Our Approach
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G J Agriesti Consulting helps energy companies strengthen relationships with customers and employees by combining decades of industry experience with new technologies. They create customized partnerships that connect people through a customer experience hub, aiming to reduce customer effort and create advocates through the customer journey. Their services include digital engagement, customer care, analytics, field services, grid optimization, and distributed energy resources aggregated through a single engagement hub.
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Our Approach
- 1. Our Approach Harnessing the power of customer and employee engagement G J Agriesti Consulting helps energy companies deliver a truly personalized experience for customers. We combine 25 years of experience in the regulated and non-regulated energy industry with passion and technology to deepen customer engagement and strengthen relationships between energy providers and their employees and partners with customers across the spectrum of engagement. We do this by orchestrating customizable partnerships, connecting technology and people, and applying our product portfolio management skills to serve customers in new ways, via a customer experience hub. Our goal is to create customer and employee advocates that drive the benefits of lifetime customer value by reducing customer effort throughout the buyer journey. Through digital engagement, customer care centers, analytics, "feet on the street" contractors, grid optimization and aggregation of distributive energy resources, you can deliver a delightful customer experience through a single, integrated engagement hub.