Data Insights Analyst Job Pack | TRG Arts

1. Data Insights Analyst
Recruitment Pack
September 2021

2. Keri Mesropov
Chief Talent Officer | TRG Arts
From our Chief Talent Officer
Welcome
We’re delighted that you’re interested in joining the
TRG Arts team as Data Insights Analyst.
You’ll find details in this pack about this exciting opportunity. We
seek applicants from all backgrounds to ensure we get the finest,
most creative talent on our team. We want to be challenged and
to grow as a result of every hire we make, and we know diversity
is imperative to this goal.
If you need us to make any adjustments to allow you to fully
participate in this application process, please get in touch with us
careers@trgarts.com +1 719-686-0165 (USA) | + 44 (0)20
7438 2040 (UK).
Thank you for your interest in TRG Arts. We look forward to
receiving your application and can’t wait to meet you!

3. At TRG Arts, we are true believers in the power of
arts and culture to transform individuals and
communities.
Photo: Children’s Museum of Atlanta

4. About Us
TRG Arts is an international change agency committed to
building thriving arts and cultural organizations by shaping
their business models to focus on audience relationships,
financial stability, organizational frameworks, and people-
centric teams.
Data Insights Analyst | TRG Arts

5. At TRG Arts, we are true believers in the power of
arts and culture to transform individuals and
communities.
Photo: Children’s Museum of Atlanta

6. Our Values
Conviction
People show up differently when they love something and believe in it. We love and
believe in the industry for which we work, and its ability to strengthen the communities it
serves. We are a group of talented, convicted, and resilient people: insistent on listening to
our clients’ needs and champions of meaningful results. Our belief in this industry leads us
to provocate, push, and rebel - and that means our company has a different spirit than
most.
Humility
Our founder, Rick Lester, was fond of saying “our clients know more about their business
than we do.” That mindset remains at TRG: we don't know it all. We learn daily, from every
experience we have with our clients and each other. We take our work seriously, but not
ourselves – humor, heart, and humility are the guiding light through the hard work we do
alongside our clients every day.
Equity
At TRG, we reject racism and discrimination in all its forms. We believe diversity is fuel for
innovation, results, and quality of experience in work and life. We are committed to
facilitating conversation, study, and action on behalf of our field, to help create a more
equitable world. All the while, we recognize this work is never finished. We will question
and remove the structural barriers preventing equity – not only within our company, but
also with our clients and on behalf of the arts and cultural sector we serve.
Data Insights Analyst | TRG Arts

7. Our Values
Creativity
Creativity is stitched into everything we do. We caretake creativity like we do data, results,
and financial performance. TRG approaches work with creative thinking, which means we
sometimes must take a step back. Our approach to solving problems is iterative – it’s
based on what we know, but not bound to it. We'll throw out ideas when they stop working.
We strive to adapt, then adapt, then adapt.
Results
At TRG, we start projects and conversations with a simple question: what’s your goal?
From that moment forward, we’ll be relentless in our pursuit of it. If the goal isn’t clear, we’ll
help point the way. We have an insatiable drive to achieve results - not just numbers, but
the development of people, the creation of more equity, and the success of our industry.
Success is never final, and results are never finished.
Connection
Relationships - with each other, and with our clients - drive everything for TRG. We create
and sustain connections because PEOPLE do the work of our field, not organizations, not
software, not data. Developing people and teams is imperative for a thriving arts and
cultural sector, and we relish working in the trenches with them every day.
Data Insights Analyst | TRG Arts

8. The Role
The new position of Data Insights Analyst at TRG Arts will play a crucial
role in the reducing our cost of sale and in increasing the revenue growth
of our SaaS solution and project work by:
• Accurately and efficiently preparing datasets used by our consultants
and clients.
• Creating beautiful, intuitive and genuinely informative insights for
our clients and consultants.
• Reports to: Head of Insights
• Remuneration: £40-50k dependent on experience
• Location and work eligibility: This position is remote
based. Applicants in the United Kingdom must be able to show proof
of eligibility to work in the United Kingdom. You are eligible to work in
the UK if you are a British citizen, a person with settled status in
Britain, such as ILR or EU settled status, or if you have valid
immigration status which allows you to carry out the work in question,
such as a Skilled Worker visa.
Please contact us to explore further.
Data Insights Analyst | TRG Arts

9. The Role
This role has two distinct areas of responsibility: insight
development and client work.
Insight Development
• Create new production-ready dashboards / reports to be deployed
through our proprietary application
• Create a library of visualisations to be used across the application
• Create bespoke analysis for client projects
• Liaise with clients to understand how our dashboards / reports can
better meet their needs
• Provide consistent, documented assurance that dashboards / reports
are operating as specified, promptly resolving any issues raised and
developing solutions and / or processes to proactively identify issues
before they are exposed to a client
• Participate actively in creation a consistent visual style and user
experience for our dashboards / reports
• Research and present ideas for new products and product
improvements, both in software / insights and in TRG consulting
approach
Data Insights Analyst | TRG Arts

