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HP +62 818 155458,
+62 812 9897 9187
Hermansyah
Jl Chrysan III Blok J3 No.15 Jakasetia
Bekasi 17147 Indonesia
hersyah.bei@gmail.com
hersyah@yahoo.com
Telecommunication executive with significant hands-on experience on expanding the network
through end-to-end planning, detailed engineering, deployment and implementation, as well as
managing daily OAM, on a large scaled 2G/3G network with 40 million active subscribers.
 Experienced in Tower Business management & investment, wide networkings with leaders from
major network operators, vendors and partners, and tower providers.
 Experienced in 2G/3G wireless network deployment, heading team performing network planning,
Capex management, site acquisition, lease management, network infrastructure (civil & mechanical
and power engineering), radio network design (2G/EDGE, 3G/HSPA+), transmission engineering
(microwave, IP packet, fibre and submarine), core network (ngHLR, MSS, MGW,IN/SCP, and
packet core SGSN/GGSN) and VAS infrastructure; managing yearly CAPEX of 1,25 bio USD for
deploying 12,000 sites end-to-end (2012 achievement).
 Experienced in managing daily network operation and maintenance of 2G/3G network, managing
yearly OPEX of 100 million USD, on a multi-vendor environment, using TMN & ITU-T standard, e-
TOM model, as well as transforming network operation towards managed service, revenue shared
model for VAS & Network Operation.
 Skilled in people management and development, leading, coaching, counselling and motivating
team and individuals, improving them through performance driver and improvement plans, with end
target of achieving the shared KPI’s.
 Managed partners and vendors, transforming company strategic directions & initiatives into real
target to be achieved and cascaded down to detailed implementation initiatives.
Strong strategic thinker and initiator with leadership quality for achieving bottom-line goals, including
managing multi-disciplinary, cross-cultural teams toward a common purpose. Drive entire team with
quality orientation, targeting to achieve end customer satisfaction. Interacted as leader over 500 internal
engineers, experts from vendor, executing network transformation towards quality based network through
mass network roll-out activity of over 34K base stations, 6K nodeB’s, 300 core switches, 400
RNCs/BSCs, end-to-end including all transport, fibre optic backbone and MPLS infrastructure.
MBA, General Management, from Monash University, Australia through IPMI Business School dual
degree, executive weekend program, Jan 2003 to July 2005.
Sarjana Teknik / B.Eng in Electrical Engineering, Satya Wacana Christian University, 1988-1993.
PROFESSIONAL EXPERIENCE
PT Inti Bangun Sejahtera, Tbk, Jakarta
 CTO, Chief Technology Officer for Product, Planning & Technology
PT Tower Bersama Group Tbk, Jakarta
 Advisor, Initial Set Up of New Product Innovation & Management
 Division Head of Product Innovation & Management, heading 5 Dept Heads
(Contract Management, Product Partnership & Development, Radio Network
Planning, Transmission Engineering, and Civil & Power Engineering)
PT XL Axiata Tbk, Jakarta
 Vice President, Network Infrastructure Development, managing 6 General
Managers, 25 managers and over 500 engineers.
 Vice President, Network Operation Center, managing 3 General Managers, 11
managers and over 250 engineers.
 General Manager, Network Planning & Development, Base Station Subsystem
 General Manager, Network Control Center, managing 5 managers and 145
telecommunication specialist.
 Manager, Configuration Management, Network Operation Center, managed 15
telecommunication specialists.
 Manager, Fault Management, Network Operation Center, managed 20 people,
2016 - Now
 Sep’15 – Now
2013 - 2014
 Jul’13 – Jan’14
 Feb’14 – Aug’15
1996 – 2013
 Feb’08 – Jun’13
 Oct’06 – Jan’08
 Mar’06 – Sep’06
 Mar’05 – Mar’06
 Sep’99 – Feb’05
 Apr’97 – Aug’99
2
HP +62 818 155458,
+62 812 9897 9187
Hermansyah
Jl Chrysan III Blok J3 No.15 Jakasetia
Bekasi 17147 Indonesia
hersyah.bei@gmail.com
hersyah@yahoo.com
OBJECTIVES
I am seeking a upline management position with an aggressive information technology and
telecommunication company focused on exploiting emerging technologies which address digital
convergence in the IP broadband telecommunications industry. I am also considering technical
consultancy job where my background can be at the highest beneficial. I am willing to be relocated
globally for the opportunity to translate advanced technology into consolidated market penetration and
commercial success.
