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COMMERCIAL
CONTRACTOR
YOUR COMPLETE GUIDE TO CHOOSING A
PRESENTED BY:
CONTENTS
YOUR GUIDE TO CHOOSING A
COMMERCIAL CONTRACTOR
GUIDE TO SELECTING A
COMMERCIAL CONTRACTOR | 02
03 IMPORTANCE OF PRE-
PLANNING
07 WHAT TO LOOK FOR IN A
COMMERCIAL CONTRACTOR
12 WARNING SIGNS OF A BAD
CONTRACTOR
13 BENEFITS OF A DESIGN/BUILD
COMMERCIAL CONTRACTOR
14 CONCLUSION
15 ABOUT
MAXX BUILDERS
F0R MORE HELPFUL TIPS, WHITEPAPER,
INFOGRAPHIC, BLOGS VISIT US AT
COMMERCIALBUILDERSBLOG.COM
THE IMPORTA NCE OF PRE- PLA NNING
Before assessing what to look for in
your commercial construction firm, you
must determine what is it you are
looking for in your project. Is it a
Design-Build, or a design-bid-build? Is
it a new construction of a complex
design or a simple interior build-out.
No two projects are alike & vary in
their requirements.
"Evaluate the project, assess needs &
requirements for the project, make
detailed plans, then hire your
commercial contractor"
A Design-Build method allows the
project with most efficient pre-planning.
You deal with one firm to design,
engineer, & construct your project. The
design-build method allows you to
incorporate your budget into the design
which is critical in not exceeding the
funds for your project.
Pre-planning is also critical in generating
a schedule that will avoid delays on long-
lead scope of work. For example, In a gas
station project it is critical to order the
building structure and UST system upon
the commencement of the construction.
www.shelfridgebooks.com SHELFRIDGE
BOOKS
This is a pretty critical
detail, Okay.....It is very
critical. In most projects
unforeseen cost are
inevitable (Especially if it is
your first project).
Fortunately if you do your
homework, set a defined
reasonable budget, The
little surprises shouldn't
derail your project.
A news article can include
accounts of eyewitnesses
to the happening event. It
can contain photographs,
accounts, statistics, graphs,
recollections, interviews,
polls, debates on the topic.
Headlines can be used to
focus the reader’s attention
on a particular (or main)
part of the article. The writer
can also give facts and
detailed information
following answers to general
questions like who, what,
when, where, why and how.
Quoted references can also
be helpful. References to
people can also be made
through the written
accounts of interviews and
debates.
What is my
budget for my
project
Your Complete guide to Selecting your
Commercial Contractor
A.M. Miles
If you think you’re over-planning your project
schedule, think again. When does demolition begin?
When will supplies be delivered? When does the
project need to be totally done? If the electricians
are coming on Wednesday morning, will they be
out in time for floor installation that afternoon?
Your schedule won’t just depend on the project
type and amount of work to be done, but also on
permit regulations, the number of workers hired, the
weather and so much more.
Your schedule is your project guide, which is why it’s
important to set it early on. It’s important for you as
project manager, so you know what to expect. It’s
important to your contractor to keep the whole thing
running smoothly. Fortunately, hiring a contractor
means (just like with the budget) having an expert
on hand who will create a manageable timeline to
suit your needs and stick to it. That means allowing
the time to do things right, while getting through the
process at a steady pace.
What is my
Project Schedule?
SO NOW YOU’RE THOROUGHLY PREPPED AND
READY TO START THE HIRING PROCESS.
WHAT EXACTLY ARE YOU LOOKING FOR? YES,
YOU WANT A CONTRACTOR. YES, YOU WANT A
GOOD CONTRACTOR. BUT HOW DO YOU
DETERMINE WHO WILL BE RIGHT FOR YOUR
PROJECT?
HERE ARE SOME KEY FACTORS TO CONSIDER
WHEN VETTING CONTRACTORS:
- REPUTATION
-QUALITY OF WORK
-EXPERIENCE
-PRICE
-FINANCIAL CAPABILITIES
-REFERENCES
RECORD AND
REPUTATION
SOCIAL PSYCHOLOGY | 72
Were there any issues in safety that arose during
their previous projects? Did they adhere to
worksite safety regulations?
