1. Giovanna Magdal Arana Llanes
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Giovanna Magdal Arana Llanes.
Ctra de Istan , 2 , Les Roches University
+34 (684) 238 361
gm.arana_5635@students.lesroches.es / giovarana1090@gmail.com
Linkedin: Giovanna Magdal Arana Llanes
Skype: giovanna.arana
Sex Female | Date of birth 10/07/1990 | Nationality Mexican
WORK EXPERIENCE
September 2013 – December
2013
Bartender
Restaurant Cabo Grill, Querétaro, Querétaro, México.
In charge of:
▪ Preparation of cocktails and frozen desserts.
▪ Inventory control.
▪ Accounts settlement.
▪ Service of beverages.
Business or sector Food & Beverage.
March 2013 – May 2013
Manager Assistant.
Damüi Fusion restaurant, Querétaro, Querétaro, México,
In charge of:
▪ Management and control of legal documents.
▪ Storage and inventory controls.
▪ Guest hosting.
▪ Guest Service.
▪ Suppliers manage.
▪ Service activities.
Business or sector Food & Beverage.
August 2011 – January 2013 Financial Assistant.
Euro-America University, Cuernavaca, Morelos, México
In charge of:
▪ Management and control of legal and fiscal documents.
▪ Tax payments and control.
▪ Control of internal documents.
▪ Student services.
Business or sector Education.

2. Giovanna Magdal Arana Llanes
December 2012
EDUCATION AND
TRAINING
Gala Dinner Director.
Euro-America University, Cuernavaca, Morelos, México.
In charge of:
▪ Management and coordination of a group of 50 students, with the objective of design and realize an
event; managing and controlling departments like cuisine, pastry, decoration, service, etc.
▪ Budget control and distribution.
▪ Supplier management.
▪ Fundraising.
Business or sector Education (Activity that was a part of my university education).
November 2012 Cocktail degustation Organizer.
Euro-America University, Cuernavaca, Morelos, México.
▪ Management of a group conformed by 20 students located in different departments.
▪ Selection and elaboration of 6 different cocktails based on a theme.
▪ Budget elaboration and distribution.
Business or sector Education (Activity that was a part of my university education).
December 2011 Head of the pastry department for a gala Dinner.
Euro-America University, Cuernavaca, Morelos, México.
▪ Coordination of 20 students in different pastry areas.
▪ Selection and elaboration of different desserts, petit fours, breads.
▪ Budget creation and control.
Business or sector Education (Activity that was a part of my university education).
February 2014… BBA in Business Administration Specialized in Events Management.
Les Roches, Hotel Management School, Marbella, Spain.
▪ Les Roches Ambassador.
February 2009- January 2014 BBA in Tourism Business Administration & Culinary Arts.
Euro-America University, Cuernavaca, Morelos, México.

3. Giovanna Magdal Arana Llanes
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PERSONAL SKILLS
Certifications obtained by the American Hotel & Lodging Association AH&LA:
▪ Managing Technology in the Hospitality Industry. June 18, 2009
▪ Managing Service in Food and Beverage Operations. January 05, 2010
▪ Supervision in the Hospitality Industry. January 07, 2010
▪ Hospitality Purchasing Management. May 14, 2010
▪ Hospitality Sales and Marketing. May 16, 2010
▪ Planning and Control For Food and Beverage Operations. May 17, 2010
▪ Food Safety: Managing With the HACCP System. January 11, 2011
▪ Security and Loss Prevention Management. January 13, 2011
▪ Convention Management and Service. June 20. 2011
▪ Managing Hospitality Human Resources. June 22, 2011
▪ Hospitality Industry Financial Accounting. June 23, 2011
▪ World of Resorts: From Development to Management. January 10, 2012
▪ Hospitality Facilities Management and Design. January 12, 2012
▪ Hospitality Industry Managerial Accounting. July 24, 2012
▪ Marketing In the Hospitality Industry. July 24, 2012
▪ International Hotels: Development and Management. October 08, 2012
▪ Managing Beverage Operations. January 17, 2013
▪ The Lodging and Food Service Industry. January 16, 2013
Certification obtained by the International SPA Association:
▪ Spa: A Comprehensive Introduction. July 27, 2012
Specialization certificates received by the AH&LA:
▪ Food and Beverage Management. September 28, 2012
▪ Marketing and sales management. January 30, 2013
▪ Rooms Division Management. February 13, 2013
▪ Accounting and Financial Management. February 13, 2013
▪ International Hotel Management. February 13, 2013
▪ Hospitality Operations Certificate. February 13, 2013
LANGUAGES
Mother tongue
Spanish.
Other language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
English (Cambridge Certificate) 100% 100% 100% 100% 95%
French 50% 80% 50% 50% 50%

4. Giovanna Magdal Arana Llanes
Communication skills
 Effective communication skills obtained through my work experience as an assistant
manager, and in other F & B positions, director of various events.
Organisational / managerial skills
▪ Leadership and coordination of small and medium groups.
▪ Distribution and creation of budgets.
▪ Negotiation.
Computer skills ▪ Microsoft office (Word, Power Point, Excel).
▪ POS Software’s.
▪ Corel Draw Software.
Other skills ▪ Systems
▪ Cooking
▪ Pastry
Driving licence
 Class B