PROFESSIONAL EXPERIENCE
PT Inti Bangun Sejahtera Tbk (IBST) is the fourth biggest public listed tower provider company in
Indonesia. IBST owns 2,3K towers and 1K of micro-cell poles and in-building solutions. IBST leases
out towers, poles and in-buildings solution not only to Smartfren, but also to all other big Mobile
Operators, i.e. Telkomsel, Indosat, XL, Hutch, Internux/Firstmedia etc. Since September 2015, I joined
the company as the Chief Technology Officer (CTO), to strengthen the technical capabilities within the
organization. The CTO group consists of 3 department heads with the functions described as below:
1. Master Planning, responsible for all technical aspects related to tower, microcell pole, in-building
solution and fibre optic built. The group is also responsible to maximize company investment by
ensuring every new investment will contribute to a maximized return in future, i.e. the Radio
Network Planning group perform site planning and NOM identification, radio planning mapping &
analysis to existing tower location, the Civil & Mechanical Engineering group to perform new
development on the tower and microcell poles innovation.
2. Product & Partnership Development, translate every technical aspect into a new product
development & innovation. The group is responsible for the new product pricing scheme, establish
new partnership with third parties who has similar product delivery and/or developers who own
residential area to develop mutual benefits, and contract management to finalize contract, master
lease agreement and amendment with customers.
3. Transmission Development, establish links and backhauls for customers end-site tower and
microcell poles connection, adjusting to customer needs, either through microwave, fibre optic as
well as the metro-E network with the design and development of Multi Protocol Label Switching
(MPLS) to enable LTE-ready transport network for Mobile Operator and corporate customers.
In October 2013, I joined PT Tower Bersama Group Tbk (TBG). TBG is second the largest Tower
Provider in Indonesia, owns 11K towers and hundreds of micro-cell poles and in-building solutions.
TBG leases out towers, microcell poles and in-building solution to all Mobile Operators in Indonesia,
i.e. Telkomsel, Indosat, XL, Hutch, Smartfren, Internux/Firstmedia etc. Firstly, I was entering a one
year contract with TBG for providing advisory to the boards. I set up a new organization, Product
Management and Innovation division under Product & Innovation directorate, with the main task to
ensure maximization of company assets and investments (Tower, Poles, Hotel BTS, In-Building
solution, Fibre Optic network). Starting from Feb 2014, I was assigned as the Division Head of this
newly set-up organization. The group consists of 5 department heads with the functions described as
below:
1. Product & Partnership Development department, responsible for both existing product
modification and new product to be commercially ready, including determination of the proper
pricing, and preparing internal ecosystem and necessary socialization to adopt the product into
the company IT system so that proper invoicing to the product can be performed.
2. Contract Management department, establish contract, master lease agreement and amendment
with customers (which are network operators like Telkomsel, XL, Indosat, H3I, Smartfren,
Internux, Firstmedia) for tower and IBS rental.
3. Infrastructure Engineering department, responsible for the design and engineering of tower,
camouflage, pole, rooftop pole, Hotel BTS, including civil and power engineering.
3
HP +62 818 155458,
+62 812 9897 9187
Hermansyah
Jl Chrysan III Blok J3 No.15 Jakasetia
Bekasi 17147 Indonesia
hersyah.bei@gmail.com
hersyah@yahoo.com
4. Radio Network Engineering department, perform site planning and NOM identification, radio
planning analysis, in-building design and deployment, as well as radio network optimization to
help customer to improve their radio coverage.
5. Transmission Engineering department, establish link and backhaul for company end-site
adjusting to customer needs, fibre optic network and MPLS network design and development, and
prepare migration to LTE-ready transport network.
Prior to joining TBG, I was working for PT XL Axiata Tbk, the second largest GSM/3G Operator in
Indonesia. By the time I left the company, XL owned 40 million active subscribers, served by
nationwide coverage supported with nG-HLRs, Amdocs convergent Billing System, eServe/Oracle
SCP and MMX/FDA, Ericsson and Huawei MSSs/MGWs, BTSs and node-Bs, IP microwaves, with
thousand km of fiber optic backbone and submarine cables. I joined PT XL during its early years in
February 1996.
