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www.cordaid.org
STRENGTHENING
HEALTH SYSTEMS
THROUGH RBF
CARE. ACT. SHARE. LIKE CORDAID.
CARE. ACT. SHARE. LIKE CORDAID.
WHAT IS RBF?
RBF stands for Results Based Financing and aims at improving
health services for the poorest and most vulnerable people,
especially those in isolated, rural areas. The essence of RBF is a
direct link between funding and results: Contrary to a traditional
input financing system, healthcare providers receive their
payments only after their output has been verified.
But RBF is more than just a change in the way healthcare
providers are paid: it is a health system reform strategy that
is built on many years of experience with health system
strengthening, it introduces checks and balances, motivates
staff, promotes entrepreneurship and involves private parties as
well as communities.
WHY RBF
Despite overall improvement in health status over the last
decades, large populations, particularly in fragile
regions, are still deprived of adequate health services. This is
not only due to a chronic underfunding of (public) healthcare,
but also to failures in the organization of health systems and
inefficient use of scarce resources.
In many healthcare systems healthcare providers receive
funding and inputs based on an annual budget plan with
stringent line items. Central planning of inputs often leads to
maldistribution and the rigidity of a line item budget does not
allow local health facilities to allocate money to what is really
needed according to their knowledge. Moreover, monitoring and
accountability mechanisms focus on correct budgeting and
financial reporting rather than providing accessible services of
good quality.
“Every day, about 800 women
die due to complications during
pregnancy and childbirth.”
World Health Statistics 2013, World Health Organization
Most of these 800 deaths can be prevented because we have
the knowledge and technology to do so in a simple and
cheap way. However, due to failures in health systems these
simple and affordable solutions are not delivered to many of
the poorest women.
RESULTS
RBF is having substantial impact on improving health
indicators. (www.cordaid.org/en/topics/healthcare/).
Some highlights:
n	In Rwanda, a World Bank impact study showed that the
number of safe deliveries in health facilities had a 23% higher
increase in RBF districts than in districts without RBF,
while child preventive care visits increased a staggering 132%
(Basinga, P. et. Lancet 2011; 377; 1421-28). In addition, out of
pocket expenditures decreased by 62%, indicating that RBF
makes health care more accessible for the poor.
n	In the Democratic Republic of Congo, safe deliveries rose 97% in
RBF facilities compared to non-RBF facilities while in Burundi
this number increased between 100 and 600% in just 10
months of RBF implementation in 3 provinces.
n	A recent review of the Zimbabwean RBF programme shows
clear upward trends in RBF districts for antenatal care and
institutional deliveries. In control districts the number of
services delivered decreased.
normal deliveries
anc 4 completed
	HMIS RBF Districts HMIS Non-RBF Districts
Zimbabwe Health Sector Development Support Project, Results Based
Financing Project, Mid Term Review. Feb 2013, Jaap Koot et al
Zimbabwe Health Sector Development Support Project, Results Based
Financing Project, Mid Term Review. Feb 2013, Jaap Koot et al
per 10.0000 population
per 10.0000 population
35
35
40
30
30
25
25
20
20
15
15
10
10
5
5
0
0
03-11
03-11
11-11
11-11
07-11
07-11
03-12
03-12
09-12
09-12
05-11
05-11
01-12
01-12
07-12
07-12
09-11
09-11
05-12
05-12
11-12
11-12
	HMIS RBF Districts HMIS Non-RBF Districts
CARE. ACT. SHARE. LIKE CORDAID.
turning problems into solutions
problems solutions
Low job dedication and motivation
Health personnel in low income countries
receive low salaries which often force them
to seek other sources of income to support
their families. This causes absenteeism,
low job dedication and limited opening hours of health
facilities.
Linking payment to performance
RBF motivates health facilities to produce
more and better services and thus
receive additional income. This extra
income can be used to improve working
conditions and staff salaries.
No clear responsibilities, accountability
and expectations
For many healthcare workers it is not
clear what is expected in terms of results.