Don’t let your worksite become a hazard; hire
someone knowledgeable who will help you avoid
disasters like falls, electric shocks and scaffold
collapses. Oh, and lawsuits. Before hiring a
potential contractor, ask them for their Experience
Modification Rate (EMR) -- the lower, the better. If
it’s above 1, you might want to look elsewhere.
Were they mindful of the project’s budget? If
additional expenses were needed, were they
allocated accordingly? Were these additional
expenses clearly communicated to the project
manager before new purchases were made?
Ask potential contractors for their change order
rate, their percent of jobs completed on time and
for audited financial records. If they aren’t known
for getting their plans right the first time or for
keeping constructions on schedule, these simple
questions can help you find out
During your hiring process, it never hurts to
know your candidate contractor’s track
record. Sure, it’s essential to evaluate the
shiny, finished product of their previous
projects, but it’s their work ethic throughout
the process that matters the most.
SAFETY RECORD FINANCIAL RECORD
1. Who has this construction firm worked with
previously?
2. What kind of experience did previous client
have with them?
3. Was the construction firm easy to work with?
4. Were they responsive and reachable when
needed?
If you’re looking to hire someone and don’t
know where to start: try picking your favorite
recent construction project and contacting its
landlord. Find out what contractor they used,
and how happy they were with the results.
Answering these questions could require a
little bit of detective work on your part, but
it’s worth the effort.
Always check out your potential contractor’s
website, and don’t be afraid to research any
additional information you may want before
making a decision. Searching accredited
websites sites, such as the Better Business
Bureau (bbb.org), can also give you insight
as to what kind of work to expect from a
potential contractor
WWW.MAXXBUILDERS.COM
It’s understandably tempting to simply hire
the cheapest contractor. This person is a
contractor. You need a contractor. If they’re
cheap, too, isn’t that just the icing on the
cake? Not quite. It’s not always as simple
as comparing your budget to a potential
contractor’s cost; you have to consider what
that bid and estimate actually include.
Take a closer look at what you’re getting for
the quoted price. Does the bid cover all your
project needs? If it seems a little slim, you
might do some research into the contractor’s
past experience with change orders. Because
what you don’t need is to hire someone
sporting a cheap price tag, only to find out
they ring up at a much higher price at the
register.
If the price includes additional costs you didn’t
account for, is it because you didn’t do all
your homework -- or because those costs are
actually excessive and unnecessary? It’s also
worth noting: be wary of any contractor who
gives you an estimate before they really know
everything about the job. A good contractor
knows not to put a price on it before they can
really dig in. Don’t hire someone who makes
promises they can’t keep.
Price
WORKING
COMPATIBILITY
GUIDE TO CHOOSING A COMMERCIAL CONTRACTOR |
A contractor should be your partner on your
project.
And, as with any partner, you should be able to
work well with them. The relationship between
those working on a build can make or break a
project’s success. You must have the ability to
work
in sync with your contractor and the people that
they hire. Do you like to be contacted for regular
status updates, or are you more hands­off? How
much control over the project do you want to give
your contractor? A partnership likely won’t work if
you’re the type who needs constant updates while
your contractor isn’t up for including you in regular
communication. Your ideal contractor should be
willing to work well within the guidelines you give
them.
It’s also worth noting that one contractor
doesn’t necessarily work for everyone. While a
contractor could come to you based on good
recommendations, that doesn’t automatically
mean that they’re the right person for your job.
And a contractor who wasn’t right for one job isn’t
automatically wrong for yours. It’s important to value
reputation, but it’s even more important to meet your
candidates in person, communicate your needs and
abilities, inquire about theirs and make an educated
decision
In the end, your main focus is to find someone with
whom you can build and maintain a strong working
relationship. Your ideal contractor probably pairs a
friendly atmosphere with total professionalism ­­
the kinds of things that might be hard to accurately
judge if you don’t meet candidates in person. This
will not only benefit your current project, but can
come in handy on future jobs as well. If you take the
time to find the right contractor now, it can save you
a lot of trouble down the road.

