HOTELS quality is a guest satisfaction benchmark system. It allows the hotel to edit online its own questionnaire with predefined questions that will allow the hotel to compare the results with its competition. And it can also edit its own hotel's questions. The system allows the hotel to e-mail the questionnaire automatically once the client has checked-out. Integration has been developed with more than 10 PMSs in order to automate the process.

1. funcionalidades

2. Crea un cuestionario web

4. Envía los cuestionarios web, por email, automáticamente

6. El cliente responde al cuestionario recibido por email

10. El hotel recibe informe de la respuesta del cliente

11. Email de respuesta

12. El hotel visualiza los resultados y comentarios a través de informes de gestión

16. Controla quién responde o no al cuestionario

17. www.hotels-quality.com