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The Emergency Food Program

      USDA
   State Fiscal Year 2014
July 1, 2013 – June 30, 2014
THE EMERGENCY FOOD
  ASSISTANCE PROGRAM
           (TEFAP)s
              d
            de o Si  te       No st
    o  d   i
          v T             At      C o
  Fo Pro
   e r al                        gram
 ed                          Pro
F                       ntal
                ve rnme
               Go
                    to subsidize farmers
                       and feed needy
                       families via the
                    distribution of USDA
                        commodities.
TEFAP Protects American
farmers from economic collapse




          TEFAP
 Protects American farmers
  from economic collapse
Adds about $67,000
in supplemental food to
       participating
organizations, based on
   the number of clients
          served
U.S. Department of Agriculture

FAIR-SHARE SYSTEM
Formula….

   60% of poverty population
            and
     40% of unemployed
U.S. Department of Agriculture

  FAIR-SHARE SYSTEM



                  S  tate Agency



         Contracts with
FAIR SHARE SYSTEM




FOODBANKS
 Contract with
FOOD PANTRIES / SOUP KITCHENS
   AND HOMELESS SHELTERS
VOLUNTEERS ARE
ALWAYS NEEDED
AND GREATLY
APPRECIATED!
E    FE
       TH     HO  ED
   E D    L Y        TH
 E
F DE     R       ME     E
 E L                LE
          FEED        SS
 FE      AMERICA D S
    ED            E IE
                E L
CH      TH     F I
   IL D    E     A M
        RE     F
          N
SFY’12 TEFAP & TANF
TEFAP Households      3.9M
TEFAP Individuals     9.7M
TEFAP Meals           2.9M
TANF Households     252,326
TANF Children       570,494
AGENCY’S INTAKE PROCEDURES
• Federally-approved State Plan of Operation

• Minimal intake – no long application
  process


• Income Eligibility Requirements

• Self-declaration via Signature Sheet
What documentation is
required for “income
verification” in order to
determine eligibility?
IDHS Signature Sheet
Income Eligibility Table
Signature Attestation
No other documentation
 should be collected
NOTICE TO PROGRAM
      PARTICIPANTS POSTER
  Lists the conditions the
    recipient agrees to
     upon signing the
      signature sheet

-Household gross income
-Household consumption only
-Release from liabilities
INCOME ELIGIBILITY
    GUIDELINES POSTER
Lists the maximum
allowable monthly
gross income for
household sizes
Homeless Shelters & Soup
     Kitchens – Eligibility

• Anyone eating at a soup
  kitchen or shelter is assumed
  to be eligible for service

• Clients must not be asked to
  prove eligibility
SELF-ATTESTATION
FOOD BANK NAME       MONTH / YEAR




 PANTRY NAME     ST ADDRESS / CITY
D   8/22/12
A
T
E
S     How many living
I      in household;
Z   how many are going
E        to get fed.
Recipient Signature

This is the only box
that the client must
complete.
           PRINT
Pantry personnel can
           SIGN
complete the rest of
the form.     X
        SCRIBBLE
ADDRESS   CITY
Types of ID: RESIDENCY
 




 
 driver’s license
 
 state identification
 
 mail or utility bill 
 landlord letter 
    Request ID from all or none
TANF column must be Anyway??
  What is TANF      completed when:
     When does
Temporary Assistance available and
        - TANF food is for Needy Families

   TANF column
- TANF-eligible household receives TANF
                     food.
 Federally funded by U.S. Department of
  Health and Human services
       # of children 18  K
      need to beI
   Enter number of children in household
              18 years or younger
Special funds that DHS allocates to the
      years or younger
  Emergency Food Program to supplement
     completed?
  the distribution of USDA commodities and
    living in same house D
    Note: Household size must be more
  to assist families with food security.
   than 1 unless serving an emancipated
                      minor
                                       S
Does the client have
                       N
                       Y
                       C
                       A
   a SNAP card         O
                       E
                       R

                       S
                       D
Draw a line through mistakes
07/01/11    2    John Doe        123 S. Adams   Chicago         X
07/01/11    3    Ellen Darin    123 S. Adams    Chicago             X
07/01/11    3     Mary John    22 N. Place      Chicago     1   X

                Total each column
           ADD CORRECTLY PLEASE
           IND     HH                                     TANF SNAP
            6      2                                        1    1
PROXY
• “PROXY” is a person picking up food for
  another individual
RECIPIENT
Recipient must complete Proxy form.

