Harris report mobility in european metropolises getaround

Magalie Gérard, Deputy Director of the Opinion & Politics Department
Gaspard Lancrey-Javal, Senior Research Manager in the Opinion & Politics Department
Mobility in European metropolitan areas
How do Europeans perceive and use transportation?
August 2019
for

Summary
Survey methodology P.3
Summary of the results P.5
Opinion on car-related issues in cities P.9
Opinion on car sharing P.23

3
Study carried out online from 21st to 30th August 2019.
Sample of 4,009 Europeans, comprising 8 representative samples of the following cities:
▪ City of Paris: 500
▪ Grand Lyon: 500
▪ Inner London: 500
▪ Land Berlin: 501
▪ Land Hamburg: 500
▪ Capital Region of Brussels: 505
▪ Metropolitan Area of Madrid: 503
▪ Metropolitan Area of Barcelona: 500
Quotas and adjustment applied to each of the following variables in each local sample: interviewee’s gender, age,
socio-professional category and neighbourhood
Reading aid for the detailed results:
▪ The figures shown are expressed as percentages.
▪ Results are also shown for the most central neighbourhoods in each city: Getaround areas of interest. In Paris and London, the
Getaround area of interest is the same as the whole city (City of Paris, Inner London).
Survey methodology

4
Confidence interval
Reading note: In a sample of 500 people, if the percentage obtained is 10%, the margin of error is equal to 2.7. There is therefore
a 95% chance that the actual percentage is between 7.3% and 12.7% (plus or minus 2.7 points).
The confidence interval (sometimes called “margin of error”) determines the trust which can be placed on a particular value, taking into account the value observed and the sample size.
If the calculation of the confidence interval concerns randomised surveys, it is generally acknowledged that the figure would be close to that obtained from surveys carried out with a
quota method.
Sample size 5% or 95% 10% or 90% 20% or 80% 30% or 70% 40% or 60% 50%
100 interviews 4.4 6.0 8.0 9.2 9.8 10
200 interviews 3.1 4.3 5.7 6.5 6.9 7.1
300 interviews 2.5 3.5 4.6 5.3 5.7 5.8
400 interviews 2.2 3.0 4.0 4.6 4.9 5.0
500 interviews 2.0 2.7 3.6 4.1 4.4 4.5
600 interviews 1.8 2.4 3.3 3.8 4.0 4.1
800 interviews 1.5 2.1 2.8 3.2 3.4 3.5
1,000 interviews 1.4 1.8 2.5 2.9 3.0 3.1
2,000 interviews 1.0 1.3 1.8 2.1 2.2 2.3
3,000 interviews 0.8 1.1 1.5 1.7 1.8 1.8
4,000 interviews 0.7 0.9 1.3 1.5 1.6 1.6
6,000 interviews 0.6 0.8 1.1 1.3 1.4 1.4

6
Summary of the results: main lessons from this survey (1/3)
▪ In all 8 cities from this survey, driving a car may not be the most frequent mean of transportation today, but car remains useful to a
majority of residents: in central neighbourhoods, less than 25% of population drive their car every day, yet cars are still deemed necessary
by a majority for occasional reasons (mostly to go on weekend trips or on holiday, but also occasionally to run errands or for leisure activities).
▪ However, in every city (or at least in the most central neighbourhoods), a majority of residents agree that a car is not the best way to get
around in their city. If there were more efficient alternative travel services for them to use, almost all residents would consider using
their car less; and 25% to 50% would even consider getting rid of their car for good. The most convincing changes would be to improve
public transport, but also to provide access to shared cars in their areas, whenever necessary.
▪ Furthermore, almost all inhabitants in every city are disturbed by issues related to car congestion: traffic jams, air pollution, parked cars
taking up too much space on the streets and noise pollution from vehicles. They are poorly satisfied with the measures being taken to
reduce issues related to car congestion: the level of satisfaction barely reaches 5/10 in London, Paris, Lyon, Barcelona and Madrid; it is
even lower in Berlin, Hamburg, and Brussels. Which brings more than 75% of them to believe that their quality of life would improve if
there were fewer cars.
▪ Therefore, it is no surprise that car sharing is viewed favorably: more than two thirds of the population currently have an overall positive
opinion of car sharing, and around 7 inhabitants out of 10 believe that car sharing could help improve travel in their city. In most cities,
more than two thirds of the population would like to have more car sharing services in their own neighbourhood, and think their local
councilor should support the development of car sharing in their area. And if reducing the number of cars meant having more space
available, the inhabitants would like to see this extra space used for multiple purposes: above all creating green areas, but also increasing
pedestrian only areas, space for local community activities, etc.

