This document discusses harnessing the mobile workforce by measuring how employees use flexible workspaces. It recommends collecting data from employee badge swipes, observations, and surveys to understand workspace usage patterns. The data shows differences in workspace preferences between employees who telework locally, remotely, or not at all. Understanding these group-specific preferences can provide insights to help design effective flexible work policies and spaces that meet employees' needs.

1. HARNESSING THE
MOBILE WORKFORCE
IN THE WORKPLACE

2. CUBICLES

3. OPEN OFFICE

4. MOBILE
WORKPLACE
MOBILE
WORKFORCE

5. SPACE/PLACE TECHNOLOGY

6. BUT-
HOW DO YOU KNOW
WHAT YOU DON’T KNOW?
IT’S TIME TO MEASURE &
MONITOR...

7. BADGING DATA
VISUAL DATA/
OBSERVATIONAL
SELF-REPORTED
SURVEY DATA
DATA TRIANGULATION

8. FLEXIBLE WORK TIME
CH
O
O
SE
LO
CATION
ACCESSTOCOLLABORATIVESPACE
A
C
CESS
TO
PHYSICALMATERIALSASSIGNEDSEATING
PRIVACY
COLLABORATE
REM
O
TELY
62.5
64.9
56.3
59.2
33.1
15.2
31.3
51.5
22.5
15.5
31.3
24.4
29
50
37.7
43.4
33.3
34.4
42
50
33.1
IDENTIFY KEY FACTORS
OF INFLUENCE

9. GET TO KNOW YOUR END USER
(IF YOU DON’T ALREADY)

10. GROUP BY GROUP, FLOOR BY FLOOR

11. MAURICE CLAIRE TYLER
No Self-Reported Telework Local Teleworker Remote Teleworker
N/A 1 day/week telework (43.7%) < 1day/week telework (40%)
32 to 52 years old 32 to 52 years old 33 to 55 years old
7.4 years at company 8.2 years at company 7.5 years at company
Director Associate VP or SVP
KEYAREAOFFICES
“My decision to use an
AWS will depend upon
the length of my commute.”
“In my situation, flexibility
adds a significant element
that enhances my productivity,
satisfaction and comfort in my
ability to perform at my
personal best.”
“I like the flexibility to
work from home,
but I prefer being with
my peers to enhance my
knowledge and theirs.”
BY NAME & NOT JUST BY NUMBERS

12. FUNCTIONAL INSIGHTS FOR OPERATIONS,
REAL ESTATE & DESIGN

13. OFFER SMART SOLUTIONS

14. AND LET’S GET TO WORK!