 A new proxy
 form for each
 service is
 required.
Who can be a recipient
and who can be a proxy?
RECIPIENT Anyone that is
PROXY –       – Anyone who the
 homebound or cannot make it
recipient chooses. during
 on distribution days or
 the time frame.
SIGNATURES REQUIRED FOR
          PROXY FORMS
• Original signatures by three parties:
  1 – Recipient      2 – Pantry Staff     3 – Proxy
John Doe
         1234 S. Adams     RECIPIENT INFO
                                      60632
                                IL
HSHLD# 4            TANF KIDS                 2
          Mary Kay
 PROXY NAME Road
         SALVATION ARMY
         124 Birch
      Chicago
                    SNAP 2X     IL    60632

  PANTRY INFO


RECIPIENT SIGNS
PROXY SIGNS                    PANTRY SIGNS
FOOD PANTRY REPORTS

Submit all original Signature and Proxy
forms each and every month to the
Food Banks.

Prior to submission, review each form
for accuracy and completeness.
TRUE OR FALSE:
During intake, you should ask
clients hundreds of questions to
ensure each client is eligible for
USDA commodities.
F A FALSE:E:
TRUE OR
             LS
   At can only distribute food
Pantries
          least once
   every 30
to an eligible client once a year.


   DAYS!
Homeless Shelters & Soup
    Kitchens – Meal Reporting

• Must send the Food Bank monthly
  reports of total meals served.

• Must count every meal served.

• Count additional helpings as
  individual meals and add to the total
  number of meals.
Homeless Shelters & Soup
   Kitchens – Meal Reporting

• Not reporting all meals served
  could result in reduction of
  commodities

• Document how total meals were
  computed each month (i.e., sign-
  in, plate counting)
a. shelter that receives USDA
A The number of people it
 sheltered that month.
commodities is required to
b. The number of meals it served
report monthly on:
 that month.
c. The number of meals that were
 prepared by staff that month, but
 not the meals clients made on
Income or Household Size
• Sites are not allowed to ask or
  verify clients’ income or household
  size. This includes:
 SSI benefits   Proof of           Proof of
                Income          Household Size
   Check                       TANF    Library
   stubs            Welfare    cards   cards
                    benefits
                                 Birth certificates
TRUE OR FALSE?

Client’s are eligible for food
only if your agency’s internal
intake process is completed?
FALSE: An agency’s
internal intake process must
be conducted in a manner
that does not disrupt the
distribution of food or meal
service.
PROHIBITED ACTIVITIES
       POSTER
Lists activities that
violate TEFAP
regulations and
instructs the
recipient on what
action to take.
Extraneous Activities
   are not
not entirely
 notendorsed
      part of
    separate
   necessarily
   prohibited
  voluntary
by USDAroom
TEFAP
 table or
Political Solicitation
    Prohibited
  Bags or boxes
Cannot have political
 candidates
No political
  advertising
 Campaign literature
appearances
activity in any or
  candidates form
andbuttonsmust not
No signs causes
  political or
  campaign buttons,  
be
during commodity
  may notliterature, 
              be used
politically-inspired
  to carry
apparel
evident    advertising 
distribution
  commodities
   
Health screenings are being conducted in the

same room as USDA food distribution line, but

at a separate table. Should clients engage in

this activity before or after food distribution?
Donations, payment
The client must be the one
 for services, or
to initiate engagement
inpurchase for aactivity
   any extraneous good
and must areso after the
  cause do never
  required.
receipt of food.
Non-Discrimination &
           Civil Rights

Non-Discrimination and Civil Rights are

the cornerstones of USDA policy and must

be adhered to at all levels of food

distribution. NO EXCEPTIONS ALLOWED.
Discrimination             Intimidation
R    C                          HYGIENE     R
         NATIONAL
     O     ORIGIN     AGE         -----
                                            E
                                            S
A    L
            -------
         EDUCATION
                      ------   DISABILITY
                                  -----
                                            I
                                            D

C    O      -------   SEX      LANGUAGE
                                            E
                                            N

     R    Religion                          C
E                                           E
WHAT IS DISCRIMINATION?
• Discrimination is treating anyone
  differently in a negative way, having
  different rules or facilities for certain
  groups of people, or not affording a person
  fair treatment under the law because that
  person belongs to a “protected class.”
WHAT IS A PROTECTED CLASS?
 Any person or group of people who have
  characteristics for which discrimination is
  prohibited based on a law, regulation, or
  executive order.

