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  Credit:	
  Gates	
  Founda3on	
  	
  




Payment	
  Innova3ons	
  Working	
  Group	
  Briefing	
  
               January	
  20th,	
  2012	
        1	
  
Payment	
  Innova3ons	
  Team	
  
•  Seeking	
  to	
  increase	
  adop3on	
  of	
  electronic	
  payments	
  as	
  a	
  
   superior	
  alterna3ve	
  to	
  cash	
  
•  Technology	
  agnos3c	
  (e-­‐vouchers,	
  smart	
  cards	
  w/POS	
  
   devices,	
  mobile	
  money)	
  
•  2	
  major	
  USAID/GBI	
  Ini3a3ves	
  in	
  2012	
  that	
  benefit	
  
   NetHope	
  members: 	
  	
  
    –  BTC	
  Alliance	
  (public-­‐private	
  partnership,	
  including	
  
         NGOs)	
  
    –  Agency	
  wide	
  support	
  for	
  increased	
  use	
  of	
  electronic	
  
         payments	
  by	
  program	
  partners	
  (such	
  as	
  NGOs)	
  
•  NetHope	
  working	
  group	
  being	
  formed	
  with	
  leadership	
  
   from	
  Mercy	
  Corps	
  (January	
  2012)	
  
                                                                                     2	
  
Electronic	
  Payments	
  	
  

 Mobile	
  Payments	
                               Smart	
  Cards	
                                 ACH/EFT	
  
   Payments	
  disbursed	
  and	
           Payments	
  made	
  and	
  received	
   Direct	
  deposits,	
  wire	
  transfers,	
  
received	
  using	
  mobile	
  phones	
            using	
  cards	
                            and	
  ACH	
  debits	
  




                                                                                                                        3	
  
Mobile	
  Money	
  Models	
  




                                4	
  
Benefits	
  of	
  Non-­‐Cash	
  Payments	
  	
  
                                                                                and	
  Reali3es	
  

Benefits	
               Example	
  	
                                                                Challenges	
  	
  
Cost	
  Savings	
       MACE	
  Foods	
  in	
  Kenya	
  eliminated	
  all	
  losses	
                Start-­‐up	
  costs	
  can	
  be	
  higher	
  in	
  nascent	
  MM	
  
                        due	
  to	
  theY	
  by	
  moving	
  from	
  cash	
  payments	
              ecosystems-­‐	
  Dalberg	
  report	
  shows	
  35%	
  
                        to	
  M-­‐Pesa	
  mobile	
  payments	
  saving	
  over	
  $	
                more	
  costs	
  for	
  NGO	
  programming	
  in	
  Hai3	
  
                        56,592	
  USD.	
  	
  	
  	
  
Transparency	
  	
   Afghanistan	
  police	
  officers	
  whose	
  salaries	
                          Challenges	
  with	
  partner	
  engagement,	
  
                     were	
  paid	
  with	
  mobile	
  money	
  rather	
  than	
                     especially	
  when	
  middle	
  men	
  are	
  deprived	
  
                     cash	
  received	
  30%	
  more	
  in	
  salaries	
  with	
  the	
              of	
  income	
  	
  
                     elimina3on	
  of	
  salary	
  lost	
  to	
  skimming.	
  	
  	
  
Security	
  	
          Women	
  in	
  Hai3	
  who	
  received	
  payments	
  to	
                   The	
  Agents	
  who	
  disburse	
  cash	
  are	
  exposed	
  
                        their	
  mobile	
  phones,	
  felt	
  safer	
  than	
  when	
                to	
  poten3al	
  increased	
  insecurity	
  as	
  they	
  
                        they	
  were	
  paid	
  in	
  cash	
  and	
  eliminated	
  the	
  risk	
     begin	
  to	
  handle	
  larger	
  cash	
  flows	
  as	
  MM	
  
                        of	
  robbery	
  and	
  violent	
  aaacks	
  	
                              costumers	
  grow	
  and	
  need	
  to	
  cash	
  out	
  
Financial	
             Before	
  using	
  M-­‐Pesa	
  in	
  Kenya,	
  50%	
  of	
  M-­‐Pesa	
       Many	
  s3ll	
  lack	
  access	
  to	
  interest-­‐bearing	
  
Access	
                users	
  reported	
  they	
  were	
  unbanked.	
  	
