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The rise of the digital donor
Civil Society / Charity Technology Conference
#charitytech15
Helena Martins @helkombi
Head of Digital Engagement @ndcs_uk
Landscape
screening
…
1 | … offline is dead
2 | the web & online too.
3 | it’s a beautiful digital world …
4 | … off many devices ...
4 | … where we’re always connected
5 | … where we also wear the tech.
6| a world of increasingly smart cities
7| … and less cash on our pockets!
8| where technology grows 4x
1st organise
Break down
the silos with
cross-
collaboration
teams
Work with common goals
between Fundraising,
Digital and Data Team
Understand
your donor …
… behaviour per channel,
journeys within the giving
funnel and why they
donate.
Understand
your funnel …
… conversion per channel,
per device and map the
multi-channel migration
2nd optimise
Single channel
optimisation
Inspect each channel of
your donation funnel.
£ Income £
Conversion
donations
Leads
Donation
page
Prospects
eyeballs
Multi-channel
fundraising
Activate all your channels
for fundraising.
Cross-channel
optimisation
Optimise the journeys
between channels and
different devices.
Cross-channel
fundraising
Develop campaigns with
multi-screen experiences
and or across different
channels.
3rd inspect & adapt
Analyse your
giving funnel
There’s always room for
improvement. Always!
4th repeat & have fun
Digital it’s not
a 9 to 5 job
Technology + Psychology +
Marketing = Digital Jedi
The rise of the digital donor
Civil Society / Charity Technology Conference
#charitytech15
Helena Martins @helkombi
/ Head of Digital Engagement
@ndcs_uk

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Rise of Digital Donors in an Always Connected World

Editor's Notes

  1. according to a survey byBarclays, Britain's technology sector is set to grow four times faster than Gross Domestic Product Gross domestic product (GDP) is a measure of the size of an economy This says that technology such as wearables, virtual reality, star ups … will grow 4 times more than any other product or industry. The forecast is even better for the following year, with the same company leaders estimating 15 per cent growth in 2016.