In April 1997, I was appointed to build Network Operation Center (NOC) which was the center of XL’s
network operation activity. As a manager who responsible for Network Fault Management section
under Network Operation Center, I was involved with key activities below :
 Managed the team performing surveillance functionality, 7 days by 24 hours, of the entire network
owned by XL to deliver highest quality of network. In doing so, set-up processes and controls to
ensure network alarms being dispatched to the relevant maintenance forces and follow-ups were
in-places.
 Managed the team performing daily network operation and maintenance, ensured resolution to
each problem.
 Organized and controlled pro-active routine (preventive) maintenance to the XL’s network
elements to ensure reliability and optimal performance.
 Empowered the team to conduct fault analysis to determine potential network problem through
pro-active analysis on the performance data, traffic measurement, trends analysis and customers’
trouble report.
In Sept 1999, I was appointed as a manager for network configuration management – under NOC,
to lead a team of 18 experienced telecommunication experts performing following tasks :
 Managed the integration of the new entities into the network (eg. new switches, new radio base
stations, new transmission links, etc.).
 Managed the configuration change on the network entities (base station, transmission link and
switching nodes), included expansion, relocation, re-homing and reconfiguration.
 Managed the setting of network entities’ parameters, code-points, routing/translation, link code
and signaling scheme, database, and software correction and patching.
 Managed and maintained the pricing and point-of-charging (POC) tables in the Intelligent Network
(IN) machine.
 Managed interconnection & IREG technical roaming team performing international roaming
connectivity, maintained the roaming partners database in XL’s switches, and vice versa to enable
reliable roaming functionality.
Starting on March 2005, I was promoted to the more challenging position as a General Manager of
Network Control Center, to lead a team of 5 managers and 145 experienced telecommunication
experts performing following tasks :
 Managed OPEX budget for daily operational task in running and maintaining XL network ,
ensuring that effectiveness and efficiently of the team are achieved without disregarding the work
quality.
 Managed the network roll-out activities, ensure that expansion or newly-built network nodes
consist of switching core networks, value-added entities, transmission and fibre nodes, radio base
stations, etc. are integrated within scheduled time.
4
HP +62 818 155458,
+62 812 9897 9187
Hermansyah
Jl Chrysan III Blok J3 No.15 Jakasetia
Bekasi 17147 Indonesia
hersyah.bei@gmail.com
hersyah@yahoo.com
 Performed all daily operation and maintenance of XL networks.
 Managed maintenance contract from vendors for all equipment within XL premises. This task
includes developing and reviewing yearly maintenance contracts, negotiating deliverables within
available budget, ensuring that adequate required support are given to enable XL to run the
network smoothly.
Starting on March 2006, I was transferred to the more challenging position as a General Manager of
Network Planning and Development, Base Station Sub-system, to lead a team of 3 managers and 40
experienced telecommunication experts performing following tasks :
 Manage CAPEX for network equipment roll-out to ensure target achievement within budget
 Deploy newest radio technology and best implementation strategy.
 Build and align the group organization and human capital required to achieve targets & goals.
 Ensure the group to perform the job based on business process, whenever applicable, develop
new processes for quality improvements.
 Manage OPEX for day-to-day operation of the group to ensure the group runs within budget.
 Develop human capital within group to meet expertise required to perform the job.
On October 1st 2006, I was promoted as the Vice President of Network Operation Center, to lead 3
General Managers (GM Telco, GM IT, GM Optimization) and 11 managers with a team of 300
experienced telecommunication engineers to do following tasks:
 To ensure availability, accessibility and stability of XL GSM and 3G network through proper daily
operation and maintenance activity.
 To lead NOC division to improve XL GSM and 3G network quality through pro-active performance
management and to perform network optimization both on core, radio and access side.
 To manage daily configuration and release management activity, including network expansion,
roll-out, software upgrade, database management etc.
 To establish group strategies and to define goals of each sub-group to ensure group KPI
achievement as targeted.
 To ensure proper support from all network vendors by establishing maintenance support agreement and
ensuring that the contracted cost incur run within OPEX budget.
 To build and align the group organization and human capital required to achieve targets & goals, including
developing human capital required to perform the job.