10. The Role
Client Work
The Data Insights Analyst role supports the client facing teams with the efficientand
accurate delivery of our analytics and data products
• Provide TRG’s sales and client service teams with data quality checks,
and counsel and collaborationon the types of analysis that are possible
• Own, initiate and completethe analysis required for both bespoke and
established solutions for client-ready presentation
• Collaborate directly with the client and client service team to ensure client
projects are delivered on time and to specification via excellentcommunication
and client service,including:
‒ Communicationof data requirements to client; counselling client or
internal team on how to extract data in the required format
‒ Prepare raw data for ingestto our systems
‒ Categorise data using rulesets or in-house built solutions
‒ Contribute to the developmentof automation to further streamline ingest
and categorisationof client data
• Deliver, with accuracy and thoroughness,client projects
• Swiftly advise the client service team of any problems or opportunities
discoveredwhile working with the client's data
• Manage ingest of our full-service client's data
• Understand and follow GDPR and other applicable privacy laws (company will
provide training)
Data Insights Analyst | TRG Arts

11. You Have:
• Ability to think critically and strategically; strong analytic and problem-
solving skills are a must for success in this position
• Experience with business intelligence platforms like Dundas BI, Tableau,
etc.
• Experience with front-end languages like HTML, CSS, and JavaScript
• Experience with SQL and/or Microsoft T-SQL at a beginner level, including
knowledge of WHERE clauses, aggregations and grouping, joins and temp
tables
• Excellent written and verbal communication that support an ability explain
technical concepts with simplicity to clients and various internal
stakeholders
• Self-initiative and discipline to successfully work remotely
• Extraordinary attention to detail and unfailing ability to follow-through
• Confidence taking the lead on projects, working independently, and forming
part of a larger development team
• Shares TRG’s company values – see above
It is required that the successful candidate will work hours that overlap with our
colleagues based in the US. Typically, this means working until 6pm two to
three days a week.
Data Insights Analyst | TRG Arts

12. We Have:
• A constant drive for and proven track record of achieving results (both
client and TRG results)
• An intensely supportive environment, and one that values humour
• Evolving and really cool technology for the field
• An evident dedication to work-life balance
• A deep interest in your ideas for improving our business
• Other benefits include:
‒ auto-enrolled on to a Pensionscheme
‒ a competitive salary
‒ the opportunity for occasionaltravel
‒ an awesome bunch of people to work with
Data Insights Analyst | TRG Arts

13. 1. Please submit your CV/resume and cover letter to
careers@trgarts.com. Please include your first and last name in the
file name of all documents submitted.
2. Complete the TRG Arts Equality, Diversity and Inclusion Monitoring
Form
If you would like an informal chat with someone about the role and/or if
you need us to make any adjustments to allow you to fully participate in
this application process, please get in touch with us careers@trgarts.com
+1 719-686-0165 (USA) | 020 7438 2040 (UK).
The deadline for applications is Tuesday 5 October at 23:59 BST
We reserve the right to close this advertisement early if we receive a high
volume of suitable applications or if a suitable candidate is found.
Data Insights Analyst | TRG Arts
How To
Apply

14. Application Deadline: Tuesday 5 October at 23:59 BST
Interviews: From week commencing Monday 13 October. We will
coordinate with you to find a time that best works for you.
Interviews will be conducted remotely via video call. We will share further
details about the selection and interview process should we wish to
progress your application.
Data Insights Analyst | TRG Arts
Key Dates

15. Diversity, inclusion and equality are vital to TRG’s role as a leader in our
industry. We strive to employ people with knowledge, experience and talent
currently under-represented in the workplace.
We believe every person must be treated with respect, and TRG is committed
to providing a working environment with equality and opportunity for all without
bias on the basis of race, color, religion, sex, ancestry, age, national origin,
disability, transgenderism, sexual orientation or status as a disabled veteran.
One of our core values is equity. At TRG Arts, we reject racism and
discrimination in all its forms. We believe diversity is fuel for innovation,
results, and quality of experience in work and life. We are committed to
facilitating conversation, study, and action on behalf of our field, to help create
a more equitable world. All the while, we recognize this work is never finished.
We will question and remove the structural barriers preventing equity – not
only within our company, but also with our clients and on behalf of the arts and
cultural sector we serve.
We will make all reasonable adjustments to enable applicants to
participate in the selection process, and for the successful applicant to carry
out their role.
Data Insights Analyst | TRG Arts
Equal
Opportunities

16. Working Together
Today
We look forward to receiving your
application!
Data Insights Analyst | TRG Arts
go.trgarts.com/careers