
Location
Columbus, Ohio Area, Ohio United StatesOccupation
Retired marketing/communications professional; content creator, copywriter, storytellerIndustry
Advertising / Marketing / PR
About
Customer communication is the new marketing. I believe that social media can play an important role in the marketing mix. If our customers are in the social networks, we should be there too. By communicating with our clients and prospective clients in the social space, we can address their concerns, educate them about our industry, provide exceptional customer service, and add value to our brand.