7
Summary of the results: which cities stand out? (2/3)
▪ Londoners and Parisians lead the way when it comes to car sharing: overall, cars are deemed less useful/necessary by Parisians and by
Londoners. In all cities, over 75% of residents would consider using their car less if there were more efficient alternative travel services for
you to use… but only in London and in Paris do we find 43-50% people who claim they would be ready to get rid of their car.
▪ Interestingly, the fact that London and Paris are more open to car sharing cannot be solely attributed…
Neither to the amount of driving today. Driving a car in general is even less frequent in Lyon or Berlin. Driving a car to go on
holiday is also far less frequent in German cities, while it is less frequent for the weekly shop/household errands in Spanish cities.
Nor to the nuisances associated with cars. In fact, all across our European cities, residents always agree that car congestion
creates a lot of problems in their cities.
▪ London and Paris also are the cities in which car sharing services would convince the most people to get rid of their car – alongside
Madrid. In other cities, car sharing services are not as significant an argument: it can weigh less than having one’s own bicycle/motorcycle, for
instance.
▪ It may be that Londoners and Parisians have already been influenced to the policies implemented in their cities: the French and
British capitals have already taken measures to reduce the number of cars in the heart of the metropolis.
▪ Satisfaction with the public authorities is not very good overall, but it is particularly low in German cities and in Brussels. It is also in those
cities that the image of car sharing is less positive. It seems there could be a link between the perception of car sharing and the
satisfaction with the public authorities in this regard.

8
Summary of the results: which categories stand out? (3/3)
▪ The views on cars and car sharing are rather homogeneous: what follows focuses deliberately on the differences between, categories.
▪ Men believe slightly more than women in the necessity of cars, in every aspect. Not only that, but men are also less enthusiastic than
women when it comes to the benefits and perspectives of car sharing.
▪ People aged 25-39, who are more likely to take care of children today, express complex views when it come to cars:
At first, they are more likely to feel that cars are necessary, and are the best way to get around in their cities.
However, residents aged under 40 are also amongst the readiest to use their car less, or even to get rid of it, if only there were
more efficient alternative travel services for them to use.
Furthermore, they believe more strongly that their own quality of life would improve if there were fewer cars, they have an
overall better opinion of car sharing.
If extra space was freed, they focus their expectations on local community activities.
On average, they are more satisfied than their elders with the measures being taken in their cities, although it should be noted
that seniors are often more critical of public policies.

Opinion on car-related issues in cities

Less than a third of the inhabitants drive a car every day; however, in all cities except Paris, a majority of
people drive at least once a week
10
On average, how often do you drive a car?
- To all, in % -
18
30
23
20
27
24
29
23
15
25
23
29
28
28
29
26
13
18
9
10
8
10
16
15
9
7
6
5
4
8
5
8
15
5
7
8
7
6
7
7
12
4
7
9
11
5
5
7
18
11
25
19
15
19
9
14
Paris
Lyon
London
Berlin
Hamburg
Brussels
Madrid
Barcelona
Every day, or almost every day Several times a week
Roughly once a week Around 1 - 3 times a month
Less often Never (but I have a driving licence)
I don't have a driving licence
46
73
55
59
63
62
74
64
At least once a week

In the most central neighbourhoods, less than a quarter of the population drive a car every day, yet a
majority still drive at least once a week
11
On average, how often do you drive a car?
- In all « Getaround areas of interest », in % -
18
14
23
15
23
26
24
15
15
22
23
31
27
21
28
27
13
25
9
11
8
11
16
12
9
9
6
6
6
6
9
9
15
10
7
6
10
7
8
8
12
8
7
10
11
7
7
10
18
12
25
21
15
22
8
19
Paris
Lyon
London
Berlin
Hamburg
Brussels
Madrid
Barcelona
Every day, or almost every day Several times a week
Roughly once a week Around 1 - 3 times a month
Less often Never (but I have a driving licence)
I don't have a driving licence
46
61
55
57
58
58
68
54
At least once a week

