1. GREGORY T. CALLOWAY
3793 Fox Run Drive # 210
CINCINNATI, OHIO 45236
PHONE: 513-638-1066
E-MAIL ADDRESS: GREGORY_CALLOWAY72@YAHOO.COM
PROFESSIONAL EXPERIENCE
August2014 to May 27, 2016 - Contract Assignments through theBest IRS (Best
InsuranceRecruiting Specialists) out of Phoenix, Arizona
Permanent General Ins. Co. Auto Physical Damage and Liability Claims Adjuster (2/2016-
5/27/2016) Responsible for handling mid to complex Auto Physical Damage and Liability claims
from inception to close. A limited temporary assignment.- Worked out of Cleveland, Ohio.
State Farm Insurance Company--- Auto PIP/ Med Pay Adjuster – Spring 2015- December 31,
2015
For a brief time handled Texas PIP claims, then, after the first few months, handled Ohio &
Tennessee Med Pay Claims at the St Paul, Minnesota ClaimOffice location. Duties consisted of
investigation of claims, gathering medical bills, reviewing medical bills to determine treatment
for injuries were related to loss, and, to determine if related expenses were in line with
treatment. Had to positively determine if submitted bills and expenses met company guidelines
for payments. If all was well, proceeded to resolve claims.
State Farm Insurance Company- Auto Liability ClaimRepresentative – August 2014 to Spring
2015- Worked out of West Lafayette, Indiana ClaimOffice location. Handled auto liability
claims from inception to coverage analysis, through investigation, liability summation to
conclusion of claims.
AQUARIUS PROFESSIONAL STAFFING- Contract Assignment
April 2014 – Mid August2014 - ExtendedTemporary
ClaimsAuditorforFirstGroupAmerica(FirstStudent)- Workedoutof DowntownCincinnatiOffice
Dutiesconsistedof reviewing,analyzingandauditingclaimfiles,primarilygeneral liabilityandauto
liabilityclaims,makingsure filesmetcriteriaintermsof file contentandoverall handling.Required
claimsbackground,knowledge andexpertise toknow whatwasmissingorlackinginthe handlingof a
claimfile.Made recommendationsonfiles. Determinedwhetherfilesmetthe requiredcriteriato
receive apassingscore of 85% or above.
Contacts: FrankLott—(FirstGroup)- 704-288-7005, Andrew O’Neill (Aquarius)-513-247-0750

2. SEDGWICK CLAIMS MANAGEMENT SERVICES
January 2013 to January2014
General LiabilityClaimsSpecialist
Sedgwick wasa ThirdParty AdministratorforClaimsfor variouscompanies. Handledgeneralliability
claims.Varietyof claimsincludedslipandfalls,tripandfalls,autolossesaswell as basketclaimsfor
KrogerCompany.Injurylevelhandledup tomoderate propensity. Companywasboughtout the week
of January27-31, 2014 by a companyout of New York calledKKR.
ANTHEM BLUECROSS/BLUE SHIELD (WELLPOINT)
Early Autumn 2010 – throughAugust2012
CUSTOMER CARE REPRESENTATIVE(MEDICAREADVANTAGEPLAN DEP’T) (SENIORMARKETS)
ReceivedandhandledcallsfromSeniorsconcerningtheir benefits&coverage definingwhatbenefitsare
available tothemandan explanationof those benefits. Also,coveredcopaymentsorcoinsurance
chargesthat may apply.
Accomplishments: Oftenexceedmymonthlyadherence goalsandother statistics. Employee of the
Month: September2011.
NATIONWIDE INSURANCE COMPANY
Spring2009 – June 4, 2010
CASUALTY CLAIMREPRESENTATIVE
Temporarydutiesconsistedof handlingautoliabilitythirdpartyclaims,first partycollisionlossesand
medical paymentclaimsfromcoverage analysisthroughliability investigation,completingliability
assessmentandbringingclaimstoconclusion. Medical paymentclaimshandleduptoa certain
coverage limit.
Accomplishments: Receivedperfect“10” for CustomerService inAugust &December2009 for
excellence incustomerservice andclaimshandling.
Spouse’scritical andterminal illnessrequiredrelocationbacktoCincinnati. Spouse passedawayon
May 27, 2013.
AUGUST 2008- DECEMBER 2008- Contract Assignment
Temporary employmentthroughInsurance OverloadSystems—FastTrackWorkers
CompensationAdjusteratMitsui SumitomoInsurance Group, DowntownCincinnati,Ohio
OCTOBER 2007 - JULY 2008
Exclusive caregivertospouse sufferingfromMultiple Sclerosis. Heldpart-time telemarketingevening
position.

