1. Harry Goodman
Mobile: 07984583164 Email: 3d7omb@gmail.com
Address: 10 Park Lane, Oakham, LE15 6PG
Profile
Highly competent,motivated,young professional, that works well within teams as well as taking on
challenging tasks independently. Highly knowledgeable in Windows operating systems and a firm
graspof troubleshootingissueswithinthem.Experienceinmanagingall aspectsof awindowsdomain
environmentandthe networkinginfrastructure.Large interest inLinuxandprogrammingandhave so
farbecome familiarwiththe basicsof Java,Python,PowerShell,C#,PHPandmultiplequerylanguages.
Education and qualifications
The Beauchamp College,Oadby,Leicester2008 2011
6 GCSE’sgainedincludingmaths(B) andEnglish(C)
BTEC BusinessStudies(Pass)
ZenosIT Acadamy, LeicesterFeb2011 – July2011
MicrosoftCertifiedSolutionsAssociate
MicrosoftCertifiedTechnologySpecialist
MicrosoftCertifiedITProfessional
CompTIA A+ Certified
Level 3 DiplomainICT SystemsandPrinciples
Level 3 DiplomainICT Professional Competence
MicrosoftTechnologyAssociate:NetworkingFundamentals
MicrosoftTechnologyAssociate:SecurityFundamentals
MicrosoftTechnologyAssociate:WindowsOperatingSystemFundamentals
Level 2 AwardinEmployabilityandPersonal Development
Level 2 KeySkillsCommunication
Level 2 KeySkillsApplicationof Number
Work Experience
Rutland County Council,Oakham, Rutland – March 2015 – Present
Contracted IT Support Technician
 Troubleshootingissuesfordesktopsandserversof all versions
 CreatingPowershell scriptstoautomate tedious/time consumingprocedures
 involvedinlarge projectstomigrate serversfrom2003
 WorkedcloselywithPenetrationtesterstofindsecurityholesandthenmitigatethem
 Managing all aspectsof a windowsdomain(AD,Exchange,DNS,andDHCPetc.)
 Initiatedthecouncil’sfirstmovetoopensourcebysettingupandconfiguringalinuxfileserver
on oldhardware.

2. ShackletonTechnologiesLTD, TechnologyPark, Dundee – May 2014 – Jan 2015
IT Support Technician
 Troubleshooting all manner of issues on varying versions of Windows, both desktop and
server.
 Managing active directory(adding,removinganddisablingusers) onall versionsof windows
serverfrom2003 onwards.
 Managing mailboxesanddistributiongroupsinexchange 2007, 2010 and office 365
 Involvedinscriptinginbatch,VBSandPowershell androlledoutusingourNOCmanagement
software N-Central.
Blackadders Solicitors,Dundee City Centre – Jan 2014 – May 2014
Temporary IT Support Technician
 Involved in managing a number of SQL databases used to power the software used by
solicitors.
 Createdandmaintainedanautomatedinstall of acustomwindows8.1image.
Abertay University,Dundee CityCentre – Jul 2013 – Sep2013
IT Contractor
 Contractedto fulfil acomplete upgrade of all the universitiesComputers.
 Full operatingsysteminstallsbothmanuallyandoverthe networkthroughPXEbooting.
 Configuring automated installs of software for different machines requiring specialist
software dependantonthe areaof studythe computerwouldbe usedin.
Avantek ComputerLTD, Tur Langton, Leicester – Feb2012 – Jul 2012
IT Support Technician
 Responsible forthe buildingandsoftwareinstallationsonnew computersforclients(disabled
studentswithequipmentprovidedthroughDSA).
 Trainedstudentsinthe use of the specialistsoftwarethatwasprovidedtothem.
 Installedandmaintainedthe Windows7OS remotelyandlocally.
 Troubleshootingall mannerof issues affectingthe specialistsoftware ,the operatingsystem,
and the hardware.
References Available on Request