 Protected classes in the Emergency Food
  Program are race, color, national origin, sex, age
  and/or disability.
WHAT ARE THE GOALS OF CIVIL
     RIGHTS REQUIREMENTS?




Frontline staff who interact with program applicants or participants and supervisors of
               frontline staff MUST receive ANNUAL civil rights training!
Civil Rights Requirements
Conduct annual training for staff and volunteers

Conduct outreach to under-represented
 communities

Display the “And Justice for All” poster

Accommodate people with disabilities

Reduce language barriers for people with limited
 English proficiency (LEP).
Instructs the
 recipient on
e. Failure orto
 what cases refusal to correct
       action of potential
c. In
d. Youcase of for Civil be
a. The basis you client
 takethe should ask
      in following which
non-compliance with non-
AreComplaints must
b.
discrimination,
 discrimination
discrimination filing a
to reconsider
complaints true days of
                 may be filed
Rights facts 180 or false?
filed within clients to
should point can result in
requirementsRUE
      race,T   color, Ethe
---------------------------------------------------------------------------



complaint. LSsex,
  Homeless FA
  Required for
are information listed
incident.
the of participation in
loss
  Shelters, Soup
on the “And Justice and
national origin, age
                                                                              Clients submit their complaints to:

Federal Emergency Food
                                                                                        USDA, Director,
  Kitchens and                                                                       Office of Civil Rights

  Pantries                                                                     1400 Independence Avenue, SW

disability. Program!!!
For All” poster.
Assistance                                                                      Washington, D.C. 20250-9410
                                                                                     Or call (202) 720-5964
In the event that there is a
possible civil rights violation or
someone feels that they are
being discriminated against,
who do you (as a site) contact?
Does everyone have the

   ABSOLUTELY!
right to file a civil rights or

discriminatory complaint?
AGENCIES MUST
Foodbanks     REPORT ALL RESOLVED
                AND UNRESOLVED
will report
              COMPLAINTS TO YOUR
to                 FOODBANK
IDHS.            IMMEDIATELY!
REVISED                           REVISED
 EVERY                             EVERY
 YEAR                               YEAR




    EMERGENCY FOOD PROGRAM
FOOD PANTRY & SOUP KITCHEN MANUAL
             SFY2014
          July 2013 – June 2014
EVERYONE MUST FOLLOW ALL
 RULES & REGULATIONS




INCLUDING
YOUR MOM
How much food must an
  Agency accept and
     distribute?
• Must agree to receive a fair-share allotment
  each month

• Are requested to distribute a reasonable
  amount of commodities to households
  based on size
DISTRIBUTION REQUIREMENT
    USDA COMMODITIES SERVE AS A SUPPLEMENT
       TO YOUR EXISTING FOOD DISTRIBUTION




USDA                              An assortment
Commodities                       of donated food
                       MIXED TOGETHER FOR DISTRBUTION

                        SHOULD BE DISTRIBUTED WITHIN 30
                          DAYS OF RECEIPT, IF IN STOCK

                       MUST NOT BE USED FOR ANY OTHER
                             AGENCY FUNCTIONS
SITE INSPECTIONS
• All program staff and volunteers must be
  informed that Food Bank, USDA and DHS
  inspectors have the authority to inspect
  food storage and distribution facilities.

• Denying an inspector access to food
  storage and distribution areas may result
  in loss of USDA commodities.
Homeless Shelters & Soup Kitchens
       – Food Prep & Svc

• Agencies must abide by rules and standards
  set forth by local health departments and by
  the Food Bank, USDA and DHS.

• The Food Bank can provide details and
  technical assistance regarding rules for food
  preparation and service.
Storing Dry Commodities
• Food must be at least 6 inches off the floor

• Food must be at least 4 inches away from
  walls

• Keep non-food items separate from food

• Keep floor, pallets, storage, and shelving clean
Storing Dry Commodities

• All dry commodities must be stored in a cool
  (35 °F - 75 °F) dry place

• Store food away from direct sunlight

• Provide a two-foot ceiling clearance to avoid
  high temperatures at ceiling
Storing Refrigerated &
            Frozen Commodities
• All cold units must have a thermometer

• All cold units must be cleaned and inspected on a
  regular basis

• Allow for proper air circulation in cold units

• Refrigerated foods must be stored between (35° F
  and 40° F)

• Frozen foods must be stored below 0° F
DRY & REFRIGERATED COMMODITIES MUST BE ROTATED TO ENSURE
THE QUALITY AND FRESHNESS OF YOUR FOOD.

