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Presents
TIME MANAGEMENT TRAINING
for
Southwest Airlines
“The bad news is time flies. The good news is you’re the pilot.”
Michael Altahuler
COMPANY HISTORY
Established in 1996 in Chicago, Illinois by Heather Mix.
Small Business Business to
Business
Corporate
Relations
TRACKING TIME CONSULTING: MISSION STATEMENT
“To effectively communicate
how one should spend time to
better benefit productivity
in the workplace.”
WHAT IS TIME MANAGEMENT?
Effectively utilizing time in a way to increase
production within a job.
WHY DOES TIME MANAGEMENT MATTER?
▪Wasting Time = Wasting Money
▪Employers don’t like it when money isn’t well spent.
▪Saving Time = Saving Money
▪Saving money calls for a much healthier workplace.
▪None of this is possible without an effective strategy to
prioritize that time
WHY DO WE NEED THESE SKILLS?
▪Any company can benefit from saving time
▪For companies, such as yourselves, time is of the essence
▪In today’s world, if someone is on frequent flights, it is
most likely that the person is of a busier routine…
WHY DO WE NEED THESE SKILLS? (CONT.)
▪According to Bureau of Transportation Statistics, as of August of 2015,
6.81% of flights were delayed because the aircraft arrived late.
▪8.9% of Southwest Airlines’ delays were due to this, as well.
▪Aircraft Carrier/Security delays = 6% of all delays
▪Why is this a problem?
▪This person has missed an opportunity to get the job of their dream.
▪All because of an error in time management.
WHAT COULD’VE BEEN DONE
DIFFERENTLY?
▪ More Training
▪ Less Distractions
▪ Motivation
▪ Priorities
▪ Rest
GOALS FOR YOU
Keep your priorities S.M.A.R.T.
S=Specific : Make your goals pertain to what you want
M=Measurable : Measure the progress you make
A= Attainable : Figure out new ways to make these goals
come true
R= Realistic : Expectation of an real outcome
T= Timely : Set up a time frame for completion
Everyday Tasks
▪ Ramp Agent
▪ Southwest’s task as a company
▪ Management- Upper, mid, lower
▪ Customer Service Agents
▪ Operations Agents
▪ Provisioning Agents
HOW ENERGY IS SPENT
▪ 3,300 flights everyday
▪ 35,000 Southwest Airlines Employees
TIME USAGE & ENERGY FLOW
▪ To-do lists
▪ Do the most important things first
▪ Delegate tasks when possible
▪ Avoid mental distractions
▪ Keep meetings short & efficient
TEAMWORK IS KEY
▪ How efficient is your group dynamic?
▪ Machine metaphor
- Specialization, Standardization, Predictability
▪ Teams are like bread
- People → Flour
- Communication → Water
- Goals → Yeast
ANALYZING YOUR PREFERENCES
Myers Briggs Personality Types
▪ Favorite World: Extraversion / Introversion
▪ Information: Sensing / Intuition
▪ Decisions: Thinking / Feeling
▪ Structure: Judging / Perceiving
IDENTIFY PERSONAL MOTIVATORS
Extrinsic Motivation: external factors
▪ Rewards
▪ Avoidance of punishment
Intrinsic Motivation: internal factors
▪ Personally rewarding
▪ Doing a task for its own sake
SWOT ANALYSIS
▪ Strengths: Organization skills, arriving early to work, conquering
difficult tasks first
▪ Weaknesses: Avoiding difficult tasks, arriving late to work, handling
stress poorly
▪ Opportunities: Utilizing an Action Plan, writing down goals, using a
daily planner
▪ Threats: Being assigned too many tasks, being assigned tasks for
which you are not qualified, unexpected interruptions
REVIEW A SUCCESSFUL DAY
Organization: Action Plan and To-Do List
Prioritization: Project Value, Profitability, and Time Constraints
Elimination: Delegate and Eliminate Tasks
WHAT IS AN ACTION PLAN?
An action plan focuses on one single goal
and can be used to achieve multiple
short term goals throughout any given
day.
WHAT IS A TO-DO LIST?
A To-Do list is a list that keeps track
of multiple activities that you need
to accomplish on a daily basis.
PLAN FOR SUCCESS: ACTION PLAN
What are you
currently
doing?
What tasks
need to be
completed?
Decide what tasks
are the most
important & move
them to the top of
your “To-Do” list.
What time and
order are these
tasks to be
completed?
PRIORITIZING WORK
Things to Consider
Project Value- How important is the project?
Profitability- Will we lose or make money from this?
Time Constraints- Are people depending on you to
complete a task?