Furthermore, a clear division of tasks has
not been made, for example, who is responsible for the
availability of medicines in the hospital?
Contracting
RBF is based on contract theory. Contracts
specify which services and quality are
expected in a transparent way. In RBF, there
are contracts for healthcare providers, district
level regulatory authorities and verification agencies.
Plans do not match local reality
Plans are made by central level managers
who do not know the local situation
sufficiently. Electric refrigerators ending up
in places with no electricity are still a reality.
Autonomy for healthcare providers
In line with decentralization policies, health
facilities are given autonomy to allocate
their cash revenue in their business plans
the way they deem best (hiring staff, buying
drugs), rather than receiving centrally planned in-kind
supplies. Autonomy also creates entrepreneurship and
stimulates managers to find creative solutions.
No checks and balances
Regulation, purchase of services and
actual delivery of services is often the
responsibility of one and the same actor
in the health system, for instance the
Ministry of Health. With this comes the lack of checks and
balances which is an important cause of inefficiencies
within health systems.
Split of functions
A key concept in RBF is the “purchaser-
provider split”. An independent purchasing
agent contracts service providers.
Regulatory authorities only focus on policy
and quality assurance (supervision). In recent RBF models
payments to providers are made by a central fund
holder, while the purchaser verifies and contracts service
delivery at local level.
Unequal access
Poor patients and patients in remote areas
cannot access quality health services. For
instance, in some countries women from the
wealthiest 20% of households are 10 times
more likely to receive care from a skilled health attendant
than women from the poorest 20% (WHO, 2013).
Equal access bonuses
In RBF, remote facilities or facilities providing
services to the poor receive extra payments.
Health personnel are more likely to stay and
increase access for poor patients.
HOW DOES RBF WORK
End-user has no power
Without an empowered community voice,
health providers cannot respond to the
needs felt by the community.
End user empowerment
RBF trains and contracts community groups
to conduct patient satisfaction surveys, which
are discussed objectively with the health
service provider so that they get feedback on
their performance.
CARE. ACT. SHARE. LIKE CORDAID.
CONTACT
More information about
our programs, including
evaluations, articles and
survey results can be found
at www.cordaid.org
You can also contact our
RBF experts
Frank van de Looij
frank.van.de.looij@cordaid.nl
Ernest Schoffelen
ernest.schoffelen@cordaid.nl
Cordaid
a P.O. Box 16440
2500 BK The Hague
The Netherlands
t +31 (0) 70-31 36 300
e cordaid@cordaid.nl
w www.cordaid.org
ABOUT CORDAID
Cordaid is the Catholic Organisation for Relief and Development headquartering in The Hague,
The Netherlands. We have been fighting poverty and exclusion in the world’s most fragile
societies and conflict stricken areas for almost a century. Next to this Cordaid also works in
MDG countries.
Our network consists of over 800 partner organisations in 28 countries in Africa, Asia, The
Middle East and Latin America.
We are supported by more than 300,000 private donors and various International Financing
Institutions like the World Bank and the European Union.
Currently, our Healthcare activities are being executed in Afghanistan, Bangladesh, Burundi,
Cameroon, Central African Republic, Congo Brazzaville, Congo DR, Ethiopia, Ghana, Haiti,
Malawi, Sierra Leone, South Sudan, Uganda and Zimbabwe.
09-2013
CORDAID RBF SERVICES
Cordaid was the first organization to introduce Results Based
Financing (RBF) in 2001 in sub-Saharan Africa. At present,
Cordaid is involved in executing RBF programs in 13 countries.
Our experts provide the following services:
n	Program implementation: setting up contracting agencies,
developing operating manuals, procedures, survey tools,
verifications systems
n	Technical assistance on program design, definition of
indicators, subsidy levels, costing and verification
n	Develop and conduct training
n	Monitoring and mid-term reviews
n	Program evaluations
n	Data management
“After the start of RBF, health
person­nel became more motivated,
working conditions improved and
the hospitals and clinics started
to function better. We can see real
evidence that this strategy really
works if we compare regions where
RBF was introduced with regions
without RBF.”