PACK DATES ARE ON CASES AND INDIVIDUAL CANS & CONTAINERS.
RULE OF THUMB:

WHEN IN DOUBT,

THROW IT OUT!!
Food Safety
• Dented cans can be used unless you notice
  any of the following things:

  – a bulged can at top or bottom

  – leakage anywhere

  – damaged seals at top or side

  – any rust
DAYS & HOURS OF
       OPERATION POSTER

Register days & hours of
Post hours of operation 2
Required to operate for
 operation with food bank.
 both outside & insideless
 hours per week; any
 is a violation.
Notify food bank of any
UNLESS THERE IS A DHS-APPROVED RURAL EXEMPTION
 changes.
OR A FOODBANK-APPROVED TEMPORARY CLOSURE DUE
   TO HOLIDAYS OR EXTENUATING CIRCUMSTANCES
Distribution Guidelines, Food
                Pantries
• Must be open a minimum of two hours per week
  and does not include:

  – “On-Call Times” or “Emergency Times”

  – food preparation beforehand, cleanup and
    restocking time afterward

• Must be open to the general public

• Must not require clients to make appointments for
  service
Homeless Shelters &
          Soup Kitchens

• Must serve meals at least two hours a week

• Must post meal-service schedules in clear
  view of client if serving meals to the general
  community
If your Agency is temporarily
   closing what must be done:
                     ALL
                             OF T
a) Food bank must be notified    HES
                                     E
b) Closing sign must be posted
c) Federally purchased refrigerator and/or
   freezer unit must be returned if closing for
EFP EQUIPMENT INVENTORY

        Federal equipment
        such as
        refrigerators or
        freezers, can
        NEVER be
        disposed of, sold,
        or traded.
REASONS TO RETURN FEDERAL
 EQUIPMENT TO FOOD BANK
        If agency:
        • no longer participates in EFP
        • no longer eligible to participate
        • no longer needs the equipment
        • equipment is broken
        • temporarily closes
        • permanently closes
REPORT THEFT TO BOTH FOOD
     BANK & POLICE
TRUE or FALSE:
1) Volunteers and staff are entitled to federal food for
   services rendered?
FALSE – “entitled” never, but may “qualify”
  for food
2) A donation box is acceptable as long as it is at the end of
    the line?
FALSE – donation boxes are never allowed
  during food distribution
3) Requiring a referral is in violation of the program?

TRUE – a referral is never required
P    Word of
U                 Posters
B   mouth and
L   inner-
I
C   program       Pamphlets
    bulletins
O
U
    may not be
T   used as the   Newsletters
R   sole or
E
A   primary
C   method of     Website
H
    publicity
Public Outreach
• Pantries can also place notices in local
  newspapers to make potential recipients aware
  of their days and hours of operation.
REVIEW TEST
• Can theEligibility Guidelines (green)
   Income SignatureMine? be pre-
                         Sheet I
  My neighbor?five required posters?
   • Can withneighbor pickup food for
            my the
   • What are the name of Foodbank,
  fillable to Program Participants (blue)
   Noticesince I do work during the
  personally work during the day?
      me
  name of Pantry, and Pantry address?
   Prohibited Activities (red)
Pre-fillable I am not Sheets are
  day but Signature eligible due to
   “And Justice For All” (big Liberty poster)
definitely encouraged to eliminate can
  income level. “A” neighbor
   Days & Hours of Operation
unnecessary errors.for someone
  pickup up food
 who is incomeJuly 1st EVERY YEAR
  NEW POSTERS: eligible and has
 a completed Proxy form from
 the person needing food.
REVIEW TEST
Agreeing to participate in the USDA
commodities program requires you to
  • Can I distribute all of my USDA
distribute USDA commodities in just
    commodities and follow program rules
conjuction with your private/purchased
    during the first weekly distribution of the
food at everythen distribute my the extent
    month, and distribution to own food
    and operate according to my own pantry
thatrules the rest of the month? available.
     USDA commodities are
Even if you run out of USDA
commodities, you are required to
operate your program in accordance
with all USDA rules at all times.
REVIEW TEST