TIME MANAGEMENT TOOLS
Website:
wunderlust.com
Google Calendar
Phone Applications:
ATracker
Priority Matrix
aTimeLogger
Other:
Wall Calendars
Agenda Book
Tracking Time Presentation

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Tracking Time Presentation

  • 1. Presents TIME MANAGEMENT TRAINING for Southwest Airlines “The bad news is time flies. The good news is you’re the pilot.” Michael Altahuler
  • 2. COMPANY HISTORY Established in 1996 in Chicago, Illinois by Heather Mix. Small Business Business to Business Corporate Relations
  • 3. TRACKING TIME CONSULTING: MISSION STATEMENT “To effectively communicate how one should spend time to better benefit productivity in the workplace.”
  • 4. WHAT IS TIME MANAGEMENT? Effectively utilizing time in a way to increase production within a job.
  • 5. WHY DOES TIME MANAGEMENT MATTER? ▪Wasting Time = Wasting Money ▪Employers don’t like it when money isn’t well spent. ▪Saving Time = Saving Money ▪Saving money calls for a much healthier workplace. ▪None of this is possible without an effective strategy to prioritize that time
  • 6. WHY DO WE NEED THESE SKILLS? ▪Any company can benefit from saving time ▪For companies, such as yourselves, time is of the essence ▪In today’s world, if someone is on frequent flights, it is most likely that the person is of a busier routine…
  • 7. WHY DO WE NEED THESE SKILLS? (CONT.) ▪According to Bureau of Transportation Statistics, as of August of 2015, 6.81% of flights were delayed because the aircraft arrived late. ▪8.9% of Southwest Airlines’ delays were due to this, as well. ▪Aircraft Carrier/Security delays = 6% of all delays ▪Why is this a problem? ▪This person has missed an opportunity to get the job of their dream. ▪All because of an error in time management.
  • 8. WHAT COULD’VE BEEN DONE DIFFERENTLY? ▪ More Training ▪ Less Distractions ▪ Motivation ▪ Priorities ▪ Rest
  • 9. GOALS FOR YOU Keep your priorities S.M.A.R.T. S=Specific : Make your goals pertain to what you want M=Measurable : Measure the progress you make A= Attainable : Figure out new ways to make these goals come true R= Realistic : Expectation of an real outcome T= Timely : Set up a time frame for completion
  • 10.
  • 11. Everyday Tasks ▪ Ramp Agent ▪ Southwest’s task as a company ▪ Management- Upper, mid, lower ▪ Customer Service Agents ▪ Operations Agents ▪ Provisioning Agents
  • 12. HOW ENERGY IS SPENT ▪ 3,300 flights everyday ▪ 35,000 Southwest Airlines Employees
  • 13. TIME USAGE & ENERGY FLOW ▪ To-do lists ▪ Do the most important things first ▪ Delegate tasks when possible ▪ Avoid mental distractions ▪ Keep meetings short & efficient
  • 14. TEAMWORK IS KEY ▪ How efficient is your group dynamic? ▪ Machine metaphor - Specialization, Standardization, Predictability ▪ Teams are like bread - People → Flour - Communication → Water - Goals → Yeast
  • 15. ANALYZING YOUR PREFERENCES Myers Briggs Personality Types ▪ Favorite World: Extraversion / Introversion ▪ Information: Sensing / Intuition ▪ Decisions: Thinking / Feeling ▪ Structure: Judging / Perceiving
  • 16. IDENTIFY PERSONAL MOTIVATORS Extrinsic Motivation: external factors ▪ Rewards ▪ Avoidance of punishment Intrinsic Motivation: internal factors ▪ Personally rewarding ▪ Doing a task for its own sake
  • 17. SWOT ANALYSIS ▪ Strengths: Organization skills, arriving early to work, conquering difficult tasks first ▪ Weaknesses: Avoiding difficult tasks, arriving late to work, handling stress poorly ▪ Opportunities: Utilizing an Action Plan, writing down goals, using a daily planner ▪ Threats: Being assigned too many tasks, being assigned tasks for which you are not qualified, unexpected interruptions
  • 18. REVIEW A SUCCESSFUL DAY Organization: Action Plan and To-Do List Prioritization: Project Value, Profitability, and Time Constraints Elimination: Delegate and Eliminate Tasks
  • 19. WHAT IS AN ACTION PLAN? An action plan focuses on one single goal and can be used to achieve multiple short term goals throughout any given day.
  • 20. WHAT IS A TO-DO LIST? A To-Do list is a list that keeps track of multiple activities that you need to accomplish on a daily basis.
  • 21. PLAN FOR SUCCESS: ACTION PLAN What are you currently doing? What tasks need to be completed? Decide what tasks are the most important & move them to the top of your “To-Do” list. What time and order are these tasks to be completed?
  • 22. PRIORITIZING WORK Things to Consider Project Value- How important is the project? Profitability- Will we lose or make money from this? Time Constraints- Are people depending on you to complete a task?
  • 23. TIME MANAGEMENT TOOLS Website: wunderlust.com Google Calendar Phone Applications: ATracker Priority Matrix aTimeLogger Other: Wall Calendars Agenda Book