Dr. Mwanza Nangunia Nash, Minister of Health,
Sud-Kivu Province, DRC

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Strengthening Health Systems Through RBF

  • 2. CARE. ACT. SHARE. LIKE CORDAID. WHAT IS RBF? RBF stands for Results Based Financing and aims at improving health services for the poorest and most vulnerable people, especially those in isolated, rural areas. The essence of RBF is a direct link between funding and results: Contrary to a traditional input financing system, healthcare providers receive their payments only after their output has been verified. But RBF is more than just a change in the way healthcare providers are paid: it is a health system reform strategy that is built on many years of experience with health system strengthening, it introduces checks and balances, motivates staff, promotes entrepreneurship and involves private parties as well as communities. WHY RBF Despite overall improvement in health status over the last decades, large populations, particularly in fragile regions, are still deprived of adequate health services. This is not only due to a chronic underfunding of (public) healthcare, but also to failures in the organization of health systems and inefficient use of scarce resources. In many healthcare systems healthcare providers receive funding and inputs based on an annual budget plan with stringent line items. Central planning of inputs often leads to maldistribution and the rigidity of a line item budget does not allow local health facilities to allocate money to what is really needed according to their knowledge. Moreover, monitoring and accountability mechanisms focus on correct budgeting and financial reporting rather than providing accessible services of good quality. “Every day, about 800 women die due to complications during pregnancy and childbirth.” World Health Statistics 2013, World Health Organization Most of these 800 deaths can be prevented because we have the knowledge and technology to do so in a simple and cheap way. However, due to failures in health systems these simple and affordable solutions are not delivered to many of the poorest women. RESULTS RBF is having substantial impact on improving health indicators. (www.cordaid.org/en/topics/healthcare/). Some highlights: n In Rwanda, a World Bank impact study showed that the number of safe deliveries in health facilities had a 23% higher increase in RBF districts than in districts without RBF, while child preventive care visits increased a staggering 132% (Basinga, P. et. Lancet 2011; 377; 1421-28). In addition, out of pocket expenditures decreased by 62%, indicating that RBF makes health care more accessible for the poor. n In the Democratic Republic of Congo, safe deliveries rose 97% in RBF facilities compared to non-RBF facilities while in Burundi this number increased between 100 and 600% in just 10 months of RBF implementation in 3 provinces. n A recent review of the Zimbabwean RBF programme shows clear upward trends in RBF districts for antenatal care and institutional deliveries. In control districts the number of services delivered decreased. normal deliveries anc 4 completed HMIS RBF Districts HMIS Non-RBF Districts Zimbabwe Health Sector Development Support Project, Results Based Financing Project, Mid Term Review. Feb 2013, Jaap Koot et al Zimbabwe Health Sector Development Support Project, Results Based Financing Project, Mid Term Review. Feb 2013, Jaap Koot et al per 10.0000 population per 10.0000 population 35 35 40 30 30 25 25 20 20 15 15 10 10 5 5 0 0 03-11 03-11 11-11 11-11 07-11 07-11 03-12 03-12 09-12 09-12 05-11 05-11 01-12 01-12 07-12 07-12 09-11 09-11 05-12 05-12 11-12 11-12 HMIS RBF Districts HMIS Non-RBF Districts
  • 3. CARE. ACT. SHARE. LIKE CORDAID. turning problems into solutions problems solutions Low job dedication and motivation Health personnel in low income countries receive low salaries which often force them to seek other sources of income to support their families. This causes absenteeism, low job dedication and limited opening hours of health facilities. Linking payment to performance RBF motivates health facilities to produce more and better services and thus receive additional income. This extra income can be used to improve working conditions and staff salaries. No clear responsibilities, accountability and expectations For many healthcare workers it is not clear what is expected in terms of results. Furthermore, a clear division of tasks has not been made, for example, who is responsible for the availability of medicines in