  M-­‐                   account	
  and	
  full	
  financial	
  services;	
  mobile	
  
                        Pesa’s	
  14	
  million	
  subscribers	
  now	
  have	
  access	
            money	
  takes	
  3me	
  to	
  trickle	
  down	
  to	
  
                        to	
  financial	
  services.	
                                                unbanked	
  level	
  
Innova3on	
             300,000	
  Ghanaians	
  purchased	
  life	
  insurance	
                     Many	
  models	
  have	
  sustainability	
  
and	
  new	
            from	
  the	
  Mobile	
  Network	
  Operator,	
  Tigo,	
  to	
               challenges;	
  work	
  best	
  in	
  sustainable	
  
markets	
               help	
  cover	
  expensive	
  funeral	
  costs	
                             ecosystems	
  with	
  open	
  APIs;	
  may	
  be	
  driven	
  
                                                                                                                                                          5	
  
                                                                                                     by	
  P&L	
  at	
  MNOs	
  
 




• Kenbe-­‐La	
  program	
  in	
  Hai3	
  

• Update	
  on	
  Hai3	
  mobile	
  money	
  
ecosystem	
  

• Mercy	
  Corps	
  and	
  mobile	
  agriculture	
  
7	
  
8	
  
9	
  
10	
  
The	
  Beaer	
  Than	
  Cash	
  (BTC)	
  Alliance	
  

Program	
  Partners	
  (outer	
  rim	
  of	
  
chart)	
  Organiza3ons	
  commiaed	
  
to	
  replacing	
  cash	
  in	
  their	
  
programs	
  and	
  opera3ons	
  with	
  
electronic	
  payments	
  and	
  sharing	
  
their	
  progress,	
  experiences	
  and	
  
lessons	
  learned.	
  	
  	
  	
  

Resource	
  Partners	
  	
  (inner	
  circle	
  
of	
  chart)	
  Organiza3ons	
  with	
  a	
  
significant	
  interest	
  and	
  exper3se	
  
in	
  accelera3ng	
  the	
  
electronifica3on	
  of	
  payments,	
  
especially	
  in	
  the	
  developing	
  
world.	
  


                                                                                   11	
  
USAID	
  Leadership	
  in	
  Electronic	
  
            Payments	
  


  1.  Founding	
  resource	
  partner	
  of	
  the	
  Beaer	
  Than	
  
      Cash	
  Alliance	
  	
  
  2.  Funding	
  several	
  mission	
  based	
  projects	
  
      throughout	
  the	
  world	
  focusing	
  on	
  mobile	
  and	
  
      other	
  forms	
  of	
  electronic	
  payment	
  streams	
  
  3.  Developing	
  encouraging	
  language	
  in	
  RFPs	
  
      and	
  other	
  direc3ves	
  that	
  is	
  hoped	
  to	
  be	
  
      integrated	
  into	
  future	
  domes3c	
  and	
  overseas	
  
      grants	
  and	
  contracts	
  urging	
  the	
  use	
  of	
  
      electronic	
  payments	
  



                                                                12	
  
The	
  Opportunity	
  
Significant	
  interest	
  was	
  expressed	
  at	
  the	
  Member	
  Summit	
  in	
  NetHope	
  
doing	
  more	
  intensive	
  work	
  in	
  the	
  area	
  of	
  mobile	
  money	
  and	
  other	
  forms	
  
of	
  electronic	
  payments	
  	
  

NetHope	
  members	
  are	
  already	
  ac3vely	
  u3lizing	
  forms	
  of	
  electronic	
  
payments	
  and	
  mobile	
  money	
  in	
  their	
  programs.	
  	