From Feb 2008 up to June 2013, I was assigned to the most challenging job as the Vice President of
Network Infrastructure Development, to lead 6 General Managers (Planning, Core/VAS, Radio
RND, Transmission, Sitac and Infrastructure and Lease Management & External Affair) and 25
managers with a total team of 500 experienced telecommunication engineers with the main task to
build XL network by planning, designing and implementing XL network roll out and expansion
including new technology deployment in Core, Radio (2G/3G), Transmission, as well as network
supporting infrastructure (Civil, Mechanical, Power etc.).
 To manage yearly Capex management for network build and other group capex requirement,
develop business cases for shareholders approval, align with company strategic directions.
 To plan, design and implement XL network roll out and expansion on all network entities starting
from Core, Radio (2G/3G), Transmission (IP Microwave, Backbone, IP Core and MPLS) and
Network Infrastructure (SITAC, Tower, Power, Shelter, etc.) to support company business.
 To maintain optimum dimension and capacity on all network entities stated above and to ensure
network deliver best service on all sms, voice and data business.
5
HP +62 818 155458,
+62 812 9897 9187
Hermansyah
Jl Chrysan III Blok J3 No.15 Jakasetia
Bekasi 17147 Indonesia
hersyah.bei@gmail.com
hersyah@yahoo.com
 To manage cost and expense required (Opex) on operating and maintaining all network entities
with optimum spending without scarifying quality.
 To build group competency: identified required training both generic and technical, provide
coaching & counselling, ensured enough human capital required to deliver jobs required as stated
before.
 To ensure alignment with other groups within organization likes Sales & Marketing, Corporate
Strategy, Procurement, etc. to achieve company objectives and KPI.
 To transform the function within network towards managed services, i.e. VAS managed service
and NOC/FOP managed service (April 2012) to third party.
SPECIAL ASSIGNMENTS
 Chairperson for Ericsson User Group Asia Pacific (EUGAP) May 2007 – Dec 2008, representing
PT XL Axiata, Tbk, wide networking with key telecommunication players in Asia Pacific region,
attended meetings below :
 GSM 20th Ericsson User Group Asia-Pacific May 2008 (Kualalumpur, Malaysia), co-chaired
the meeting.
 GSM 19th Ericsson User Group Asia-Pacific Nov 2007 (Port Douglas, Australia), chaired the
meeting.
 GSM 18th Ericsson User Group Asia-Pacific May 2007 (Penang, Malaysia), co-chaired the
meeting.
 LINK member task force, 2010 – 2011, linking network investment of new build sites towards
potential revenue
 Chairman of Broadband Taskforce, lead XL internal group heads driving network transformation
towards broadband ready, benchmarking on eMobile, NTT DoCoMo, Softbank Japan, Apr - Oct
2010.
 Axiata Regional CTO Forum Attendants, various occasion from 2009 until 2013.
 Chairman of IT Committee, December 2009 – August 2010, company highest boards for IT
policies, best practices and investments.
 Member of Operating Committee (OpCom), Aug 2010 – Jun 2013.
 Member of Chief Operating Office Committee (COO Forum), Sep 2011 - Jun 2013.
 Technical Leader for Axis acquisition, weekly consolidation with BCG and Axis team, July 2012 –
June 2013.
MANAGEMENT TRAINING
INSEAD Singapore – Transition towards General Management June-Nov, Nov 2011, Axiata War
Game- Colleago Consulting, Lighthouse Coaching, John Robert Power – Communication & Table
Manner, All modules for MBA in General Management from IPMI/Monash University, MDP for
General Manager, MDP for Manager, Executing Strategy Using the Balanced Scorecard (IPMI), Hay-
Method Job Evaluation, The Five Pillars of Exemplary Leadership (BSO), Managing IT Projects (PMI,
Prosys Bangun Persada), Myers Briggs Type Indicator - Effective Team Building, Performance
Objective Session (DDI-Australia), Seven habits of highly effective people (Franklin Covey), Outbound
Management Training (Team Building), Finance for Non Finance Executive, Project Management
(IMMI), Problem Solving & Decision Making (PPM), Upline Management course for internal Axiata
group in Kualalumpur, Waigaya workshop, Blue Ocean strategy.
6
HP +62 818 155458,
+62 812 9897 9187
Hermansyah
Jl Chrysan III Blok J3 No.15 Jakasetia
Bekasi 17147 Indonesia
hersyah.bei@gmail.com
hersyah@yahoo.com
LANGUAGES
 Bahasa Indonesia (Native)
 English (Fluently)
 Mandarin (Daily - Oral)
 Dialect (Hakka & Tio Ciu) (Native - Oral)
REFERENCES
Available upon request.

