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The Keys to a Tactical,
Scalable GDPR
Implementation Plan
2
Meet the GDPR Team
Eric Dieterich
Principal
Data Privacy Practice
Franchesca Sanabria
Principal
Data Privacy Practice
Catherine Kim
Manager
Data Privacy Practice
About Focal Point
WHAT WE DO
We measure, control, and manage your data risks -
reducing the impact of breach or data loss and protecting
your most important assets.
HOW WE DO IT
Top experts from the most in-demand fields are
embedded into each engagement and build deliverables
that have a meaningful impact on your business.
WHO USES FOCAL POINT
Many of the most innovative organizations in the world,
including 5 of the 10 largest companies in the U.S., rely
on Focal Point to manage their data risks.
Cyber security
Data privacy
Identity governance
Project advisory
Workforce development
Data analytics
Internal and IT audit
3
CORE SERVICE AREAS
The Current GDPR Landscape
4
Challenge
Lack of prioritization
and ownership of
roadmap projects due
to the cross-functional
nature of the efforts.
Strategy
A risk-based
approach to GDPR
compliance.
Focus
Activities that establish
baseline standards and
processes to support
privacy operations.
Challenge
Inconsistent
interpretations of
requirements leading
to various
approaches, though
they are narrowing.
5
Pitfall #1: Misinterpreting the Definition of
Personal Data
Any information relating to an identified or
identifiable natural person (‘data subject’); an
identifiable natural person is one who can be
identified, directly or indirectly, in particular by
reference to an identifier such as a name, an
identification number, location data, an online
identifier or to one or more factors specific to the
physical, physiological, genetic, mental, economic,
cultural or social identity of that natural person.
GDPR’s new definition
of personal data
changes the landscape
for many organizations
in the way they think
about what is and what
is not personal data.
6
# Topic Article(s) Article(s) No. Sub-Article(s)
1 Collection
• Conditions for Consent
• Personal Data Collected from the Data Subject
• Personal Data not Obtained from the Data Subject
Article 13
Article 14
Sub article 13(1), 13(2), 13(3) Information to be Provided where Personal Data are Collected
from the Data Subject, Information to be Provided where Personal Data is Processed for other
Purposes
Sub article 14(1), 14(2), 14(3), 14(4) Information to be Provided Where Personal Data have not
been Obtained from the Data Subject
2 Consent
• Personal Data Collected from the Data Subject
• Personal Data not Obtained from the Data Subject
Article 7
Article 8
Article 13
Sub article 7(1), 7(2) Demonstrating Consent and Demonstrating Consent with a Written
Document from Data Subject
Sub article 7(3) Withdrawing Consent
Sub article 7(4) Separate Consent for Processing
Sub article 8(1), 8(2) Processing Personal Data of a Child with Consent
Sub article 13(1) Information to be Provided where Personal Data are Collected from the Data
Pitfall #2: Complex and Extensive GDPR Articles
The GDPR contains 99 Articles defining
the implementation standards of the
regulation; however, approximately
36 Articles are typically relevant for
organizations acting in the capacity of a
controller or processor.
Considering a logical grouping of the GDPR
Articles allows for a more efficient and
structured approach for alignment.
7
Typical Sequence of Readiness Activities
Readiness &
Benchmarking
Activities
Roadmap Design &
Assignment of Project
Tasks
Implementation &
Enhancement
Activities for High
Risk Processes
Implementation &
Enhancement
Activities for
Moderate Processes
Operationalization of
Privacy Program
Functions
8
Pitfall #3: Inaccurate Scope of the Readiness Activities
▸Employee vs. Customer Personal Data
▸Determining in-scope locations, departments and systems
Two Common Approaches:
Targeted discovery based on known
areas of collection, use, and storage
of personal data.
Broad stroke approach with information
gathering questionnaire and focus on
discovery for higher risk processes.
9
Pitfall #4: “Owned by IT”
GDPR is not…
▸Only an IT effort
▸Only a privacy/legal effort
▸Something that tools alone can
address
Technology & GDPR
Data Privacy Impact
Assessment
Data Subject Rights
Encryption
Customer Requests
Data Masking
Tools are frequently used to support the following:
10
Pitfall #5: Underestimating Cross-functional Efforts
▸Several initiatives such as Right to Erasure, Right to Data
Portability, Right to Data Subject Rights require cross-functional
efforts.
▸Unclear ownership of remediation activities leads to trouble.
Implementation
Project #
Implementation
Project
Project
Department
Owner
CorpIT
BUIT
Information
Security
CorpLegal
BULegal
Finance
Human
Resources
Medical
Marketing
Customer
Care
4.1
Enhance
Consent Forms
Privacy ✔ ✔ ✔ ✔ ✔ ✔ ✔
Collaborative Departments
11
GDPR: Grouping of Implementation Projects
Governance
Policies, procedures, and
standards updates
Operations/Business
Business operations
enhancements
System
Technical process updates or
additions for in-scope systems
Project
Reference
10.1.a Establish DPIA Program
Corp./Div. Corp.