In most cities, the top 3 reasons for using a car are: going on weekend trips, going on holiday (although not
that much in London), and running household errands
12
In your opinion, how necessary is it to use a car...?
- To all, in % of « Necessary » -
66
63
43
33
44
41
To go on weekend
trips out of […]
To go on holiday
To do the weekly
shop and run
household errands
For your leisure
activities (sport,
shopping, cultural
trips, etc.)
[To those currently
working] For work-
related purposes
(appointments, sales
meetings, etc.)
[To those currently
working] To commute
between home and
work
Paris Lyon London Berlin
82
79
73
54
47
51
Hamburg Madrid BarcelonaBrussels
60
42
57
51
46
46
60
53
55
44
32
48
65
52
61
49
38
48
70
58
69
55
45
44
81
79
57
53
52
55
75
69
42
46
47
45

In the most central neighbourhoods (particularly in Spanish cities), the use of a car to do the weekly shop
and to run household errands is significantly less important than weekend trips or going on holiday
13
In your opinion, how necessary is it to use a car...?
- In all « Getaround areas of interest », in % of « Necessary » -
Paris Lyon London Berlin Hamburg Madrid BarcelonaBrussels
65
63
43
34
44
41
To go on weekend
trips out of […]
To go on holiday
To do the weekly
shop and run
household errands
For your leisure
activities (sport,
shopping, cultural
trips, etc.)
[To those currently
working] For work-
related purposes
(appointments, sales
meetings, etc.)
[To those currently
working] To commute
between home and
work
75
76
57
38
42
29
60
42
57
51
46
46
56
51
49
44
32
36
64
51
56
43
37
42
65
54
62
51
47
47
81
76
49
47
51
47
71
64
27
38
39
37

In most cities, only a minority of inhabitants believe that a car is currently the best way for them to get
around in their city, although the residents from Berlin and Hamburg are more prone to believe so
14
In your opinion, is a car currently the best way for you to get around in your city?
- To all, in % of « Yes » -
Hamburg: 54
Getaround Area of Interest: 47
London: 45
Getaround Area
of Interest: 45
Brussels: 46
Paris: 30
Getaround Area
of Interest: 30
Lyon: 42
Barcelona: 33
Getaround Area
of Interest: 27
Madrid: 43
Getaround
Area of
Interest: 37
% thinking a car is
currently the best way
to get around in their
city
Berlin: 53

In all European cities, a vast majority of residents currently owning a car say they would consider using their
car less, if only there were more efficient alternative travel services for them to use
15
In the future, if there were more efficient alternative travel services for you to use in […] (a more extensive public transport network of a higher quality, scooter/motorbike sharing services, car
clubs/car sharing etc.) would you consider...?
- To those who own a car, in % of « Yes » -
Hamburg: 72
London: 84
Getaround Area
of Interest: 84
Brussels: 79
Paris: 89
Getaround Area
of Interest: 89
Lyon: 86
Barcelona: 87
Getaround Area
of Interest: 91
Madrid: 87
Getaround
Area of
Interest: 88
% would consider
using their car less
Berlin: 68

In Paris and London, almost half of those owning a car even state they would consider getting rid of their
car, if there were more efficient alternative travel services for them to use
16
In the future, if there were more efficient alternative travel services for you to use in […] (a more extensive public transport network of a higher quality, scooter/motorbike sharing services, car
clubs/car sharing etc.) would you consider...?
Hamburg: 23
London: 43
Getaround Area
of Interest: 43
Brussels: 31
Paris: 50
Getaround Area
of Interest: 50
Lyon: 22
Barcelona: 27
Getaround Area
of Interest: 29
Madrid: 28
Getaround
Area of
Interest: 33
% would consider
getting rid of their car
Berlin: 27
- To those who own a car, in % of « Yes » -

In all cities, the best ways to convince car owners to get rid of their vehicle would be to improve public
transport in their area, and to provide access to shared cars in their area when needed
17
Which of the following would most likely convince you to get rid of your car? (Please do not select more than 2 answers)
- To those who own a car, in % -
58
32
17
24
15
13
Having improved public
transport in my area
Having access to a number
of car clubs/shared cars in
my area that I can instantly
book whenever I need
Having my own bicycle or
motorbike
Having access to taxis or
ride-hailing services (e.g
black cabs, local taxis,
Uber, Kapten, ViaVan)
Having access to a network
of shared electric bikes and
(where permitted) scooters
None of these
51
31
12
7
10
29
41
26
18
19
19
21
39
28
16
6
11
32
39
31
17
13
11
27
47
28
18
13
10
27
55
24
11
18
7
26
55
26
16
14
8
25

