This document is a resume for Gary D. Thompson summarizing his work experience and education. It outlines his experience in IT support and mass media studies, including positions at Intergraph/Hexagon and Wal-Mart Systems providing IT help desk support, desktop support, and systems operations training. It also lists his education including a Master's degree in Strategic Leadership and Mass Media Studies from Middle Tennessee State University.

1. Gary D. Thompson
IT Support/Mass Media Studies
tydurden2020@gmail.com 
931.300.3170 
318 Avon Street, Lawrenceburg, TN 
Highly Skilled and Extremely Versatile Mass Media Theory and IT Administration Specialist.
Work Experience
Contact: Ralph Nichols - Ralph81660@gmail.com. (256) 653-0555 (Cell)
04/2009 - Present Madison, Alabama
Information Systems Support
Intergraph/Hexagon
Hexagon is a leading global provider of information technologies that drive
productivity and quality across geospatial and industrial enterprise
applications.Hexagon’s solutions integrate sensors, software, domain
knowledge and customer workflows into intelligent information ecosystems
that deliver actionable information
Lead Analyst on Asset Remediation, Virus Protection and
control and Bitlocker/SCCM
IT Support in Healthcare, Corporate and Law-Enforcement
entities
• Application support in all avenues of IT, including Active
Directory, TCP/IP, All MS Office products, including many state
and government developed applications necessary to maintain
a smooth flow of our company’s finances.
Selected to grow help Desk; 1st 3rd/off shift analyst,
supporting 1 contract, which became an 8-contract, 24/7
operation
Contact: Jennifer Banks - (931)680-6006 (Office)
04/2004 - 02/2009 Shelbyville, TN
Systems Operations Trainer
Wal-Mart Systems, Wal-Mart, INC.
Wal-Mart Data Systems; support for Wal-Mart Warehouse and Retail
Opearations
Mainframe system and component troubleshooting, testing,
operating
IT Help Desk/Analyst/ Support Specialist
Member of the DC Implementation Team, assisting with the
start-up and training of new Distribution Data Centers
IT Support Specialist
IT Support Specialist
Education
01/2014 - Present Murfreesboro, TN
Strategic Leadership/Mass Media Studies-
Masters Level
Middle Tennessee State University
Strategic
Leadership/Leadership
Theory
Mass Media Theories and
Studies
08/2011 - 12/2013 Murfreesboro, TN
Information Technology/Mass Media Studies
Middle Tennessee State University-Bachelor of
Science
Information Technology Mass Media Theories and
Studies
08/2002 - 05/2005 Lynchburg, TN
Mass Communication/General Studies
Motlow State-Associate of Science
Courses
Courses
Courses
Skills & Competences
IT Support
Desktop Support
Remote Support
Mass Media Platforms
Training/Management
Personal Projects
Upgrade all mini-processing PC's for all Wal-Mart DC Associates
Install, configure and train for new Wal-Mart Data Centers
First analyst chosen for contract expansion
First analyst chosen for off-shift/after-hours management
Determine, locate and re-mediate all un-ecrypted hardware
Determine, locate and re-mediate all virus-infected hardware
RF Systems Implemntation
New Data Center Implentation
CAD Support for Police/Fire/Rescue
Lead Analyst/Supervisor-Off Shift
SCCM/Encryption Remediation
Virus Remediation
Achievements
Motlow State
Motlow State
MIddle Tennessee State University
Middle Tennessee State University
Middle Tennessee State University
6-Time Deans List Recipient-Associates Level
Graduated Summa Cumme Laudde
4-Time Deans List Recpient-Bachelors Level
3-Time Deans List Recipient-Masters Level
Academically Published
Interests
Photography | Music | Film | Martial Arts/Physical Fitness |
Mass Media Theory Studies | Art | Literature