1. Presentation Village Point
June 2004
Glenn van der Vleuten,
projectleader Dorpspunt

2. Village Point
• Powered by Kruiswerk Mark en Maas
(home care organisation) and Woonlinie
(house construction association)
• National campagne ‘balance in work and
family life’
• Subsidy from the Ministry of Social Affairs
(Bureau of Dayplanning)
• Subsidy from the Province of Northern-
Brabant (Combi-fund)
• Operational since January 1ste 2004

3. Demand-oriented conciliation
• Clarify demands of rural occupants,
related to livability
• Clear formulation of local demand
• Selection of reliable suppliers
• Matching demand and supply:
– Village Point (physical servicepoint)
– Internet (www.dorpspunt.nl)
– Call-centre (0900-dorpspunt)

5. Pilotproject
• 4 pilots:
– Chaam
– Den Hout
– Moerdijk
– Nieuwendijk
• Project period:
– Januari 1st until December 31st, 2004
• Each pilot has its own projectleader
• Established in buildings Kruiswerk Mark
en Maas

6. Pilots

7. From producer at the centre
to customer at the centre
Producer dominates
Services
Tailor-made:
Adjust choice
processes
Target/ customer demand
Tailor-made:
target/realisation
control
User
Employee
Customer dominates

8. Customer at the centre: demand-
oriented chain
Customer
Supply
Village Point
Provision
Can / Know Direction
Interaction
Production
Distribution
1
3
2
4

9. Current situation
• Development business plan
• Development franchise-formula
• Partner acquisition:
– Regional partners for generic supply
– Local partners as franchisee

10. Service centre for village

11. Service centre for village
• Provides information and councilling
about housing, working and living
• Provides conciliation of services
• Supports initiatives for improving
livability

12. What makes Village Point unique?
Village Point contributes to:
• Improving services and supplies in
districts or villages
• Improving livability
• Improving balance between work and
family life
• Information, councilling and conciliation
for everyone, for free
• Strengthening community sense
through mutual contact

13. See you at: