This document provides an overview of Module 5 of a Microsoft course on planning and configuring messaging client connectivity. It discusses Outlook Web App, Outlook Anywhere, Exchange ActiveSync, and Outlook Web App Light for connecting clients. It also covers configuring Outlook Web App options and policies, integrating apps, Office Web Apps integration, and using Outlook Web App offline. Demonstrations are provided on configuring Outlook Web App and using its offline functionality.
2. Module Overview
• Client Connectivity to the Client Access Server
• Configuring Outlook Web App
• Planning and Configuring Mobile Messaging
• Configuring Secure Internet Access for Client
Access Server
3. Lesson 1: Client Connectivity to the Client
Access Server
• What Is Outlook Web App?
• What Is Outlook Anywhere?
• What Is Exchange ActiveSync?
• What Is Outlook Web App Light?
• Connecting Non-Outlook Clients to the Client
Access Server
4. What Is Outlook Web App?
• Outlook Web App allows users to access their
mailboxes through a Web browser
• Outlook Web App provides:
• Web-based access to all Exchange mailbox components
• Secure HTTPS access from the Internet
• An alternative to deploying a messaging client
• Access to Exchange Server 2013 features that are not
available in earlier versions of Outlook
5. What Is Outlook Anywhere?
• Outlook Anywhere enables RPC connections over
HTTPS to an Exchange Server 2013 Client Access
server
Mailbox
Server
Client Access
Server
Outlook 2007 or
Newer Client
Global Catalog
Servers
HTTPS
LDAP
Outlook 2007 or
Newer Client
HTTPS
6. What Is Exchange ActiveSync?
• Exchange Active Sync is a protocol that enables
mobile devices to access Exchange Server data
• It provides synchronization and management
capabilities for mobile platforms
• It is supported on most current mobile platforms
with various level of functionality
• Uses HTTPS to connect to Exchange Server
7. What Is Outlook Web App Light?
• Outlook Web App Light is an application within
Outlook Web App that works with older browsers
• Outlook Web App Light provides:
• Connectivity to user mailbox from mobile browsers
• Subset of functionalities of Outlook Web App
• Secure authentication
8. Connecting Non-Outlook Clients to the Client
Access Server
• Non-Outlook clients can connect to Exchange
Server by using:
• POP3 protocol
• IMAP4 protocol
• Consider using Outlook WebApp as an alternative
for a locally installed email client
• Consider using the Windows 8 built-in Mail
application that connects to Exchange by using
ActiveSync
9. Lesson 2: Configuring Outlook Web App
• Configuring Options for Outlook Web App
• What Is Outlook Web App Policy?
• Demonstration: Configuring Outlook Web App
Options and Policy
• Integrated Applications in Outlook Web App
• Demonstration: Using Apps in Outlook Web App
• What Is Office Web Apps Server Integration?
• Using Outlook Web App in Offline Mode
• Demonstration: Enabling and Using Outlook Web
App in Offline Mode
10. Configuring Options for Outlook Web App
• When using Exchange Admin Center, you can
configure following OWA settings:
• Server certificate
• Internal and external URL
• Authentication options
• Available features
• File Access settings
• For a full set of OWA options, you should use
Exchange Management Shell
11. What Is Outlook Web App Policy?
Outlook Web App policy allows you to configure a
set of Outlook Web App related options and assign
them to one or more mailboxes
In Outlook Web App policy, you can configure
following:
• Policy name
• Communication management options
• Information management options
• Security options
• User experience options
• Time management
• Direct file access and web ready document viewing
• Offline access
12. Demonstration: Configuring Outlook Web App
Options and Policy
In this demonstration, you will see how to configure
Outlook Web App options and policies
13. Integrated Applications in Outlook Web App
• Integrated Apps in OWA enhance user experience
by suggesting tasks based on messages’ content
• Preinstalled applications are:
• Bing Maps
• Action Items
• Suggested Apointments
• Unsubscribe
• You can add apps from the Office Store, a URL or
from a file
14. Demonstration: Using Apps in Outlook Web App
In this demonstration, you will see how to configure
and use applications in Outlook Web App
15. What Is Office Web Apps Server Integration?
• Office Web Apps Server integration provides
an enhanced user experience when handling
office-based email attachments
• Office Web Apps are used to render documents
• Users can modify documents online
• Office Web Apps integrate in Outlook Web App
interface
• Usage is available to users of Exchange Online or
Exchange installed on-premises
• Office Web Apps server is required
16. Using Outlook Web App in Offline Mode
• Offline Outlook Web App provides users with the
ability to access data in their mailboxes even when
not connected to Exchange Server
• Offline Outlook Web App:
• Works only with selected browsers
• Caches part of the mailbox content
• Allows users to perform selected tasks
• Is enabled on per-computer basis
• Can be controlled by using OWA policies
17. Demonstration: Enabling and Using Outlook
Web App in Offline Mode
In this demonstration, you will see how to enable
and use Offline Outlook Web App
Editor's Notes
Presentation: 105 minutes
Lab: 75 minutes
After completing this module, students will be able to:
Describe connectivity to the Client Access server.
Configure Outlook Web App.
Plan and configure mobile messaging.
Configure secure Internet access for Client Access server.
Required materials
To teach this module, you need the Microsoft® Office PowerPoint® file 20341B_05.pptx.
Important: We recommend that you use Office PowerPoint® 2007 or newer to display the slides for this course. If you use PowerPoint Viewer or an earlier version of Office PowerPoint, some features of the slides might not display correctly.
Preparation tasks
To prepare for this module:
Read all of the materials for this module.
Practice performing the demonstrations.
Practice performing the labs.
Work through the Module Review and Takeaways section, and determine how you will use this section to reinforce student learning and promote knowledge transfer to on-the-job performance.
As you prepare for this class, it is imperative that you complete the labs yourself so that you understand how they work and the concepts that are covered in each. This will allow you to provide meaningful hints to students who may get stuck in a lab, and it also will help guide your lecture to ensure that you cover the concepts that the labs cover.
At the beginning of this lesson, ask the students about their previous experience with services covered in this lesson. If they are familiar with these technologies, you can proceed quickly through this lesson.
Many of the students already may be familiar with Outlook Web App. Ask the students whether they are using Outlook Web App in their organization. If they are using it, ask them how it is being used. The students’ answers will vary.
Some organizations use Outlook Web App almost entirely for external access to email; other organizations use it as an alternative to a full Messaging Application Programming Interface (MAPI) client such as Outlook.
Emphasize the new features in Outlook Web App in Exchange Server 2013. Also mention that you can use Outlook Web App to provide access to some of the Exchange Server 2013 features, such as Web Apps integration, that will not be available in an Outlook client until the next version of Outlook is released.
It is important to point out that the main purpose of Outlook Anywhere is that it enables users to use the full Outlook client while traveling with a portable computer. This removes the need for VPN connections, POP3, or IMAP4 connections, and even Outlook Web App. Emphasize that both internal and external clients now use Outlook Anywhere to connect.
You should describe Exchange ActiveSync by comparing it to Outlook Anywhere. In both cases, the connection between the client device and the Client Access server uses HTTPS. In both cases, HTTPS is used to synchronize messages so that the messages are cached locally on the mobile device. This means that extra features on the Exchange server are required to manage the mobile devices.
Describe Outlook Web App Light and the scenarios in which you should use it. Emphasize some of the potential security issues with this technology. You may want to explain to the students the advantages of using ActiveSync.
Explain how non-Outlook email clients can connect to the Exchange Server. Be sure to emphasize that the usage of POP3 or IMAP4 protocols does not provide the full user experience or the full set of features that are available in Outlook and Outlook Web App.
Discuss the configuration options for Outlook Web App. Emphasize that a full set of options is available only in Exchange Management Shell, which is the preferred way to set Outlook Web App options.
Describe the purpose of an Outlook Web App policy. Explain the scenarios in which an Outlook Web App policy can be useful. Discuss the available options that can be maintained in an Outlook Web App policy.
Leave the virtual machines running for the subsequent demonstrations.
