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Techniques For Sustainable Digital Delivery At Scale - Leeds Digital Festival

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Axiologik's presentation at Leeds Digital Festival on how to build sustainable digital transformation in large and complex environments. The techniques here are based on our experience of successfully leading similar transformations in government departments and large private sector clients

Published in: Leadership & Management
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Techniques For Sustainable Digital Delivery At Scale - Leeds Digital Festival

  1. 1. Techniques For Sustainable Digital Delivery At Scale Ben Davison, Axiologik
  2. 2. About Me
  3. 3. About Axiologik We Help Organisations Deliver Complex Digital Change, Particularly In Complicated & Constrained Environments
  4. 4. Digital Is Not Agile Or Cool Tech http://www.axiologik.com/2019/02/21/achieve-digital-nirvana- with-the-big-scaled-rigorous-agile-wizardry-framework/
  5. 5. Digital Is A Paradigm Shift In How We Consider Business & Tech A fundamental re-imagining and re-engineering of an organisation around customer journeys Business agility, enabled by technology – i.e. the ability to sense, interpret, react and outmanoeuvre
  6. 6. To Succeed, You Need To Worry About Three Things What you’re going to do How you’re going to do it How you’re going to get there
  7. 7. Book Recommendation: What You’re Going To Do Takeaways: • Prioritisation frameworks are important - don’t just do stuff • Research is critical • Be clear on how you measure success
  8. 8. For What You’re Going To Do, The Answer Is Simple • Individually deployable components • Software always in a deployable state • Single unit flow • Focus on software operability
  9. 9. But As Ever, The Complexity Is In How You Get There Tightly coupled legacy architecture Short term mindset – projects vs products Change resistant IT operations Organisational inertia ‘Test everything together, at the end’ ‘It won’t work here’
  10. 10. Be Wary Of Snake Oil Salespeople Selling ‘Transformations’ Transforming your tech organization is a painful, complex journey full of experimentation, success and failure
  11. 11. But You Do Need To Have A Strategy For Getting There COMMISSION TEAM SET UP START WORKING IMPROVE FLOW INCREASINGLY DECOUPLE ACCELERATE But where do you start? Start small, build momentum, notch up some wins, create organizational excitement, scale
  12. 12. Principle 1: Align To Change Pressure Teams should align to the where the change is coming from / needs to go Both business and technology Align around shared objectives and KPIs Misalignment creates friction
  13. 13. Principle 2: Minimise Dependencies Teams should be in control of their own destinies and not constrained by other teams ‘Platformify’ shared or common components, e.g. infra Effective use of simulators and contract testing Manage interface versions – no breaking changes
  14. 14. Principle 3: Take A Lean Approach Understand value streams, instrument the process, relentlessly focus on reducing cycle time Map your end-to-end development processes Use tooling and visualisations to model the flow and identify bottlenecks / waste Senior leadership responsibility for and engagement in driving metrics
  15. 15. Principle 4: Focus On Software Operability Dedicated time, each and every sprint / cycle, to improve how the system is deployed, tested, managed, improved Dev team access to production logs and telemetry Focus on business metrics, not IT Ops metrics Continuous feedback and improvement loops (e.g. exploratory testing)
  16. 16. Principle 5: Care About Engineering As A Discipline Promote a high-performance engineering culture where engineers want to learn and improve their products Engineering self-assessments and coaching support TechTalks and guilds Shared ownership of standards tools and processes
  17. 17. Principle 6: Start Small, Prove The Model, Scale Transformation is all about momentum. Make sure you can win. Don’t pick the hardest, most important area first Have clear, demonstrable success criteria Communicate, communicate, communicate
  18. 18. Principle 7: If It Hurts, Do It More Often Source: Frequency Reduces Difficulty – Martin Fowler
  19. 19. To Find Out More • Come and see me afterwards or get in touch: • Ben Davison - ben.davison@axiologik.com • www.axiologik.com

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