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1. Operational Resilience
As businesses face growing risks, operational resilience has become a
critical component for achieving success. In this presentation, we will
explore the key concepts, best practices, and challenges of operational
resilience.

2. Definition and Importance
What is
Operational
Resilience?
Operational resilience is
the ability of an
organization to
withstand, adapt to, and
recover from adverse
events while maintaining
continuous business
operations.
Why is it Important?
By prioritizing
operational resilience,
companies can avoid
costly disruptions,
maintain customer
confidence, and ensure
long-term sustainability.
Who is
Responsible?
Operational resilience is
a shared responsibility
among everyone in the
organization, from top-
level executives to front-
line employees.

3. Key Components
Prevention
Anticipating and mitigating
potential risks before they
occur.
Response
Responding quickly and
effectively to disruptions to
minimize their impact.
Recovery
Restoring normal operations
as quickly and smoothly as
possible after a disruption.
Continuous
Improvement
Assessing and refining
operational resilience
strategies to adapt to new
challenges and emerging
risks.

4. Building Operational Resilience
1 Evaluate Risk
Conduct a comprehensive risk
assessment to identify potential
threats and vulnerabilities.
2
Develop Strategies
Develop and implement strategies
to mitigate risks, improve response
and recovery, and ensure
continuous operations.
3 Test and Validate
Regularly test and validate
operational resilience plans to
ensure effectiveness and identify
areas for improvement.
4
Monitor and Update
Monitor changing environments,
evaluate new risks, and update
operational resilience plans.

5. Risk Management and
Scenario Planning
1 Risk Management
Framework
Developing a
comprehensive framework
for identifying, assessing,
and managing risks is
essential to building
operational resilience.
2 Scenario Planning
Conducting scenario
planning exercises can
help organizations prepare
for unexpected events and
develop effective response
plans.
3 Communication and Collaboration
Effective communication and collaboration across all levels of the
organization are critical to successful risk management and
scenario planning.

6. Regulatory Requirements
Regulatory Landscape
• Many regulatory bodies have
implemented guidelines and
requirements related to operational
resilience.
• Organizations must stay informed and
compliant with these regulations to
avoid penalties and maintain customer
trust.
Compliance Challenges
• Regulations can vary by industry and
geography, making compliance
complex and challenging.
• Compliance requirements can also
change rapidly, requiring organizations
to stay proactive in updating their
operational resilience plans.

7. Challenges and Limitations
Complexity
Building and maintaining
operational resilience can be
complex and time-
consuming, requiring
resources and expertise.
Integration
Integrating operational
resilience into existing
business operations and
systems can be challenging.
Unexpected Disruptions
Despite best efforts,
unexpected disruptions can
still occur, and the impact
can be difficult to predict and
manage.

8. Case Studies/Examples
Cybersecurity Attacks
Organizations that have suffered
cyberattacks are often lauded for their
operational resilience strategies, such as
their ability to quickly detect and respond
to the attack.
Natural Disasters
Organizations that have successfully
managed operations during natural
disasters, such as hurricanes or
earthquakes, have demonstrated effective
operational resilience planning and
preparation.
Global Pandemic
Organizations that have successfully
adapted to the pandemic and maintained
continuous operations have demonstrated
strong operational resilience and
innovative thinking, such as developing
new remote work policies and procedures.
Financial Crises
Organizations that have navigated
financial crises such as economic
downturns or market disruptions have
demonstrated effective operational
resilience planning and risk management.

9. For more info on Operational
resilience visit:
https://www.gieom.com/solutions/op
erational-resilience/