Preparation Steps
To perform this demonstration, ensure that the 20341B-LON-DC1, 20341B-LON-MBX1, and 20341B-LON-CAS1 virtual machines are running. Start each machine and sign in to it before starting the next virtual machine. Sign into all virtual machines using the Adatum\Administrator account with the password Pa$$w0rd.
Important: Ensure that you start your virtual machines at least ten minutes prior to conducting the demonstration.
Demonstration Steps
On LON-CAS1, click Internet Explorer and browse to https://LON-CAS1.adatum.com/ecp.
Sign in to the EAC as Adatum\Administrator with the password Pa$$w0rd.
Click servers in left navigation pane.
Click on virtual directories.
Select the OWA (Default Web Site) virtual directory for LON-CAS1, and then click Edit on the toolbar.
On the General tab, set External URL to https://mail.adatum.com.
Click features.
Clear the Journaling and Themes check boxes to disable these functionalities.
Click file access.
Clear the Direct file access check box in the Public or shared computer section.
Click save. Click ok at the prompt.
In the EAC window, click permissions in the left navigation pane.
Present the concept of integrated applications. Explain their purpose and how they work. Be prepared for questions from the students, as they may ask if these applications are actually “reading” their emails. Tell them that these applications are not reading, nor do they store the user’s emails. The applications only search for patterns and phrases that are associated with an action in Outlook Web App.
Leave the virtual machines running for subsequent demonstrations.
Preparation Steps
To perform this demonstration, ensure that the 20341B-LON-DC1, 20341B-LON-MBX1 and 20341B-LON-CAS1 virtual machines are still running from the previous demonstration. Start the 20341B-LON-CL1 virtual machine. Sign into as Adatum\Administrator account with the password Pa$$w0rd.
Demonstration Steps
On LON-CL1, click to the desktop and then click Internet Explorer, and type https://lon-cas1.adatum.com/owa
Sign in as Adatum\Administrator with the password Pa$$w0rd.
Click new mail to create a new email message.
Type Aidan in the To: field, and click Search contacts & directory. Verify that the name is resolved to Aidan Delaney.
Type apps testing in the Subject line.
Type the following text in the email body:
Are you available to meet with me tomorrow at 10:00 AM? Meeting location is Microsoft Corp, One Microsoft Way, Redmond, WA 98004.
Click Send.
Sign out from Outlook Web App, and sign in as Adatum\Aidan with the password Pa$$w0rd. On the Language and Time zone page, click save.
Click on the message from the Administrator.
Verify that Bing Maps and Suggested Meetings tabs are present in the email body.
Note: You may not be able to actually see maps because they are online, unless you provide an Internet connection to the Exchange Server virtual machine.
Explain Office Web Apps Server integration. You probably cannot demonstrate Office Web Apps and how they integrate with Exchange OWA.
Define Offline Outlook Web App. Explain how it works, and describe some of the security considerations.
Leave the virtual machines running for subsequent demonstrations.
Preparation Steps
To perform this demonstration, ensure that the 20341B-LON-DC1, 20341B-LON-MBX1, 20341B-LON-CAS1, and 20341B-LON-CL1 virtual machines are running. Sign into all virtual machines using the Adatum\Administrator account with the password Pa$$w0rd.
Demonstration Steps
On the LON-CL1 in the Outlook Web App window, open the Settings menu next to the user name in the right corner of the browser, and then click Offline settings.
Click Turn on offline access and then click OK.
On page 1 of offline settings, click next.
On page 2 of offline settings, click next.
On page 3 of offline settings, click next.
On page 4 of offline settings, click OK.
Sign out from Outlook Web App, click OK at the prompt, and close Internet Explorer.
On your host computer, switch to Hyper-V Manager.
Right-click the 20341B-LON-CL1 machine, and choose Settings.
Click on Network Adapter, and then in the Network drop-down box, select Not connected.
Click OK. This temporarily disconnects your client from the network.
Switch to 20341B-LON-CL1.
From the desktop, open Internet Explorer, and open https://lon-cas1.adatum.com/owa.
When the Outlook Web App window opens, verify that you can access mailbox content.
Send a test email to the Administrator@adatum.com.