Collaborative
Departments
IT Security, Compliance, Audit
Project Dept.
Owner
Privacy
Key Deliverables
DPIA Policy
DPIA Procedure and Workflow
DPIA Questionnaire
Priority High
Estimated
Resources
1 FTE
Estimated Duration 1-2 months
Estimated Cost
Internal/External Resources Time: $28,000 to $56,000
(based on 1 FTE, 4 to 8 weeks, and a blended hourly
rate of $175)
Dependencies 2.5.a Privacy Protection by Design Policy
Sample project implementation attributes
12
Pitfall #6: Unrealistic Implementation Timelines
▸Approach focused on the prioritization of high risks for projects,
processes, third parties, and systems.
▸For systems-focused projects, start with the higher risk systems.
Risk Index Criteria for High Risk Systems
Volume Systems managed
internally vs. externally
Sensitivity of personal
data elements
Data types
(employee, customer, client)
✔ ✔ ✔ ✔
GDPR: Typical Project Activities
13
1.
Implement Encryption and Data
Masking Policies, Procedures,
and Mechanisms
2.
Implement Right to Erasure
Policies, Procedures,
and Capabilities
3.
Implement Right to Data
Portability Policies, Procedures,
and Capabilities
4.
Implement System-Specific
Assessment Program
5.
Develop a Privacy Impact
Assessment (PIA) Methodology
6.
Establish Protection by Design and
Default Mechanisms
7.
Appoint and Implement Data
Protection Officer Function
8.
Establish Designation of
Representative
9.
Enhance Breach
Notification Process
GDPR: Typical Project Activities
14
10.
Enhance and Maintain Records
of All Processing Activities
11.
Enhance Processor and Sub-
Processor Management Procedures
12.
Enhance Data Subject Rights
13.
Enhance Conditions for Consent
Policies and Procedures
14.
Enhance Privacy Notices
15.
Enhance Data Minimization
Procedures
16.
Enhance Data Retention
Policies and Procedures
17.
Enhance Privacy Training
15
Communication & Implementation Plan
▸Design a communication plan that
facilitates the socialization of the
details of the roadmap activities
through implementation
workshops.
▸For corporate and business
unit/division specific initiatives,
define decision-making
committees with business, IT,
privacy, and legal parties.
Planning
Workshops
Executive
Leadership
Division &
Regional
Leadership
Global
Privacy
Counsel
Relevant
Business
Operations
Information
Technology
Compliance
& Legal
16
Key Takeaways
1.
Prioritization is key.
2.
Consider a
dedicated project
manager.
3.
The clock is ticking.
May 25, 2018
Contact Us
info@focal-point.com
813-402-1208
focal-point.com

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Building a Tactical, Scalable GDPR Implementation Plan

  • 1. The Keys to a Tactical, Scalable GDPR Implementation Plan
  • 2. 2 Meet the GDPR Team Eric Dieterich Principal Data Privacy Practice Franchesca Sanabria Principal Data Privacy Practice Catherine Kim Manager Data Privacy Practice
  • 3. About Focal Point WHAT WE DO We measure, control, and manage your data risks - reducing the impact of breach or data loss and protecting your most important assets. HOW WE DO IT Top experts from the most in-demand fields are embedded into each engagement and build deliverables that have a meaningful impact on your business. WHO USES FOCAL POINT Many of the most innovative organizations in the world, including 5 of the 10 largest companies in the U.S., rely on Focal Point to manage their data risks. Cyber security Data privacy Identity governance Project advisory Workforce development Data analytics Internal and IT audit 3 CORE SERVICE AREAS
  • 4. The Current GDPR Landscape 4 Challenge Lack of prioritization and ownership of roadmap projects due to the cross-functional nature of the efforts. Strategy A risk-based approach to GDPR compliance. Focus Activities that establish baseline standards and processes to support privacy operations. Challenge Inconsistent interpretations of requirements leading to various approaches, though they are narrowing.
  • 5. 5 Pitfall #1: Misinterpreting the Definition of Personal Data Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. GDPR’s new definition of personal data changes the landscape for many organizations in the way they think about what is and what is not personal data.