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Owners Guide to selecting commercial construction company

  • 1. COMMERCIAL CONTRACTOR YOUR COMPLETE GUIDE TO CHOOSING A PRESENTED BY:
  • 2. CONTENTS YOUR GUIDE TO CHOOSING A COMMERCIAL CONTRACTOR GUIDE TO SELECTING A COMMERCIAL CONTRACTOR | 02 03 IMPORTANCE OF PRE- PLANNING 07 WHAT TO LOOK FOR IN A COMMERCIAL CONTRACTOR 12 WARNING SIGNS OF A BAD CONTRACTOR 13 BENEFITS OF A DESIGN/BUILD COMMERCIAL CONTRACTOR 14 CONCLUSION 15 ABOUT MAXX BUILDERS F0R MORE HELPFUL TIPS, WHITEPAPER, INFOGRAPHIC, BLOGS VISIT US AT COMMERCIALBUILDERSBLOG.COM
  • 3. THE IMPORTA NCE OF PRE- PLA NNING Before assessing what to look for in your commercial construction firm, you must determine what is it you are looking for in your project. Is it a Design-Build, or a design-bid-build? Is it a new construction of a complex design or a simple interior build-out. No two projects are alike & vary in their requirements. "Evaluate the project, assess needs & requirements for the project, make detailed plans, then hire your commercial contractor" A Design-Build method allows the project with most efficient pre-planning. You deal with one firm to design, engineer, & construct your project. The design-build method allows you to incorporate your budget into the design which is critical in not exceeding the funds for your project. Pre-planning is also critical in generating a schedule that will avoid delays on long- lead scope of work. For example, In a gas station project it is critical to order the building structure and UST system upon the commencement of the construction.
  • 4. www.shelfridgebooks.com SHELFRIDGE BOOKS This is a pretty critical detail, Okay.....It is very critical. In most projects unforeseen cost are inevitable (Especially if it is your first project). Fortunately if you do your homework, set a defined reasonable budget, The little surprises shouldn't derail your project. A news article can include accounts of eyewitnesses to the happening event. It can contain photographs, accounts, statistics, graphs, recollections, interviews, polls, debates on the topic. Headlines can be used to focus the reader’s attention on a particular (or main) part of the article. The writer can also give facts and detailed information following answers to general questions like who, what, when, where, why and how. Quoted references can also be helpful. References to people can also be made through the written accounts of interviews and debates. What is my budget for my project Your Complete guide to Selecting your Commercial Contractor A.M. Miles
  • 5. If you think you’re over-planning your project schedule, think again. When does demolition begin? When will supplies be delivered? When does the project need to be totally done? If the electricians are coming on Wednesday morning, will they be out in time for floor installation that afternoon? Your schedule won’t just depend on the project type and amount of work to be done, but also on permit regulations, the number of workers hired, the weather and so much more. Your schedule is your project guide, which is why it’s important to set it early on. It’s important for you as project manager, so you know what to expect. It’s important to your contractor to keep the whole thing running smoothly. Fortunately, hiring a contractor means (just like with the budget) having an expert on hand who will create a manageable timeline to suit your needs and stick to it. That means allowing the time to do things right, while getting through the process at a steady pace. What is my Project Schedule?