In the most central neighbourhoods, the possibility of car sharing proves goes a long way towards
convincing residents to get rid of their car, although not as much as the improvement of public transport
18
Which of the following would most likely convince you to get rid of your car? (Please do not select more than 2 answers)
- To those who own a car in all « Getaround areas of interest », in % -
58
32
17
24
15
13
Having improved public
transport in my area
Having access to a number
of car clubs/shared cars in
my area that I can instantly
book whenever I need
Having my own bicycle or
motorbike
Having access to taxis or
ride-hailing services (e.g
black cabs, local taxis,
Uber, Kapten, ViaVan)
Having access to a network
of shared electric bikes and
(where permitted) scooters
None of these
53
31
13
11
11
27
41
26
18
19
19
21
37
24
22
8
13
29
40
28
21
12
11
26
46
25
19
15
13
26
55
27
11
21
7
26
54
30
15
15
8
24

In all cities, almost everyone agrees that their city regularly suffers from traffic congestion, air pollution,
parked cars taking up too much space on the streets and noise pollution from vehicles
19
Do you believe your city regularly suffers from the following?
94
91
88
90
Traffic congestion
Air pollution from
vehicles
Parked cars
taking up too
much space on
the streets
Noise pollution
from vehicles
86
85
78
81
94
92
90
89
93
87
90
84
94
85
91
85
85
87
84
83
79
87
85
80
89
87
83
82

In the most central neighbourhoods, there can be no doubt that cars currently cause a great deal of nuisance
to the public
20
Do you believe your city regularly suffers from the following?
94
91
88
90
Traffic congestion
Air pollution from
vehicles
Parked cars
taking up too
much space on
the streets
Noise pollution
from vehicles
93
92
85
91
94
92
90
89
93
87
89
85
94
87
91
87
95
93
88
89
94
96
87
92
87
88
83
82
- In all « Getaround areas of interest », in % of « Yes » -

In all cities (and particularly in the Spanish ones), more than three inhabitants out of four believe that their
quality of life would improve if there were fewer cars
21
If there were fewer cars, do you believe your quality of life in […] would improve?
Hamburg: 76
London: 84
Getaround Area
of Interest: 84
Brussels: 84
Paris: 87
Getaround Area
of Interest: 87
Lyon: 83
Barcelona: 90
Getaround Area
of Interest: 94
Madrid: 91
Getaround
Area of
Interest: 91
% thinking that if there
were fewer cars, their
quality of life would
improve
Berlin: 75

On average, the inhabitants from those cities are not really satisfied with the measures being taken to reduce issues
related to car congestion: the level of satisfaction barely reaches 5/10 in London, Paris, Lyon, Barcelona and Madrid; it is
even lower in German cities and in Brussels
22
How satisfied are you with the measures being taken in […] to reduce issues related to car congestion (i.e. traffic jams, public space being taken up by parked cars, etc.)? Answers between 1
and 10, where 1 signifies 'Not at all satisfied' and 10 signifies 'Very satisfied'.
- To all, Average answer -
Hamburg: 4,4
Getaround Area of Interest: 4,4
London: 5,4
Getaround Area
of Interest: 5,4
Brussels: 4,4
Paris: 5,1
Getaround Area
of Interest: 5,1
Lyon: 4,8
Barcelona: 5,1
Getaround Area
of Interest: 4,7
Madrid: 5,5
Getaround
Area of
Interest: 5,7
Average satisfaction
with measures taken to
reduce issues related to
car congestion
Berlin: 4,5

In all cities, more than two thirds of the population currently have an overall positive opinion of car sharing
24
Do you have an overall positive or negative opinion of car sharing?
- To all, in % of « Positive » -
Hamburg: 67
London: 75
Getaround Area
of Interest: 75
Brussels: 72
Paris: 79
Getaround Area
of Interest: 79
Lyon: 69
Barcelona: 77
Getaround Area
of Interest: 77
Madrid: 82
Getaround
Area of
Interest: 83
Berlin: 63
% having a positive
opinion of car
sharing