• Do I turn in originals or
   ORIGINALS
  copies of my
You may keep copies
  Signature Sheets and
  Proxy forms each
    but not required
  month?
Product Forecasting
                     Canned Beef Stew
Frozen Blueberries



                                                              Spaghetti Sauce



                                        Whole-bagged Turkey
                     Canned Carrots
                                                              Grapefruit Juice
                                                                             Canned Mixed Fruit
                     Turkey Roasts




                                                                             Canned Peaches




                                                                                                          Pasta
                                                                                              Spaghetti
Product Forecasting

                      Fresh Potatoes
Dehydrated Potatoes




                                                                Canned Tomatoes
                      Peanut Butter


                            Raisins      Ham     Pork Patties


                        Fresh Tomatoes         Fresh Pears
Thank you for your:
    Dedication + Effort + Time
 Supplementing diets with nutritious foods
 Helping reduce food insecurity
              YOU ARE OUR
QUESTIONS?

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Sfy2014 ill usda training

  • 1. The Emergency Food Program USDA State Fiscal Year 2014 July 1, 2013 – June 30, 2014
  • 2. THE EMERGENCY FOOD ASSISTANCE PROGRAM (TEFAP)s d de o Si te No st o d i v T At C o Fo Pro e r al gram ed Pro F ntal ve rnme Go to subsidize farmers and feed needy families via the distribution of USDA commodities.
  • 3. TEFAP Protects American farmers from economic collapse TEFAP Protects American farmers from economic collapse
  • 4. Adds about $67,000 in supplemental food to participating organizations, based on the number of clients served
  • 5. U.S. Department of Agriculture FAIR-SHARE SYSTEM Formula…. 60% of poverty population and 40% of unemployed
  • 6. U.S. Department of Agriculture FAIR-SHARE SYSTEM S tate Agency Contracts with
  • 8. FOOD PANTRIES / SOUP KITCHENS AND HOMELESS SHELTERS
  • 9.
  • 10. VOLUNTEERS ARE ALWAYS NEEDED AND GREATLY APPRECIATED!
  • 11. E FE TH HO ED E D L Y TH E F DE R ME E E L LE FEED SS FE AMERICA D S ED E IE E L CH TH F I IL D E A M RE F N
  • 12. SFY’12 TEFAP & TANF TEFAP Households 3.9M TEFAP Individuals 9.7M TEFAP Meals 2.9M TANF Households 252,326 TANF Children 570,494
  • 13. AGENCY’S INTAKE PROCEDURES • Federally-approved State Plan of Operation • Minimal intake – no long application process • Income Eligibility Requirements • Self-declaration via Signature Sheet
  • 14. What documentation is required for “income verification” in order to determine eligibility?
  • 15. IDHS Signature Sheet Income Eligibility Table Signature Attestation No other documentation should be collected
  • 16. NOTICE TO PROGRAM PARTICIPANTS POSTER Lists the conditions the recipient agrees to upon signing the signature sheet -Household gross income -Household consumption only -Release from liabilities
  • 17. INCOME ELIGIBILITY GUIDELINES POSTER Lists the maximum allowable monthly gross income for household sizes
  • 18. Homeless Shelters & Soup Kitchens – Eligibility • Anyone eating at a soup kitchen or shelter is assumed to be eligible for service • Clients must not be asked to prove eligibility
  • 20. FOOD BANK NAME MONTH / YEAR PANTRY NAME ST ADDRESS / CITY
  • 21. D 8/22/12 A T E
  • 22. S How many living I in household; Z how many are going E to get fed.
  • 23. Recipient Signature This is the only box that the client must complete. PRINT Pantry personnel can SIGN complete the rest of the form. X SCRIBBLE
  • 24. ADDRESS CITY
  • 25. Types of ID: RESIDENCY     driver’s license   state identification   mail or utility bill  landlord letter  Request ID from all or none
  • 26. TANF column must be Anyway?? What is TANF completed when: When does Temporary Assistance available and - TANF food is for Needy Families TANF column - TANF-eligible household receives TANF food. Federally funded by U.S. Department of Health and Human services # of children 18 K need to beI Enter number of children in household 18 years or younger Special funds that DHS allocates to the years or younger Emergency Food Program to supplement completed? the distribution of USDA commodities and living in same house D Note: Household size must be more to assist families with food security. than 1 unless serving an emancipated minor S
