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1 of 6
●3 Major Business Segments

        ● Imaging and printing Systems
               (1st in global printer market in 2001)
        ● Computing Systems
               (4th in PC and server markets in 2001)
        ● Information Technology Services
               (8th in global services market in 2001)
●Threat of New Entrants (Barriers to entry): (Moderate)

         ●PC market-developing computing equipment
                Economies of Scale
                Low capital requirements
         ● Product differentiation
                Rapid moving industry
                Technology constantly improving
         ● Moderate customer switching costs
                Transferring files
                Standardization of most computer components
         ● Access to distribution channels
                High for direct to customer
                Internet and computer retailers

●Bargaining power of buyers: (low)

         ●Switching costs are high
         ● Low number of suppliers
         ● Suppliers operate with high fixed costs
●Bargaining power of suppliers: (high)

           ● High number of customers who are fragmented
           ● A few larger suppliers
           ● Difficulty reproducing specialized technology

●Threat of substitutes: (Moderate)

           ● Switching cost for consumers would be high
           ● Frequent product introductions and continuous improvements
in price

●Rivalry: (High)

        ● High fixed costs
        ● Barriers for exit are high
        ● Constant changes to products and price
        ● Two big players hold the top two market share spots in the
computer hardware industry.(Dell & IBM)
Uniqueness perceived
                      by customers              Low cost position


                                                 Overall cost
İndustry wide       Differentiation
                                                 leadership



Particular                             Focus
segment only



Hp company strategy based on differentiation strategy.Because it is often charge
A premium price for its products or services in the market.It has better service levels
To customers,better product performance and has high quality hardware equipments.
It scan images of 3D objects and post it directly to the web.Stay connected with
innovative web connected printing.

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MIS 402-Assignment 1

  • 1.
  • 2. ●3 Major Business Segments ● Imaging and printing Systems (1st in global printer market in 2001) ● Computing Systems (4th in PC and server markets in 2001) ● Information Technology Services (8th in global services market in 2001)
  • 3. ●Threat of New Entrants (Barriers to entry): (Moderate) ●PC market-developing computing equipment Economies of Scale Low capital requirements ● Product differentiation Rapid moving industry Technology constantly improving ● Moderate customer switching costs Transferring files Standardization of most computer components ● Access to distribution channels High for direct to customer Internet and computer retailers ●Bargaining power of buyers: (low) ●Switching costs are high ● Low number of suppliers ● Suppliers operate with high fixed costs
  • 4. ●Bargaining power of suppliers: (high) ● High number of customers who are fragmented ● A few larger suppliers ● Difficulty reproducing specialized technology ●Threat of substitutes: (Moderate) ● Switching cost for consumers would be high ● Frequent product introductions and continuous improvements in price ●Rivalry: (High) ● High fixed costs ● Barriers for exit are high ● Constant changes to products and price ● Two big players hold the top two market share spots in the computer hardware industry.(Dell & IBM)
  • 5. Uniqueness perceived by customers Low cost position Overall cost İndustry wide Differentiation leadership Particular Focus segment only Hp company strategy based on differentiation strategy.Because it is often charge A premium price for its products or services in the market.It has better service levels To customers,better product performance and has high quality hardware equipments.
  • 6. It scan images of 3D objects and post it directly to the web.Stay connected with innovative web connected printing.