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A Tool Kit for Credit Union
  Leaders and Lenders
     Module Three

      DRAFT FOR REVIEW - PLEASE
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Why do more women than men start
businesses in Canada but more men grow
them?
What barriers do women face in growing
their businesses?
How can credit union leaders and lenders
better support women to grow their
businesses?
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Vancity Community Foundation undertook
                   the
  Women Entrepreneurs: Financing
       Opportunities for Growth
project between 2011 – 2013 to address
             these questions.
    The project included extensive
research and a pilot project for women
           entrepreneurs.
           DRAFT FOR REVIEW - PLEASE
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The content of this tool kit reflects what we
 learned from project participants, service
  providers and advisors about how credit
    unions in Canada can better support
 women to grow their businesses and, by
    extension, support greater economic
          activity and job creation.


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Welcome to Module Three:

 Common Challenges Women
    Face in Growing their
        Businesses

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In this module we will explore
Some common challenges women may face
in growing their businesses including
      Setting business goals
      Knowledge of financing options
      Lack of assets, business skills and confidence
      Connection to networks and business supports
      Accessing new markets



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Introduction
• Women entrepreneurs are not a homogeneous group.
• Not all women face barriers to growing their businesses
  but many do. The Women’s Enterprise Centre identified
  common challenges including
   –   business education and training levels
   –   self-perceptions and confidence
   –   access to networks
   –   household income and assets
   –   family situation
   –   geography



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• Historically disadvantaged groups may face the
  same challenges more intensely and other
  barriers such as
  – language proficiency
  – familiarity with Canadian business environment
  – lack of skills recognition

• Effectively reaching sub-groups of women
  entrepreneurs, such as Aboriginal or immigrant
  women, will most likely require deliberate,
  thoughtful approaches on the part of credit
  unions.
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• So what else is holding women back from
  growing their businesses?
• It may have something to do with the
  reasons many women go into business to
  begin with – reasons discussed in Module
  Two.



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“Really it was just a happy accident that
  I ended up being an entrepreneur. It
   wasn’t planned at all but works well
   because I can control my time and
          have a flexible lifestyle”

           Kim van der Woerd, Evaluation Consultant,
                          First Nations Entrepreneur
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Challenge: Lack of Business Goals

• 69% of women surveyed by Women’s Enterprise Centre
  (2011) were motivated to start their business for reasons
  relating to “passion and self-fulfillment.”
• This influences how and when entrepreneurs prioritize
  business planning including setting goals and revenue
  targets.
• This lack of early planning results in an ‘I can do it all’
  approach rather anticipating what will be needed –
  financing, people, technology – to grow the business.


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• In addition, because women tend to
  operate smaller businesses, they are not
  always prepared for business growth
  needs when they occur.
• In British Columbia, the majority (60%) of
  women entrepreneurs operate as sole
  proprietors without paid help (Statistics
  Canada, 2010).

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“Women’s financial responsibilities
   are growing faster than their
           knowledge”
            Joan Cleveland, Senior VP, Prudential




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Challenge: Knowledge of
        Financing Options
• Often, women business owners finance
  their business needs through personal
  accounts and credit cards.
• They are also often not linked to
  professional or social networks to connect
  them to potential investors or lenders.


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“Survey data clearly shows that women
  tend to start companies using more of
  their own money and less capital from
     outside investors than men do.”

             Kauffman Foundation study (US, 2009)




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Challenge: Knowledge of Financing
             Options
• Women business owners are less likely to seek
  equity capital because they don’t understand the
  options, terms or jargon (Anne Day, Canadian
  Taskforce for Women’s Business Growth, 2011)

• Access to types of equity capital usually occurs
  through informal networks made up primarily of
  men. Women often do not have the personal
  relationships that provide the necessary access.
  (The Urban Institute, 2006)

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Challenge: Knowledge of
        Financing Options

• Women project participants said they need
  and want to know more about financial
  products for their businesses.
• They need better information, earlier,
  about how and when to seek financing.


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“Our big task is to find the right ways to help
   women entrepreneurs who want to think
      bigger and grow their businesses.
A big part of this is educating women about
 financing – why it’s important, the different
    types and how and when to access it.”

            Pam Chaloult , Managing Director, Renewal


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Challenge: Lack of Assets
• Lack of personal assets to leverage
  against loans
• Personal credit history
• Lack of business plan and cash flow
  projections
• Lack of relationship with lender

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Challenge: Lack of Business Skills
• Unsure of how to develop and implement a
  business growth plan
• Unsure how to measure success
• Not proactive at establishing relationships with
  business and financial advisors
• Timing: not knowing when to ask for financing
• Not understanding the seasonality and cash flow
  cycles of her business
• Lack of business experience and training
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Challenge: Lack of Confidence

• Not self-identifying as an entrepreneur
• Prior experience at a financial institution of
  not being taken seriously
• Reluctance to delegate and develop a
  human resources plan
• Fear that business growth will result in
  losing control of business and vision
• Fear of debt
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Challenge: Connection to Networks
• Barriers to accessing business coaching
  and training
• Not connected to business or trade
  associations
• Isolated in home-based, small or
  geographically remote businesses
• Lack of formal peer networking
  opportunities for historically disadvantaged
  groups
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Challenge: Accessing New Markets
• Can lack financial resources for new marketing initiatives
  (e.g.: participating in trade shows or trade missions).
• Women-owned businesses are often overlooked in
  corporate and government procurement policies
• Many women business owners do not know where to
  find help to access supplier diversity opportunities or
  know about existing organizations set up to do just that;
  such as WEConnect Canada and the Canadian
  Aboriginal and Minority Supplier Council (Canadian
  Taskforce for Women’s Business Growth)


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“One of the ways to overcome some of the
  barriers for accessing new markets is to
  become certified as a women business
   owner through WEConnect Canada.
WEConnect helps facilitate connections with
      corporations, both in Canada and
 internationally for women business owners
       ready and wanting to expand.”


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“Women’s Enterprise Centre (WEC) in B.C.
 understands that developing new markets
 takes time and money and has developed
       a loan product to fill that need.
WEC’s Market Development Loan can be
    used for working capital to finance
 inventory or marketing materials, pay for
  participating in trade shows and attend
        international business fairs.”

                       Kath Britton, CMA, MBA
   Business Advisor, Women’s Enterprise Centre
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The Result?
• As a result of the common challenges
  women entrepreneurs face, established
  businesses may not be ready to grow
  when opportunities arise.
• This is a lost opportunity to generate
  economic activity that creates employment
  and benefits the broader community.

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“If you are an entrepreneur, you should
    not leave your outcome to chance,
      you should set your own path to
   ensure everything you work towards
              is worthwhile.”

                   Natacha Beim, Founder and CEO,
                         Core Education & Fine Arts

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VIDEO




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Quiz
• Please click on this link to review the
  points covered in this module.
• Note to Reviewer:
  – Modules will include an optional, online quiz
    (5 to 6 questions), that will reinforce some of
    the key points made in the module.




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Resources
• Websites
• Articles
• Studies




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End Notes
• Anne Day. November 2011. “Why Do Women Entrepreneurs Fare
  Worse Than Men? “
• Huffington Post Canada.
• http://www.huffingtonpost.ca/anne-day/women-entrepreneurs-
  speak_b_1088257.html
• Canadian Taskforce for Women’s Business Growth:
  http://sites.telfer.uottawa.ca/womensenterprise/
• Prudential Financial. 2012. 2012-2013 Research Study. “Financial
  Experience & behaviours Among Women.”
• The Urban Institute. July 2006. “Capital Access for Women; Profile
  and Analysis of U.S. Best Practice Programs.” Ewing Marion
  Kauffman Foundation.
• WEConnectCanada - http://weconnectcanada.org/home.html
• Canadian Aboriginal and Minority Supplier Council -
  https://www.camsc.ca/about_camsc

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Project Partners
Project partners:




This project was funded by




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Module three for review (draft 11)