  • 27. Does the client have N Y C A a SNAP card O E R S D
  • 28. Draw a line through mistakes 07/01/11 2 John Doe 123 S. Adams Chicago X 07/01/11 3 Ellen Darin 123 S. Adams Chicago X 07/01/11 3 Mary John 22 N. Place Chicago 1 X Total each column ADD CORRECTLY PLEASE IND HH TANF SNAP 6 2 1 1
  • 29. PROXY • “PROXY” is a person picking up food for another individual
  • 30. RECIPIENT Recipient must complete Proxy form. A new proxy form for each service is required.
  • 31. Who can be a recipient and who can be a proxy?
  • 32. RECIPIENT Anyone that is PROXY – – Anyone who the homebound or cannot make it recipient chooses. during on distribution days or the time frame.
  • 33. SIGNATURES REQUIRED FOR PROXY FORMS • Original signatures by three parties: 1 – Recipient 2 – Pantry Staff 3 – Proxy
  • 34. John Doe 1234 S. Adams RECIPIENT INFO 60632 IL HSHLD# 4 TANF KIDS 2 Mary Kay PROXY NAME Road SALVATION ARMY 124 Birch Chicago SNAP 2X IL 60632 PANTRY INFO RECIPIENT SIGNS PROXY SIGNS PANTRY SIGNS
  • 35. FOOD PANTRY REPORTS Submit all original Signature and Proxy forms each and every month to the Food Banks. Prior to submission, review each form for accuracy and completeness.
  • 36. TRUE OR FALSE: During intake, you should ask clients hundreds of questions to ensure each client is eligible for USDA commodities.
  • 37. F A FALSE:E: TRUE OR LS At can only distribute food Pantries least once every 30 to an eligible client once a year. DAYS!
  • 38. Homeless Shelters & Soup Kitchens – Meal Reporting • Must send the Food Bank monthly reports of total meals served. • Must count every meal served. • Count additional helpings as individual meals and add to the total number of meals.
  • 39. Homeless Shelters & Soup Kitchens – Meal Reporting • Not reporting all meals served could result in reduction of commodities • Document how total meals were computed each month (i.e., sign- in, plate counting)
  • 40. a. shelter that receives USDA A The number of people it sheltered that month. commodities is required to b. The number of meals it served report monthly on: that month. c. The number of meals that were prepared by staff that month, but not the meals clients made on
  • 41. Income or Household Size • Sites are not allowed to ask or verify clients’ income or household size. This includes: SSI benefits Proof of Proof of Income Household Size Check TANF Library stubs Welfare cards cards benefits Birth certificates
  • 42. TRUE OR FALSE? Client’s are eligible for food only if your agency’s internal intake process is completed?
  • 43. FALSE: An agency’s internal intake process must be conducted in a manner that does not disrupt the distribution of food or meal service.
  • 44. PROHIBITED ACTIVITIES POSTER Lists activities that violate TEFAP regulations and instructs the recipient on what action to take.
  • 45. Extraneous Activities are not not entirely notendorsed part of separate necessarily prohibited voluntary by USDAroom TEFAP table or
  • 46. Political Solicitation Prohibited Bags or boxes Cannot have political candidates No political advertising Campaign literature appearances activity in any or candidates form andbuttonsmust not No signs causes political or campaign buttons,   be during commodity may notliterature,  be used politically-inspired to carry apparel evident    advertising  distribution commodities  
  • 47. Health screenings are being conducted in the same room as USDA food distribution line, but at a separate table. Should clients engage in this activity before or after food distribution?
  • 48. Donations, payment The client must be the one for services, or to initiate engagement inpurchase for aactivity any extraneous good and must areso after the cause do never required. receipt of food.
  • 49. Non-Discrimination & Civil Rights Non-Discrimination and Civil Rights are the cornerstones of USDA policy and must be adhered to at all levels of food distribution. NO EXCEPTIONS ALLOWED.
  • 50. Discrimination Intimidation R C HYGIENE R NATIONAL O ORIGIN AGE ----- E S A L ------- EDUCATION ------ DISABILITY ----- I D C O ------- SEX LANGUAGE E N R Religion C E E