  • 6. 6 # Topic Article(s) Article(s) No. Sub-Article(s) 1 Collection • Conditions for Consent • Personal Data Collected from the Data Subject • Personal Data not Obtained from the Data Subject Article 13 Article 14 Sub article 13(1), 13(2), 13(3) Information to be Provided where Personal Data are Collected from the Data Subject, Information to be Provided where Personal Data is Processed for other Purposes Sub article 14(1), 14(2), 14(3), 14(4) Information to be Provided Where Personal Data have not been Obtained from the Data Subject 2 Consent • Personal Data Collected from the Data Subject • Personal Data not Obtained from the Data Subject Article 7 Article 8 Article 13 Sub article 7(1), 7(2) Demonstrating Consent and Demonstrating Consent with a Written Document from Data Subject Sub article 7(3) Withdrawing Consent Sub article 7(4) Separate Consent for Processing Sub article 8(1), 8(2) Processing Personal Data of a Child with Consent Sub article 13(1) Information to be Provided where Personal Data are Collected from the Data Pitfall #2: Complex and Extensive GDPR Articles The GDPR contains 99 Articles defining the implementation standards of the regulation; however, approximately 36 Articles are typically relevant for organizations acting in the capacity of a controller or processor. Considering a logical grouping of the GDPR Articles allows for a more efficient and structured approach for alignment.
  • 7. 7 Typical Sequence of Readiness Activities Readiness & Benchmarking Activities Roadmap Design & Assignment of Project Tasks Implementation & Enhancement Activities for High Risk Processes Implementation & Enhancement Activities for Moderate Processes Operationalization of Privacy Program Functions
  • 8. 8 Pitfall #3: Inaccurate Scope of the Readiness Activities ▸Employee vs. Customer Personal Data ▸Determining in-scope locations, departments and systems Two Common Approaches: Targeted discovery based on known areas of collection, use, and storage of personal data. Broad stroke approach with information gathering questionnaire and focus on discovery for higher risk processes.
  • 9. 9 Pitfall #4: “Owned by IT” GDPR is not… ▸Only an IT effort ▸Only a privacy/legal effort ▸Something that tools alone can address Technology & GDPR Data Privacy Impact Assessment Data Subject Rights Encryption Customer Requests Data Masking Tools are frequently used to support the following:
  • 10. 10 Pitfall #5: Underestimating Cross-functional Efforts ▸Several initiatives such as Right to Erasure, Right to Data Portability, Right to Data Subject Rights require cross-functional efforts. ▸Unclear ownership of remediation activities leads to trouble. Implementation Project # Implementation Project Project Department Owner CorpIT BUIT Information Security CorpLegal BULegal Finance Human Resources Medical Marketing Customer Care 4.1 Enhance Consent Forms Privacy ✔ ✔ ✔ ✔ ✔ ✔ ✔ Collaborative Departments
  • 11. 11 GDPR: Grouping of Implementation Projects Governance Policies, procedures, and standards updates Operations/Business Business operations enhancements System Technical process updates or additions for in-scope systems Project Reference 10.1.a Establish DPIA Program Corp./Div. Corp. Collaborative Departments IT Security, Compliance, Audit Project Dept. Owner Privacy Key Deliverables DPIA Policy DPIA Procedure and Workflow DPIA Questionnaire Priority High Estimated Resources 1 FTE Estimated Duration 1-2 months Estimated Cost Internal/External Resources Time: $28,000 to $56,000 (based on 1 FTE, 4 to 8 weeks, and a blended hourly rate of $175) Dependencies 2.5.a Privacy Protection by Design Policy Sample project implementation attributes
  • 12. 12 Pitfall #6: Unrealistic Implementation Timelines ▸Approach focused on the prioritization of high risks for projects, processes, third parties, and systems. ▸For systems-focused projects, start with the higher risk systems. Risk Index Criteria for High Risk Systems Volume Systems managed internally vs. externally Sensitivity of personal data elements Data types (employee, customer, client) ✔ ✔ ✔ ✔
  • 13. GDPR: Typical Project Activities 13 1. Implement Encryption and Data Masking Policies, Procedures, and Mechanisms 2. Implement Right to Erasure Policies, Procedures, and Capabilities 3. Implement Right to Data Portability Policies, Procedures, and Capabilities 4. Implement System-Specific Assessment Program 5. Develop a Privacy Impact Assessment (PIA) Methodology 6. Establish Protection by Design and Default Mechanisms 7. Appoint and Implement Data Protection Officer Function 8. Establish Designation of Representative 9. Enhance Breach Notification Process
  • 14. GDPR: Typical Project Activities 14 10. Enhance and Maintain Records of All Processing Activities 11. Enhance Processor and Sub- Processor Management Procedures 12. Enhance Data Subject Rights 13. Enhance Conditions for Consent Policies and Procedures 14. Enhance Privacy Notices 15. Enhance Data Minimization Procedures 16. Enhance Data Retention Policies and Procedures 17. Enhance Privacy Training
  • 15. 15 Communication & Implementation Plan ▸Design a communication plan that facilitates the socialization of the details of the roadmap activities through implementation workshops. ▸For corporate and business unit/division specific initiatives, define decision-making committees with business, IT, privacy, and legal parties. Planning Workshops Executive Leadership Division & Regional Leadership Global Privacy Counsel Relevant Business Operations Information Technology Compliance & Legal
  • 16. 16 Key Takeaways 1. Prioritization is key. 2. Consider a dedicated project manager. 3. The clock is ticking. May 25, 2018