  • 1. A Tool Kit for Credit Union Leaders and Lenders Module Three DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 2. Why do more women than men start businesses in Canada but more men grow them? What barriers do women face in growing their businesses? How can credit union leaders and lenders better support women to grow their businesses? DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 3. Vancity Community Foundation undertook the Women Entrepreneurs: Financing Opportunities for Growth project between 2011 – 2013 to address these questions. The project included extensive research and a pilot project for women entrepreneurs. DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 4. The content of this tool kit reflects what we learned from project participants, service providers and advisors about how credit unions in Canada can better support women to grow their businesses and, by extension, support greater economic activity and job creation. DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 5. Welcome to Module Three: Common Challenges Women Face in Growing their Businesses DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 6. In this module we will explore Some common challenges women may face in growing their businesses including Setting business goals Knowledge of financing options Lack of assets, business skills and confidence Connection to networks and business supports Accessing new markets DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 7. Introduction • Women entrepreneurs are not a homogeneous group. • Not all women face barriers to growing their businesses but many do. The Women’s Enterprise Centre identified common challenges including – business education and training levels – self-perceptions and confidence – access to networks – household income and assets – family situation – geography DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 8. • Historically disadvantaged groups may face the same challenges more intensely and other barriers such as – language proficiency – familiarity with Canadian business environment – lack of skills recognition • Effectively reaching sub-groups of women entrepreneurs, such as Aboriginal or immigrant women, will most likely require deliberate, thoughtful approaches on the part of credit unions. DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 9. • So what else is holding women back from growing their businesses? • It may have something to do with the reasons many women go into business to begin with – reasons discussed in Module Two. DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 10. “Really it was just a happy accident that I ended up being an entrepreneur. It wasn’t planned at all but works well because I can control my time and have a flexible lifestyle” Kim van der Woerd, Evaluation Consultant, First Nations Entrepreneur DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 11. Challenge: Lack of Business Goals • 69% of women surveyed by Women’s Enterprise Centre (2011) were motivated to start their business for reasons relating to “passion and self-fulfillment.” • This influences how and when entrepreneurs prioritize business planning including setting goals and revenue targets. • This lack of early planning results in an ‘I can do it all’ approach rather anticipating what will be needed – financing, people, technology – to grow the business. DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 12. • In addition, because women tend to operate smaller businesses, they are not always prepared for business growth needs when they occur. • In British Columbia, the majority (60%) of women entrepreneurs operate as sole proprietors without paid help (Statistics Canada, 2010). DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 13. “Women’s financial responsibilities are growing faster than their knowledge” Joan Cleveland, Senior VP, Prudential DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 14. Challenge: Knowledge of Financing Options • Often, women business owners finance their business needs through personal accounts and credit cards. • They are also often not linked to professional or social networks to connect them to potential investors or lenders. DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 15. “Survey data clearly shows that women tend to start companies using more of their own money and less capital from outside investors than men do.” Kauffman Foundation study (US, 2009) DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 16. Challenge: Knowledge of Financing Options • Women business owners are less likely to seek equity capital because they don’t understand the options, terms or jargon (Anne Day, Canadian Taskforce for Women’s Business Growth, 2011) • Access to types of equity capital usually occurs through informal networks made up primarily of men. Women often do not have the personal relationships that provide the necessary access. (The Urban Institute, 2006) DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 17. Challenge: Knowledge of Financing Options • Women project participants said they need and want to know more about financial products for their businesses. • They need better information, earlier, about how and when to seek financing. DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 18. “Our big task is to find the right ways to help women entrepreneurs who want to think bigger and grow their businesses. A big part of this is educating women about financing – why it’s important, the different types and how and when to access it.” Pam Chaloult , Managing Director, Renewal DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 19. Challenge: Lack of Assets • Lack of personal assets to leverage against loans • Personal credit history • Lack of business plan and cash flow projections • Lack of relationship with lender DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 20. Challenge: Lack of Business Skills • Unsure of how to develop and implement a business growth plan • Unsure how to measure success • Not proactive at establishing relationships with business and financial advisors • Timing: not knowing when to ask for financing • Not understanding the seasonality and cash flow cycles of her business • Lack of business experience and training DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 21. Challenge: Lack of Confidence • Not self-identifying as an entrepreneur • Prior experience at a financial institution of not being taken seriously • Reluctance to delegate and develop a human resources plan • Fear that business growth will result in losing control of business and vision • Fear of debt DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 22. Challenge: Connection to Networks • Barriers to accessing business coaching and training • Not connected to business or trade associations • Isolated in home-based, small or geographically remote businesses • Lack of formal peer networking opportunities for historically disadvantaged groups DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 23. Challenge: Accessing New Markets • Can lack financial resources for new marketing initiatives (e.g.: participating in trade shows or trade missions). • Women-owned businesses are often overlooked in corporate and government procurement policies • Many women business owners do not know where to find help to access supplier diversity opportunities or know about existing organizations set up to do just that; such as WEConnect Canada and the Canadian Aboriginal and Minority Supplier Council (Canadian Taskforce for Women’s Business Growth) DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 24. “One of the ways to overcome some of the barriers for accessing new markets is to become certified as a women business owner through WEConnect Canada. WEConnect helps facilitate connections with corporations, both in Canada and internationally for women business owners ready and wanting to expand.” DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 25. “Women’s Enterprise Centre (WEC) in B.C. understands that developing new markets takes time and money and has developed a loan product to fill that need. WEC’s Market Development Loan can be used for working capital to finance inventory or marketing materials, pay for participating in trade shows and attend international business fairs.” Kath Britton, CMA, MBA Business Advisor, Women’s Enterprise Centre DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 26. The Result? • As a result of the common challenges women entrepreneurs face, established businesses may not be ready to grow when opportunities arise. • This is a lost opportunity to generate economic activity that creates employment and benefits the broader community. DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 27. “If you are an entrepreneur, you should not leave your outcome to chance, you should set your own path to ensure everything you work towards is worthwhile.” Natacha Beim, Founder and CEO, Core Education & Fine Arts DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 28. VIDEO DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 29. Quiz • Please click on this link to review the points covered in this module. • Note to Reviewer: – Modules will include an optional, online quiz (5 to 6 questions), that will reinforce some of the key points made in the module. DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 30. Resources • Websites • Articles • Studies DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 31. End Notes • Anne Day. November 2011. “Why Do Women Entrepreneurs Fare Worse Than Men? “ • Huffington Post Canada. • http://www.huffingtonpost.ca/anne-day/women-entrepreneurs- speak_b_1088257.html • Canadian Taskforce for Women’s Business Growth: http://sites.telfer.uottawa.ca/womensenterprise/ • Prudential Financial. 2012. 2012-2013 Research Study. “Financial Experience & behaviours Among Women.” • The Urban Institute. July 2006. “Capital Access for Women; Profile and Analysis of U.S. Best Practice Programs.” Ewing Marion Kauffman Foundation. • WEConnectCanada - http://weconnectcanada.org/home.html • Canadian Aboriginal and Minority Supplier Council - https://www.camsc.ca/about_camsc DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE
  • 32. Project Partners Project partners: This project was funded by DRAFT FOR REVIEW - PLEASE DO NOT CIRCULATE