1. Gary Bushnell
25 Roving Close, Andover, SP11 6LU | 07414666591 | Garythfc@hotmail.com
Personnel profile
A dedicated Credit Controller with over 20 years’ experience in the finance field across various industries
such as Communications, Legal publishers, pharmaceuticals, White & Brown goods distribution. Proven
experience working with Key stakeholders such as Blue chip companies EE, British Telecoms, NBC and Al
Jazeera, PWC, Waterstones, Pfizer, GlaxosmithKline, AstraZeneca Clear focus and capability in reducing
non-collectabledebt from UK and worldwide based clients.
WorkExperience
CREDIT CONTROLLER | ARQIVA LTD| OCTOBER 2012 - PRESENT
· Building relationships withvarious business units in the communications industry e.g. satellite
channels, service providers, radio transmission, smart metering and Wifi technology.
· Build strong credible rapport with internal and external stakeholders
· Pro-actively manage risk exposure
· Collect payments forservices already rendered
· Responsible forledger consisting of 242 activeaccounts with a ledger balance of 20-25 million
· Reduced a Satellite business until debt of 10million of which the debt was 90days+ down to 1.8million
with in a year
· Provisionof cash forecasts and statistical reports to management as and when required
· Determining if the customer requires help withpayment plans or more incentive to make payment
· Negotiating payment plans and ensuring these are met to the agreement of both parties
· Escalating accounts and agreeing suspension of services witha workinggroup of directors to tackle
persistent late or non-payers
· Workwith the Sales Managers and internal Finance department to ensure the ledger is below the debt
split of 70/30 and ensuring 90days arrears are kept to a minimum level.
· Ensuring the ‘Days Sale Outstanding’ (DSO) is no more than 60 days
· Managing the ledger Split to 70% under 30 days and 30% over 90 day debt
· Arrange monthly meetings withour OU Business unit to ensure the 90days debt is to a minimum of
200k
· Identifying actions to ensure any invoices in the 30-60days old is prevented from becoming 90days old.
· Cash forecasting on a weekly and 13-week basis
· Customer visits to discuss arrears withtheir accountmanagers in Commercial
CREDIT CONTROLLER | THERMO FISHER SCIENTIFIC | SEPTEMBER 2011- OCTOIBER 2012
· Ensuring the ‘Days Sale Outstanding’ (DSO) is no more than 50 days
· 60 Day+ invoicecount is under 250
· Chasing due and 60+ debt up to 100k invoices
· Creating new accounts within SAP and Credit checkthrough D&B
· Producing consolidated statements through Access for 6 sites
· Taking credit card payments

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· Releasing orders or placing accounts on hold
· Leasing with Customer service to resolve queries.
· Responsible forledger consisting of 1500+ invoices value 2million+
· Allocation of cash toaccounts and matching payment to invoices in SAP
· Taking responsibility on key decisions around releasing orders, creating new accounts and credit
checking, applying appropriate credit limits, chasing existing 60+ day debt and due debt
· Responsible forproducing consolidated statements through Access and ensuring all details are correct.
NOV 2005 TO JULY 2011 THOMSON REUTERS KEY & TRADE CREDIT CONTROLLER
· Joining the Key & Trade accountsteam after my role in the dispute team as a credit controller going
back to debt chasing, this is a more challenging role working on the larger accounts.The larger 150+
accounts have no orders on stop, no reminders and very rarely go legal and are essential to have a good
working relationship with the customer to encourage them to pay by terms.
· Reducing the DSO (DaysSale Outstanding) 2011 reduced the DSOby 5 days
· Reducing 90day debt to 20k in 2011 forTrade & Key with the target value 25k
· Chasing invoicesfrom £200.00 to 250k+
· Negotiating payment plans withcustomers or 50/50 payments/credit
· Conference calls with customers or visits at the customer or a visit to the office.
· Reviewing credit limits when exceeded.
· Management of customer queries within SAP
· Leasing with accounthandlers (Sales) and customer service with regards to contractand invoicing
queries.
· Reporting to the team leader on top 10 debtors and all 90 day debtors in a 1 to 1 session on a monthly
basis.
· Providecorrectinformation fromcustomer to ensure there are no unallocated payments withthe
payment processing team
· Escalating problem accounts to team leader & credit manager.
· Ensure accounts are updated on contactdetails and any changes by notifyingour data team to make
changes.
DISPUTE CO-ORDINATOR | THOMSON REUTERS | OCTOBER 2006-MARCH 2007
· Newly created role workingwithin a team of tworeporting directly to the Head of Finance
· Co-ordinate and manage all invoices placed in query by Credit Management, Customer services and
Sales
· Ensure all the query details are provided, valid and distributed to the correctdepartment in order to
resolve the query in a time sensitive manner
· Communicating with a variety of stakeholders to support query follow up
· Reducing amount of non-collectabledebt
CREDIT CONTROLLER| SWEET AND MAXWELL |NOVEMBER 2005-OCTOBER 2006
· Producing the credit limit report for the Team Leader, e.g. the credit limits needs reviewing or request
an order to be released
· Management of customer queries within SAP

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· Liaising with accounthandlers and customer service withregards to contractand invoicingqueries.
· Reporting to the Team Leader on top 10 debtors and all 90 day debtors.
· Check unallocated payments with the payment processing team against all outstanding debtors
· Working under a debt spreadsheet showing all 30-60 & 60-90 days debt to be chased.
· Reporting progress weekly with the Credit Manager and Account Supervisor.
· Update contact details forall customer currently being chased
· Liaising with Sales & customer Services to resolve all queries that hold up payment of old debt
· Logging all communication between customers and other departments foreach relevant account
· Communicating with International customers
· Managed time between the online subscription services and international customers due to a project
reducing the 90 day plus on the international ledger
· Managing all 30-60 day & 60 to 90 day debt to chase and resolve any queries on the ledger.
Credit Controller | Taylor made Adidas Group | October2005-November 2005 (Fixed Term Contract)
Credit Controller | Crown PhotoSystems | February 2003-October 2005
Credit Controller | Combined Independent Holdings| July 1996-February 2003
System Experience: SAP, Access, Excel,Navision, Oracle,Word
Education :GCSE, 12 C-D grades inc English and Math’s
Interests:AvidFootball supporter and Tottenham Hotspurs fan!
Keen Swimmer