3. GREAT AMERICAN INSURANCE GROUP- Contract Assignment
MAY 2006 – SEPTEMBER 2007
TRUCKING CLAIMS DIVISION—EXTENDEDTEMPORARY
Handledfirstpartyphysical damage truckingclaimsunderthe Physical Damage provisionof the Great
AmericanTruckingPolicy.
MIDLAND COMPANIES (American Modern Home Ins. Co.)
1997-2005
Commercial ClaimsAdjusterII/ ClaimsAdjusterII
Dutiesconsistedof handlingCommercial Mobile Home ParkandDealerRV liability claimsaswell as
Commercial andsome Specialtypersonal autoclaimsfromcoverage analysis,liabilityinvestigation,
claimevaluationandsettlement.Emphasiswason bodilyinjuryclaims,propertydamage claimsaswell
as firstparty claims.The Commercial ClaimsDep’twasphasedoutinlate 2003 and the latterelementof
tenure wasspenthandlingpersonalpropertyclaims.Hadreceivedpraise forexcellent claimshandling
recognizedbyreceivingtwo“ClassAwards”. Wasverysuccessful with subrogationrecoveryandwith
inter-companyarbitration.Jobrequiredexcellent verbal andwrittencommunicationskillsand
knowledge of medical andlegal terms. Lightlyexposedtohandlinglitigatedfiles.
PROGRESSIVE INSURANCE COMPANY
1994-1996
ClaimRepresentative
Dutiesconsistedof handlingautoliabilityclaimsthroughthe lossreportprocessinto the investigation,
assessingliabilitytoconclusion.Emphasiswasonthe propertyaspectof claims.Assessedvehicle
damage(Writingestimates).Also,handledbodily injuryclaimstoa certainauthoritylevel. Property
damage educationwasan ongoingprocess.
The PRUDENTIAL INSURANCE COMPANY OF AMERICA
1993- 1994
DistrictSalesAgent
Dutiesconsistedof marketingof life insurance products,annuities,healthandauto insurance products.
Includedcustomerserviceactivitiesassociatedwithprospectingandsellingof the insurance and
securityproducts.
ALLSTATE INSURANCE COMPANY
1987- 1992
SeniorClaimRepresentative
Handledautoliabilityclaimsfromcoverage analysisthrough the liabilityinvestigation, completing
liabilityassessmentandbringingclaimstoresolution.Handledfirstparty collisionclaimsaswell assmall
to large propertydamage claimsaswell asheavylosses requiringextensiveinvestigation.Handledlight
to moderate bodilyinjurylossesandmedical paymentclaimfiles. Settledthe largestnumberof
“Comparative Negligence”filesinthe personallinesunitutilizingcomparative negligencelawsasa guide
to assessingpercentagesof liabilityforthe insuredandthirdparties. Also,receivedtwo Allstate
“Buckeye Awards”foroutstandingachievementinclaimshandling.

4. EDUCATION
BowlingGreenState University,BowlingGreen, Ohio
Bachelorof Science Degree inJournalismwithaminorinBusinessAdministration
ContinuingEducation:
1980’s---CompletedLOMA Insurance OrientationProgram
Crawford& CompanyCasualtyAdjustersTrainingSchool and3
RequiredCorrespondence Courses
Allstate Insurance CompanyClaimCoursesI&II
1990’s ---SecuredLife andPropertyLicensesaswell asSeries6Securitieslicense to sell insuranceand
annuities.
Became State of OhioNotary
CompletedProgressive Insurance CompanyPropertyand CasualtySchool andbecame proficientin
estimate writing
1999 ReceivedState of KentuckyInsuranceAdjustersLicense thatreciprocated tomanyotherstates
inthe U.S.
2000 – 2003 Completedcourse workfromthe Americaninstituteof CharteredProperty
CasualtyUnderwritersInsurance Institute of America(AICPCU)
October6, 2003—ReceivedAssociate inClaims(AIC)Designation
Currentlyhold adjusterlicensesinnine states---- Kentucky,Indiana,Georgia,Florida,Texas,
Michigan,Washington,Nevada, & Louisiana
References: Available UponFormal Request