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AHMAD HUSSAIN CV
 

Telecom Executive Resume for Network Management and Consultancy Roles

  • 1. 1 HP +62 818 155458, +62 812 9897 9187 Hermansyah Jl Chrysan III Blok J3 No.15 Jakasetia Bekasi 17147 Indonesia hersyah.bei@gmail.com hersyah@yahoo.com Telecommunication executive with significant hands-on experience on expanding the network through end-to-end planning, detailed engineering, deployment and implementation, as well as managing daily OAM, on a large scaled 2G/3G network with 40 million active subscribers.  Experienced in Tower Business management & investment, wide networkings with leaders from major network operators, vendors and partners, and tower providers.  Experienced in 2G/3G wireless network deployment, heading team performing network planning, Capex management, site acquisition, lease management, network infrastructure (civil & mechanical and power engineering), radio network design (2G/EDGE, 3G/HSPA+), transmission engineering (microwave, IP packet, fibre and submarine), core network (ngHLR, MSS, MGW,IN/SCP, and packet core SGSN/GGSN) and VAS infrastructure; managing yearly CAPEX of 1,25 bio USD for deploying 12,000 sites end-to-end (2012 achievement).  Experienced in managing daily network operation and maintenance of 2G/3G network, managing yearly OPEX of 100 million USD, on a multi-vendor environment, using TMN & ITU-T standard, e- TOM model, as well as transforming network operation towards managed service, revenue shared model for VAS & Network Operation.  Skilled in people management and development, leading, coaching, counselling and motivating team and individuals, improving them through performance driver and improvement plans, with end target of achieving the shared KPI’s.  Managed partners and vendors, transforming company strategic directions & initiatives into real target to be achieved and cascaded down to detailed implementation initiatives. Strong strategic thinker and initiator with leadership quality for achieving bottom-line goals, including managing multi-disciplinary, cross-cultural teams toward a common purpose. Drive entire team with quality orientation, targeting to achieve end customer satisfaction. Interacted as leader over 500 internal engineers, experts from vendor, executing network transformation towards quality based network through mass network roll-out activity of over 34K base stations, 6K nodeB’s, 300 core switches, 400 RNCs/BSCs, end-to-end including all transport, fibre optic backbone and MPLS infrastructure. MBA, General Management, from Monash University, Australia through IPMI Business School dual degree, executive weekend program, Jan 2003 to July 2005. Sarjana Teknik / B.Eng in Electrical Engineering, Satya Wacana Christian University, 1988-1993. PROFESSIONAL EXPERIENCE PT Inti Bangun Sejahtera, Tbk, Jakarta  CTO, Chief Technology Officer for Product, Planning & Technology PT Tower Bersama Group Tbk, Jakarta  Advisor, Initial Set Up of New Product Innovation & Management  Division Head of Product Innovation & Management, heading 5 Dept Heads (Contract Management, Product Partnership & Development, Radio Network Planning, Transmission Engineering, and Civil & Power Engineering) PT XL Axiata Tbk, Jakarta  Vice President, Network Infrastructure Development, managing 6 General Managers, 25 managers and over 500 engineers.  Vice President, Network Operation Center, managing 3 General Managers, 11 managers and over 250 engineers.  General Manager, Network Planning & Development, Base Station Subsystem  General Manager, Network Control Center, managing 5 managers and 145 telecommunication specialist.  Manager, Configuration Management, Network Operation Center, managed 15 telecommunication specialists.  Manager, Fault Management, Network Operation Center, managed 20 people, 2016 - Now  Sep’15 – Now 2013 - 2014  Jul’13 – Jan’14  Feb’14 – Aug’15 1996 – 2013  Feb’08 – Jun’13  Oct’06 – Jan’08  Mar’06 – Sep’06  Mar’05 – Mar’06  Sep’99 – Feb’05  Apr’97 – Aug’99