Around 7 inhabitants out of 10 believe that car sharing could help improve travel in their city; this belief is
particulary strong in Madrid and its most central area
25
Do you think car sharing could help improve travel in your city?
Hamburg: 73
London: 75
Getaround Area
of Interest: 75
Brussels: 72
Paris: 74
Getaround Area
of Interest: 74
Lyon: 64
Barcelona: 69
Getaround Area
of Interest: 68
Madrid: 80
Getaround
Area of
Interest: 80
Berlin: 67
% thinking that car
sharing could help
improve travel in
their city

In most cities (Paris, Lyon, London, Brussels, Barcelona, or even Madrid), more than two thirds of the
population would like to have more car sharing services in their own neighbourhood
26
Would you like to have more car sharing services in your own neighbourhood?
- To all, in % -
44
34
40
25
31
43
38
24
34
37
36
32
27
32
40
43
22
29
24
43
42
25
22
33
Paris
Lyon
London
Berlin
Hamburg
Brussels
Madrid
Barcelona
Yes, for all types of journeys
Yes, but only for certain types of journeys (long trips, all-day use, to get out the city, etc.)
No
78
71
76
57
58
75
78
67
Yes

The yearning for more care sharing services in one’s neighbourhood is even stronger in the most central
areas of each city, although slightly less so in Hamburg
27
Would you like to have more car sharing services in your own neighbourhood?
44
38
40
29
27
43
39
22
34
36
36
36
31
38
41
44
22
26
24
35
42
19
20
34
Paris
Lyon
London
Berlin
Hamburg
Brussels
Madrid
Barcelona
Yes, for all types of journeys
Yes, but only for certain types of journeys (long trips, all-day use, to get out the city, etc.)
No
78
74
76
65
58
81
80
66
Yes
- In all « Getaround areas of interest », in % -

In all cities except the German ones, more than three quarters of the population think their local councilor
should support the development of car sharing in their area
28
Do you think your local councilor should support the development of car sharing in your area?
Hamburg: 68
London: 77
Getaround Area
of Interest: 77
Brussels: 79
Paris: 79
Getaround Area
of Interest: 79
Lyon: 75
Barcelona: 75
Getaround Area
of Interest: 73
Madrid: 80
Getaround
Area of
Interest: 82
Berlin: 60
% thinking their local
councilor should
support the
development of car
sharing in their area

If reducing the number of cars meant having more space available, the inhabitants would like to see this extra space used
for multiple purposes: above all creating green areas, but also increasing pedestrian only areas and space for local
community activities…
29
If reducing the number of cars in your city meant having more urban space available, would you like to see this extra space be used for...?
Paris Lyon London Berlin Hamburg Madrid Barcelona
94
88
80
73
77
69
Creating natural, green
areas
An increased number
of pedestrian-only
areas (pavements,
squares, etc.)
More space for local
community activities
(sports, play areas,
youth centres etc...)
Creating more bike
lanes
Devoting more lanes
to public or shared
transport (carpooling,
car sharing etc.)
Dedicating more space
for eating/drinking
areas, restaurants, etc.
93
87
83
78
78
63
90
84
84
67
63
66
86
77
79
72
62
60
88
79
78
74
60
64
93
88
87
71
77
47
95
89
92
73
74
47
Brussels
89
79
80
74
72
71

In central London, the aspiration for more bike/carpooling lanes is less pronounced than in other cities; while in
the heart of Madrid or Barcelona, dedicating more space for eating/drinking areas is not a priority
30
If reducing the number of cars in your city meant having more urban space available, would you like to see this extra space be used for...?
- In all « Getaround areas of interest », in % of « Yes » -
Paris Lyon London Berlin Hamburg Madrid Barcelona
94
88
80
73
77
69
Creating natural, green
areas
An increased number
of pedestrian-only
areas (pavements,
squares, etc.)
More space for local
community activities
(sports, play areas,
youth centres etc...)
Creating more bike
lanes
Devoting more lanes to
public or shared
transport (carpooling,
car sharing etc.)
Dedicating more space
for eating/drinking
areas, restaurants, etc.
92
90
83
81
82
63
90
84
84
67
63
66
85
79
80
73
67
58
88
82
78
75
61
63
95
88
88
72
79
50
97
93
95
71
75
43
Brussels
86
80
79
78
77
68

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