the hospital? Contracting RBF is based on contract theory. Contracts specify which services and quality are expected in a transparent way. In RBF, there are contracts for healthcare providers, district level regulatory authorities and verification agencies. Plans do not match local reality Plans are made by central level managers who do not know the local situation sufficiently. Electric refrigerators ending up in places with no electricity are still a reality. Autonomy for healthcare providers In line with decentralization policies, health facilities are given autonomy to allocate their cash revenue in their business plans the way they deem best (hiring staff, buying drugs), rather than receiving centrally planned in-kind supplies. Autonomy also creates entrepreneurship and stimulates managers to find creative solutions. No checks and balances Regulation, purchase of services and actual delivery of services is often the responsibility of one and the same actor in the health system, for instance the Ministry of Health. With this comes the lack of checks and balances which is an important cause of inefficiencies within health systems. Split of functions A key concept in RBF is the “purchaser- provider split”. An independent purchasing agent contracts service providers. Regulatory authorities only focus on policy and quality assurance (supervision). In recent RBF models payments to providers are made by a central fund holder, while the purchaser verifies and contracts service delivery at local level. Unequal access Poor patients and patients in remote areas cannot access quality health services. For instance, in some countries women from the wealthiest 20% of households are 10 times more likely to receive care from a skilled health attendant than women from the poorest 20% (WHO, 2013). Equal access bonuses In RBF, remote facilities or facilities providing services to the poor receive extra payments. Health personnel are more likely to stay and increase access for poor patients. HOW DOES RBF WORK End-user has no power Without an empowered community voice, health providers cannot respond to the needs felt by the community. End user empowerment RBF trains and contracts community groups to conduct patient satisfaction surveys, which are discussed objectively with the health service provider so that they get feedback on their performance.
  • 4. CARE. ACT. SHARE. LIKE CORDAID. CONTACT More information about our programs, including evaluations, articles and survey results can be found at www.cordaid.org You can also contact our RBF experts Frank van de Looij frank.van.de.looij@cordaid.nl Ernest Schoffelen ernest.schoffelen@cordaid.nl Cordaid a P.O. Box 16440 2500 BK The Hague The Netherlands t +31 (0) 70-31 36 300 e cordaid@cordaid.nl w www.cordaid.org ABOUT CORDAID Cordaid is the Catholic Organisation for Relief and Development headquartering in The Hague, The Netherlands. We have been fighting poverty and exclusion in the world’s most fragile societies and conflict stricken areas for almost a century. Next to this Cordaid also works in MDG countries. Our network consists of over 800 partner organisations in 28 countries in Africa, Asia, The Middle East and Latin America. We are supported by more than 300,000 private donors and various International Financing Institutions like the World Bank and the European Union. Currently, our Healthcare activities are being executed in Afghanistan, Bangladesh, Burundi, Cameroon, Central African Republic, Congo Brazzaville, Congo DR, Ethiopia, Ghana, Haiti, Malawi, Sierra Leone, South Sudan, Uganda and Zimbabwe. 09-2013 CORDAID RBF SERVICES Cordaid was the first organization to introduce Results Based Financing (RBF) in 2001 in sub-Saharan Africa. At present, Cordaid is involved in executing RBF programs in 13 countries. Our experts provide the following services: n Program implementation: setting up contracting agencies, developing operating manuals, procedures, survey tools, verifications systems n Technical assistance on program design, definition of indicators, subsidy levels, costing and verification n Develop and conduct training n Monitoring and mid-term reviews n Program evaluations n Data management “After the start of RBF, health person­nel became more motivated, working conditions improved and the hospitals and clinics started to function better. We can see real evidence that this strategy really works if we compare regions where RBF was introduced with regions without RBF.” Dr. Mwanza Nangunia Nash, Minister of Health, Sud-Kivu Province, DRC