  • 51. WHAT IS DISCRIMINATION? • Discrimination is treating anyone differently in a negative way, having different rules or facilities for certain groups of people, or not affording a person fair treatment under the law because that person belongs to a “protected class.”
  • 52. WHAT IS A PROTECTED CLASS?  Any person or group of people who have characteristics for which discrimination is prohibited based on a law, regulation, or executive order.  Protected classes in the Emergency Food Program are race, color, national origin, sex, age and/or disability.
  • 53. WHAT ARE THE GOALS OF CIVIL RIGHTS REQUIREMENTS? Frontline staff who interact with program applicants or participants and supervisors of frontline staff MUST receive ANNUAL civil rights training!
  • 54. Civil Rights Requirements Conduct annual training for staff and volunteers Conduct outreach to under-represented communities Display the “And Justice for All” poster Accommodate people with disabilities Reduce language barriers for people with limited English proficiency (LEP).
  • 55. Instructs the recipient on e. Failure orto what cases refusal to correct action of potential c. In d. Youcase of for Civil be a. The basis you client takethe should ask in following which non-compliance with non- AreComplaints must b. discrimination, discrimination discrimination filing a to reconsider complaints true days of may be filed Rights facts 180 or false? filed within clients to should point can result in requirementsRUE race,T color, Ethe --------------------------------------------------------------------------- complaint. LSsex, Homeless FA Required for are information listed incident. the of participation in loss Shelters, Soup on the “And Justice and national origin, age Clients submit their complaints to: Federal Emergency Food USDA, Director, Kitchens and Office of Civil Rights Pantries 1400 Independence Avenue, SW disability. Program!!! For All” poster. Assistance Washington, D.C. 20250-9410 Or call (202) 720-5964
  • 56. In the event that there is a possible civil rights violation or someone feels that they are being discriminated against, who do you (as a site) contact?
  • 57.
  • 58. Does everyone have the ABSOLUTELY! right to file a civil rights or discriminatory complaint?
  • 59. AGENCIES MUST Foodbanks REPORT ALL RESOLVED AND UNRESOLVED will report COMPLAINTS TO YOUR to FOODBANK IDHS. IMMEDIATELY!
  • 60. REVISED REVISED EVERY EVERY YEAR YEAR EMERGENCY FOOD PROGRAM FOOD PANTRY & SOUP KITCHEN MANUAL SFY2014 July 2013 – June 2014
  • 61. EVERYONE MUST FOLLOW ALL RULES & REGULATIONS INCLUDING YOUR MOM
  • 62. How much food must an Agency accept and distribute?
  • 63. • Must agree to receive a fair-share allotment each month • Are requested to distribute a reasonable amount of commodities to households based on size
  • 64. DISTRIBUTION REQUIREMENT USDA COMMODITIES SERVE AS A SUPPLEMENT TO YOUR EXISTING FOOD DISTRIBUTION USDA An assortment Commodities of donated food MIXED TOGETHER FOR DISTRBUTION SHOULD BE DISTRIBUTED WITHIN 30 DAYS OF RECEIPT, IF IN STOCK MUST NOT BE USED FOR ANY OTHER AGENCY FUNCTIONS
  • 65. SITE INSPECTIONS • All program staff and volunteers must be informed that Food Bank, USDA and DHS inspectors have the authority to inspect food storage and distribution facilities. • Denying an inspector access to food storage and distribution areas may result in loss of USDA commodities.
  • 66. Homeless Shelters & Soup Kitchens – Food Prep & Svc • Agencies must abide by rules and standards set forth by local health departments and by the Food Bank, USDA and DHS. • The Food Bank can provide details and technical assistance regarding rules for food preparation and service.
  • 67. Storing Dry Commodities • Food must be at least 6 inches off the floor • Food must be at least 4 inches away from walls • Keep non-food items separate from food • Keep floor, pallets, storage, and shelving clean
  • 68. Storing Dry Commodities • All dry commodities must be stored in a cool (35 °F - 75 °F) dry place • Store food away from direct sunlight • Provide a two-foot ceiling clearance to avoid high temperatures at ceiling
  • 69. Storing Refrigerated & Frozen Commodities • All cold units must have a thermometer • All cold units must be cleaned and inspected on a regular basis • Allow for proper air circulation in cold units • Refrigerated foods must be stored between (35° F and 40° F) • Frozen foods must be stored below 0° F
  • 70. DRY & REFRIGERATED COMMODITIES MUST BE ROTATED TO ENSURE THE QUALITY AND FRESHNESS OF YOUR FOOD. PACK DATES ARE ON CASES AND INDIVIDUAL CANS & CONTAINERS.