  • 2. 2 HP +62 818 155458, +62 812 9897 9187 Hermansyah Jl Chrysan III Blok J3 No.15 Jakasetia Bekasi 17147 Indonesia hersyah.bei@gmail.com hersyah@yahoo.com OBJECTIVES I am seeking a upline management position with an aggressive information technology and telecommunication company focused on exploiting emerging technologies which address digital convergence in the IP broadband telecommunications industry. I am also considering technical consultancy job where my background can be at the highest beneficial. I am willing to be relocated globally for the opportunity to translate advanced technology into consolidated market penetration and commercial success. PROFESSIONAL EXPERIENCE PT Inti Bangun Sejahtera Tbk (IBST) is the fourth biggest public listed tower provider company in Indonesia. IBST owns 2,3K towers and 1K of micro-cell poles and in-building solutions. IBST leases out towers, poles and in-buildings solution not only to Smartfren, but also to all other big Mobile Operators, i.e. Telkomsel, Indosat, XL, Hutch, Internux/Firstmedia etc. Since September 2015, I joined the company as the Chief Technology Officer (CTO), to strengthen the technical capabilities within the organization. The CTO group consists of 3 department heads with the functions described as below: 1. Master Planning, responsible for all technical aspects related to tower, microcell pole, in-building solution and fibre optic built. The group is also responsible to maximize company investment by ensuring every new investment will contribute to a maximized return in future, i.e. the Radio Network Planning group perform site planning and NOM identification, radio planning mapping & analysis to existing tower location, the Civil & Mechanical Engineering group to perform new development on the tower and microcell poles innovation. 2. Product & Partnership Development, translate every technical aspect into a new product development & innovation. The group is responsible for the new product pricing scheme, establish new partnership with third parties who has similar product delivery and/or developers who own residential area to develop mutual benefits, and contract management to finalize contract, master lease agreement and amendment with customers. 3. Transmission Development, establish links and backhauls for customers end-site tower and microcell poles connection, adjusting to customer needs, either through microwave, fibre optic as well as the metro-E network with the design and development of Multi Protocol Label Switching (MPLS) to enable LTE-ready transport network for Mobile Operator and corporate customers. In October 2013, I joined PT Tower Bersama Group Tbk (TBG). TBG is second the largest Tower Provider in Indonesia, owns 11K towers and hundreds of micro-cell poles and in-building solutions. TBG leases out towers, microcell poles and in-building solution to all Mobile Operators in Indonesia, i.e. Telkomsel, Indosat, XL, Hutch, Smartfren, Internux/Firstmedia etc. Firstly, I was entering a one year contract with TBG for providing advisory to the boards. I set up a new organization, Product Management and Innovation division under Product & Innovation directorate, with the main task to ensure maximization of company assets and investments (Tower, Poles, Hotel BTS, In-Building solution, Fibre Optic network). Starting from Feb 2014, I was assigned as the Division Head of this newly set-up organization. The group consists of 5 department heads with the functions described as below: 1. Product & Partnership Development department, responsible for both existing product modification and new product to be commercially ready, including determination of the proper pricing, and preparing internal ecosystem and necessary socialization to adopt the product into the company IT system so that proper invoicing to the product can be performed. 2. Contract Management department, establish contract, master lease agreement and amendment with customers (which are network operators like Telkomsel, XL, Indosat, H3I, Smartfren, Internux, Firstmedia) for tower and IBS rental. 3. Infrastructure Engineering department, responsible for the design and engineering of tower, camouflage, pole, rooftop pole, Hotel BTS, including civil and power engineering.
