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Achievements to date


           HINZ Seminar 25 May 2007

               Dr Bart Nuysink
             Medical Director & CIO




                Agenda
• Selwyn Overview

• Implementation of iDT time and
  attendance software

• Going paperless with the Electronic
  Medical Record using MedTech

• Some issues




                                        1
Selwyn Village
• Large retirement village in Point
  Chevalier
• Accommodates 565 residents
• Need levels include
  –   Fully dependent (private hospital level care)
  –   Rest home
  –   Secure dementia
  –   Independent living
• Fully operational medical centre on site




                       iDT
• Time & Attendance system
• Monitors staff arriving and leaving via a
  finger scanner.
  –   Replaced a time-card system.
  –   Complexity of software and business rules
  –   Excellent reporting base
  –   Visibility of sick and other leave
  –   Has reduced staff workload
  –   Moderate cost savings
  –   Only pays the schedule




                                                      2
ERM
•   MedTech practice management system
•   Initially using a laptop to record consultations
•   Printed out and then pasted into the clinical record
•   Selected one RH to fully electronise care notes
•   Previously caregivers wrote their notes in the paper
    record separated from the medical section.
•   Nurses would write in either/both/?neither.
•   This process on computerizing the notes would also fully
    integrate the notes.
•   Result is a truly chronological record
•   Doctor knows what the caregiver or nurse was thinking
•   Care-giver and nurse can immediately see what the
    doctor had instructed.




                 ERM Benefits
•   Multi-user access
•   No getting the notes
•   Immediate access to notes
•   Notes not lost
•   Legibility
•   non-English speakers can type well
•   Lab results
•   It was thought to save staff time but
    the CFO did not see any decrease in
    staff hours




                                                               3
Key Elements
•   Positivity
•   Momentum
•   New users teaching new users
•   Simple instruction manual - Idiots guide
•   Individual user IDs – allows brief
    walkthrough the manual




              Being There
• Can’t sign on?




                                               4
Keyword Careplans
.uti

UTI
symptomatic Yes /No
confused    Yes/No
Urine dipstick; +ve for ...
Lab result: awaited/+ve
PLAN;
Push oral fluids Yes/No
Fluid Balance Chart Yes/No
Spec to lab    Yes/No
Notify Dr Yes/No
Antibiotics Yes/No
Ural tds Yes/No




               The Future
• 24hr alerts
• Nursing Careplans
• Medication charts – doctors drug charts
  to reduce transcribing.
• Medication administration charts. Staff
  would take a portable electronic device
  with them to the resident a record all
  medication given. Particularly useful for
  prn medication.




                                              5
Summary
•   Simple interventions
•   Training on the job
•   Low costs – big benefits
•   Better information for care
•   Better Compliance
•   Ability to involve residents families




                                            6

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The Selwyn Foundation's Achievements in Aged Care

  • 1. Achievements to date HINZ Seminar 25 May 2007 Dr Bart Nuysink Medical Director & CIO Agenda • Selwyn Overview • Implementation of iDT time and attendance software • Going paperless with the Electronic Medical Record using MedTech • Some issues 1
  • 2. Selwyn Village • Large retirement village in Point Chevalier • Accommodates 565 residents • Need levels include – Fully dependent (private hospital level care) – Rest home – Secure dementia – Independent living • Fully operational medical centre on site iDT • Time & Attendance system • Monitors staff arriving and leaving via a finger scanner. – Replaced a time-card system. – Complexity of software and business rules – Excellent reporting base – Visibility of sick and other leave – Has reduced staff workload – Moderate cost savings – Only pays the schedule 2
  • 3. ERM • MedTech practice management system • Initially using a laptop to record consultations • Printed out and then pasted into the clinical record • Selected one RH to fully electronise care notes • Previously caregivers wrote their notes in the paper record separated from the medical section. • Nurses would write in either/both/?neither. • This process on computerizing the notes would also fully integrate the notes. • Result is a truly chronological record • Doctor knows what the caregiver or nurse was thinking • Care-giver and nurse can immediately see what the doctor had instructed. ERM Benefits • Multi-user access • No getting the notes • Immediate access to notes • Notes not lost • Legibility • non-English speakers can type well • Lab results • It was thought to save staff time but the CFO did not see any decrease in staff hours 3
  • 4. Key Elements • Positivity • Momentum • New users teaching new users • Simple instruction manual - Idiots guide • Individual user IDs – allows brief walkthrough the manual Being There • Can’t sign on? 4
  • 5. Keyword Careplans .uti UTI symptomatic Yes /No confused Yes/No Urine dipstick; +ve for ... Lab result: awaited/+ve PLAN; Push oral fluids Yes/No Fluid Balance Chart Yes/No Spec to lab Yes/No Notify Dr Yes/No Antibiotics Yes/No Ural tds Yes/No The Future • 24hr alerts • Nursing Careplans • Medication charts – doctors drug charts to reduce transcribing. • Medication administration charts. Staff would take a portable electronic device with them to the resident a record all medication given. Particularly useful for prn medication. 5
  • 6. Summary • Simple interventions • Training on the job • Low costs – big benefits • Better information for care • Better Compliance • Ability to involve residents families 6