1. Overview
AgencyPickup Process
Guidelines
Q&A

2. Retailersagree to set aside nonperishable and
perishable products for donations to a Feeding
America member or a member agency.
Agencies associated with the program are
selected by the FB based upon the following
criteria:
•Location
•Schedule
•Quantity
•Distribution

3. Procedure:
Agency picks up on predetermined schedule.
Make sure the driver has identification
available.
Check in with the receiving clerk or manager
for donations from each department.
Gather product, weigh/collect, and
clear product with the clerk.

4. Equipment:
Use clean truck/van to pick up the product.
Utilize storage bins, pallets, or coolers to
transport the product.
Product Placement:
Separate product by category
and implement proper storage.
“Donation Handling and
Storage Guidelines”

5. Relationship with the Donor:
Exchange contact information
Commit to pickup schedule
Onsite flexibility
Educate your donor
Connect on a personal level
Thank the donor!

6. Relationship with the St. Louis Area Foodbank:
Exchange contact information
Lenora Young 314-292-5395
lyoung@stlfoodbank.org
Shannon O’Connor 314-227-3738
soconnor@stlfoodbank.org
FAX # 314-227-3735
Record poundage upon pickup
or at agency’s facility
Report to the FB no later than the
end of each month

7. Processand Guidelines
Success stories
Challenges