Insurers' journeys to build a mastery in the IoT usage
David Swayne - Chief Information Officer, Goldsmiths - University of London
1.
2. Implementing IT changes in a
left wing, liberal arts college,
that has a conservative culture
David Swayne
Chief Information Officer
3. Take Aways
– At the start of any venture it is worth
assessing quickly and clearly where you are
starting from
– Issues can always be an opportunity if you
have the right mind-set and use them to gain
support
– Making change happen can be really tiring for
the person or team leading the change
3
15. Work Streams
√ Managed Security Service
– Identity and Access Management
– Data Management
– Infrastructure Monitoring & Management
– Desktop Management
– Compliance
√ Hardware to support above
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16. Progress
–Call off contract signed
–Business Case approved
–Detailed planning underway
–Managed Security Service
implementation started
–Purchase orders in progress
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17. AV REFRESH IN TEACHING
SPACES
Continuing improvement in support for learning through
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18. AV in teaching spaces
–Informed by incidents reported
–Refurbished 120 AV spaces in just
over 12 months
–Sequenced by priority based upon
support calls
–5 standard specifications depending
upon room usage
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22. Career Paths
–Review job descriptions
–Clearly identified career paths
–Opportunities to progress
–Personal Development Reviews
–Courses and training
–Certificates where appropriate
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31. Take Aways
– At the start of any venture it is worth
assessing quickly and clearly where you are
starting from
– Issues can always be an opportunity if you
have the right mind-set and use them to gain
support
– Making change happen can be really tiring for
the person or team leading the change
31