  • 71. RULE OF THUMB: WHEN IN DOUBT, THROW IT OUT!!
  • 72. Food Safety • Dented cans can be used unless you notice any of the following things: – a bulged can at top or bottom – leakage anywhere – damaged seals at top or side – any rust
  • 73. DAYS & HOURS OF OPERATION POSTER Register days & hours of Post hours of operation 2 Required to operate for operation with food bank. both outside & insideless hours per week; any is a violation. Notify food bank of any UNLESS THERE IS A DHS-APPROVED RURAL EXEMPTION changes. OR A FOODBANK-APPROVED TEMPORARY CLOSURE DUE TO HOLIDAYS OR EXTENUATING CIRCUMSTANCES
  • 74. Distribution Guidelines, Food Pantries • Must be open a minimum of two hours per week and does not include: – “On-Call Times” or “Emergency Times” – food preparation beforehand, cleanup and restocking time afterward • Must be open to the general public • Must not require clients to make appointments for service
  • 75. Homeless Shelters & Soup Kitchens • Must serve meals at least two hours a week • Must post meal-service schedules in clear view of client if serving meals to the general community
  • 76. If your Agency is temporarily closing what must be done: ALL OF T a) Food bank must be notified HES E b) Closing sign must be posted c) Federally purchased refrigerator and/or freezer unit must be returned if closing for
  • 77. EFP EQUIPMENT INVENTORY Federal equipment such as refrigerators or freezers, can NEVER be disposed of, sold, or traded.
  • 78. REASONS TO RETURN FEDERAL EQUIPMENT TO FOOD BANK If agency: • no longer participates in EFP • no longer eligible to participate • no longer needs the equipment • equipment is broken • temporarily closes • permanently closes
  • 79. REPORT THEFT TO BOTH FOOD BANK & POLICE
  • 80. TRUE or FALSE: 1) Volunteers and staff are entitled to federal food for services rendered? FALSE – “entitled” never, but may “qualify” for food 2) A donation box is acceptable as long as it is at the end of the line? FALSE – donation boxes are never allowed during food distribution 3) Requiring a referral is in violation of the program? TRUE – a referral is never required
  • 81. P Word of U Posters B mouth and L inner- I C program Pamphlets bulletins O U may not be T used as the Newsletters R sole or E A primary C method of Website H publicity
  • 82. Public Outreach • Pantries can also place notices in local newspapers to make potential recipients aware of their days and hours of operation.
  • 83. REVIEW TEST • Can theEligibility Guidelines (green) Income SignatureMine? be pre- Sheet I My neighbor?five required posters? • Can withneighbor pickup food for my the • What are the name of Foodbank, fillable to Program Participants (blue) Noticesince I do work during the personally work during the day? me name of Pantry, and Pantry address? Prohibited Activities (red) Pre-fillable I am not Sheets are day but Signature eligible due to “And Justice For All” (big Liberty poster) definitely encouraged to eliminate can income level. “A” neighbor Days & Hours of Operation unnecessary errors.for someone pickup up food who is incomeJuly 1st EVERY YEAR NEW POSTERS: eligible and has a completed Proxy form from the person needing food.
  • 84. REVIEW TEST Agreeing to participate in the USDA commodities program requires you to • Can I distribute all of my USDA distribute USDA commodities in just commodities and follow program rules conjuction with your private/purchased during the first weekly distribution of the food at everythen distribute my the extent month, and distribution to own food and operate according to my own pantry thatrules the rest of the month? available. USDA commodities are Even if you run out of USDA commodities, you are required to operate your program in accordance with all USDA rules at all times.
  • 85. REVIEW TEST • Do I turn in originals or ORIGINALS copies of my You may keep copies Signature Sheets and Proxy forms each but not required month?
  • 86. Product Forecasting Canned Beef Stew Frozen Blueberries Spaghetti Sauce Whole-bagged Turkey Canned Carrots Grapefruit Juice Canned Mixed Fruit Turkey Roasts Canned Peaches Pasta Spaghetti
  • 87. Product Forecasting Fresh Potatoes Dehydrated Potatoes Canned Tomatoes Peanut Butter Raisins Ham Pork Patties Fresh Tomatoes Fresh Pears
  • 88. Thank you for your: Dedication + Effort + Time Supplementing diets with nutritious foods Helping reduce food insecurity YOU ARE OUR