  • 3. 3 HP +62 818 155458, +62 812 9897 9187 Hermansyah Jl Chrysan III Blok J3 No.15 Jakasetia Bekasi 17147 Indonesia hersyah.bei@gmail.com hersyah@yahoo.com 4. Radio Network Engineering department, perform site planning and NOM identification, radio planning analysis, in-building design and deployment, as well as radio network optimization to help customer to improve their radio coverage. 5. Transmission Engineering department, establish link and backhaul for company end-site adjusting to customer needs, fibre optic network and MPLS network design and development, and prepare migration to LTE-ready transport network. Prior to joining TBG, I was working for PT XL Axiata Tbk, the second largest GSM/3G Operator in Indonesia. By the time I left the company, XL owned 40 million active subscribers, served by nationwide coverage supported with nG-HLRs, Amdocs convergent Billing System, eServe/Oracle SCP and MMX/FDA, Ericsson and Huawei MSSs/MGWs, BTSs and node-Bs, IP microwaves, with thousand km of fiber optic backbone and submarine cables. I joined PT XL during its early years in February 1996. In April 1997, I was appointed to build Network Operation Center (NOC) which was the center of XL’s network operation activity. As a manager who responsible for Network Fault Management section under Network Operation Center, I was involved with key activities below :  Managed the team performing surveillance functionality, 7 days by 24 hours, of the entire network owned by XL to deliver highest quality of network. In doing so, set-up processes and controls to ensure network alarms being dispatched to the relevant maintenance forces and follow-ups were in-places.  Managed the team performing daily network operation and maintenance, ensured resolution to each problem.  Organized and controlled pro-active routine (preventive) maintenance to the XL’s network elements to ensure reliability and optimal performance.  Empowered the team to conduct fault analysis to determine potential network problem through pro-active analysis on the performance data, traffic measurement, trends analysis and customers’ trouble report. In Sept 1999, I was appointed as a manager for network configuration management – under NOC, to lead a team of 18 experienced telecommunication experts performing following tasks :  Managed the integration of the new entities into the network (eg. new switches, new radio base stations, new transmission links, etc.).  Managed the configuration change on the network entities (base station, transmission link and switching nodes), included expansion, relocation, re-homing and reconfiguration.  Managed the setting of network entities’ parameters, code-points, routing/translation, link code and signaling scheme, database, and software correction and patching.  Managed and maintained the pricing and point-of-charging (POC) tables in the Intelligent Network (IN) machine.  Managed interconnection & IREG technical roaming team performing international roaming connectivity, maintained the roaming partners database in XL’s switches, and vice versa to enable reliable roaming functionality. Starting on March 2005, I was promoted to the more challenging position as a General Manager of Network Control Center, to lead a team of 5 managers and 145 experienced telecommunication experts performing following tasks :  Managed OPEX budget for daily operational task in running and maintaining XL network , ensuring that effectiveness and efficiently of the team are achieved without disregarding the work quality.  Managed the network roll-out activities, ensure that expansion or newly-built network nodes consist of switching core networks, value-added entities, transmission and fibre nodes, radio base stations, etc. are integrated within scheduled time.
  • 4. 4 HP +62 818 155458, +62 812 9897 9187 Hermansyah Jl Chrysan III Blok J3 No.15 Jakasetia Bekasi 17147 Indonesia hersyah.bei@gmail.com hersyah@yahoo.com  Performed all daily operation and maintenance of XL networks.  Managed maintenance contract from vendors for all equipment within XL premises. This task includes developing and reviewing yearly maintenance contracts, negotiating deliverables within available budget, ensuring that adequate required support are given to enable XL to run the network smoothly. Starting on March 2006, I was transferred to the more challenging position as a General Manager of Network Planning and Development, Base Station Sub-system, to lead a team of 3 managers and 40 experienced telecommunication experts performing following tasks :  Manage CAPEX for network equipment roll-out to ensure target achievement within budget  Deploy newest radio technology and best implementation strategy.  Build and align the group organization and human capital required to achieve targets & goals.  Ensure the group to perform the job based on business process, whenever applicable, develop new processes for quality improvements.  Manage OPEX for day-to-day operation of the group to ensure the group runs within budget.  Develop human capital within group to meet expertise required to perform the job. On October 1st 2006, I was promoted as the Vice President of Network Operation Center, to lead 3 General Managers (GM Telco, GM IT, GM Optimization) and 11 managers with a team of 300 experienced telecommunication engineers to do following tasks:  To ensure availability, accessibility and stability of XL GSM and 3G network through proper daily operation and maintenance activity.  To lead NOC division to improve XL GSM and 3G network quality through pro-active performance management and to perform network optimization both on core, radio and access side.  To manage daily configuration and release management activity, including network expansion, roll-out, software upgrade, database management etc.  To establish group strategies and to define goals of each sub-group to ensure group KPI achievement as targeted.  To ensure proper support from all network vendors by establishing maintenance support agreement and ensuring that the contracted cost incur run within OPEX budget.  To build and align the group organization and human capital required to achieve targets & goals, including developing human capital required to perform the job. From Feb 2008 up to June 2013, I was assigned to the most challenging job as the Vice President of Network Infrastructure Development, to lead 6 General Managers (Planning, Core/VAS, Radio RND, Transmission, Sitac and Infrastructure and Lease Management & External Affair) and 25 managers with a total team of 500 experienced telecommunication engineers with the main task to build XL network by planning, designing and implementing XL network roll out and expansion including new technology deployment in Core, Radio (2G/3G), Transmission, as well as network supporting infrastructure (Civil, Mechanical, Power etc.).  To manage yearly Capex management for network build and other group capex requirement, develop business cases for shareholders approval, align with company strategic directions.  To plan, design and implement XL network roll out and expansion on all network entities starting from Core, Radio (2G/3G), Transmission (IP Microwave, Backbone, IP Core and MPLS) and Network Infrastructure (SITAC, Tower, Power, Shelter, etc.) to support company business.  To maintain optimum dimension and capacity on all network entities stated above and to ensure network deliver best service on all sms, voice and data business.
