CIO Event - Giddy-up your I.T. Department – Demand planning
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The document discusses the IT challenges of supporting Royal Ascot, a major horse racing event in the UK. It outlines: 1) The scale of the event with over 300,000 visitors generating over £68 million in revenue and requiring extensive IT infrastructure to support operations. 2) The process of engaging stakeholders, suppliers, and contractors to design, install, deploy, test and support over 200,000 square meters of WiFi coverage, 500,000 betting visits, 1300 IPTVs and other systems for the event. 3) The results of these efforts which enable the successful hosting of the valuable race meeting viewed in over 200 countries.
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CIO Event - Giddy-up your I.T. Department – Demand planning
- 1. GIDDY-UP YOUR I.T. DEPARTMENT - DEMAND PLANNING DT VERSTER ASCOT RACECOURCE LIMITED
- 2. AGENDA Introduction The Challenge The Numbers The Process The Result
- 3. INTRODUCTION
- 4. THE CHALLENGE Designing, building, and operating the critical IT infrastructure and systems that support Royal Ascot Guest, Sponsors and Partners
- 5. THE NUMBERS 300K Royal AscotVisitor – 52% of annual guests 78% of annual revenue 130 Staff – 500 Race Staff – 4500 Royal Ascot Staff 8 14 13 33 Accomodation Food & Drink Transport Fashion Off-course Guest Expenditure = £68M
- 6. THE NUMBERS 226K SQ m Wi-Fi coverage 5K Registrations per day – 8% of guests 7K Concurrent guests per 5 minutes 500K betting page visits 1300 IPTelevisions 8 Big Screens 6.2M International viewers 45 Miles of IP cabling 6o Switches – 120 AP’s - 100 IP phones 10 Amp stacks – 100 additional Speakers 300 ePos terminals – 250 PDQ terminals 5 Gates – 46Turnstiles 1,7K guests entering per minute 20K Print @ Home tickets per day 8 IT Staff – 10 Race Day IT Staff - 40 Royal Ascot IT Staff 1 x Head of ICT 1 x Sound Engineers 3 SoundTechnicians 5 xTV Engineers 1 x CCIE 5 Network Engineers 6 x Cable Installers 4 xWi-Fi support 2 x Airspace Managers 2 xTicketing Engineers 2 xTurnstile Engineers 3 x 1st Level Helpdesk Support 3 x 2nd Level support 2 x 3rd Level Support 6 x Suppliers
- 7. THE PROCESS Engage Stakeholder, Supplier Contractor, Integrator Management Daily Meeting Project Meeting Contractor Meeting Snag Lists Amendments Emails Calls Feedback Staff Briefings D Execution Plan Recruitment Procurement Installation Deployment Testing Snagging Re-Testing Plan Update D Initial Approach Briefings Specifications & Designs Quotes & Negotiations Amendments
- 8. The most valuable race meeting in Britain - £5.5 M purse Viewed in over 200 countries 400 helicopters and 1,000 limos Consumption of: 51K bottles of champagne 160K glasses of Pimm's 131K pints of beer 42K bottles of wine. 5K kilos of salmon 3K lobsters 10K Angus steaks 35K spears of English asparagus 50K macaroons 7,K punnets of berries 89K bottles of mineral water THE RESULT
- 9. THANKYOU Please check your itinerary and move on to your next session. Slides will be available post event.