1. HECTOR M GUTIERREZ
9225 Park St. Apt A Bellflower, CA 90806• (909) 641-8688 • hglucky21@yahoo.com
Objective Seeking a position where I can utilize and further develop my knowledge and skills in the
technological field.
Experience Technician
June 2014 – Present Apple Cerritos, CA
 Troubleshooting devices on a daily basis
 Restore operating systems
 Activating and deactivating wireless phones
 Logic-solving related to issues with customers’ devices
 Continuously fix devices
 Configure devices to customers expectations
 Supervise and attend to customer needs
 Handling private and confidential customer records and enters the data into the system
 Helping consumers get a better understanding of technology
Bank Teller
September 2013 – June 2014 Wells Fargo Lakewood, CA
 Daily customer account transactions
 Sales
 Manages large amounts of cash flow
 Attends to customer needs
 Effectively handles private and confidential customer records
 Data entry
Sales Associate
November 2011 – June 2013 Best Buy Victorville, CA
 Troubleshooting devices on a daily basis
 Helping consumers get a better understanding of technology
 Activating and deactivating wireless phones
 Configured devices to customers expectations
 Maintaining daily budgets and goals
 Supervised and attends to customer needs
 Handling private and confidential customer records and enters the data into the system
 Cross checking customer’s personal information
 Handled requests from retailers and customers, and verifies the accuracy the sales
orders
 Data input of sales by product and sale per period
 Provided assistance to the manager in organization and maintenance of the office
 Assisted in organizing inventory
 Provided assistance to other departments
Hector M Gutierrez

2. Security Guard
August 2009 - November 2011 Securitas Security Services Victorville, CA
 Secured and maintained areas assigned with
 Attended to telephone calls and relayed information between departments
 Document ongoing traffic in and out of private property
 Filing and scanning documents
Supervisor Assistant
July 2007 - August 2009 First Nations for Directions Teens & Indigenous Fellowship
 Provided assistance to the youth within the organization
 Help desk support
 Technical Support
 Maintenance of network
 Organized the youth’s files and other important documents, attends to telephone calls
and emails
 Effectively maintained and organized the supplies and materials needed for events
 Assisted in organizing events
Education Victor Valley High School, Victorville, CA
High School Graduate 2006
DeVry University, Long Beach, CA
Degree: Bachelor of Science
Major: Computer Information System
March 2014 – Current
Projected Graduation: March 2016
Victor Valley College, Victorville, CA
June 2008- June 2011
Skills Microsoft Office, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Proficient in C# and C++
Excellent logic-solving skills
Knowledgeable of network configurations
References
 Linnette Juat- DeVry University: Operations Support Coordinator (760) 265-4683
 Karen Taogaga- Paramount Studios: Archives Coordinator (213) 910-2696
 Chris Rodriguez- American Fidelity Assurance Company: District Sales Manager (909) 560-
5656
Hector M Gutierrez