  • 5. 5 HP +62 818 155458, +62 812 9897 9187 Hermansyah Jl Chrysan III Blok J3 No.15 Jakasetia Bekasi 17147 Indonesia hersyah.bei@gmail.com hersyah@yahoo.com  To manage cost and expense required (Opex) on operating and maintaining all network entities with optimum spending without scarifying quality.  To build group competency: identified required training both generic and technical, provide coaching & counselling, ensured enough human capital required to deliver jobs required as stated before.  To ensure alignment with other groups within organization likes Sales & Marketing, Corporate Strategy, Procurement, etc. to achieve company objectives and KPI.  To transform the function within network towards managed services, i.e. VAS managed service and NOC/FOP managed service (April 2012) to third party. SPECIAL ASSIGNMENTS  Chairperson for Ericsson User Group Asia Pacific (EUGAP) May 2007 – Dec 2008, representing PT XL Axiata, Tbk, wide networking with key telecommunication players in Asia Pacific region, attended meetings below :  GSM 20th Ericsson User Group Asia-Pacific May 2008 (Kualalumpur, Malaysia), co-chaired the meeting.  GSM 19th Ericsson User Group Asia-Pacific Nov 2007 (Port Douglas, Australia), chaired the meeting.  GSM 18th Ericsson User Group Asia-Pacific May 2007 (Penang, Malaysia), co-chaired the meeting.  LINK member task force, 2010 – 2011, linking network investment of new build sites towards potential revenue  Chairman of Broadband Taskforce, lead XL internal group heads driving network transformation towards broadband ready, benchmarking on eMobile, NTT DoCoMo, Softbank Japan, Apr - Oct 2010.  Axiata Regional CTO Forum Attendants, various occasion from 2009 until 2013.  Chairman of IT Committee, December 2009 – August 2010, company highest boards for IT policies, best practices and investments.  Member of Operating Committee (OpCom), Aug 2010 – Jun 2013.  Member of Chief Operating Office Committee (COO Forum), Sep 2011 - Jun 2013.  Technical Leader for Axis acquisition, weekly consolidation with BCG and Axis team, July 2012 – June 2013. MANAGEMENT TRAINING INSEAD Singapore – Transition towards General Management June-Nov, Nov 2011, Axiata War Game- Colleago Consulting, Lighthouse Coaching, John Robert Power – Communication & Table Manner, All modules for MBA in General Management from IPMI/Monash University, MDP for General Manager, MDP for Manager, Executing Strategy Using the Balanced Scorecard (IPMI), Hay- Method Job Evaluation, The Five Pillars of Exemplary Leadership (BSO), Managing IT Projects (PMI, Prosys Bangun Persada), Myers Briggs Type Indicator - Effective Team Building, Performance Objective Session (DDI-Australia), Seven habits of highly effective people (Franklin Covey), Outbound Management Training (Team Building), Finance for Non Finance Executive, Project Management (IMMI), Problem Solving & Decision Making (PPM), Upline Management course for internal Axiata group in Kualalumpur, Waigaya workshop, Blue Ocean strategy.
  • 6. 6 HP +62 818 155458, +62 812 9897 9187 Hermansyah Jl Chrysan III Blok J3 No.15 Jakasetia Bekasi 17147 Indonesia hersyah.bei@gmail.com hersyah@yahoo.com LANGUAGES  Bahasa Indonesia (Native)  English (Fluently)  Mandarin (Daily - Oral)  Dialect (Hakka & Tio Ciu) (Native - Oral) REFERENCES Available upon request.