new IBM solution, on different technologies and interaction with multiple stakeholders, including a large telco provider and a power company. Existing we’re able to see our entire monitoring systems were inefficient: in 2005 a one day system problem infrastructure clearly and stranded nearly 200,000 passengers, costing almost US$5 million. A respond to problems before more aggressive service management strategy was needed to prevent future events of this type. they can affect our operations.” The Solution — Martin Schaeren, SBB, along with Alcatel-Lucent, developed a service management Head of BU Service Management, Swiss solution using IBM technology to provide a comprehensive view of the Federal Railways (SBB) client’s overall infrastructure. IBM Tivoli® Netcool™ monitors status of IT and physical assets - including switches and sensors - throughout the client’s network that connects over 800 train stations and rail lines. And, automated diagnostics and alerts systems reduce the likelihood of future outages.