  There	
  should	
  be	
  a	
  safe	
  
space	
  for	
  sharing	
  experiences	
  as	
  well	
  as	
  frustra3ons	
  with	
  fellow	
  NGOs	
  

NetHope,	
  through	
  the	
  GBI	
  program,	
  is	
  ac3vely	
  working	
  with	
  USAID	
  to	
  
promote	
  accelerated	
  adop3on	
  of	
  electronic	
  payments	
  and	
  development	
  
of	
  robust	
  electronic	
  ecosystems.	
  	
  This	
  working	
  group	
  can	
  serve	
  as	
  an	
  
effec3ve	
  communica3ons	
  tool	
  and	
  bridge	
  to	
  the	
  agency	
  

The	
  subject	
  area	
  is	
  ripe	
  for	
  collabora3on	
  and	
  NetHope	
  hopes	
  to	
  provide	
  
its	
  members	
  with	
  a	
  safe	
  space	
  to	
  share	
  ideas,	
  hear	
  from	
  experts	
  on	
  
issues	
  of	
  interest	
  and	
  develop	
  solu3ons	
  	
  
                                                                                                                13	
  
Next	
  Steps	
  


 Please	
  take	
  our	
  survey	
  to…	
  
 	
  
 •  Confirm	
  Scheduling	
  for	
  the	
  WG	
  
 •  Clarify	
  Par3cipants	
  
 •  Iden3fy	
  educa3on	
  session	
  
    needs	
  
 •  Further	
  ar3culate	
  personal	
  
    interests	
  to	
  electronic	
  
    payments	
  
 •  Help	
  develop	
  deliverables	
  and	
  
    expected	
  outcomes	
  for	
  the	
  WG	
  


                                               14	
  
Thank	
  You	
  
           	
  
            	
  
      Cameron	
  Peake	
  
             	
  
 cpeake@dc.mercycorps.org	
  
             	
  
            	
  	
  
            	
  
      Duncan	
  Litunya	
  
 Duncan.Litunya@sos-­‐kd.org	
  
                	
  
                	
  
       Shelley	
  Spencer	
  
                	
  
shelley.spencer@nethope.org	
  
               	
  
               	
  
               	
  
      Hamilton	
  McNua	
  
hamilton.mcnua@nethope.org	
  
               	
  
               	
                  15	
  

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Payment Innovations Working Group Intro Deck

  • 1. Photo  Credit:  Gates  Founda3on     Payment  Innova3ons  Working  Group  Briefing   January  20th,  2012   1  
  • 2. Payment  Innova3ons  Team   •  Seeking  to  increase  adop3on  of  electronic  payments  as  a   superior  alterna3ve  to  cash   •  Technology  agnos3c  (e-­‐vouchers,  smart  cards  w/POS   devices,  mobile  money)   •  2  major  USAID/GBI  Ini3a3ves  in  2012  that  benefit   NetHope  members:     –  BTC  Alliance  (public-­‐private  partnership,  including   NGOs)   –  Agency  wide  support  for  increased  use  of  electronic   payments  by  program  partners  (such  as  NGOs)   •  NetHope  working  group  being  formed  with  leadership   from  Mercy  Corps  (January  2012)   2  
  • 3. Electronic  Payments     Mobile  Payments   Smart  Cards   ACH/EFT   Payments  disbursed  and   Payments  made  and  received   Direct  deposits,  wire  transfers,   received  using  mobile  phones   using  cards   and  ACH  debits   3  
  • 5. Benefits  of  Non-­‐Cash  Payments     and  Reali3es   Benefits   Example     Challenges     Cost  Savings   MACE  Foods  in  Kenya  eliminated  all  losses   Start-­‐up  costs  can  be  higher  in  nascent  MM   due  to  theY  by  moving  from  cash  payments   ecosystems-­‐  Dalberg  report  shows  35%   to  M-­‐Pesa  mobile  payments  saving  over  $   more  costs  for  NGO  programming  in  Hai3   56,592  USD.         Transparency     Afghanistan  police  officers  whose  salaries   Challenges  with  partner  engagement,   were  paid  with  mobile  money  rather  than   especially  when  middle  men  are  deprived   cash  received  30%  more  in  salaries  with  the   of  income     elimina3on  of  salary  lost  to  skimming.       Security     Women  in  Hai3  who  received  payments  to   The  Agents  who  disburse  cash  are  exposed   their  mobile  phones,  felt  safer  than  when   to  poten3al  increased  insecurity  as  they   they  were  paid  in  cash  and  eliminated  the  risk   begin  to  handle  larger  cash  flows  as  MM   of  robbery  and  violent  aaacks     costumers  grow  and  need  to  cash  out   Financial   Before  using  M-­‐Pesa  in  Kenya,  50%  of  M-­‐Pesa   Many  s3ll  lack  access  to  interest-­‐bearing   Access   users  reported  they  were  unbanked.    M-­‐ account  and  full  financial  services;  mobile   Pesa’s  14  million  subscribers  now  have  access   money  takes  3me  to  trickle  down  to   to  financial  services.   unbanked  level   Innova3on   300,000  Ghanaians  purchased  life  insurance   Many  models  have  sustainability   and  new   from  the  Mobile  Network  Operator,  Tigo,  to   challenges;  work  best  in  sustainable   markets   help  cover  expensive  funeral  costs   ecosystems  with  open  APIs;  may  be  driven   5   by  P&L  at  MNOs  
  • 6.   • Kenbe-­‐La  program  in  Hai3   • Update  on  Hai3  mobile  money   ecosystem   • Mercy  Corps  and  mobile  agriculture  
  • 10. 10  
  • 11. The  Beaer  Than  Cash  (BTC)  Alliance   Program  Partners  (outer  rim  of   chart)  Organiza3ons  commiaed   to  replacing  cash  in  their   programs  and  opera3ons  with   electronic  payments  and  sharing   their  progress,  experiences  and   lessons  learned.         Resource  Partners    (inner  circle   of  chart)  Organiza3ons  with  a   significant  interest  and  exper3se   in  accelera3ng  the   electronifica3on  of  payments,   especially  in  the  developing   world.   11  
  • 12. USAID  Leadership  in  Electronic   Payments   1.  Founding  resource  partner  of  the  Beaer  Than   Cash  Alliance     2.  Funding  several  mission  based  projects   throughout  the  world  focusing  on  mobile  and   other  forms  of  electronic  payment  streams   3.  Developing  encouraging  language  in  RFPs   and  other  direc3ves  that  is  hoped  to  be   integrated  into  future  domes3c  and  overseas   grants  and  contracts  urging  the  use  of   electronic  payments   12  
  • 13. The  Opportunity   Significant  interest  was  expressed  at  the  Member  Summit  in  NetHope   doing  more  intensive  work  in  the  area  of  mobile  money  and  other  forms   of  electronic  payments     NetHope  members  are  already  ac3vely  u3lizing  forms  of  electronic   payments  and  mobile  money  in  their  programs.    There  should  be  a  safe   space  for  sharing  experiences  as  well  as  frustra3ons  with  fellow  NGOs   NetHope,  through  the  GBI  program,  is  ac3vely  working  with  USAID  to   promote  accelerated  adop3on  of  electronic  payments  and  development   of  robust  electronic  ecosystems.    This  working  group  can  serve  as  an   effec3ve  communica3ons  tool  and  bridge  to  the  agency   The  subject  area  is  ripe  for  collabora3on  and  NetHope  hopes  to  provide   its  members  with  a  safe  space  to  share  ideas,  hear  from  experts  on   issues  of  interest  and  develop  solu3ons     13  
  • 14. Next  Steps   Please  take  our  survey  to…     •  Confirm  Scheduling  for  the  WG   •  Clarify  Par3cipants   •  Iden3fy  educa3on  session   needs   •  Further  ar3culate  personal   interests  to  electronic   payments   •  Help  develop  deliverables  and   expected  outcomes  for  the  WG   14  
  • 15. Thank  You       Cameron  Peake     cpeake@dc.mercycorps.org           Duncan  Litunya   Duncan.Litunya@sos-­‐kd.org       Shelley  Spencer     shelley.spencer@nethope.org         Hamilton  McNua   hamilton.mcnua@nethope.org       15