  • 6. SO NOW YOU’RE THOROUGHLY PREPPED AND READY TO START THE HIRING PROCESS. WHAT EXACTLY ARE YOU LOOKING FOR? YES, YOU WANT A CONTRACTOR. YES, YOU WANT A GOOD CONTRACTOR. BUT HOW DO YOU DETERMINE WHO WILL BE RIGHT FOR YOUR PROJECT? HERE ARE SOME KEY FACTORS TO CONSIDER WHEN VETTING CONTRACTORS: - REPUTATION -QUALITY OF WORK -EXPERIENCE -PRICE -FINANCIAL CAPABILITIES -REFERENCES
  • 7. RECORD AND REPUTATION SOCIAL PSYCHOLOGY | 72 Were there any issues in safety that arose during their previous projects? Did they adhere to worksite safety regulations? Don’t let your worksite become a hazard; hire someone knowledgeable who will help you avoid disasters like falls, electric shocks and scaffold collapses. Oh, and lawsuits. Before hiring a potential contractor, ask them for their Experience Modification Rate (EMR) -- the lower, the better. If it’s above 1, you might want to look elsewhere. Were they mindful of the project’s budget? If additional expenses were needed, were they allocated accordingly? Were these additional expenses clearly communicated to the project manager before new purchases were made? Ask potential contractors for their change order rate, their percent of jobs completed on time and for audited financial records. If they aren’t known for getting their plans right the first time or for keeping constructions on schedule, these simple questions can help you find out During your hiring process, it never hurts to know your candidate contractor’s track record. Sure, it’s essential to evaluate the shiny, finished product of their previous projects, but it’s their work ethic throughout the process that matters the most. SAFETY RECORD FINANCIAL RECORD
  • 8. 1. Who has this construction firm worked with previously? 2. What kind of experience did previous client have with them? 3. Was the construction firm easy to work with? 4. Were they responsive and reachable when needed? If you’re looking to hire someone and don’t know where to start: try picking your favorite recent construction project and contacting its landlord. Find out what contractor they used, and how happy they were with the results. Answering these questions could require a little bit of detective work on your part, but it’s worth the effort. Always check out your potential contractor’s website, and don’t be afraid to research any additional information you may want before making a decision. Searching accredited websites sites, such as the Better Business Bureau (bbb.org), can also give you insight as to what kind of work to expect from a potential contractor WWW.MAXXBUILDERS.COM
  • 9. It’s understandably tempting to simply hire the cheapest contractor. This person is a contractor. You need a contractor. If they’re cheap, too, isn’t that just the icing on the cake? Not quite. It’s not always as simple as comparing your budget to a potential contractor’s cost; you have to consider what that bid and estimate actually include. Take a closer look at what you’re getting for the quoted price. Does the bid cover all your project needs? If it seems a little slim, you might do some research into the contractor’s past experience with change orders. Because what you don’t need is to hire someone sporting a cheap price tag, only to find out they ring up at a much higher price at the register. If the price includes additional costs you didn’t account for, is it because you didn’t do all your homework -- or because those costs are actually excessive and unnecessary? It’s also worth noting: be wary of any contractor who gives you an estimate before they really know everything about the job. A good contractor knows not to put a price on it before they can really dig in. Don’t hire someone who makes promises they can’t keep. Price
  • 10. WORKING COMPATIBILITY GUIDE TO CHOOSING A COMMERCIAL CONTRACTOR | A contractor should be your partner on your project. And, as with any partner, you should be able to work well with them. The relationship between those working on a build can make or break a project’s success. You must have the ability to work in sync with your contractor and the people that they hire. Do you like to be contacted for regular status updates, or are you more hands­off? How much control over the project do you want to give your contractor? A partnership likely won’t work if you’re the type who needs constant updates while your contractor isn’t up for including you in regular communication. Your ideal contractor should be willing to work well within the guidelines you give them. It’s also worth noting that one contractor doesn’t necessarily work for everyone. While a contractor could come to you based on good recommendations, that doesn’t automatically mean that they’re the right person for your job. And a contractor who wasn’t right for one job isn’t automatically wrong for yours. It’s important to value reputation, but it’s even more important to meet your candidates in person, communicate your needs and abilities, inquire about theirs and make an educated decision In the end, your main focus is to find someone with whom you can build and maintain a strong working relationship. Your ideal contractor probably pairs a friendly atmosphere with total professionalism ­­ the kinds of things that might be hard to accurately judge if you don’t meet candidates in person. This will not only benefit your current project, but can come in handy on future jobs as well. If you take the time to find the right contractor now, it can save you a lot of trouble down the road.